Full time Civic Recruitment Limited United Kingdom
Posted On 06/03/2026
Job Information
City Cardiff
Province Cardiff (Caerdydd GB-CRD)
Postal Code CF10
Job Description 3 month contract With A Local Authority Role Overview:
Children's Services are seeking an experienced and highly organised administrative professional to join our busy team at Hafan Gobaith. The Higher Clerical Assistant will provide reception and finance support to a large, dynamic team, including: North and South Locality Social Work Teams (approx. 200 staff across 10 teams), The Personal Adviser Service, The Unaccompanied Asylum Seeker Service. This is a public-facing role, requiring excellent interpersonal skills and the ability to manage a range of administrative and financial tasks efficiently. Full induction and training will be provided.
Key Responsibilities:
- Answering and directing telephone calls professionally
- Greeting visitors, professionals, and members of the public
- Managing enquiries both face-to-face and by phone
- Recording and monitoring petty cash spend
- Processing invoices and BACS payments
- Managing Purchasing Cards and related records
- Updating and maintaining client records on the Client Record System
- Preparing, scanning, photocopying, and filing documents
- Updating spreadsheets and databases as required
- Processing and recording post
- Booking travel and accommodation for staff as needed
Requirements
- Previous experience in an administrative or office support role
- Strong organisational skills and attention to detail
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills
- Professional and approachable manner
- Experience in a social services or public sector environment
- Experience with financial systems or client record management systems