241933 R1 Business Support Officer - Band 4 - (GH)

  • NHS National Services Scotland
  • Edinburgh, Midlothian
  • Mar 13, 2026
Full time Administration

Job Description

Overview

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society.

Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please submit your application at an early stage.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

To work in the United Kingdom, there is a legal requirement to demonstrate permission to work in the country. This permission is granted by the UK Visa and Immigration Service. Further information on what NHS Scotland Boards are required to do to check this and your responsibilities can be found in the further information for this vacancy.

As from 1/4/26, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro-rata. The pay scale in this advert will not be changing as a result.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application - but your answers must be your own.

Important guidance for applicants
  • Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
  • Use AI wisely: It's fine to use AI for ideas or to check spelling and grammar, but don't let it write your answers.
  • Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
  • Tip: Think of AI as a helper, not a substitute. We want to understand you - not an AI tool.

Note: This post is a job share and will work collaboratively with another member of the Business & Administration Quit Your Way Team.

Are you an excellent minute taker? Do you have administrative experience and want to develop your skills further? If so, we would love to hear from you and discuss an opportunity to come and work with us.

The Business and Administration Division provides administration, clerical and project support to professional colleagues working in Public Health and Health Policy. This role carries out tasks that could be described as PA-type tasks, but our role is much more than that. We are looking to attract candidates with significant experience in carrying out business and administration type tasks. We will support and encourage you to develop your administration skills and will help develop your administation, secretarial and clerical skills. This is a great opportunity to join a dynamic team of staff, developing your own skills and supporting the wide range of functions that Public Health and Health Policy provide. Public Health and Health Policy - NHS Lothian Our Services.

An exciting opportunity has arisen for an individual to become a member of the Business & Administration Team and provide administration support to the Quit Your Way Tobacco Control Team. This post would complete administrative tasks that will support the Tobacco Control Practitioners delivering a high-quality service to their patients. The post would also update the National Smoking Cessation database with valuable performance data from the service contributing to Quit Your Way working towards the Local Delivery Plan (LDP) Standards. In addition to this, you will provide administrative support to both the QYW community and acute teams and will be based in Pennywell All Care Centre with travel to other sites within NHS Lothian.

Importantly, the post will undertake direct line management duties of Business Support Assistants within the team and will support the wider B&A team, with cross-skilling applied across B&A functions to ensure sufficient level of cover in place to meet service demands.

Quit Your Way is a service within the Public Health & Health Policy Department, which strives to support individuals throughout their journey to quit smoking. This service provides stop smoking support during both the prevention and cessation stages. The post-holder will work closely with the Senior Managers, Tobacco Control Project Managers, Tobacco Control Practitioners, and provide support to the wider Quit Your Way and Business & Administration Team.

Please note: As this post is part-time, the salary will be pro-rata.

For further information and an informal discussion please contact Megan Cantley or Lynn McFarlane (email addresses not provided in this refined version).