Strategic Customer Success Manager - Europe (SaaS AI)

  • Synthesia
  • Feb 28, 2026
Full time Call Centre / CustomerService

Job Description

An innovative AI video platform company is seeking a Customer Success Manager to help build relationships with clients and drive future growth. This role requires customer-facing experience in B2B SaaS and native-level proficiency in German. The position will focus on educating clients about video content creation, coordinating client check-ins, and managing a Book of Business. The company offers a competitive salary, stock options, and generous parental leave along with an innovative work environment.