Claims Handler

Think Specialist Recruitment are delighted to be working with a fantastic company based within the Borehamwood area. This company have an opportunity for a Claims Handler to join their team. This position will be working within a claims department, ensuring all claims are handled from first negotiation through to settlement. The successful candidate will be someone who has previous experience as a Claims Handler (this is a must have), with good written and spoken communication skills. This is a great opportunity to join a brilliant team environment and company that have a great culture.

Monday - Friday with hybrid working after training
Salary - 30,000 plus good benefits

Some of the duties will include:

• Acting as the first point of contact for policyholders, providing advice and guidance throughout the full cycle of their a claim
• Monitoring the progress of each claim, keeping customers updated throughout
• Obtaining relevant documentation to support and progress claims appropriately
• Negotiating and settling claims within delegated authority limits, referring claims to underwriters where necessary
• Preparing professional, well written responses to enquiries
• Managing department email inboxes, responding to emails within a timely manner
• Handling calls from customers and stakeholders as required, maintaining strong relationships internally and externally
• Ensuring all actions and documentation comply with FCA regulations
• Accurately maintain client records
• Working well as part of the team

The suitable candidate:

• Previous experience within claims handling is a must have
• Strong written and verbal communication
• High level of attention to detail
• Great team player
• Strong organisational skills and time management
• Ability to work to deadlines
• Must live within a commutable distance to Borehamwood

Looking for the next step in your career?

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.