Job Description
Location: London
Career Level: Manager
Accenture Song accelerates growth for the world's leading organisations by combining creativity, strategy, technology, and data to reinvent customer experiences. We work across marketing, sales, commerce and service to help clients unlock new value and stay relevant in a rapidly changing, AI enabled world.
Learn more:
We are growing our Commerce Advisory team within Accenture Song's Sales & Commerce practice, helping organisations redefine how they sell, serve, and grow across physical, digital, and AI enabled channels.
As commerce becomes more complex-spanning D2C, B2B, marketplaces, ecosystems, and agentic experiences-our clients rely on us to set the strategic direction, define future state operating models, and deliver transformation roadmaps that drive measurable commercial impact.
This role is consulting first. We are looking for candidates with strong strategy, advisory, and problem solving backgrounds, rather than purely technical, business analysis, or platform delivery profiles.
You will work closely with senior client stakeholders across Consumer Goods, Retail, and Communications, Media & Technology, shaping how brands engage customers and scale commerce in an increasingly data and AI driven landscape.
What You Will DoAs a Commerce Advisory Manager, you will:
- Lead client engagements defining next generation commerce strategies across D2C, B2B, marketplaces, and emerging digital business models.
- Advise senior leaders on how to drive commercial growth, differentiation, and efficiency through innovative commerce operating models and capabilities.
- Assess current state commerce maturity and design target state visions, capability frameworks, and transformation roadmaps.
- Work across multi disciplinary teams-including strategy, design, data, marketing, and engineering-to deliver integrated, commercially grounded recommendations.
- Translate emerging trends such as agentic AI, composable commerce, omnichannel orchestration, and digital shelf acceleration into clear, actionable strategies.
- Contribute to practice growth through thought leadership, business development, and capability building, supporting bids and proposals from opportunity shaping through to delivery.
- Work with senior leaders at some of the world's most recognised brands.
- Shape the future of commerce as part of a team known for cutting edge strategy and transformation work.
- Be part of Accenture Song's continued growth in the UK and globally.
- Access unparalleled opportunities to learn, innovate, and accelerate your consulting career within a collaborative, high impact environment.
- Background in management consulting, digital strategy, or commercial transformation.
- Proven experience structuring and leading advisory workstreams.
- Confidence engaging senior client stakeholders with clarity, credibility, and impact.
- Strong understanding of commerce operating models, customer journeys, omnichannel strategy, and business architecture.
- Ability to translate commercial challenges into structured insights and recommendations.
- Awareness of commerce platforms and ecosystems (e.g. Salesforce Commerce Cloud, SAP, Adobe, composable architectures) as strategic enablers, not as hands on delivery tools.
- Ability to collaborate effectively with technical teams without being a technologist.
- Experience leading cross functional teams and guiding clients through ambiguity and change.
- Strong communication skills, with the ability to distil complexity into compelling narratives.
- Comfortable working in global, multi disciplinary environments.
- Genuine interest in trends such as agentic AI, ecosystem orchestration, digital marketplaces, social commerce, and data driven personalisation.
