Aatom Recruitment

Aatom Recruitment is looking for OR(phone number removed) - Passenger Fleet Supervisor on behalf of a Local Authority. Job Title: OR(phone number removed) - Passenger Fleet Supervisor Permanent Role ROLE PURPOSE: To provide an effective and efficient Passenger Fleet Service (in-house) in accordance with the needs and targets of the Transport Service management and the particular needs of the passengers transported. To advise the Passenger Fleet Service management on availability and cost of transport to hire from internal and external sources. To support the Transport Management Coordinator to manage the Passenger Transport Fleet staff day to day actives in accordance with management and service provider instructions, procedures and policies. To continually review and optimize the Passenger Fleet Services service delivery and operating systems, advising the most effective methodology for value for money whilst maintaining service standards and innovation Skills & Ability: Good verbal and written communication skills. Including the ability to assist in preparing and presenting management reports. Proven numeracy skills including accounts, invoicing/recharging experience and ability to assist in preparing and managing budgets. Proven administrative skills to ensure the effective utilisation of human resources within the department and external contractors. Ability to ensure compliance with all legislative and council requirements. Able to deal effectively with confidential and sensitive issues Knowledge of passenger transport operations and regulations Assist in establishing and controlling budgetary demands. Knowledge of procurement procedures and management of tendered contracts Knowledge of Community Transport and Special Education Needs procedures Experience: Experience in operational administration and the review of management targets within timescales Experience in a Passenger Transport environment or equivalent. Proven IT skills to intermediate standards, to develop, implement and maintain effective performance monitoring system

Aatom Recruitment is looking for Project Manger on behalf of a Local Authority. Job Title: Project Manger Contract Duration: 6 Months Hours Per Week: 37 Work Pattern: Minimum 1 day in the office and the rest as required. Principal purpose of the role: To lead and manage the successful delivery of business change projects by overseeing planning, execution, governance, stakeholder engagement and transition to business-as usual, ensuring alignment to project scope, costs and timeline. Main activities of the role: Lead the planning, execution and delivery of projects working within project; scope, budget (i.e. resources, costs / savings targets) and timeline. Work closely to support the business lead and Senior Responsible Owner (SRO), providing professional advice tailored specifically for the circumstances of each project. Where necessary, deputise for the Business Planning and Change Manager in their absence. Prepare and present reports to stakeholders including senior leaders; facilitating workshops where required, to refine project requirements. Develop detailed project plans including key milestones, risk and issues registers, resource requirements and key dependencies. Develop effective solutions by working with the business to problem solve issues and develop solutions that arise. Manage and maintain project documentation/processes ensuring appropriate governance and audit trails are maintained. Monitor project performance using the preferred project planning and resource management system. Provide regular updates to key stakeholders, challenging progress and issues as appropriate. Engage with the business and key stakeholders to ensure communication of the proposed change is transparent and inclusive. Manage relationships with external partners and third-party suppliers working within public sector guidance to ensure compliance. Manage project budgets on behalf of the project owner/sponsor, monitoring expenditure, use of resources and savings targets for the duration of the project lifecycle, and advise responsible budget owners, as appropriate. Maintain effective links with the PMO and other change teams, championing continuous improvement and innovation in project delivery. Ensure successful project implementation through to, closure, ensuring successful transition from project to business as usual, completing end of project activities including lessons learned and close-down reports. Essential Criteria Significant experience in project managing the full lifecycle of major organisational projects, with a track record of timely and successful implementation. Recognised professional qualification in project management such as Prince2 at practitioner level or equivalent (e.g. APM accredited). Well-developed oral and written communication skills (including business case, report writing and presentation skills) for effective communication to a wide range of stakeholders. Well-developed influencing and negotiation skills with proven interpersonal skills to deal with conflicting positions and a resistance to proposals/change. Proven organisational ability which demonstrates effective planning, management, prioritisation and sequencing of workload of self and others with minimal supervision. Experience of managing budgets across a spectrum of projects, including capital and revenue budgets. Basic keyboard skills and a proficiency in the use of Microsoft Office applications Word, Excel, Visio and Project. Desirable Criteria Demonstrate knowledge of the issues facing Norfolk and Suffolk Constabularies at a local, regional and national level Experience of delivering projects which have required contract negotiation / management plus the on-going supplier management. Experience of managing change in both the public and private sectors.

Head of FM and Capital Projects (Interim) Location: London Borough of Bexley Contract: 6 Months (with potential extension) Rate: Competitive (Inside IR35) Reference: Aatom Recruitment Aatom Recruitment is currently recruiting for an experienced Head of FM and Capital Projects (Interim) on behalf of a Local Authority in Bexley. This is an excellent opportunity for a senior Facilities Management and Property professional to lead the strategic delivery of Facilities Management services, property asset management and capital projects across the Council's operational estate. The Role Reporting to the Deputy Director of Finance and Property, you will provide strategic leadership and direction for the Council's Facilities Management function, ensuring the effective management, maintenance and compliance of a diverse property portfolio. You will lead the development and implementation of FM strategies, oversee contractor performance, ensure statutory compliance, and drive sustainability and net-zero initiatives across the Council's assets. Key Responsibilities Lead and manage the Council's Facilities Management and building services function across corporate properties and partner services. Develop and implement FM strategies, policies and governance arrangements to ensure effective service delivery. Oversee the management and maintenance of the Council's property assets, ensuring compliance with all relevant legislation and regulatory requirements. Ensure all buildings are appropriately inspected, maintained and reviewed to maximise asset performance and value. Manage statutory compliance programmes, including risk assessments, remedial works and health and safety obligations. Lead contract management, procurement and supplier performance activities to ensure value for money and high-quality service delivery. Oversee FM-related energy initiatives, lifecycle maintenance programmes and projects supporting the Council's net-zero carbon ambitions. Direct and monitor contractors, consultants and specialist service providers, ensuring delivery against agreed budgets, timescales and performance standards. Provide strategic advice and reports to senior officers, elected members and key stakeholders on property, facilities and asset-related matters. Support the delivery of capital projects and property improvement programmes across the Council's estate. About You To be considered for this role, you will have: Significant senior-level experience in Facilities Management, Estates Management, Property Services or Asset Management. Experience leading FM operations within a Local Authority, public sector or similarly complex organisation. Strong knowledge of statutory compliance, health and safety legislation and property-related regulations. Proven experience managing contracts, procurement processes and external service providers. Experience overseeing property maintenance, lifecycle programmes and capital projects. Strong leadership, stakeholder engagement and budget management skills. A degree in Facilities Management, Building Surveying, Property Management, Estates Management or a related discipline. CIWFM (or equivalent professional membership/accreditation). PRINCE2 or equivalent Project Management qualification. What's on Offer 6-month interim contract with the potential for extension. Opportunity to make a significant impact across a large and varied property portfolio. Senior leadership role within a progressive Local Authority. Competitive day rate. To apply, please submit your CV or contact Aatom Recruitment for further information.

Business Engagement and Grants Officer Location: Elmbridge Hours: 36 hours per week Contract: Temporary/Contract Employer: Aatom Recruitment on behalf of a Local Authority Aatom Recruitment is recruiting for a Business Engagement and Grants Officer on behalf of a local authority. This is an excellent opportunity to join a busy Economic Development team supporting independent businesses, SMEs, and high streets across the borough. The Role You will play a key role in supporting local businesses and strengthening town and village centres. Working closely with business owners, stakeholders, and council departments, you will help deliver grant programmes and initiatives that encourage business growth and improve the local trading environment. Key Responsibilities Build strong relationships with local businesses, SMEs, traders, Chambers of Commerce, and Business Improvement Districts (BIDs). Act as a key contact for businesses seeking advice, support, and grant funding. Promote and administer business grant schemes worth over 100,000. Support businesses with funding applications, eligibility checks, compliance, and grant monitoring. Carry out outreach activities across town and village centres. Work with internal council departments to provide coordinated support services. Represent the council at business meetings, networking events, and stakeholder forums. Assist with projects that support regeneration, placemaking, and high street improvement initiatives. Prepare reports, case studies, and monitoring information to demonstrate programme outcomes. Support campaigns and communications promoting local business opportunities. About You To be successful in this role, you will have experience in business engagement, economic development, grants administration, or customer-focused business support. You should be able to demonstrate: Experience engaging with businesses, SMEs, or local stakeholders. Strong communication and relationship-building skills. Experience managing records, documentation, or grant administration processes. Excellent organisational skills and attention to detail. The ability to manage multiple priorities and work independently. Good IT skills, including Microsoft Office 365. A proactive and customer-focused approach to problem-solving. Desirable Experience Supporting independent businesses and SMEs. Economic development, regeneration, or town centre management. Working with BIDs, business groups, or Chambers of Commerce. Grant funding, compliance, or programme administration. Business support or project administration qualifications. Apply If you have experience in business engagement, grants administration, economic development, regeneration, or SME support and would like to contribute to the success of local businesses and high streets, we would love to hear from you. Apply today through Aatom Recruitment for further information.

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Senior Complaints Officer on a 3 months contract initially with a possibility of further extension. Role Overview The Senior Complaints Officer will be a key player in managing and responding to complex housing complaints, ensuring effective resolution, and maintaining high service standards. Main Responsibilities Serve as the primary point of contact for residents raising complaints or enquiries, offering frontline housing information and advice. Manage and draft responses to enquiries from Cabinet members, MPs, and the Ombudsman, meeting deadlines and maintaining quality standards. Assist in creating case files for the Housing Ombudsman and managing recommendations from final determination reports. Maintain the complaints system, ensuring timely recording of complaints and enquiries, and support officers in utilizing the complaints database. Monitor and report on performance of the complaints and enquiries service, conducting monitoring and auditing tasks as directed. Coordinate information within the Housing Team to ensure comprehensive responses to complaints and enquiries, meeting client's and Ombudsman requirements. Provide an overview of contract performance for complaints and enquiries, monitoring relevant information. We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills - written and verbal. You will be preparing and sending written responses. If this sounds good to you, please apply for immediate contact or call Inesa directly.

Aatom Recruitment is looking for Placement & Brokerage Officer on behalf of a Local Authority. Job Title: Placement & Brokerage Officer Contract Duration: 3 Months Hours Per Week: 36 Shift patterns: 2 days remote, 3 days in the office Purpose The Care Arrangement Team is responsible for coordinating and arranging care packages for individuals with assessed needs, ensuring timely access to appropriate support from contracted providers. The team works in line with service agreements, care plans, and organisational standards, using case management systems to accurately record care arrangements and support care planning and service monitoring. This role will work as part of the Care Arrangement Team and will have an interface with the community care market, engaging with providers to monitor capacity and availability. By maintaining effective relationships with providers, the role helps ensure that care packages are sourced efficiently and meet individual needs. Operating across Adult Social Care and in partnership with a wide range of stakeholders, the team plays a key role in organising, communicating, and brokering packages of care. All activities are carried out in line with the statutory requirements of the Care Act 2014, ensuring that individuals receive personalised, timely, and effective support. Role Specific Knowledge, Experience And Skills Qualifications Educated to GCSE level or equivalent (including Maths and English) Desirable Level 2 or above qualification in IT/Computer literacy Knowledge & Skills Excellent IT proficiency (Microsoft Office, Liquidlogic, E-Brokerage, Power BI). Skilled in analysing, interpreting, and presenting statistical data effectively. Capable of working to tight timescales Collaborative team member to ensure a seamless service delivery across service areas whilst working on a rota In-depth and demonstrable knowledge of relevant work practices, processes, and procedures, with the ability to support and guide others. Good communication skills and the ability to build strong, effective relationships and networks. Experience Essential Experience of Adult social Care environment Strong verbal and written communication skills, with the ability to convey complex information clearly and sensitively. Ability to manage competing priorities, meet deadlines, and maintain accurate records in a fast-paced environment. Confident in using digital systems for case management, communication, and data reporting. Professional Integrity: Commitment to confidentiality, equality, and continuous improvement. Desirable- Experience delivering health and social care services or advice

Mosaic Trainer 3-Month Rolling Contract Hybrid Working Available Competitive Daily Rate Aatom Recruitment are currently recruiting for an experienced Mosaic Trainer to work on behalf of a Local Authority on a 3-month rolling contract . This is an exciting opportunity to play a key role within Wokingham Borough Council's Children's Mosaic Improvement Programme , supporting the successful delivery and adoption of system and practice improvements across Children's Services. Reporting to the Programme Manager , you will be responsible for designing and delivering engaging training programmes that enable staff to confidently utilise new Mosaic workflows, system functionality, and recording practices. Key Responsibilities Develop and deliver tailored Mosaic training to Children's Services staff at all levels. Design and maintain training materials, user guides, quick reference documents, and e-learning resources. Undertake training needs analysis to identify learning requirements across service areas. Collaborate with Subject Matter Experts (SMEs), operational leads, and project teams to ensure training content aligns with service requirements and statutory responsibilities. Support User Acceptance Testing (UAT), early adopter groups, workshops, drop-in sessions, and go-live activities. Update training materials in line with system developments and user feedback. Deliver training in line with programme implementation timelines and phased rollouts. Evaluate training effectiveness and produce feedback reports to support continuous improvement. Key Deliverables High-quality and up-to-date training materials and resources. Training schedules aligned to programme milestones and implementation phases. Accurate training records and attendance logs. Feedback reports and improvement action plans. Increased user confidence and adoption of Mosaic functionality and processes. Essential Experience Proven experience delivering IT systems or application training within a Local Authority, Social Care, or Public Sector environment. Strong knowledge of Liquidlogic Mosaic or a similar social care case management system. Experience developing and delivering both classroom-based and virtual training. Ability to explain complex processes in a clear, engaging, and accessible way. Experience working with a wide range of stakeholders including Social Workers, Team Managers, Business Support teams, and senior leaders. Understanding of safeguarding practices, data protection requirements, and frontline social care environments. Desirable Experience Previous experience supporting a Mosaic implementation, upgrade, or transformation programme. Knowledge of Family Help reforms and Ofsted frameworks. Experience creating and managing e-learning content. Recognised Training, Learning & Development, or Teaching qualification. Personal Attributes Approachable, patient, and supportive training style. Excellent communication and stakeholder engagement skills. Able to adapt training methods to suit different learning styles and audiences. Collaborative and proactive approach. Passionate about improving user experience and driving positive change. Apply Now If you have extensive Mosaic training experience , a strong understanding of Children's Services , and a track record of supporting successful system implementations within Local Government, we would love to hear from you. For more information or to apply, please send your updated CV to Aatom Recruitment today.

Aatom Recruitment is looking for Principal Enforcement Officer on behalf of a Local Authority. Job Title: Principal Enforcement Officer Contract Duration: 3 Months Hours Per Week: 36 Main Purpose of the Job: To lead and deliver complex housing enforcement activities and investigations to ensure compliance with housing legislation, licensing requirements, and regulatory standards in the private rented sector. To provide expert advice, guidance and support on housing enforcement matters, protecting residents from poor housing conditions, unlawful housing practices and associated risks to health, safety and wellbeing, while contributing to the Council's strategic housing and community safety objectives. Main Responsibilities / Accountabilities / Key Results Areas The postholder will be expected to effectively deliver the following responsibilities and outcomes: Lead on the investigation and enforcement of complex housing cases involving breaches of housing legislation, licensing conditions, property standards and management regulations. Provide specialist advice and guidance to managers, senior officers, elected Members and partner agencies on housing enforcement legislation, policy and procedure. Ensure that enforcement decisions are evidence-based, proportionate, consistent and compliant with relevant legislation, statutory guidance, Council policies and procedures. Conduct inspections of residential premises, including Houses in Multiple Occupation (HMOs), licensed properties and privately rented accommodation, identifying hazards and determining appropriate interventions. Prepare, serve and monitor statutory notices, civil penalties, prohibition orders, improvement notices, emergency remedial actions and other formal enforcement measures as appropriate. Lead and undertake investigations into housing offences, including breaches of the Housing Act 2004, Management of Houses in Multiple Occupation Regulations, licensing schemes and associated legislation. Prepare detailed reports, witness statements, prosecution files and evidential records for legal proceedings, ensuring compliance with criminal procedure and evidential requirements. Represent the Council in court proceedings, tribunals, interviews under caution, public inquiries and other formal hearings as required. Work closely with Legal Services to progress prosecutions, appeals, injunctions, rent repayment orders and other enforcement actions. Develop and maintain effective partnerships with internal and external stakeholders to support coordinated enforcement activity and improve outcomes for residents. Undertake the general work of a Principal Enforcement Officer (Housing Enforcement) including: Managing a substantial caseload of complex enforcement investigations, operating with a high degree of autonomy and professional judgement. Planning, coordinating and delivering enforcement activities in accordance with service priorities, performance targets and statutory obligations. Conducting site inspections, property surveys and evidence-gathering exercises to assess compliance with legislative and licensing requirements. Undertaking interviews under caution and gathering evidence in accordance with the Police and Criminal Evidence Act (PACE) and associated codes of practice. Preparing enforcement notices, legal documentation, schedules of works and prosecution files to the required evidential standards. Instructing and liaising with Legal Services, Counsel and external experts where appropriate, ensuring effective progression of legal proceedings. Attending court, tribunal and appeal hearings, giving professional evidence and representing the Council's interests as required. Providing technical advice, training and guidance to colleagues, internal departments, elected Members and external stakeholders. Monitoring and reviewing compliance with statutory notices, licence conditions and enforcement actions, taking further action where necessary. Maintaining accurate records and making effective use of case management systems, databases and regulatory enforcement software.

Aatom Recruitment is looking for Tenant Data Collection Officer on behalf of a Local Authority. Job Title: Tenant Data Collection Officer Contract Duration: 3 Months Hours Per Week: 37 Role Purpose: Identify gaps in data within Housing systems. Gather, record and manage tenant information using a variety of methods, ensuring it is up to date and compliant in all relevant systems. Main Duties and Responsibilities: Maintain accurate and up to date tenant records on various systems, including personal information and tenancy details. Produce reports on tenant data and identify gaps. Gather tenant information through various methods, including surveys, interviews and document reviews. Visit tenants in their homes to obtain the necessary information, adhering to risk assessments and lone working practices at all times. Generate surveys utilising Microsoft Office and web-based forms and liaise with internal colleagues to promote the benefits of completion. Provide excellent customer service, signposting tenants to relevant information as required. Communicate with tenants regarding data collection processes and ensure transparency. Communicate effectively with tenants, stakeholders and internal colleagues to ensure data accuracy and consistency. Ensure proper consent is obtained for data processing activities and manage consent preferences. Apply data minimisation principles to only collect and retain necessary information and ensure data confidentiality and compliance with relevant data protection regulations (e.g. GDPR). Carry out any other duties that are within the scope and grading of the post which could also be requested by the line manager or Head of Service.

Aatom Recruitment is looking for Customer Service Advisor Care & Wellbeing Hub on behalf of a Local Authority. Job Title: Customer Service Advisor Care & Wellbeing Hub Contract Duration: 3 Months The Customer Service Centre is the First Point of Contact for many of Lincolnshire County Councils Services, including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work. The Opportunity We are currently recruiting Customer Service Advisors for our Out of Hours Service on the Lincolnshire County Council contract; you will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately. As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you! About you To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Due to the working hours, we require candidates to be flexible and willing to work evenings, weekends and overnight. Good IT skills with a competency in using Microsoft Office and Windows is also essential!

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Civil Enforcement Officer on a permanent basis. Your Role To provide an efficient and effective service of parking enforcement in order to minimise parking in contravention through the issue of Penalty Charge Notices in appropriate cases. You will be conversant with Road Traffic Law, Traffic Regulation Orders, relevant legislation and Civil Parking Enforcement practices and procedures. The processing of PCN's and issuing of permits Hours 37 hours per week (Please note that you'll work a shift pattern of 4 on 4 off, on a rolling 8-week rota, with weekend working (with enhancement) a mixture of early and late shifts between 7am and 9:30pm). - Part time hours also considered. Please state your preferred days / hours as part of your application. If you would be interested in this role, please apply for immediate contact or call us directly.

Leadership and management of a complex, demand-led multidisciplinary Homeless Prevention and Housing Allocations Service delivering creative and innovative solutions to resolve housing issues for our residents. The post holder will work with Cabinet and Elected Members, Council services, partners, residents and commissioned service providers to develop and implement the policy and strategic direction for homelessness and housing allocations to ensure corporate priorities are delivered to put our residents first. The post holder will be the Council's leading expert on homelessness and housing legislation, policy and procedures across a range of service areas to support joined up service delivery. The post holder will be responsible for recommending the commissioning of accommodation and other related services that carries significant budget responsibilities and will be required to ensure the best use of public funds are made for local residents to ensure service risks are effectively managed. The post-holder will lead on cross-cutting projects to drive service improvement.

Employment Specialist Location: Bromley Contract: 3 Months (with the possibility of extension) Rate: Competitive, dependent on experience Aatom Recruitment is currently recruiting for an Employment Specialist to work on behalf of a local authority in Bromley on an initial 3-month contract, with the potential for extension. This is an exciting opportunity to support the delivery of the Trailblazer Programme, helping economically inactive residents overcome barriers to employment and secure sustainable job opportunities. About the Role As an Employment Specialist, you will play a key role in supporting Bromley residents into meaningful and sustainable employment. Working with individuals who may face challenges such as health conditions, disabilities, or long-term unemployment, you will provide tailored employment support, vocational coaching, and ongoing in-work guidance. You will work closely with employers, healthcare providers, Jobcentre Plus, community organisations, and internal council services to ensure participants receive the support they need to achieve positive employment outcomes. Key Responsibilities Deliver one-to-one employment coaching and employability support to programme participants. Create personalised employment support plans and identify suitable job opportunities. Support participants with CV writing, applications, interview preparation, and job searching. Engage with local employers to source suitable vacancies and employment opportunities. Facilitate employer grants and financial support available through Bromley Works. Provide ongoing in-work support, coaching, and job retention interventions. Act as a liaison between employers and employees to resolve workplace issues and support long-term employment sustainability. Deliver outreach activities, information sessions, and awareness campaigns to promote the Trailblazer Programme. Build strong relationships with Jobcentre Plus, healthcare providers, voluntary organisations, and community groups to identify and engage eligible participants. Maintain accurate case records and ensure compliance with programme requirements and performance targets. Skills and Experience Required Essential Skills Strong employment coaching, mentoring, and vocational support skills. Experience supporting individuals with barriers to employment, including those with disabilities, health conditions, or long-term unemployment. Excellent communication, relationship-building, and stakeholder engagement skills. Ability to engage employers and promote inclusive recruitment practices. Strong organisational and case management abilities. Experience managing multiple caseloads and working towards performance targets. Problem-solving skills with the ability to tailor support to individual needs. Good IT skills, including Microsoft Office applications and CRM systems. Knowledge Required Understanding of supported employment services and employment support programmes. Knowledge of economic inactivity and barriers to employment. Awareness of employment law, the Equality Act 2010, and workplace adjustments. Understanding of local labour market trends and employer recruitment needs. Knowledge of DWP services, Jobcentre Plus support, Access to Work funding, and employer incentives. Understanding of the social, economic, physical, and mental health barriers that can impact employment. Essential Experience Supporting individuals into paid employment through supported employment, vocational rehabilitation, or similar services. Providing in-work support to both employees and employers. Building effective relationships with employers and promoting inclusive employment practices. Managing caseloads and delivering person-centred support plans. Working collaboratively with external partners, including healthcare providers and community organisations. Using CRM systems and maintaining accurate records and performance data. Qualifications Degree, diploma, or equivalent qualification in a relevant subject area; or Significant relevant experience within supported employment, vocational rehabilitation, employability services, or direct support services. Why Apply? Opportunity to make a real difference within the local community. Work as part of an impactful government-funded employment programme. Gain valuable experience within a local authority setting. Potential contract extension based on performance and service requirements. If you have experience supporting individuals into employment and are passionate about helping people achieve sustainable careers, we would love to hear from you. To apply, please submit your CV today.

Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Property Assets Manager. This role is permanent. Purpose of the job: This post holder will lead the delivery of strategic asset management and ensure that the Council has a land and buildings portfolio that is fit for purpose, cost effective and enables service departments to deliver their existing and future services in the most effective way. They will provide strategic direction, leadership, and management of the Council's Asset Management Framework including the preparation and implementation of the Council Strategic Asset Management Policy, Strategy and Plan, service-based asset plans, strategic property review, locality reviews, establishing credibility with senior leaders across the Council and externally. Their work will directly support and inform the commissioning and delivery of the Capital Programme in relation to land and property working with other teams across the Council. They will also lead on Property Data Management systems to ensure evidence-based asset management decision making and property portfolio performance can be reported on. Requirements: Full membership of RICS or relevant professional qualification in a property related field. Preferably educated to degree level (or similar) Significant experience in the areas of valuation, asset strategy, Development Appraisal, Disposal and acquisition, preferably obtained in a Local Authority or other public sector organisation. If this sounds good to you so far, please apply for further details or contact us directly.

A local recruitment agency is seeking a Property Assets Manager to lead strategic asset management for a Local Authority. The successful candidate will deliver effective land and building management, ensuring the portfolio meets service needs. Key requirements include full membership of RICS and significant experience in asset strategy within the public sector. This role is permanent, offering professional growth and an opportunity to influence asset management policies.

A local authority is seeking a Property Surveyor for an initial 3-month contract, focusing on property inspections and repairs. You'll collaborate with various teams to improve services for residents while providing technical support and ensuring compliance with safety regulations. Effective management of resources and highlighting key investment needs will be crucial. This role offers the opportunity for extension beyond the initial contract period.

Aatom Recruitment is looking for OR(phone number removed) - Early Years Practitioner on behalf of a Local Authority Job Title: OR(phone number removed) - Early Years Practitioner Contract Duration: 3 Months Hours per Week: 36 ROLE PURPOSE: To provide high quality integrated day care and early education to children from birth to 7 years within a multi-disciplinary team and in line with the requirements of the Early Years Foundation Stage. To contribute to planning and support delivery of a high quality early years curriculum, which includes a full commitment to anti-discriminatory practice. This will include daily, weekly and termly planning to meet individual children's needs and interests and record keeping that tracks the development of the individual child. To promote children s development within a secure, safe and stimulating environment, and with reference to good practice curriculum guidance appropriate to the ages and stages of development of the children. To provide input to the assessment of children s overall development, including carrying out observations, recording children s achievement, and maintaining developmental records to a high standard. To support colleagues in undertaking their responsibilities as key worker to a specific group of children within the centre and the smooth transition from home to centre and from centre to school To effectively manage the behaviour of the children in line with procedural guidance and to implement planned interventions for children with additional needs. To provide appropriate physical care in areas of washing, toileting, changing, feeding, dressing, comforting and administering medication. To work with due regard to Child Protection procedures and to report matters of concern to the centre managers. To assist with the organisation of outings for children s interest, education and enjoyment and with regard to safety. There is a requirement to lift and assist in toileting and changing and in helping to transfer from seating to mobility aids. The post will help children to acquire and develop self help skills including toileting and personal hygiene. Work may also involve implementing individual movement programmes, under the direction of other professionals. The post holder will be required to help with first aid provision, comforting sick or injured children. In emergency situations he/she will need to liaise with the designated first-aider, senior staff and medical professionals, accompanying children to hospital or doctors as necessary. Any basic medical procedures that may need to be carried out will have training provided for

Aatom Recruitment is looking for OR(phone number removed) - Customer Service Advisor Care & Wellbeing Hub on behalf of a Local Authority. Job Title: OR(phone number removed) - Customer Service Advisor Care & Wellbeing Hub Contract Duration: 3 Months Hours Per Week: 37 Shift patterns are Monday to Friday between the hours of 08:00 to 18:00. About the role: The Customer Service Centre is the First Point of Contact for many of Councils Services, including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a Strength Based Conversation to enable a resident to remain independently at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work. The Opportunity We have vacancies available in our Customer Service Centre based in Lincoln in our Adult Care Team. Using the strength-based approach to enable positive change in people's life you will deal with contacts via telephone and email from the public and professionals who are contacting us for information and advice, to report a safeguarding or to access a service from Adult Care, the Council's Carer Service and/or the Wellbeing Service. These calls can be complex, sensitive, and emotive, but from the training received you will use your call control, professional curiosity as well as your excellent communication skills to gather the relevant information to determine the most appropriate outcome for the customer. About you You will be a passionate and customer focused candidate with experience of working within a busy Customer Care or Customer Service Centre environment. Experience within a social care setting would be preferred, but not essential as full training will be provided. Excellent typing and sound IT skills are essential as you will be required to type and talk (Direct input) to ensure the contact is taken as efficiently as possible.

Aatom Recruitment is looking for a Complaints Resolution Lead on behalf of a Local Authority. Job Titile: Complaints Resolution Lead Contract Duration: 3 Months with possibility of extension Hybrid for 2 days may be option based on training completion, also working from the Croydon office can be an option Hours per week: 35 ROLE What youll be doing: Deliver a great complaints experience in line with the Housing Ombudsmans and regulatory code. Provide a customer-focused responsive service for residents/customers you assist with a complaint. Reviewing, investigating, and responding to all concerns raised in a way that is positive and helpful, maximising early resolution of issues, minimising further problems for customers, and keeping customers always updated. Handle all aspects including service requests, stage one and two complaints, Housing Ombudsman cases, MP and Counsellor Enquires. Manage customer expectations in relation to policy and procedural matters in a non confrontational and customer focused manner, offering alternative wherever possible. Tailor actions and responses to meet the diverse needs of residents/customers. Draft accurate and thorough responses to the Housing Ombudsman Service. Accurately record all customer contacts, complaint details, actions and learning points on management systems (for example Customer Relationship Management System). Assist residents/customers in a way that complies with relevant regulatory and legislative requirements including those regarding data protection, health and safety, equalities and diversity and safeguarding, applying learning from relevant training and minimising risk. Build and maintain relationships with colleagues. Provide effective information and advice to enable teams to resolve complaints effectively. Ensure internal stakeholder satisfaction with the service. Attend regular performance and liaison meetings with operational teams. Develop good working relationships, attend, and present at team meetings, share lessons learnt. Support teams to identify and complete follow up actions and share feedback to improve service. Complete follow up actions in a timely and high-quality way, in line with agreements. Calculate and ensure payments are processed for compensation in line with policy. Monitor complaint Key Performance indicators (KPI) elated to your role. Assist some customers on an ongoing basis, beyond the resolution of issues, where a need for this is identified including becoming the main point of contact where appropriate. Act collaboratively to ensure lessons are learnt from complaints. Experience Assisting customers with a range of enquires across different channels including email and telephone in a busy customer facing environment