835 jobs found

Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Pension Systems Officer Barnsley Salary starting at £26,824 per annum, rising up to £32,061 per annum (three step progression scheme) Permanent, Full Time Closing Date 31 st July 2026 Interview Date Week commencing 3 rd /10 th August We have an exciting opportunity to join our friendly and forward-looking Systems Team in this well-respected, award-winning organisation managing a £10 billion pension fund click apply for full job details

Were recruiting a Senior Information Security Analyst to support the Chief Information Security Officer in protecting and enhancing the organisations security posture across Technology Services. This is a hands-on, operational role focused on monitoring, analysing and responding to security threats, while driving continuous improvement across our security operations capability click apply for full job details

Group Chief Revenue Officer (CRO) Location: Remote - USA or UK (International Travel Required) An exciting opportunity has arisen for a Group Chief Revenue Officer (CRO) to join a global RF technology group operating across advanced antenna, microwave and RF engineering solutions for defence, aerospace, government and commercial communications markets click apply for full job details

Grade: 7 Salary: £26,348 per annum Position type: Full time, 37.5 hours per week, Permanent (Flexible working considered) Responsible to: Stewardship & Research Officer Direct reports: N/A Location: Remote (UK only) or based in our HQ in Truro (hybrid working, mix of office and home). Occasional travel within the UK will be required. ROLE PURPOSE: This role sits at the heart of our Philanthropy and Partnerships team and is essential to making ShelterBox's life-saving work possible. You'll help us build and nurture relationships with major donors, corporate partners, trusts, and foundations - ensuring every supporter feels connected, valued, and inspired by the impact they make. No two days will be the same. You'll coordinate tailored communications, events, and stewardship activities that bring donors closer to our mission. You'll keep our systems and processes running smoothly and support everything from emergency appeals and prospect research to crafting compelling proposals and coordinating engagement opportunities. Every task you take on will help families receive emergency shelter when disaster strikes. WHO ARE WE LOOKING FOR? We're looking for someone enthusiastic, proactive, and passionate about making a difference. You'll thrive in a dynamic environment, enjoy working collaboratively, and take pride in delivering exceptional experiences for supporters. This role is for you if you have strong organisation skills, and are comfortable prioritising tasks and meeting deadlines. We're looking for someone who is great at using their initiative and enjoys solving problems. Our ideal candidate will have strong communication skills - both written and verbal - and will be comfortable with data and systems, including CRM management. This is a perfect opportunity for someone looking to build their understanding of high-value fundraising, humanitarian work, and someone motivated by a desire to have a real and lasting impact. DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: Deliver exceptional stewardship: Support the creation and delivery of tailored communication and engagement plans that make high-value partners and supporters feel connected to ShelterBox and inspired to continue their support. Lead on donor communications: Coordinate, write, and design our monthly newsletter for major donors and partners, ensuring it is informative and engaging. Support emergency appeals: Assist in producing timely, compelling communications during emergency responses, connecting them directly to ShelterBox's impact. Prospect research: Work with the Stewardship and Research Officer to identify and research potential new partners and donors. Event coordination: Help plan and deliver engagement events for high-level audiences, ensuring memorable experiences for attendees. Corporate engagement: Assist the Corporate Partnerships Officer in delivering unique engagement products for corporate partners, such as our . Trust fundraising: Support the Trusts and Foundations Manager with writing proposals for smaller trusts, bringing ShelterBox's work to life for potential supporters. Data and CRM management: Keep our CRM database (Microsoft Dynamics) accurate and up to date, manage data cleaning, and ensure compliance with Data Protection regulations. Process improvement: Maintain and update team processes to ensure efficiency and best practice. Insight and reporting: Work with the Stewardship and Research Officer to gather and analyse data on fundraising performance and donor experience. Financial processes: Ensure finance and procurement tasks are completed accurately and on time. Compliance and learning: Stay up to date with fundraising legislation and codes of practice and seek opportunities for peer learning and development. Professional communication: Handle correspondence and communicate confidently with supporters by phone, email, and in person. Team collaboration: Provide general administrative support and foster strong relationships across the Philanthropy and Partnerships team and wider organisation. Represent ShelterBox: Act as an ambassador for our values and mission at all times. Other duties: Undertake reasonable tasks as required to support the team's success.

ABOUT THE ROLE The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It's an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently - qualities that are especially important in our small, dedicated team. You'll work on a wide range of projects, creating engaging content that aligns with OTR's brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community. From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the 'Donorfy' database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You'll also support digital campaigns and new initiatives, to encourage sustained support for our work. You'll directly help to secure the financial support needed to expand OTR's services and reach more beneficiaries. In addition, you'll analyse the performance of our digital channels - interpreting website analytics, social media metrics, and email campaign results - to provide recommendations that enhance our communications strategies and ensure ongoing impact. This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you're a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you. JOB PURPOSE The Fundraising and Marketing Assistant will play a key role in implementing OTR's fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity. This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR's income streams and increasing awareness of OTR's services through effective communications. SPECIFIC ROLE DUTIES Supporting the fundraising strategy • Support OTR's donor and community fundraiser stewardship, through excellent communication and effective relationship management. • Support the implementation of fundraising communications across channels. • Support with small to medium size trust and grant applications, including horizon scanning. • Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management. • Create engaging content and campaigns to drive income generation. • Help build the small pool of regular donors. Website and CRM maintenance • Work with OTR's Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website. • Monitor website performance, user engagement and SEO trends, suggesting and implementing improvements to enhance user experience and visibility. • Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income. Social media • Work collaboratively with the team, to contribute to OTR's social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR's mission. • Identify new opportunities to grow OTR's social media reach, building awareness of our services, fundraising and outreach work. • Regularly report on social media performance, using insights to inform future content and strategy. • Utilise paid ads to support activity, where relevant. Email marketing • Manage the planning, creation, and delivery of OTR's quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting. • Ensure all email communications are engaging, well-structured, and in line with OTR's brand and tone of voice. • Assist in the promotion of key OTR events. • Manage and grow OTR's email marketing lists, ensuring they are up to date and GDPR compliant. • Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising. Content creation • With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR's digital channels, including the website, social media and email marketing. • Develop multimedia content (for example, videos and graphics) to enhance OTR's communication methods and increase engagement. • Contribute to blogs, news articles and case studies that highlight OTR's work, impact and achievements in the sector. Brand and tone of voice • Ensure that all digital content aligns with OTR's brand, tone of voice and style, maintaining a cohesive and recognisable identity across all platforms. • Promote OTR as the leading place to turn to for support, ensuring that our content reflects our professionalism, reputation and expertise. Analytics and reporting • Use analytics tools to track the performance of OTR's digital communications, including website traffic, email engagement and social media reach. • Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement. • Provide regular reports from the CRM and other online fundraising platforms to the Head of Fundraising. Promote • Promote OTR as an exceptional and specialist charity. Equality and diversity • Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace. • Observe all relevant law relating to equality of opportunities. • Encourage a working atmosphere where everyone is treated with dignity and respect. Any other duties • The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service. • Any other duties commensurate with the post.

Do you have a successful track record in a trusts and foundations role, with experience of developing and maintaining key relationships over a sustained period? We're looking for a Trusts and Foundations Officer to support the delivery of our trusts and foundations strategy, from identifying and cultivating new opportunities to nurturing long term relationships. What does this role do? As Trusts and Foundations Officer, you'll: manage a personal portfolio of existing and new trusts and foundations ensuring a first-class cultivation and stewardship journey, which sets us apart from other charities in our sector and inspires trusts and foundations to contribute to our work, contribute to the delivery of the team strategy, from communications of enquiry to hosting and attending meetings and events with new and existing donors, develop a pipeline to generate new trusts and foundations income for Dogs Trust, ensure data is recorded accurately on our internal CRM system and that relationship management is delivered to the highest standard. This role is a fixed term, family leave cover contract until December 2027. Interviews are provisionally scheduled for 4th August 2026, and will take place on Teams. Could this be you? To be successful in this role, you'll have a strong track record of securing five figure grants in a charity environment, with the ability to maintain strong relationships and write persuasive, emotive applications and proposals. You'll have excellent organisational skills, combined with strong communication skills. About Dogs Trust We love dogs. That's why we do whatever we can to make sure every four-legged friend gets the love they deserve. We'll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It's what we've been doing since 1891 and how we've grown to become the UK's leading dog charity, helping 12,000 loyal friends find their forever homes every year. To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role. Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Mindfulness and nature retreat centre needs a (mindful) Marketing & Comms Manager! Salary is £38,025 pro rata for 3 or 4 days per week (22.5hrs to 30hrs pw, £22,815 - £30,420) We need a skilled, creative, enthusiastic marketeer, with proven digital marketing experience, to take the Trust's marketing and communications to the next level. We are a registered charity caring for the historic Grade I-listed Sharpham House and Estate on the banks of the River Dart near to Totnes. At the heart of the Sharpham Trust ethos is our desire to build a more mindful, compassionate and environmentally sustainable world. We connect over 3,000 people annually with nature and foster mindfulness and well-being through our programme of retreats, mindfulness courses, public events, outdoor learning and the arts. In recent years the Trust has greatly expanded its activities, integrating and increasing the scope of our work. Our estate now embraces various retreat centres, operating all year round, together with online offers, serving a wide range of audiences and interests. Our marketing and communications are founded upon a desire to build lasting authentic relationships with our participants and to expand the range and number of people we engage. Over the last two years we have been reviewing our marketing and communications and increased the staffing resources dedicated to this area. We have worked with an external consultant and we are currently introducing a new Customer Relationship Management System (Zoho CRM), so that we are better able to understand our users and tailor our communications to be effective. The Marketing and Communications Manager will line manage the Communications Officer and be supported by colleagues across the Trust who are responsible for: programming, finance, bookings, health and safety, property management, gardening and catering. This is not a fully remote working role because we need the successful candidate to attend Sharpham at least part of each week so they can interact with colleagues. All staff benefit from being part of the community at The Trust, an organisation which is working to create a more mindful, compassionate and sustainable world. Set in a beautiful landscape, with a warm and friendly team, a track record of success and an imaginative approach to the future, there can be few better environments to work in than at Sharpham. About you This is a role for someone who can see the bigger picture and is able to prioritise the best use of our resources by creating effective strategies to target, engage and develop specific audiences. To do this you will need to be confident in the digital realm, with an understanding of proven digital marketing techniques and experience with using customer data to tailor marketing priorities. You will need excellent communication skills and the ability to work on your own initiative, as part of a collaborative team. Most of all you will have a passion for communicating with people and be able to manage multiple priorities and always achieve high standards.

As we continue to expand our fundraising ambitions, we are seeking a meticulous, proactive and collaborative individual to help improve the efficacy of our team, strengthen relationships with our supporters and ensure excellent stewardship of our donors. This role offers an exciting opportunity for an early-career fundraiser to build their experience within a dynamic theatre charity. You will play a key role in shaping the supporter journey, managing data and communications, and contributing to a growing pipeline of individual giving. We are looking for someone with outstanding attention to detail, strong organisational skills, and a genuine commitment to delivering excellent supporter experiences. You will work closely with colleagues across multiple departments to ensure our fundraising activity is supported by robust systems, clear communication, and thoughtful engagement. You will directly support members of the Development team with wider systems and processes.

This Fundraising Officer role is responsible for delivering excellent supporter care, managing donor and fundraising income, maintaining CRM records and supporting fundraising campaigns that help improve the lives of older people. The successful candidate will join a small, supportive team in a predominantly home-based role, with only two days per month required in the Woking office. Client Details A well-established national charity with over 120 years of experience supporting older people to live fulfilled lives. The organisation provides vital financial assistance, care services and community support, offering employees the opportunity to make a meaningful impact within a values-driven and supportive environment. Description Process the charity's fundraised income in line with procedures and timescales - including donations received in response to appeals, Direct Debits, online donations and donations received through our homes and services. Liaise with external fundraising agencies as necessary. Ensure donations are acknowledged appropriately and in a timely fashion, in line with our team KPIs. Write and send thank you letters, cards, emails and make telephone calls, personalising this experience as appropriate. Deliver an excellent supporter experience by responding to incoming enquiries from existing and potential supporters (phone, mail, and email). Welcome new donors to ensure they feel valued and engaged. Ensure records on our supporter database (Access Charity CRM) are accurate and up to date at all times, maintain and record changes and developments as they are received. Use the database to create queries and reports and support the team with imports and global updates. Ensure all information is managed, stored and retained in line with current data protection regulations and our privacy policy. Work with IT to schedule software updates as required. Lead on donor appeals and updates (via post and email, with online elements). Make data selections, write and produce fundraising communications, manage distribution, process income and collate results. Lead on legacy administration by acting as the first point of contact, directing cases to the external legacy consultant or internally where needed. Keep records of received and expected legacies. Lead on legacy fundraising by devising and delivering internal and external legacy promotion. Provide an excellent level of supporter care to individuals and groups wishing to undertake fundraising events for the charity. Record and file Gift Aid declarations and ensure every opportunity is taken to maximise income from Gift Aid. Process and submit Gift Aid claims each quarter. Provide administrative support including handling the team's daily post and contributing to reports. Contribute to an up-to-date manual of procedures and processes. Maintain comprehensive, accurate and easily accessible records of all work. Carry out other tasks as required by the Fundraising Manager and Fundraising Team. Follow our Safeguarding Policy & Procedures. Report any suspected abuse immediately. Keep your work environment safe by adhering to Health & Safety policies, identifying hazards, complying with regulations, and maintaining best practices in risk assessment, equipment maintenance, and emergency preparedness. Respect the confidentiality of residents, clients, service users, your team, and the charity by storing all work related and confidential documents securely. Ensure data security, integrity, and availability for all work-related data. Attend regular supervision meetings with your line manager and participate in the annual appraisal scheme, continuously updating your knowledge and skills. Complete mandatory training and keep it up to date and participate in additional training and development activities relevant to your role. Adhere to recognised Codes of Practice relevant to your role and Friends of the Elderly policies and procedures. Demonstrate our Values in your daily interactions with colleagues, residents, clients, service users and anyone else you interact with. Lead by example, promoting values and aligning service delivery and performance with the charity's strategic objectives. Profile The successful candidate will be highly organised, detail-oriented and confident working with data, with strong CRM and Excel skills and the ability to accurately manage donation processing, supporter records and fundraising administration. They will be an excellent communicator who enjoys building relationships with donors and colleagues, thrives in a small, collaborative team environment and is motivated by delivering a great supporter experience while contributing to fundraising campaigns and appeals. Job Offer Excellent work/life balance, with predominantly home-based working. 25 days annual leave plus bank holidays. 6% employer pension contribution. Opportunity to join a friendly, supportive and long-standing team, led by a manager who has been with the organisation for 13 years. A 9-5 role with flexibility, making it ideal for those seeking a sustainable work-life balance. The chance to lead on key fundraising activities, including individual giving, donor stewardship, the annual Winter Appeal and legacy administration. A role with a strong focus on CRM, data management and supporter engagement, rather than cold fundraising, pitching or challenge event fundraising. Training and development opportunities within a respected charity with over 120 years of history. The opportunity to make a tangible difference to older people while working in a close-knit team where every contribution is valued.

Group Chief Revenue Officer (CRO) Location: Remote - USA or UK (International Travel Required) An exciting opportunity has arisen for a Group Chief Revenue Officer (CRO) to join a global RF technology group operating across advanced antenna, microwave and RF engineering solutions for defence, aerospace, government and commercial communications markets. The organisation designs and manufactures high-performance RF and microwave systems and antenna technologies used in mission-critical applications including communications, electronic warfare, surveillance, intelligence, maritime, aviation and space. Operating through a portfolio of international specialist engineering businesses, the group combines deep technical capability with strong innovation, R&D focus and proprietary IP development. Following continued global expansion and increased emphasis on cross-group collaboration, the business is seeking a highly entrepreneurial, commercially driven and results-focused executive to lead and unify global revenue strategy across the organisation. The CRO will be responsible for driving sustainable revenue growth, commercial excellence and strategic alignment across multiple international operating companies. The role exists to unlock the full commercial potential of the group by leading complex, multi-entity opportunities and ensuring a coordinated, disciplined and scalable approach to global sales execution. The successful candidate will act as the single point of accountability for major commercial opportunities across the group, ensuring effective pricing, governance, customer engagement and conversion into long-term profitable revenue. Working closely with the CEO and COO, the CRO will align commercial ambition with operational capability, ensuring global revenue performance is optimised through structured execution, strong leadership and data-driven decision-making. The role requires significant international travel across the USA, UK, Europe and other global regions, operating across time zones aligned with customers and internal stakeholders. Main Responsibilities of the Group Chief Revenue Officer (CRO): Define and execute the group-wide commercial and revenue strategy to deliver sustained global growth Drive improvements in pipeline velocity, conversion rates, deal size and margin through structured KPI management Embed a "one group" commercial approach, maximising cross-selling and upselling across all operating companies Design and implement a scalable global sales operating model across regional hubs and international markets Build and lead a high-performing global commercial organisation spanning sales, marketing and customer engagement functions Lead and coordinate complex, high-value multi-entity bids and strategic customer opportunities Oversee pricing strategy, commercial governance, deal approval and margin protection across all major opportunities Establish robust forecasting, reporting and CRM-driven performance frameworks for executive and board-level insight Drive alignment across all operating companies to ensure consistent commercial execution and account ownership clarity Identify and develop new market opportunities, strategic accounts and global revenue streams Support integration, acquisition and transformation activities where required to accelerate group growth Act as a key interface between commercial strategy and operational delivery in partnership with the COO Requirements of the Group Chief Revenue Officer (CRO): Proven experience in a senior commercial leadership or executive role within a fast-paced, growing technology or engineering organisation Strong background in RF, microwave, antenna systems, communications, defence, aerospace or highly technical manufacturing environments is highly desirable Demonstrated track record of driving revenue growth, commercial strategy and international sales performance Significant experience leading global or multi-entity commercial teams across multiple regions Strong understanding of go-to-market strategy, pricing, revenue operations and complex deal structures Experience managing large-scale enterprise customers and high-value strategic accounts Ability to operate at C-suite and board level with strong stakeholder influence and executive presence Strong financial and commercial acumen including forecasting, margin management and KPI-driven performance management Experience designing and scaling global sales operating models and leading transformational change Proven ability to manage complex, multi-stakeholder commercial environments within international group structures Strong customer-facing credibility with the ability to lead strategic engagements at senior level Experience working with CRM systems and revenue performance tools Strong communication, negotiation and leadership skills with the ability to operate in fast-moving, high-pressure environments Willingness to travel internationally on a regular basis Extensive leadership experience, including long term leardership of teams across multiple territories Degree qualified in Engineering, Business, Finance or related discipline (MBA advantageous) English language essential; additional languages advantageous Experience within defence/security regulated environments (ISO, CMMC, cyber security frameworks) desirable Working Pattern & Benefits: Remote position based in either the USA or UK Significant international travel across North America, Europe and other strategic regions Executive-level role reporting directly to the CEO and Board Opportunity to shape the commercial strategy of a global RF technology group High levels of autonomy and influence across multiple international businesses Competitive executive salary with annual bonus (up to three months' salary) Long-Term Incentive Plan(share options) Comprehensive healthcare and executive benefits package Strong long-term opportunity to build and lead a world-class global commercial organisation To apply for this Group Chief Revenue Officer (CRO) opportunity, please send your CV to Kishan Chandarana at Redline Group. 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About the Role You will source positive content to create an excellent reputation for HSDC and Alton for both internal and external audiences. Producing a range of written content for internal and external audiences including copy for web, social media, publications, newspapers, newsletters and general marketing purposes. Manage and develop relationships with the media. Responsibilities Source, write and publish content for internal and external audiences and College publications; considering key themes, target audiences and key messages. Develop and implement a press and communications operational plan to highlight key topics / campuses at various points throughout the year and maximize coverage opportunities. Create and circulate a regular Staff Newsletter to highlight all 3 campuses with a mix of content. Track analytics, source feedback and optimize reach and content accordingly. Actively build relationships internally and externally to ensure maximum reach and coverage of good news stories and to open communication opportunities for feature ideas, or stories. Identify both reactive and proactive media opportunities. Actively Manage the production and storage of regular case studies and photographs. Build the Alumni database ensuring adherence to GDPR, PECR legislation. To work as part of the Marketing Team, participating fully in events including open evenings and college experience days which may involve occasional evening and weekend work. Show willingness to work with other members of the team on special projects. Requirements Degree level qualification relevant to Marketing, Communications, Events Management, PR or related Experience in a marketing, communications, events management or PR / press office setting PR communications within education / training Experience of writing stories for publication How to apply We strive in offering an inclusive and accessible recruitment and interview process to all candidates. Should you have any questions at all, or require any support with reasonable adjustments, please contact and a member of our team will respond as soon as possible. For more information on the position itself, please connect with Julia Holt at for any queries. Please note, we appreciate the value of each applicant but kindly ask that you complete an application form as we do not accept CV's. Would you like to work for us? We pride ourselves on being an employer of choice, seeking only the best people to help our students and colleagues realise their dreams and potential. If you're looking for college jobs in Hampshire, see how we support our people with health and wellbeing, learn more about the recruitment process, explore the benefits, and view our vacancies. Apply today! Telephone: Email: Alton Campus: Old Odiham Rd, Alton GU34 2LXHavant Campus: New Road, Havant, Hampshire, PO9 1QLSouth Downs Campus: College Road, Waterlooville, Hampshire, PO7 8AA

I'm currently supporting a well established Law firm in Wokingham who is recruiting for a Marketing Manager to join their expanding firm. The role will involve the development and implementation of the marketing and business development strategy, managing all matters relating to the marketing of the Firm both internally and externally. Strategic Development of the overall marketing strategy and tactical plan for the firm in conjunction with Marketing Partner and the Chief Financial Officer Work with Department Heads to create and follow annual marketing and business development plans Management of marketing budget Strategic project management - when managing projects ensure that a holistic view of the firm's needs and requirements are considered and that all relevant stakeholders are brought along on the journey Analyse market data and research insights which drives growth Analysis and reporting of firm-wide and practice area marketing activity on a monthly basis and reviewing and reporting on ROI from marketing campaign/advertising Firm-wide Liaise with Partners and all key stakeholders across the firm Create and execute targeted marketing campaigns and deliver engagements / events designed to raise the firm's profile and / or raise new enquiries Use of client data to deliver carefully targeted activities to particular client segments Management of the client database, content and scope of client database and continue development of its use as a marketing information system Work closely with fee earners to proactively follow up all contact with clients and introducers, including researching cross selling opportunities for legal services and maintaining / enhancing relationships Ensure directory submissions are completed and delivered on time Advise on pitch strategy, prepare pitch documents, manage rehearsals for new business pitches and perform pitch debriefs Ensure brand values and house style is implemented on all marketing materials Execute projects on time, cost effectively and to a high standard Order branded stationary including header paper, pens and business cards as needed Manage client service providers including call centre receptionists and web chat operators, ensuring staff lists and annual leave information is up to always up-to-date Advise departments on onboarding and quoting procedures to maximise conversion rates and customer experience Contribute to check lists for new starters including adding to the website, creating Review Solicitors profiles for fee earners and ordering business cards Manage email signature designs and individual templates and changes Advertising & Direct Marketing Responsible for the development and management of all advertising for the Firm Manage complete process for marketing events, including design of invite, mailing list editing, collating of replies, confirmations, management of event and follow up Liaise with departments to draft content for regular newsletters etc Process all information relating to mail shots, seminars and other events Manage production and maintenance of various promotional tools that adhere to brand guidelines Lead on sponsorship ensuring alignment with firm values and maximum brand visibility Development of brochures including hard copy and online versions as needed Website and Social Media Management of the firm's website and manage its development over time to ensure it remains effective Action day to day updates to the firm's website across WordPress to ensure the site is kept current and relevant Management of digital agency and development of and implementation of SEO/PPC plans Work with the Departments to create insightful regular content for the website/social media platforms Manage the firm's social media presence across LinkedIn, Twitter, Facebook, Instagram Train and encourage the wider firm on social media best practice PR Maintain and enhance relationships with local and national media to raise the firm's wider profile and ensure a running PR presence in the marketplace Management of digital agency and development of implementation of Digital PR plan Liaise with fee earners on reactive PR opportunities Develop client relationships and identify potential opportunities for development Maintain and enhance relationships with local charities and local communities as part of our Corporate Social Responsibility programme Ensure awareness of legal news amongst specific targeted groups within client database through newsletters etc. Identify opportunities to comment on legal and sector news Act as the first point of contact for the firm for all media enquiries Maintain the firm's presence on Review Solicitors, Google, Trust Pilot and other review sites. Encourage fee earners to request reviews to maintain high rankings Coordinate professional photography for headshots and reportage Events Organise and attend all client and referrer hospitality events (all areas of organisation included) Organise and arrange fee-earners' attendance at networking events Attend hosted events, ensuring smooth operation and acting as an ambassador and representative of the firm, bringing a strong understanding of the event purpose and objective Requirements and Skills Bachelor's degree in Marketing, Business or related field is desirable 5 years relevant experience Understanding of marketing & BD processes within professional services Experience of managing conflicting priorities and expectations in partner-led environments Excellent written and oral communication skills Able to work independently and within project groups Proficient in MS Office and e-marketing experience desired Experience in managing and hosting events (in-person and virtual) Ability to think creatively and generate new, varied and interesting content Ability to identify the audience and tailor communications to attract the target market Flexible approach to varied workloads Please apply today, offering excellent benefit and competitive salary.

Context and Background The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse. We've been here for children for over 100 years. From our campaigns to our services - we strive to make a difference in everything we do. Between 2016 and 2021, we've helped make 6.6 million children safer from abuse. The Senior Product Officer will work in the Engagement and Fundraising Directorate, responsible for all fundraising from individuals at the NSPCC. The Legacies and Products team sits within this d irectorate and is responsible fo r management and innovation across the products portfolio. Reporting to the Fundraising Products Manager - this role will be responsible for overseeing the development, fulfilment, and delivery of the NSPCC's new and existing fundraising products, helping us achieve the highest levels of engagement from both new supporters. The successful candidate will lead on the delivery of our Regular Giving programme, Online Shop, Weekly Lottery and Raffle, Payroll Giving scheme, Sponsor A Call, development of new fundraising products but may work on other projects and products as required. As Senior Product Officer, not only will the work you do make a real difference to people's lives, but opportunity is provided to develop your fundraising experience with a sector leading team. Join us at this exciting time and you'll become part of an expanding team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. A nd you'll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working. Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children. Job purpose - To support the Fundraising Manager or lead on, the development, delivery and innovation of new and existing fundraising products and propositions - To work closely with a range of internal stakeholders and external suppliers to ensure all products are developed and fulfilled to the highest standard - To support and lead meetings attended by a variety of internal and external stakeholders - To draft informative papers, business cases and strategy documents which support and articulate product objectives - To create, populate and manage ongoing numerical reports articulating the performance of products, projects and campaigns - To support the Engagement Delivery team , in the development of campaigns which promote our products to new and existing supporters Key relationships - Internal 1. Reports to and supports the Fundraising Manager (Products), deputising where necessary 2. Works closely with the other Senior Product Officers across the Legacies and Products team 3. A member of staff in the Public Engagement department 4. Works with the other stakeholders to gain insights which inform and support fundraising activity 5. Works with staff in other NSPCC functions, such as Services for Children and Young People, Supporter Care, Communications and Public Policy, as necessary to further fundraising relationships Key relationships - External 1. Works with the NSPCC's current and potential supporters, volunteers and/or suppliers, stewarding relationships that support fundraising activity 2. Works with the suppliers and vendors (printers, creative agencies, web developers, External Lottery Managers, postage providers) who develop and fulfil our products and campaigns Main duties and responsibilities 1. Work with the Fundraising Manager and Associate Head of Legacies and Products, to develop and deliver new and existing fundraising products 2. To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team , and the wider organisation 3. To be responsible for development and delivery of product development roadmaps and project level management information for products new and existing products 4. To create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success 5. To support in the management of the Products team's budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers 6. To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation 7. To lead on, collate and present research which provides insight into the work commercial entities and other charities and consequently informs the way we develop new and existing products 8. To work cross functionally and cross departmentally, to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC 9. To undertake specific fundraising projects and activities as necessary or as required to support the department's fundraising objectives in line with the IS department'sdepartment's annual business plan and budget 10. To keep up to date on best practice and developments within the charity and products sectors, paying particular attention to changes to fundraising and gambling commission regulations, GDPR and codes of practice. Responsibilities for all Staff within the Engagement and Fundraising directorate 1. To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up to date and accurate. 2. To actively participate in regular department and team meetings contributing to strategy, discussions, and decisions which in the long term will be beneficial to the NSPCC's development of fundraising activities. 3. To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Health & Safety policy and procedures. 4. To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC new 5. A commitment to safeguard and promote the welfare of children and young people Person specification Skills and Abilities 1. Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences. 2. Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes. 3. Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format . 4. Have excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.5. Proven ability to build, manage and develop strong relationships with stakeholders within the organisation and externally - where necessary, successfully negotiating to achieve desired outcomes. 6. Be able to work both individually, with the Fundraising Manager and as part of the team - working in both leading and supporting roles as necessary . 7. Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation. 8. Experience of success in a customer led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service. Where necessary, corresponding with customers directly . 9. Experience in using Windows -based software packages including word processing, spreadsheets, e-mail and the internet, to deliver tasks and projects. Personal characteristics 1. A personal commitment to the fight for every childhood . 2. A commitment to high standards of service delivery and customer care . 3. A commitment to apply NSPCC's values and behaviours to all aspects of work. 4. Willingness to work flexibly in approach to work and/or work time requirements. Safer Recruitment As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults. . click apply for full job details

Individual Giving Officer Working Hours: Full time, 37.5 hours per week, Monday to Friday with some evenings and weekend work Term: Six-month FTC, with possibility of extension Location: Loughborough Junction, London. Hybrid working, three days required in the office or at one of our hospital sites. Salary: £29-31K dependent on experience How to apply: Please use our online application form to apply, upload your CV and a one-page cover letter outlining how your experience meets the requirements for this role. Interviews: Applicants will be shortlisted for interview on 27th July. First round interviews will be held online on 30th July. Final candidates will be invited to an in-person interview w/c 3rd August. King's College Hospital Charity King's College Hospital Charity aims to improve the experience of patients, family and friends at King's. We work closely with the teams who care for patients and aim to make a difference by funding projects that enhance every aspect of health care. We support initiatives that improve health, work that helps to prevent people from becoming ill, and projects designed to improve diagnosis, treatment and care. It's important to us to support the day-to-day work of the hospitals and deliver practical benefits by raising money for cutting edge equipment and facilities, innovative research, pioneering treatment and staff development and support. Our Values We are proud of our Charity values: they are our fundamental ethics and principles that underpin everything we do at King's College Hospital Charity. These values are not simply words on paper. We all aim to live them and make them real every day. By bringing them to life, making our decisions and behaving with them in mind, we create a dynamic and supportive culture that reflects the Charity that we are. We are caring and supportive; we are ambitious; we are innovative and creative; we are collaborative; we have integrity. The Role Our Individual Giving programme is central to our fundraising strategy to increase our unrestricted, sustainable income. This is a key role in supporting the Individual Giving Manager to recruit and steward donors across a range of channels including face-to-face, telemarketing, direct mail and digital. You will have the opportunity to work across multiple programmes including regular giving, lottery, cash appeals, in-memory and legacy, as well as to play a key role in our matched funding Christmas campaign. This role will help to meet or exceed our annual targets which will help us provide the best care for patients, staff and loved ones at our hospitals. Key Tasks Help to co-ordinate our match funded Christmas Campaign Using evidence-based insights, support with the planning and implementation of several integrated direct marketing campaigns across a range of channels including direct mail, email, social, display advertising and newsletters including managing suppliers on concept creation, oversight of copy and creative and delivery schedules. Work with the IG Manager on performance analysis and learnings to enable enhancements and improvements Support the IG Manager in the set up and operational management of our face-to-face fundraising campaigns for regular donor and lottery player recruitment. Including invoice processing, complaint handling, site management and training for third party fundraising teams Work with the other IG Officer to optimise and improve our regular giving and lottery stewardship journeys. This will include researching and proofing content, engaging with supporters and looking for opportunities to cross-sell Being proactive in writing up process documents and maintaining documents for Individual Giving Team Day-to-day point of contact with external agencies including face-to-face agencies, creative agencies, printers and fulfilment houses To support the Head of Supporter Engagement with the development of a legacy marketing programme Support with the stewardship of our in-memory donors, including donors who set up tribute pages on MuchLoved Work with hospital staff and stakeholders to gather content, encourage fundraising and manage our contactless stations Work with our Supporter Services Team to monitor and action all feedback, speaking with supporters over the phone and via email, and properly recording supporter interactions on our database Work with the Fundraising Operations team to open fundraising post and log cash, card and cheque donations Send out stewardship materials to supporters from the office Support the C&E Manager with fundraising event and donor stewardship as required Work with the Communications Team to develop internal messaging for the Charity and King's College Hospital NHS Foundation Trust Work with the Finance Team to process invoices and ensure activities are properly coded Charity systems & compliance responsibilities As an employee of Kings College Hospital Charity, you have an obligation to observe the policies and standards of the Charity together with all relevant statutory and professional obligations, the significant ones of which are: Maintain up-to-date knowledge on sector and market trends, the legal environment and compliance with regulatory requirements You have a general duty of care for the health safety and well-being of yourself, work colleagues' visitors and patients within the hospital site in addition to any specific risk management responsibilities associated with this post You must maintain strict confidentiality of personal information relating to patients, donors, Trustees and staff and maintain the confidentiality and security of all charity data and records You are responsible for complying with the Charity's policies and procedures You are responsible, with management support, for your personal development and should actively contribute to the development of colleagues and staff Other It is the nature of the work in a small charity team that tasks and responsibilities are diverse and varied. All staff are expected to work in a flexible way and on occasion to undertake tasks that may not be specifically covered in their job description or are outside of office hours. This job description is intended as a guide and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time, and this description will be subject to review in consultation with the post-holder. Skills & Experience Excellent organisational skills and attention to detail (Essential) Excellent written communication skills (Essential) Competent in Microsoft Office suite, particularly Word and Excel (Essential) Ability to prioritise work and be proactive when working on multiple campaigns (Essential) Excellent relationship building and interpersonal skills (Essential) Experience in one or more of the areas of fundraising listed (Desirable) Prior experience of stewarding donors and handling enquiries/complaints (Desirable) Experience of working with third-party agencies to deliver fundraising activities (Desirable) Previous experience using a Customer Relationship Management (CRM) Database (Desirable)

Morgan Law are delighted to be supporting the Royal Parks (TRP) with the recruitment of their Senior Information Governance Manager. BACKGROUND The Senior Information Governance Manager will lead the development, implementation and continuous improvement of Information Governance across The Royal Parks. You will ensure that TRP manages its information responsibly, lawfully, securely and proportionately across both digital and paper records. The role will be part of One IT, providing specialist guidance on how information is created, stored, accessed, retained, disposed of, monitored and assured. The role will support TRP in moving from reactive information handling to a more structured, accountable and mature model of information ownership. MAIN DUTIES Lead on effective information governance practices directly reporting to the Head of IT. You will ensure there is clear oversight and accountability across data protection, records management and freedom of information, data breach management, data governance and information security. Act as the Data Protection Officer (DPO) for TRP, utilising, where necessary, knowledge from the Data Protection Compliance Manager who works part time. Work as part of One IT to define and embed clear guidance on the storage, classification, retention and monitoring of digital information. Line manage the Records Manager and ensure that records management activity is aligned with TRP's wider Information Governance priorities. Develop and maintain a clear model for data and information ownership across TRP. Oversee and support with the development and delivery of information governance training programmes and guidance to all our employees, collaborating with your team to do this. Lead and oversee TRP's approach to Freedom of Information requests, Environmental Information Regulations requests and Data Subject Access Requests. REQUIRED EXPERIENCE Strong working knowledge of UK GDPR, Data Protection Act 2018, Freedom of Information Act, Environmental Information Regulations and related Information Governance obligations. Experience of managing or supporting FOI, EIR and DSAR processes. Experience of developing and implementing records management arrangements across paper and digital records. Good understanding of retention schedules, information lifecycle management, data ownership and information asset management. Experience of supporting DPIAs, privacy notices, data sharing arrangements, supplier due diligence and data processing agreements. Ability to provide pragmatic, risk based advice to senior managers and operational teams.

Fundraising Officer - Individual Giving & Community Join us and make a splash by joining our ambitious and high-performing team, as we passionately raise funds to end youth homelessness. Location: National - Hybrid work arrangement with 2 days minimum onsite (Offices in London, Manchester & North East); Salary: £29,344 - £32,844 per annum Closing Date: 26 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Want to use your fundraising skills to help prevent youth homelessness and create brighter futures Join the charity and play a vital role in growing income, deepening supporter relationships and inspiring communities to back life-changing work. This is an exciting opportunity for a motivated fundraiser who loves great storytelling, values brilliant supporter experiences and wants their work to have a clear, visible impact every single day. In this role, you'll primarily shape and deliver engaging Individual Giving campaigns across print and digital channels, using insight and creativity to strengthen retention, increase engagement and grow income. You'll also support community fundraising and stewardship activity, including writing segmented email copy that helps supporters feel valued, informed and inspired to stay connected. Working across these areas, you'll help build repeated donor interactions and ensure excellent stewardship drives both income and loyalty. This role offers a Hybrid work arrangement with 2 days minimum onsite (Offices in London, Manchester & North East); hence, applicants in different UK locations are encouraged to apply. Why join the team In this role, you won't just take on a job, you'll become part of a values-led charity working to end homelessness and change lives. Their work is inspired by the Vincentian tradition: practical, compassionate action that puts dignity, respect and real human connection at the heart of everything they do. They celebrate the potential in people, whether that's the young people supported, the communities they work with or the colleagues who help drive the mission forward. They're also proactive about learning and development, creating an environment where curiosity, growth and continuous improvement are genuinely encouraged. A chance to make a tangible difference for young people at risk of homelessness A collaborative team environment where learning, curiosity and continuous improvement are encouraged, with a proactive commitment to learning and development The opportunity to build experience across Individual Giving campaign delivery, community fundraising and supporter engagement Hybrid working with a minimum of two days onsite at a UK office A culture shaped by Vincentian values, where compassion, dignity, accountability and action are lived every day, and where the potential in people is celebrated About you You'll bring experience of how to manage and deliver fundraising marketing campaigns that strengthen supporter engagement, retention and income. You'll be highly organised, comfortable managing your own time and projects across competing priorities, and motivated by improving performance through thoughtful planning, strong execution and close attention to detail. You'll know how to create compelling supporter journeys, including segmented email communications, and you'll understand how excellent stewardship builds repeat donor interactions, deeper commitment and long-term loyalty. Above all, you'll be proactive, collaborative and excited by the opportunity to contribute to a charity that is values-led, ambitious and committed to helping people realise their potential, including your own. What success looks like In this role, success will mean delivering strong Individual Giving activity that increases supporter engagement, strengthens retention and helps grow sustainable income. You'll build thoughtful supporter journeys, create communications that feel relevant and timely, and ensure stewardship encourages donors to give again and stay connected. You'll also manage projects effectively, spot opportunities to improve performance and contribute to a positive, ambitious team culture focused on learning and impact. Essential skills and experience Solid experience delivering Individual Giving fundraising activity, with a strong understanding of how supporters engage across email, print and digital channels Experience creating compelling supporter communications, including segmented email copy Excellent organisational skills, with the ability to manage time and projects effectively across multiple priorities Strong analytical skills, with the ability to interpret data and turn insight into action Experience working with a CRM system such as Raiser's Edge/NXT or similar Experience using bulk email software Strong communication and relationship-building skills Proven ability to work towards targets in a results-driven environment Desirable skills and experience Experience of community fundraising or supporter stewardship activity Experience of briefing and managing external suppliers Experience of Social media engagement If you're motivated by purpose, energised by great supporter engagement and ready to help grow income that changes young lives, we'd love to hear from you. Join the team and be part of a charity where values are lived, ambition is welcomed and your work can make a lasting difference. What You'll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About the Organisation In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed "cardboard cities" due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People. JBRP1_UKTJ

Volunteer co-ordinator Responsible to: Head of Operations; Chief Officer Salary: £13.22 per hour Days/times: 16hrs days/times flexible to ensure all volunteers are supported Work base: Town Centre As this position will include a base in our women only spaces (including Refuge), we are only accepting applications from women. (Schedule 9, Part 1 of the Equality Act 2010 applies) Purpose of post The purpose of this role is to support the volunteer programmes within our domestic abuse support services only Refuge, DA Hub and Womens Centre (not retail) Main duties To manage, supervise and support a team of approximately 20 volunteers, who assist and help our support teams and projects To promote and encourage volunteer engagement To recruit and train volunteers in a variety of settings and buildings To co-ordinate our reception areas and ensure all visitors and clients feel welcomed and supported (for some clients, this is their first time getting help or support) To manage relationships between volunteers, staff and clients To plan and lead volunteer meetings To manage rotas including holidays, sickness, absence, etc To plan, organise and deliver volunteer training when required (with other staff members) To monitor and evaluate the volunteer programme, assessing the project's progress and goals, recording statistics and outcomes, as requested To work with the CEO to develop any new policies, procedures and risk assessments as necessary To oversee task descriptions, volunteer agreements and personnel files for each volunteer To ensure excellent communications between volunteers and also between volunteers and other staff and projects ensuring all projects and staff recognise and respect the role of volunteers within the organisation To represent and be a voice for the volunteer team To have a high level of awareness of our mission and knowledge of how we use volunteers across the organisation To be involved in any volunteer events and/or activities To maintain volunteer information, files and databases electronically as required To stay up to date with any volunteering guidance and/or legislation as required ensuring we are operating legally and that any new information is reflected in working practices To offer a calm and professional approach to supporting volunteers, undertaking support for any situations of conflict To encourage volunteer involvement and feedback in developing services To assist with providing cover for volunteers in an emergency To establish safety and carry out any risk assessments and health & safety checks when necessary To support the volunteer in exploring opportunities, identifying and encouraging aspirations and developing these into meaningful future plans and goals, when appropriate To work within a framework of safeguarding under Womens Aid NEL and local authority guidance When requested, to prepare and undertake project reports and feedback on success General responsibilities To work as a team member under the guidance and management of the Head of Operations. To participate in fundraising activities on behalf of Womens Aid To work alone and on one's own initiative with due regard to our lone working procedures To participate in staff training, ensuring mandatory training is up-to-date and refreshed regularly To discuss any training personally identified in supervisions To attend team meetings, external meetings and Trustee meetings as requested To draw to the attention of the Support Manager any issues which may impact on clients or Women's Aid To be familiar with all policies of Womens Aid; to ensure policies are signed off as instructed; to ensure policies are implemented and adhered to at all times To work at all times in accordance with the confidentiality policy of Women's Aid. To comply with data protection legislation, ensuring information sharing procedures are adhered to at all times To ensure the highest standard of anti-discriminatory and equal opportunities practices are adhered to and to work in a non-judgemental way, within the guidelines of equal opportunities and anti-discriminatory practice To work in a safe and responsible way, ensuring that health & safety practices are followed and that you do not endanger yourself, your colleagues or service users To work in accordance with staff values and ethos as described in our staff agreement To constantly raise awareness of domestic abuse locally To assist with providing cover for absent colleagues during periods of sickness, holidays, etc., as requested by the Head of Services or CEO To carry out any other duties commensurate with the level of this post Person specification Experience of Managing or supporting staff or volunteers Recruiting and training staff or volunteers Organising, planning and evaluating projects Knowledge of The impact of domestic abuse on everyone Safeguarding practices Skills Excellent communication and organisational skills Computer skills (file management is undertaken electronically) Ability to cope with crisis management, conflict and deadlines Ability to support and encourage progression General To foster a tolerant, supportive and empathic approach to volunteers, with an ability to build rapport quickly To ensure a positive image of the organisation through personal behaviour and appearance Demonstrate a high level of motivation Desirable criteria Qualifications Any recognised professional qualifications Experience of Working to performance indicators and standards Report writing and presentations Knowledge of Education/training and employment opportunities Values and Culture We are a values-led organisation committed to creating a safe, inclusive, and empowering environment for both our staff and the people we support. 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