Adam Curtis Specialist Automotive Recruitment Consultancy Ltd

Service Advisor £30,400 Basic Salary Rising to £31,800 Upon Accreditation + Uncapped Bonus Peterborough Permanent / Full Time Working Hours: Monday to Friday, 8:00am - 6:00pm 1 in 4 Saturday Mornings (Rota) Customer-Focused Service Advisor Required Our client, a successful main dealership in Peterborough, is looking to recruit a professional and customer-focused Service Advisor to join their busy Aftersales team. This is an excellent opportunity for someone who enjoys dealing with customers, thrives in a fast-paced environment, and wants to build a long-term career within the automotive industry. Whether you already have motor trade experience or come from a strong customer service background, this role offers excellent training, progression and earning potential. Duties & Responsibilities Acting as the main point of contact for customers visiting the Service Department Booking vehicles in for servicing, maintenance and repair work Keeping customers updated throughout the repair process Liaising closely with Workshop Controllers and Technicians Preparing estimates and explaining repair requirements Upselling additional products, services and repairs where appropriate Managing customer queries and ensuring a first-class customer experience Ensuring all documentation and job records are accurately maintained Helping the department achieve customer satisfaction and performance targets Your Background & Skills Previous customer-facing experience is essential Motor trade or Service Advisor experience is preferred Excellent communication and interpersonal skills Strong organisational and administrative abilities Ability to work efficiently in a busy, fast-paced environment Professional, confident and customer-focused approach Good IT and system skills Full UK Driving Licence preferred What's on Offer? £30,400 basic salary Increase to £31,800 upon successful accreditation Uncapped bonus scheme Main dealer training and development Excellent career progression opportunities Supportive and professional working environment Stable, long-term career with a successful dealership group This is a fantastic opportunity for an ambitious Service Advisor or customer service professional looking to develop their career within a busy and rewarding dealership environment.

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd is seeking a professional Service Advisor for a busy main dealership in Peterborough. You will handle customer contacts, book servicing, keep customers updated and strive for a first-class experience. The role offers a £30,400 basic salary rising to £31,800 on accreditation plus an uncapped bonus, with permanent, full-time hours Monday-Friday 8:00am-6:00pm and occasional Saturdays.

Prestige Service Advisor £30k - £34k basic, OTE £41k Tonbridge Permanent/Full Time Working Hours: Monday to Friday (8 - 6pm) / 1 in 3 Saturdays (8.30am - 12.30pm) Benefits: Car available after 6 months; Pension Scheme; 28 days annual leave Our client, a Motor Trade main dealer group in the TN Postcode area, is on the lookout for an experienced Service Advisor to join their busy team. Duties & Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Booking vehicles into the department for work to be carried out. Informing customers of the progress of their vehicle. Cross selling customer repairs and parts. Finalising the invoice on completion of required work. Your Background & Skill: Proven experience working in a dealership, as a Service Advisor (1 year minimum). Pinnacle DMS knowledge is desirable, but not essential. Technical skills and experience are essential. Well-presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills.

Prestige is seeking an experienced Service Advisor in Tonbridge to join a Motor Trade main dealer group. The role is permanent/full-time with hours Mon-Fri 8-6 and 1 in 3 Saturdays, offering a car after 6 months, a pension, and 28 days annual leave. Duties include advising on technical issues, booking work, communicating progress, and invoicing. A 1-year dealership background and strong interpersonal skills are essential. Salary is £30k-£34k basic with OTE £41k.

ACS Automotive is partnering with a prestige automotive business in Portsmouth to appoint a Head of Business. The role leads a 66-strong operation and steers commercial and operational performance at a high standards level. The successful candidate will set strategy, drive profitability, lead the management team and work with major stakeholders to deliver sustained improvement in a significant redevelopment phase. Excellent leadership and track record are essential.

Head of Business - Prestige Automotive Portsmouth £90,000 - £95,000 Basic + £150,000 OTE Permanent A rare opportunity to lead, transform and build something exceptional. ACS Automotive is working on a confidential senior appointment for a highly respected prestige automotive business in Portsmouth, seeking an experienced Head of Business to take overall responsibility for a major operation. This is not a step-up opportunity. We are looking for an established automotive leader who has already operated at a senior level and is ready to take on a genuine challenge - improving performance, developing people and making a lasting impact on the business. There is significant investment behind the operation, with a £6.5 million redevelopment underway and a state-of-the-art new facility due for completion in early 2027. The successful candidate will have the opportunity to take the business forward at a particularly important stage in its development. The Opportunity: The business has a well-established management structure and a team of approximately 66 employees. Aftersales, Service and Parts are performing well, but there is clear opportunity to improve overall commercial performance, particularly within Sales. As Head of Business, you will take ownership of the operation and be responsible for creating the environment, standards and accountability required to deliver sustainable improvement. You will be expected to: Take overall responsibility for the Centre's commercial and operational performance. Develop and deliver a clear strategy for business growth and improved profitability. Drive Sales performance and ensure objectives are consistently achieved. Lead, motivate and develop the existing management team. Review current processes, standards and ways of working and identify opportunities for improvement. Build a high-performance culture across the business. Introduce and manage meaningful change effectively. Challenge underperformance and make difficult decisions where necessary. Work closely with senior group and manufacturer stakeholders. Ensure the highest standards of customer experience and operational performance. Maintain a culture built around professionalism, accountability and integrity. The Person: This role requires a proven senior automotive leader. We would expect you to have experience as a Head of Business, General Manager, Dealer Principal, Centre Principal or equivalent, ideally within a premium or prestige automotive environment. Experience with brands such as Mercedes-Benz, BMW, Audi, Jaguar Land Rover or similar would be highly relevant. Most importantly, you will need to be someone who can demonstrate: A strong track record of commercial and operational performance. Significant experience leading sizeable automotive teams. The confidence to influence experienced managers and senior stakeholders. A proven ability to implement and manage change. Strong commercial awareness across Sales, Aftersales, Service and Parts. The ability to identify problems, challenge existing practices and deliver solutions. Strong leadership and communication skills. The resilience and confidence to make difficult decisions. High personal standards and a strong moral compass. The ability to operate with complete professionalism and integrity at all times. This is about more than maintaining performance. The business has a significant opportunity ahead of it. With substantial investment being made in the operation and a major new facility on the way, the successful Head of Business will have the platform to make genuine improvements and create a high performing environment. We are looking for someone who wants the challenge. Someone experienced enough to know what good looks like. Someone strong enough to challenge what isn't working. And someone with the leadership capability to bring people with them through change. Why consider the opportunity? Senior prestige automotive leadership opportunities of this scale are relatively rare. This is an opportunity to take responsibility for a substantial operation, with significant investment already committed and a new state of the art facility coming online. The foundations are there. The opportunity now is to take the business to the next level. This is an ideal move for an experienced automotive leader who is ambitious, commercially driven and wants to make a real difference rather than simply move sideways. Package: £90,000 - £95,000 Basic Salary £150,000 OTE Plus a comprehensive benefits package. Apply Now: This is a confidential appointment and further details regarding the business will be discussed with suitable candidates during the recruitment process. If you are an experienced senior automotive professional with the leadership capability and prestige sector experience required for this opportunity, we would like to hear from you. Apply today for a confidential conversation with ACS Automotive.