Operations Coordinator

Our client is a long-established, privately owned organisation based in Aldershot. They are seeking a highly organised and detail-focused Operations Coordinator to support the day-to-day running of a busy operations department.

This is a varied, office based role working closely with senior leadership and the wider team, ensuring the smooth coordination of office activities, customer communications, and operational administration. The position would suit a proactive individual who thrives in a fast-paced environment, enjoys variety, and takes pride in accuracy, organisation, and delivering excellent service.

This is an excellent opportunity to join a small but dynamic team working in a fast-paced environment, with ongoing training and development provided and progression opportunities for the right candidate.

Job Title: Operations Coordinator

Job Type: Permanent

Location: Aldershot, Hampshire

Salary: £35,000

Reference no: 16007

Operations Coordinator Benefits

• 25 days holiday + Bank Holidays
• Employer pension contribution (matched up to 5%)
• Performance-related bonus potential
• Death in service benefit
• Ongoing training and development with progression opportunities

Operations Coordinator About The Role

Reporting into the Operations Director, you will provide administrative and coordination support to a busy operations team. Main responsibilities:

• Manage key customer accounts, ensuring excellent service and communication
• Handle incoming telephone calls and emails, responding or directing as appropriate
• Maintain accurate electronic and paper-based records, databases, and filing systems
• Perform data entry and maintain internal systems
• Produce delivery and job documentation
• Respond to quote requests and coordinate site visits
• Review operational documentation for accuracy and presentation
• Log completed jobs for invoicing and obtain purchase orders where required
• Check timesheets for payroll processing and record working time information
• Provide hospitality for visitors when necessary

The successful Operations Coordinator will have:

• Excellent organisational skills with the ability to meet deadlines
• Strong communication skills with professional telephone manner
• Strong IT skills, particularly in Microsoft Outlook, Excel, and Word
• High attention to detail and ability to work methodically
• Ability to manage time effectively and prioritise tasks independently
• Experience working in a busy office environment
• Financial or accounting knowledge advantageous but not essential
• A flexible, proactive approach with the ability to adapt to changing priorities
• Ability to remain calm and effective under pressure

Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful.

Refer a friend

If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)