SPA Administrator

The closing date is 19 March 2026

STARRS is an Acute service which aims to bring the best of hospital care to a patient's home and therefore avoid unnecessary hospital attendance/admissions. We provide an Early Support Discharge service & Virtual wards to reduce the length of stay of patients in hospital by continuing their care at home.

The Single Point of Access (SPA) is an administrative service whose purpose is to streamline and coordinate all referrals to STARRS, providing a central base through which referrers can access all disciplines. The SPA coordinates the whole service pathway as well as monitoring the process, ensuring a timely response to referrals which guarantees the safe, appropriate management of patients throughout the Short Term Assessment Rehabilitation and Reablement Service (STARRS) - Virtual Wards (Virtual and Face-to-Face).

As an SPA Administrator you will be an integral team member, key to the smooth day-to-day running of the service. Your responsibilities include using healthcare digital technology to monitor patients with different specialties, monitoring patients through a digital dashboard for clinical parameters and following up appropriate clinical action as required.

To view the main responsibilities, please see the attached Job Description and Person Specification.

Qualification

Experience

• NHS/Acute Community Setting

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serves a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in UK.
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease.
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice.
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

London North West University Healthcare NHS Trust

£29,651 to £31,312 a year Per Annum Including High Cost Area Supplement