Senior Facilities Assistant

A UK Driving Licence is essential

1. To assist the Facilities Manager in undertaking caretaking and maintenance duties to ensure that all centres are fully functioning, welcoming and fit for purpose.
2. To be a key holder and be responsible for opening and closing buildings when required.
3. To assist in implementing standard systems and procedures, purchase ordering, documents, and templates, and provide consistent high standards of service delivery and reporting across all sites.
4. To provide facilities and customer service support for learners, tutors, and other staff, to include internal and external events.
5. To provide an efficient courier service.
6. To undertake late evening and weekend work in accordance with the service needs.

1. The safety and security of WAES resources and premises is maintained.
2. A high quality of maintenance, security and caretaking provides a safe and welcoming environment for learners, staff, and visitors.
3. Day to day issues, fault reporting, task and courier requests are dealt with efficiently and in accordance with agreed KPIs.
4. An efficient and effective courier service supports the needs of the service and operates within agreed KPIs.
5. All furniture and fittings are routinely checked to ensure a safe and reasonable standard and a programme of planned decorating and refurbishment is planned.
6. Signs, plasma screens and notices are adequate to assist learners, visitors and colleagues find their way around the buildings.
7. Staff and learners are informed of emergency issues, rooming, or timetable changes.
8. Risk assessments are completed and adhered to.

Work across all 3 WAES sites and willingness to work in a flexible way including evenings and Saturdays.