Account Handler

A highly respected global insurance broking group is expanding its Property division and is looking for an Account Handler to support the servicing of large, complex property portfolios in West Sussex!

You will become part of a close-knit, high-performing team who is working with some of the UK's most recognised clients, with access to market-leading expertise, structured development pathways and a supportive culture through and through. This role is ideal for someone with any insurance product knowledge who is keen to specialise and build a long-term career in property and real estate risks.

The role

This is a hybrid role working 3 days in the office and 2 days from home. You will play a key role in the day-to-day servicing of client accounts, ensuring accuracy, compliance, and exceptional client delivery.

• Supporting the management of large property portfolios.
• Assisting with renewals, MTAs and new business.
• Handling technical queries across a range of property-related risks.
• Liaising with clients and insurers to confirm cover and resolve outstanding items.
• Supporting credit control and account queries.
• Working within a regulated, SLA-driven environment.

About you

We are open to people from across the insurance market- you don't need to essentially come from a property background, just the passion to move into it.

You'll ideally have:

• Commercial insurance knowledge in any capacity (is a bonus, not essential) We will consider candidates with personal lines home insurance or from an MGA background looking to transition into Commercial Property.
• Experience in an account handling / servicing role.
• Strong customer service and relationship-building skills.
• A process-driven, highly organised approach with excellent attention to detail.
• The ability to work to deadlines in a regulated environment.
• Acturis experience (highly desirable).

Why you will love this role

• Excellent salary rising with experience.
• Pension contribution scheme.
• Hybrid flexibility after initial induction.
• 25 days annual leave with options to buy/sell additional holiday.
• Loads of flexi-benefits to choose from (including gym membership, season ticket allowance, etc)
• Handling some of the largest and most complex risks in the market, a people-first culture with genuine career progression.

This is a business where expertise, collaboration and innovation go hand in hand. You'll be part of a team that values your ideas, supports your growth and gives you the space to build a career you're proud of.

At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we're looking for in this or other roles.