Digital Change Partner

Digital Change Partner

The closing date is 15 March 2026

Join us as we continue our journey to transform the way we deliver clinical care. An exciting opportunity has arisen for a highly motivated and enthusiastic individual to join the Digital Services Team as a Digital Change Partner. In May 2022, Ashford & St. Peter's NHS Foundation Trust and Royal Surrey NHS Foundation Trust have implemented our new electronic patient record, Surrey Safe Care, in partnership with Cerner Millennium. This is a key support role, ensuring the new electronic patient record is fully supported and the benefits and desired outcomes are achieved and tracked. This role will also support any other Digital projects as required supporting Ashford and St. Peter's Hospitals Digital Agenda. In return, you will be working with a friendly, supportive and flexible team who are committed to providing an excellent service. Within the team personal development is given high priority and you will be working with experienced individuals who are keen to share their knowledge. The Trust also offers opportunities for learning and development, access to the NHS Pension Scheme, NHS discounts and opportunities for flexible working.

Main duties of the job

The role reports to the Digital Change Manager and will work closely with the various Digital Services teams. This is a new role in an evolving team, requiring a flexible approach to line management structures in terms of responsibility and accountability.

Key Duties:

• To assist in the continues development of Surrey Safe Care and other Digital strategies
• To collect the necessary 'content' for the configuration of any change project from Subject Matter Experts within the organisation
• To assist with the Change Request process when appropriate
• To undertake system testing and co-ordinate UAT sign-off, as required and appropriate
• To engage with clinical staff, completing tasks appropriately and following Trust approved processes

About us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at Ashford & St Peters Hospitals NHS Foundation Trust with our strong commitment to staff health and wellbeing. We are committed to providing continuous professional development, staff benefits and flexibility to shape our workforce around our patient care.

Although it isn't the Trusts normal practice, adverts may close early, so applicants are encouraged to submit an application as soon as possible.

Job responsibilities

What are we looking for?

We are seeking a versatile and flexible individual who is keen to be part of a mutually supportive team. You will have experience in Cerner Millennium solution and be able to quickly learn the skills required to perform the demands of the role. This role is focused on change process management and engagement with trust colleagues, so good communication skills are essential.

For further information about this post, please contact:

Kevin Percival, Chief Nursing Information Officer -

Person Specification Qualifications

• Degree or equivalent training / qualifications / experience
• MS Office - Word, Excel, PowerPoint & Visio
• Evidence of continues professional development

Experience

• Previous experience working in a digital transformation project
• Experience of change management associated with the introduction of clinical systems or similar
• Experience of acute Trust clinical information systems and processes
• Experience of collecting and documenting requirements
• Experience of working on one or some of the Cerner Millennium modules

Knowledge

• NHS Constitution
• Trust vision, values and strategic objectives
• Good understanding of Trusts(s) clinical and operational workflows
• Change Management Methodology

Skills

• Excellent leadership, influencing and motivational skills
• Experience of engagement activities including presenting to large groups
• Proven ability to communicate highly complex and contentious issues
• Analytical skills in both qualitative and quantitative benefits information
• Proven ability to manage highly sensitive communications
• Excellent oral and written communication skills when dealing with highly complex and sensitive information

Other requirements

• Able to demonstrate that you are honest, reliable and trustworthy
• Treat patients, visitors, colleagues with respect
• Ability to travel between Trust sites
• Ability to be flexible to meet the needs of the team, the service and the Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Ashford & St. Peter's Hospitals NHS Foundation Trust

Address

Ashford and St Peter's Hospitals NHS Foundation Trust