Operations Change Support Agent

Location: Broughton (fully onsite)
Contract: Until end of 2026 (with strong likelihood of extension)
Hours: 35 per week (4.5-day working pattern between 7am-7pm)
Pay: £19.54 per hour PAYE / £26.14 per hour Umbrella

An excellent opportunity has arisen for an Operations Change Support Agent to join a major aerospace manufacturing operation, supporting continuous improvement across an established production environment. This role sits within a dedicated Lean / Operational Excellence team and plays a key part in embedding the Airbus Operating System (AOS) across site operations.

You'll work closely with production management teams to coach, influence and drive improvements using Lean principles such as problem-solving, Kaizen, right-first-time thinking and structured performance routines.

This role is ideal for someone local to the Broughton area with a process-driven mindset and strong experience in continuous improvement, operations support or process optimisation.

• Implement and improve operational boards and routines.
• Deliver coaching and awareness sessions to frontline teams.
• Participate in management Gemba walks, providing structured feedback.
• Measure, track and report maturity levels (KPIs, activities, self-assessments).
• Co-facilitate AOS workshops and contribute to industrial assessments.
• Support development of AOS / MES roadmaps and Tactical Implementation Plans.
• Share best practice with other AOS Agents across the organisation.

• Strong understanding of AOS standards, Operational Excellence and Lean principles.
• Knowledge of Lean / Six Sigma tools and methodologies.
• Ability to tutor AOS bricks and MES usage to operators, technicians and FLM.
• Awareness of change-management fundamentals and ability to adapt coaching style.
• Confident assessing adherence to standards and recommending improvements.
• Previous experience in process-driven, manufacturing or continuous-improvement environments is highly beneficial.

• Long-term contract through 2026
• Opportunity to drive genuine operational change
• Onsite role within a major manufacturing facility

If you are interested in this role please apply with an up to date copy of your CV for consideration. For more information please call Ellie at Carbon60 on .

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

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