Support Officer / Supported Housing Assistant

Support Officer / Supported Housing Assistant

This is a rewarding opportunity for a Support Officer / Supported Housing Assistant to deliver person-centred housing support, helping customers maintain independence, wellbeing and secure tenancies within supported accommodation services.

If you've also worked in the following roles, we'd also like to hear from you: Residential Support Worker, Tenancy Support Officer, Care Support Worker, Housing Support Worker, Support Practitioner

SALARY: £25,148 - £26,869 per annum + Generous Benefits (see below)

LOCATION: Newbury, Berkshire (RG14) - Fully Office Based

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 35 Hours per Week, Monday to Friday 9am - 5pm

PLEASE NOTE: A Full Driving Licence and your own vehicle is essential for this role

JOB OVERVIEW

We have a fantastic new job opportunity for a Support Officer / Supported Housing Assistant to join a supported accommodation service focused on empowering customers to live independently and safely.

As a Support Officer / Supported Housing Assistant you will provide tailored, person-centred support to individuals with a range of needs, working closely with partner agencies, health professionals and internal teams to achieve positive outcomes.

The Support Officer / Supported Housing Assistant role involves assessing needs, developing Independent Living Plans, managing risk, and supporting customers to understand their rights, responsibilities and housing options.

This position would suit someone who is compassionate, organised and confident working with vulnerable people in a dynamic support environment.

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Ready to make your next career move? Apply Now for our Recruitment Team to review.

DUTIES

Your duties as the Support Officer / Supported Housing Assistant include:

• Assessing Referrals: Engaging prospective customers using a person-centred approach
• Multi-Agency Working: Liaising with health professionals, partner agencies and colleagues
• Tenancy Support: Ensuring customers understand support available, financial obligations, rights and responsibilities
• Support Planning: Creating, reviewing and delivering Independent Living Plans and Risk Assessments
• Person-Centred Delivery: Providing flexible, tailored support to achieve agreed outcomes
• Partnership Working: Building strong relationships with external stakeholders and internal services
• Safeguarding: Reporting and managing safeguarding concerns in line with procedures
• Record Keeping: Completing accurate documentation and maintaining up-to-date records
• Data Collection: Contributing to statutory returns and service reporting
• Complaints Handling: Managing complaints and representations in line with policy

CANDIDATE REQUIREMENTS

ESSENTIAL

• Previous experience supporting individuals to achieve and maintain independence
• Experience working with diverse client groups, including mental health and substance misuse
• GCSEs (or equivalent) in Maths and English
• Strong communication and relationship-building skills
• Good organisational and time management abilities
• Confidence using IT systems and management information systems
• Ability to manage challenging behaviour in a professional manner
• Full UK driving licence and access to own transport

DESIRABLE

• Housing or support-related qualification
• Experience of partnership working with statutory and voluntary agencies

This role requires an enhanced DBS

BENEFITS

• 25 days' holiday (Plus Bank Holidays)
• Up to 8% contributory pension
• Investment in your learning and development
• Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family

The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they'd still encourage you to apply should you not feel you meet the criteria 100%.

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By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14377

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