Senior Operations Manager - Logistics & Production

Loom Talent are supporting an exciting, high-growth B Corp with the appointment of a Senior Operations Manager - Logistics & Production.

Reporting to the Operations Director, this role offers an excellent opportunity to join a fast-growing business with strong ambitions and clear potential for career progression. It requires a highly motivated individual who thrives in a fast-moving environment and can work effectively across multiple teams and partners.

The Senior Operations Manager will lead end-to-end production and fulfilment operations, ensuring products move efficiently from manufacturing through to delivery across all sales channels while maintaining high standards of performance, cost control and customer experience.

• Own production and fulfilment performance across all channels, ensuring on-time and in-full delivery

• Lead relationships with manufacturing and logistics partners to maintain service, quality and cost efficiency

• Manage operational planning for demand fluctuations, promotions and peak periods

• Drive continuous improvement through process optimisation, data insights and cost-to-serve improvements

• Improve order accuracy, delivery performance and overall customer experience

• Build and lead a high-performing operations team with clear capability and development frameworks

• Ensure compliance with health, safety and quality standards while maintaining operational reliability

• Partner cross-functionally to support commercial growth and scale operations for the future

We're looking for an experienced operations leader from an FMCG environment who thrives in a fast-paced setting and enjoys balancing hands-on operational leadership with strategic process improvement.

You are as comfortable on the production floor as you are working behind the scenes to optimise systems, partners and performance. You bring proven experience leading operations or production teams, strong capability in developing and managing people, and a track record of successfully managing third-party manufacturers and logistics partners.

You will also have a solid understanding of health, safety and quality standards, alongside a pragmatic, hands-on mindset and a natural ability to solve problems and drive operational improvements.

In return, you will receive a competitive salary and benefits package, along with the opportunity to play a key role in a thriving business with ambitious growth plans.