Role: Reconnect+ Support Worker
Based: Lewisham/New Cross
Rate: £15.15ph PAYE or £19.50ph umb
Start Date: ASAP
Duration: Temp ongoing
Hours: Mon Fri 9 am 5 pm
Our client, a specialist charity, is recruiting for a Reconnect+ Support Worker to provide specialist person-centred support services to women with multiple needs, such as substance misuse issues and/or mental health issues, on release from prison.
Synopsis of duties:
- Take responsibility for the effective day-to-day management and smooth operation of the project.
- Complete star needs assessments; draft, implement, and regularly review a trauma-informed, person-centred support and action plan to meet the individual needs of women referred to the project.
- Carry out thorough risk assessments in conjunction with the women and any other relevant agencies, implement person centred risk management plan and regular reviews.
- Carry out initial assessments of new referrals.
- Provide effective advice and advocacy services to ensure that women receive their statutory rights in respect of housing, benefits, etc.
- Ensure effective partnership working with other relevant agencies.
- Provide resettlement advice and support to women who have left the project.
- Develop and run group sessions/activities which meet the needs of the women and the aims of the project.
- Participate in the Out of Hours on-call rota as required.
- Ensure that women accessing the Project understand and comply with the Service User Agreement and the terms of their occupancy agreements. Housing management
- Monitor Rent accounts weekly, ensuring that rent and service charge collection is maximised, and arrears are minimised.
- Issue occupancy agreements and induct new service users into the service.
- Preparing rooms for residents as required
- Ensure that voids are actively managed and that empty rooms are let within the target timescales.
- Take appropriate action in respect of breaches of licence agreements in line with policy and in consultation with the manager.
- Carry out regular health and safety checks in line with policy.
- Ensure repairs are reported promptly, and work is completed within appropriate timescales, ensuring the continued provision of good quality housing, equipment, fixtures, furnishings, and fittings.
- Organise and facilitate night staff team meetings.
- Coordinate and oversee the night/weekend staffing rota.
- Ensure service user files, support plans and other written documents are accurately completed and clear, and that data is entered onto relevant computer/paper-based systems in a timely fashion.
- Provide accurate and timely information or data reports to the Deputy Manager as requested.
Essential Requirements
- Experience of working/delivering support to women involved in the Criminal Justice System (CJS)
- Experienced in meeting the support needs of women and appropriately advocating on behalf of service users.
- Experience of working collaboratively with external agencies.
- Experience in creating and facilitating activities with a service user-led approach
- Enhanced Adult and Child DBS on the update service or dated within the last 12 months
Supporting Futures Consulting acts as both an employer and an agency