Senior Team Secretary

An exciting opportunity has arisen for a Team Administrator/Secretary to join the CAMHS East Team, providing high quality administrative and reception support to a busy and supportive service. This role is essential to the effective day to day running of the team and contributes directly to the delivery of care for children, young people and their families.

The post holder will be responsible for delivering a comprehensive range of secretarial and administrative duties, including telephone and reception services, audio and copy typing, filing, managing incoming and outgoing mail, arranging appointments, ordering goods, managing petty cash, and supporting the coordination of team activities. You will work closely with clinicians and other team members to ensure the service runs smoothly and efficiently.

This vacancy has arisen following theretirement of a valued team member and the promotion of another, offering an excellent opportunity to join an established team with a strong commitment to collaboration and continuous improvement.

The successful candidate will be well organised, able to manage a varied workload, and confident working in a fast paced environment where professionalism, confidentiality and attention to detail are essential. In return, we offer the opportunity to work within a dedicated CAMHS team where your contribution will be recognised and valued, and where your role plays a key part in supporting positive outcomes for young people.

• Provide front of house and telephone support, acting as the first point of contact for the team.
• Deliver general administrative and secretarial support, including typing, filing, and preparing letters and documents.
• Manage incoming and out going communication, ensuring records, referrals and client files are updated and maintained confidentially.
• Arrange appointments, book rooms and support the coordination of meetings and team activities.
• Enter and update information on Trust systems to support accurate records and service activity.
• Monitor and order supplies, and process petty cash in line with Trust procedures.
• Support colleagues by providing cover, assisting with induction, and contributing to smooth day to day service operations.
• Work in line with Trust policies, including confidentiality, safeguarding and health and safety.

At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.

• Knowledge and Experience of Microsoft Office packages.
• Previous administrative experience.
• Experience of setting up and maintaining office systems and procedures that support smooth running of the department.
• Experience of contact with users of mental health services.
• Experience of children and Young People's Services.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.