Team Based Administrator

Go back Midlands Partnership NHS Foundation Trust

Team Based Administrator

The closing date is 22 March 2026

This vacancy is only open at this stage to internal employees of the following organisations within the Staffordshire and Stoke-on-Trent Integrated Care System:

• North Staffordshire Combined Healthcare NHS Trust
• Midlands Partnership University NHS Foundation Trust
• University Hospitals of North Midlands NHS Trust, inclusive of Black Country Procurement Group and North Midlands and Cheshire Pathology Service.

This will be the case for 7 calendar days from: 06/03/2026 to: 12/03/2026 following this the vacancy will be open externally.

This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

An exciting opportunity has arisen for a Team Administrator to join our Child and Adolescent Mental Health Services team based in Stafford delivering care to children, young people and families.

You will be working in a small supportive team alongside another team administrator, a Medical Secretary, Receptionists and our Business Support Officer. We are looking for someone to work three days a week: Mondays, Thursdays and Fridays.

You will provide comprehensive administrative support including typing letters and reports, organise meetings and managing diaries. You will need to work on your own initiative, and organise your own workload.

Main duties of the job

• Supporting with the preparation of all documentation, including agendas, circulating papers and minuting meetings.
• Typing letters and reports including audio typing.
• Collect and input statistical information as required and ensure that reports where requested are delivered within timescales.
• Make bookings and cancellations e.g. training places, rooms and interpreters.
• Receive, sort and distribute internal and external mail, ensuring that important and sensitive information is brought to an appropriate person's attention in a timely manner.
• Supporting diary management of an individual or individuals (arranging meetings etc).
• Monitoring of an individual or team inbox.
• Provide general non-clinical advice, information and guidance to children and young peoples, parents and other professionals, to deal with all enquiries and communicate effectively on behalf of the Team.
• Deal professionally and promptly with telephone enquiries, taking and processing messages accurately and adhering to relevant policies and procedures.
• Providing cover for other administrative colleagues during staff absence.

About us

Come and work with us at our award-winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non-clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Job responsibilities

Please see the attached Job Description and Person Specification for more information about the role.

Person Specification Qualifications and Training

• Good standard of general education including English and Maths at GCSE Grade C or equivalent or Functional skills (English and Maths) Level 2
• RSA Stage III Word Processing/Text Processing or equivalent
• ECDL/CLAIT IT qualification or equivalent
• NVQ/Level 3 Business administration
• Audio typing experience

Experience

• Relevant experience in administration support role including dealing with telephone enquiries in a timely manner
• Experience of dealing with sensitive/distressing issues
• Previous experience of data input
• Experience of using RIO (Clinical system)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Midlands Partnership NHS Foundation Trust

£24,937 to £26,598 a year per annum (pro-rata)