Business Support Administration Assistant

Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Business Support Administration Assistant

The closing date is 15 March 2026

We have a fantastic opportunity for an experienced administrator to join our Community Respiratory Business Support Team.

We are looking for a self motivated professional with excellent organisation and communication skills, who will provide business support to the Community Respiratory Team. You will be required to format documents using Word, PowerPoint and Excel, update databases, take minutes for team meetings and perform a range of other general administration duties.

In this role you will provide administrative support to ensure smooth running of the service. This will include word processing of all correspondence including letters, agendas, minutes, reports, photocopying, group material which will include spreadsheets and graphs.

If this sounds like the role for you then please get in touch today!

Main duties of the job

Business Support holds responsibility for a range of administrative tasks supporting the delivery of clinical services.

Community Specialist Services consists of different clinical services all with Business Support needs to aid the smooth and effective delivery of care.

The key purpose of the role is to work as part of the team flexibly supporting different areas of need, delivering a variety of tasks which include, but are not limited to: Appointment booking, Medical Transcription, Minute Taking and Data Entry.

The role includes liaising with a variety of different stakeholders and it is imperative for the post holder to have strong interpersonal and communication skills, and high customer service standards.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence.

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification Qualifications

• Experienced Admin Assistant with RSA II in word processing, or an equivalent qualification.
• A good standard of education including at least English and Maths at Vocational Level 2 or 5 x GCSE Grade 4/ C or above.
• To have a good knowledge of Microsoft Office packages including Outlook, Excel and email.
• NVQ 2 in Business Administration or equivalent qualification.

Experience

• Proven experience of working as an Admin Assistant.
• Up to date knowledge of Information Governance and how it applies to information and records relating to patients and staff.
• Ability to use initiative and prioritise.
• Good team working skills with the ability to work autonomously.
• Self motivation.
• Flexibility.
• Excellent communication, telephone, and interpersonal skills.
• Being flexible and adaptable at work to meet competing priorities.
• Ability and experience of juggling several jobs at once and not losing track or accuracy.
• Knowledge of how to detach oneself from own problems and be supportive of others.
• Ability to remain cool, calm, and non judgmental in any situation.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Address

St.Mary's Community Health Campus (Portsmouth)

£24,465 a year. Please note for part time hours the salary will be pro rata.

Contract

Permanent

Working pattern

Full time

Reference number

348 CSS 10689

Job locations

St.Mary's Community Health Campus (Portsmouth)