Job Description
- Income Officer
- South East
- 6 months
- 25 - 30 ph
- Start ASAP
- Responsible for managing rent accounts and reducing arrears through early intervention and consistent monitoring.
- Negotiate realistic repayment arrangements and conduct affordability assessments to support sustainable outcomes.
- Initiate and manage legal action where required, including notices, court referrals, and liaison with legal representatives.
- Work with internal teams and external agencies to support vulnerable residents and maximise household income.
- Maintain accurate records, meet performance targets, and ensure compliance with policies and procedures.