Neighbourhood Housing Officer
Neighbourhood Housing Officer - £27 per hour (Umbrella) - Full-Time ContractWe are currently recruiting for a Neighbourhood Housing Officer on a full-time contract paying £27 per hour (Umbrella).This Neighbourhood Housing Officer role offers an immediate start and the opportunity to manage your own housing patch within a busy local authority setting.If you are an experienced Neighbourhood Housing Officer with strong housing management and ASB experience, we would like to hear from you.Job Summary As a Neighbourhood Housing Officer, you will deliver a proactive and resident-focused housing management service across estates and neighbourhoods. The Neighbourhood Housing Officer will act as the key point of contact for residents, managing tenancy sustainment, anti-social behaviour cases, estate inspections and early intervention support.This Neighbourhood Housing Officer role requires confidence in tenancy enforcement, safeguarding awareness and the ability to manage a varied caseload independently.
Key Responsibilities - Managing a defined housing patch as a Neighbourhood Housing Officer
- Investigating and resolving ASB and nuisance cases
- Supporting vulnerable tenants and making appropriate referrals
- Taking proportionate tenancy enforcement action where required
- Conducting estate and block inspections
- Working closely with internal teams and external partners
- Maintaining accurate case records and performance data
Requirements - Previous experience working as a Neighbourhood Housing Officer
- Strong knowledge of housing legislation and tenancy management
- Experience managing ASB cases
- Ability to work independently and manage a busy caseload
- Excellent communication and resident engagement skills
Rate: £27 per hour (Umbrella)
Contract: 3-6 months
Start Date: ASAP