Contracts Manager - PFI

The purpose of this role is to ensure that delegated Projects (contracts) site services provided by the PFI Project Company (Project Co) meet the needs of tenants, patients, and visitors across their assigned PFI site portfolio in accordance with the Project Agreement, policies and procedures, legislation, and statutory requirements. This will include:

• Design of performance monitoring systems.
• Obtaining tenders from Project Co for Variations.
• Liaison with consultants, statutory bodies, Ten

Responsible for the management of activities within their assigned portfolio of properties including tenant liaison, chair meetings, briefings, or providing training sessions for colleagues and contractors. Planning and organising complex activities requiring formulation, adjustments. Management of site specific action plans, ensuring timely updates are provided to appropriate stakeholders. Making judgements across wide range of Project Agreement issues, considering legislation, Health & Safety, and conflicting demands. Management of the process for site based queries and issues ensuring that all are logged via the Project Co. helpdesk in accordance with Schedule 14. Responsible for ensuring that Variations and Small Works are being processed and delivered within agreed Service Level Agreements (SLAs) as per the Project Agreement Contributing to review and development of Project Agreement specific policies. To lead on and co ordinate a program of inspections and checks with service teams and contractors to include building audits, surveys and compliance activities to ensure that services are being delivered in line with the Project Agreement. Ensure that any performance issues to be actioned are identified and resolved and that risks are mitigated through the Project Co Helpdesk

NHS Property Services Ltd is one of the largest property owners in the UK, with a £3 billion asset portfolio, some 4,000 properties, 3,000 employees and an annual income of over £700 million. Established in April 2013, the company is a limited company but also part of the wider NHS family. Having inherited responsibility for the facilities and property management functions previously managed by NHS primary care trusts and strategic health authorities, we own and run properties that range from listed buildings and former workhouses through to award winning, state of the art integrated health campuses. Our aim is to deliver a fit for purpose estate in partnership with NHS organisations, generating cost efficiencies that will benefit our tenants, patients and the wider health economy.

We have a fantastic opportunity for a Contracts Manager (PFI) to join our team based in the South West. The salary on offer starts from £40,000 with a £3,000 car allowance and a 10% performance based bonus. This is a remote role requiring site attendance in Cornwall, Devon, Somerset and Wiltshire. The ideal candidate will be based on the M5 corridor between Exeter and Weston super Mare. The Contracts Manager is responsible for managing day to day relationships with the tenants of NHSPS. The Contracts Manager will ensure that all requests for Service and Building Variations, Small Works requests across their assigned portfolio are received and processed in line with the Project Agreement and will respond and address day to day customer queries and issues. You will be the first point of contact for key stakeholder and as such must be able to demonstrate great customer skills and be able to support with all queries and issues. This is an excellent opportunity for a candidate with a property background looking to expand their understanding of contract management. What you will bring to the role:

• A background in Facilities or Property management
• Adaptability and problem solving skills
• Must have a full driving licence and access to a vehicle
• PFI expereince is desired but not essential

We understand how important life is outside of work so, as a competitive salary we will also offer:

• 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.
• A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
• Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
• Company wide Colleague Referral Scheme
• SMART Pension contribution into which the company will contribute up to 6%
• A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
• We have a great Colleague Assistance Programme and offer support for all areas of life.

An organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it's important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.

• IOSH Managing Safely or relevant qualification in Facilities Management, Property Management, or equivalent proven experience.

• Broad FM and/or property experience
• Experienced in Health and Safety management and associated safe systems of work.
• Ability to work as part of a team but also capable of working independently within appropriate Delivery guidelines.
• Demonstrable experience in dealing with Customers, Partners, and the public.
• Dealing with sensitive and confidential information.
• Experienced inworking with budgets
• Experienced in of supplier management.
• Experienced in dealing with complex FM related issues and challenging situations.
• Management and co ordination of onsite contractor and suppliers (Pre, during & post working activities)

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.