LeedsTeaching Hospitals NHS Trust is looking for a motivated and organised StrategicRelationship Support Manager (Band 5) to join our expanding StrategicRelationship Management team. This is a new role designed to strengthen the waywe work with our suppliers and ensure the Trust receives best in class value,performance, and service delivery.
Therole will support the Strategic Relationship Managers and wider Procurement andFinance teams, helping to coordinate supplier meetings, monitor performance,analyse data, and ensure that contract management processes run smoothly. Youwill work closely with clinical and non clinical colleagues across theorganisation, as well as external suppliers and partners across West Yorkshire.
Weare looking for someone who is reliable, proactive, and enthusiastic aboutdeveloping their skills in a fast paced and supportive environment. You willbring strong organisational skills, excellent communication, and a willingnessto learn. This is an ideal opportunity for someone looking to build a career inprocurement, commercial services, or contract management.
Expected ShortlistingDate
26/03/2026
Planned InterviewDate
06/04/2026
Main duties of the jobThepost holder will support the Strategic Relationship Managers in delivering aprofessional and effective supplier relationship management service acrossthe Trust. This includes:
Coordinating supplier meetings,preparing agendas, capturing actions, and supporting follow up activity.
Assisting with the monitoring ofsupplier performance against KPIs and SLAs.
Supporting the analysis of contractdata, spend information, and performance reports.
Helping to identify risks, issues,and opportunities for improvement within supplier relationships.
Maintaining accurate records,documentation, and contract information in line with Trust governancerequirements.
Supporting the development andimplementation of contract management processes and tools.
Working collaboratively withProcurement, Finance, clinical teams, and other stakeholders to ensure smoothdelivery of services.
Providing administrative andorganisational support to the Strategic Relationship Management team.
Applicantsmust be able to work to deadlines, be accurate and detail focused, andpossess good IT skills. The successful candidate will have excellentinterpersonal and communication skills and be a committed team player.
About usLeedsTeaching Hospitals NHS Trust is one of the largest and most respectedhealthcare providers in the country. Our values, Patient centred,Collaborative, Fair, Accountable, and Empowered, guide everything we do.
Aspart of the West Yorkshire Association of Acute Trusts (WYAAT), we workclosely with partners across the region to improve care, share expertise, anddeliver better outcomes for our communities.
Weoffer a supportive and inclusive working environment, with access to:
Staff networks and wellbeinginitiatives
Opportunities for personal andprofessional development
A range of staff benefits andwellbeing programmes
Thisis an exciting opportunity to join a growing team and contribute tomeaningful improvements in how we work with our suppliers.
LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.
Job responsibilitiesThrough liaison and co operation with colleagues/managers, ensure theseamless provision of an effective and efficient administrative andsecretarial service to the SRM and Senior Management Team.
To support the Strategic RelationshipManager, senior managers, supervisors and staff to ensure the effectivemanagement of the service.
To manage the performance of the servicewithin agreed targets (retained)
To support new servicedevelopments/projects within the Supplies and Procurement team. (Alsoretained.)
Liaise closely with staff in Supplies andProcurement and other Finance team members to assist in the service.(Reworded but retained.)
InAddition
Managing the appointment diaries for SRM, including booking rooms,refreshments, travel, accommodation
Liaising with external organisations to obtain information/advice Minutetaking and producing accurate meeting records
Ensuring managers are informed of day to day issues
Acting as first point of contact for contract queries
Managing incoming correspondence, including email triage
Supporting SRM and senior managers on projects
Developing systems for information storage, archiving and retrieval
Undertaking other duties at a comparable level as allocated
Skills& Behaviours
Professionalattitude and conduct
Polite,helpful customerservice approach
Commonsense and sound judgement
Abilityto work without direct supervision and use own initiative
Strongorganisational skills and ability to prioritise workload
Abilityto adapt to rapidly changing circumstances
Abilityto communicate effectively with senior staff and build strong workingrelationships
Abilityto work independently and manage own workload
Experience
Significantexperience of administration processes and practices, with evidence ofleading in this area
Strongcommunication skills, written and verbal
Strongorganisational and multitasking skills
Advanceduse of MS Office applications (Word, Excel, PowerPoint, Access)
Customerfocusedapproach and customerservice skills
Experienceworking collaboratively within a team and also independently
Experiencewithin the NHS or wider public sector
Understandingof the complexity of working within a healthcare organisation
Familiaritywith the Google platform, including Google Sites
Diplomaor equivalent level qualification such as a Level 3Diplomain BusinessAdministration
Person Specification Qualifications