Job Description
Sales Representative (Front Desk) Wigan, WN6 Full Time, Permanent
Up to £28,000
Monday to Friday 8:30am to 5pm
KPI Recruiting is proud to represent a long-standing client based in the Appley Bridge area, who are seeking a Sales Representative (Front Desk) to join their team.
You will be:
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Serving as the first point of contact for customer enquiries, delivering prompt and efficient assistance to address questions and resolve issues.
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Providing support to customers through various channels such as face-to-face, email, and telephone.
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Scheduling and managing repair bookings, collaborating with the Quality Manager, Engineering, and Testing Departments.
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Using computer software for stock management, sales processing, and customer relationship management, maintaining accurate records and data.
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Quickly acquiring and applying new skills and knowledge related to our products and services to better assist customers.
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Working independently and collaboratively with the sales team and other departments to achieve company goals and improve service delivery.
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flexibility to work occasional Saturday mornings for client appointments is required
You will have:
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Demonstrated experience in a customer service role with a proven track record of delivering high-quality support.
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Familiarity with accounting software and computerised order processing (Sage 200 desirable).
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Excellent communication and interpersonal skills, with the ability to engage effectively with customers and team members.
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Proficiency in Outlook, Microsoft Word, and Excel.
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Strong organisational and multitasking skills to manage multiple responsibilities efficiently.
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A dynamic, confident attitude, and the ability to rapidly acquire new skills and knowledge related to products and services.
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Capability to work both independently and as part of a team, contributing to overall company objectives.
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Strong problem-solving skills and meticulous attention to detail.
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A proactive, customer-focused approach with a commitment to delivering exceptional service.
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Courteous and professional telephone manner, ensuring clear and polite communication.
Benefits include:
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23 days holiday plus bank holidays
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Free onsite parking
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Yearly bonus scheme
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Christmas shutdown
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Pension scheme
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Progression opportunities and more
APPLY NOW! Contact the Commercial Team on (phone number removed) or (url removed)
