Global Head of Operations - 15 Alfred Pl, London Contract: Full Time, Monday - Friday Location: London HQ (with travel within the UK and US as required) Reports to: Chief Executive Officer Direct reports: UK Operations Manager, US Operations Manager, New Studio Opening Manager About FACEGYM FACEGYM is the world's first facial fitness studio - a unique concept combining massage techniques with advanced skincare, tools, and technology to lift and sculpt the 40+ muscles of the face. We're in the confidence-boosting business, helping our customers look and feel their best. With studios across the UK and US, including New York and Los Angeles, FACEGYM is entering a new phase of international expansion, including franchise operations in the UK and India. As we scale our corporate studio portfolio, we are strengthening the operational foundations that ensure every studio operates to a world-class standard. Job Summary We are looking for a hands-on, highly organised, and commercially aware Head of Operations to lead the day-to-day running of FACEGYM's corporate studio operations across the UK and US. This is a delivery-focused role at the heart of the business, ensuring our studios are open, compliant, well-maintained, and operating efficiently and consistently to FACEGYM standards. Working closely with the CEO and Head of US, this role is responsible for executing operational strategy with pace, accountability, and excellence across the studio network. You will have direct line management responsibility for the UK Operations Manager, US Operations Manager, and New Studio Opening Manager, ensuring clear accountability and consistent execution across both markets. Franchise involvement will focus primarily on supporting new studio openings through the management of the New Studio Opening Manager, rather than ownership of the broader franchise model. While day-to-day revenue performance sits with the studio and commercial teams, this role will work closely alongside them, contributing to commercial planning and performance while owning operational budgets and cost efficiency across both markets. The successful candidate will be detail-oriented, highly organised, and comfortable operating in a fast-paced environment, with a strong focus on delivery, problem-solving, continuous improvement, and operational excellence. Key ResponsibilitiesOperational Execution & Performance Drive the day-to-day operational management of FACEGYM's corporate studios, ensuring consistent execution of operational standards and priorities. Deliver against core operational KPIs, including studio and equipment uptime, maintenance turnaround times, compliance and licensing status, supplier performance, and operational cost efficiency. Maintain clear visibility of operational performance, identifying issues early and ensuring timely resolution to minimise downtime and disruption. Own and manage operational budgets across both markets, controlling costs, monitoring spend, and driving efficiencies in partnership with Finance. Contribute to studio commercial performance and planning by providing operational input into budgeting, forecasting, and cost-to-serve models, supporting profitable and sustainable studio operations. Corporate Studio Operations (UK & US) Ensure all studios operate under valid and up-to-date licences, permits, and regulatory approvals, including treatment, establishment, and business operating requirements. Partner with Product and Supply Chain teams to ensure consistent availability of treatment consumables and retail stock, minimising stock-outs and service disruption. Lead and develop the UK Operations Manager and US Operations Manager, ensuring alignment, consistency, and strong communication across London, New York, and Los Angeles. Property, Facilities & Maintenance Act as the primary operational contact for studio landlords across all regions, managing lease-related operational matters, service charges, building access, and property issues affecting trading. Plan, coordinate, and oversee renovation, refurbishment, and fit-out projects across UK and US studios, ensuring delivery on time, within budget, and to FACEGYM standards. Manage maintenance schedules, repairs, and equipment servicing across all studios, ensuring rapid resolution of faults and minimal operational disruption. Build and manage a reliable network of contractors and suppliers, negotiating contracts, agreeing service levels, and holding vendors accountable for quality, cost, and responsiveness. Oversee procurement of operational equipment, tools, and consumables, ensuring continuity of supply and value for money. New Studio Openings & Franchise Support Lead and develop the New Studio Opening Manager, ensuring effective support and oversight of new studio openings, operational readiness, and launch delivery. Support franchise launches through the New Studio Opening Manager, ensuring readiness across timelines, training, systems, and operational delivery. Ensure all new studios obtain the necessary licences, permits, and regulatory approvals before opening and maintain compliance thereafter. Regulatory, Licensing, Health & Safety & Risk Ensure compliance with all operational, regulatory, and beauty licensing requirements across the UK and US. Own Special Treatments Licences (UK) and Establishment Licences (New York and Los Angeles), ensuring timely renewals and adherence to local regulations. Own studio risk assessments across all sites, working with FACEGYM's Health & Safety partner to ensure assessments are completed, maintained, and actioned appropriately. Lead the implementation of FACEGYM's Health & Safety policies and chair the Operations & Health & Safety Committee, overseeing incident reporting, risk reviews, and compliance governance. Collaborate with the People team on occupational health matters, ensuring a safe and healthy working environment for all studio teams. Lead business continuity and incident management planning, ensuring studios can respond effectively to operational disruptions, emergencies, and risks. Manage operational insurance matters and related claims in partnership with Legal and Finance. Liaise with legal counsel on regulatory enquiries, operational matters, and contract negotiations as required. Team Leadership Lead, mentor, and develop UK and US operations teams, fostering a culture of accountability, pace, and continuous improvement. Build organisational capability and scalable team structures to support continued growth. Cross-Functional Delivery Partner with Finance, People, Marketing, Education, Product, and Digital teams to drive aligned planning and strong cross-functional execution. Provide operational insight to inform commercial decisions, service development, and studio growth initiatives. Qualifications & Experience Proven experience (8+ years) managing multi-site operations within a service-led, consumer-facing environment such as retail, hospitality, wellness, or beauty. A hands-on, delivery-focused leadership style with the ability to operate strategically and tactically, bringing clarity, pace, and accountability. Demonstrated success in improving operational performance and driving efficiency and consistency across multiple locations. Strong people management experience, with the ability to lead and develop operational leaders across different markets. Experience working across UK and US markets, with a working knowledge of relevant regulatory and licensing requirements (California and New York experience desirable). Strong analytical and problem-solving skills, with the ability to make sound decisions in a fast-paced environment. Experience within a high-growth or scaling business is desirable; exposure to franchising and new site openings would be advantageous.
Aug 04, 2026
Full time
Global Head of Operations - 15 Alfred Pl, London Contract: Full Time, Monday - Friday Location: London HQ (with travel within the UK and US as required) Reports to: Chief Executive Officer Direct reports: UK Operations Manager, US Operations Manager, New Studio Opening Manager About FACEGYM FACEGYM is the world's first facial fitness studio - a unique concept combining massage techniques with advanced skincare, tools, and technology to lift and sculpt the 40+ muscles of the face. We're in the confidence-boosting business, helping our customers look and feel their best. With studios across the UK and US, including New York and Los Angeles, FACEGYM is entering a new phase of international expansion, including franchise operations in the UK and India. As we scale our corporate studio portfolio, we are strengthening the operational foundations that ensure every studio operates to a world-class standard. Job Summary We are looking for a hands-on, highly organised, and commercially aware Head of Operations to lead the day-to-day running of FACEGYM's corporate studio operations across the UK and US. This is a delivery-focused role at the heart of the business, ensuring our studios are open, compliant, well-maintained, and operating efficiently and consistently to FACEGYM standards. Working closely with the CEO and Head of US, this role is responsible for executing operational strategy with pace, accountability, and excellence across the studio network. You will have direct line management responsibility for the UK Operations Manager, US Operations Manager, and New Studio Opening Manager, ensuring clear accountability and consistent execution across both markets. Franchise involvement will focus primarily on supporting new studio openings through the management of the New Studio Opening Manager, rather than ownership of the broader franchise model. While day-to-day revenue performance sits with the studio and commercial teams, this role will work closely alongside them, contributing to commercial planning and performance while owning operational budgets and cost efficiency across both markets. The successful candidate will be detail-oriented, highly organised, and comfortable operating in a fast-paced environment, with a strong focus on delivery, problem-solving, continuous improvement, and operational excellence. Key ResponsibilitiesOperational Execution & Performance Drive the day-to-day operational management of FACEGYM's corporate studios, ensuring consistent execution of operational standards and priorities. Deliver against core operational KPIs, including studio and equipment uptime, maintenance turnaround times, compliance and licensing status, supplier performance, and operational cost efficiency. Maintain clear visibility of operational performance, identifying issues early and ensuring timely resolution to minimise downtime and disruption. Own and manage operational budgets across both markets, controlling costs, monitoring spend, and driving efficiencies in partnership with Finance. Contribute to studio commercial performance and planning by providing operational input into budgeting, forecasting, and cost-to-serve models, supporting profitable and sustainable studio operations. Corporate Studio Operations (UK & US) Ensure all studios operate under valid and up-to-date licences, permits, and regulatory approvals, including treatment, establishment, and business operating requirements. Partner with Product and Supply Chain teams to ensure consistent availability of treatment consumables and retail stock, minimising stock-outs and service disruption. Lead and develop the UK Operations Manager and US Operations Manager, ensuring alignment, consistency, and strong communication across London, New York, and Los Angeles. Property, Facilities & Maintenance Act as the primary operational contact for studio landlords across all regions, managing lease-related operational matters, service charges, building access, and property issues affecting trading. Plan, coordinate, and oversee renovation, refurbishment, and fit-out projects across UK and US studios, ensuring delivery on time, within budget, and to FACEGYM standards. Manage maintenance schedules, repairs, and equipment servicing across all studios, ensuring rapid resolution of faults and minimal operational disruption. Build and manage a reliable network of contractors and suppliers, negotiating contracts, agreeing service levels, and holding vendors accountable for quality, cost, and responsiveness. Oversee procurement of operational equipment, tools, and consumables, ensuring continuity of supply and value for money. New Studio Openings & Franchise Support Lead and develop the New Studio Opening Manager, ensuring effective support and oversight of new studio openings, operational readiness, and launch delivery. Support franchise launches through the New Studio Opening Manager, ensuring readiness across timelines, training, systems, and operational delivery. Ensure all new studios obtain the necessary licences, permits, and regulatory approvals before opening and maintain compliance thereafter. Regulatory, Licensing, Health & Safety & Risk Ensure compliance with all operational, regulatory, and beauty licensing requirements across the UK and US. Own Special Treatments Licences (UK) and Establishment Licences (New York and Los Angeles), ensuring timely renewals and adherence to local regulations. Own studio risk assessments across all sites, working with FACEGYM's Health & Safety partner to ensure assessments are completed, maintained, and actioned appropriately. Lead the implementation of FACEGYM's Health & Safety policies and chair the Operations & Health & Safety Committee, overseeing incident reporting, risk reviews, and compliance governance. Collaborate with the People team on occupational health matters, ensuring a safe and healthy working environment for all studio teams. Lead business continuity and incident management planning, ensuring studios can respond effectively to operational disruptions, emergencies, and risks. Manage operational insurance matters and related claims in partnership with Legal and Finance. Liaise with legal counsel on regulatory enquiries, operational matters, and contract negotiations as required. Team Leadership Lead, mentor, and develop UK and US operations teams, fostering a culture of accountability, pace, and continuous improvement. Build organisational capability and scalable team structures to support continued growth. Cross-Functional Delivery Partner with Finance, People, Marketing, Education, Product, and Digital teams to drive aligned planning and strong cross-functional execution. Provide operational insight to inform commercial decisions, service development, and studio growth initiatives. Qualifications & Experience Proven experience (8+ years) managing multi-site operations within a service-led, consumer-facing environment such as retail, hospitality, wellness, or beauty. A hands-on, delivery-focused leadership style with the ability to operate strategically and tactically, bringing clarity, pace, and accountability. Demonstrated success in improving operational performance and driving efficiency and consistency across multiple locations. Strong people management experience, with the ability to lead and develop operational leaders across different markets. Experience working across UK and US markets, with a working knowledge of relevant regulatory and licensing requirements (California and New York experience desirable). Strong analytical and problem-solving skills, with the ability to make sound decisions in a fast-paced environment. Experience within a high-growth or scaling business is desirable; exposure to franchising and new site openings would be advantageous.
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. International travel will be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to own, manage and lead a European sub-region, scaling Business Development with the support of a focused central team. As the Sales Lead in Europe, you will be responsible for cultivating relationships at an executive level, overseeing client and partner engagements - including Discovery exercises and seeing programmes through to completion. This position also encompasses the opportunity to become a Client Relationship Director for Engine's clients within the region, acting as a trusted advisor, partner and executive sponsor, ensuring their needs are heard and fulfilled during both Implementation and Run phases. Our ambition is to build autonomous, highly-skilled teams, with a deep understanding of the local market, across the Nordics, Southern Europe and Central Eastern Europe. While you will drive deal execution within a defined European cluster, you will apply the central European value proposition and sales playbook consistently. What you'll get to do Driving and defining the end-to-end execution plan of Engine's market entry in geographies with high potential for digital banking transformation Developing and managing senior relationships with banking and ecosystem stakeholders, across your allocated cluster Progress and close opportunities using Engine's established go-to-market model, providing executive sponsorship and expertise during commercial and contracting negotiations Ensuring consistency across Engine's messaging, positioning and deal motion across geographies Co-ordinating closely with central Proposition, Solution Architecture and Enablement teams, to develop solutions which resonate strongly with the local market Providing structured, region-specific market feedback Scaling a local integrated team in alignment with business pipeline Requirements You possess 8+ years of senior enterprise or platform business development experience, across multiple markets You have a track record of closing complex deals, which engage multiple stakeholders across the business You have experience operating within centrally governed or matrixed organisations Banking or regulated industry exposure is strongly preferred (ideally retail or business banking), with a deep understanding of the challenges relating to bank IT systems, change management and transformation You have existing, trusted relationships with bank executives within the region You have experience in managing and scaling teams Your skills You possess fluent English language skills, and are fluent in at least one relevant regional European language (French, German, Spanish, Polish or other) Speaking a range of European languages is a strong plus You are a collaborative and purpose-focused individual, who provides focus and foresight to a highly skilled team You are comfortable inheriting an existing playbook, while offering new approaches to enhance the broader European team's ways of working You have a proven track record of strong stakeholder management across an array of cultures and values You are disciplined, resilient, and approach your work in a structured, logical manner Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Interview and introduction to Engine's VP - European Business Development (1 hour) A subsequent interview with Engine's Chief Commercial Officer, with the potential to host the session in our London office (1 hour) An informal introduction to a portion of Engine's European Business Development team (45 minutes) Final interview with Engine's Chief Executive Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Aug 04, 2026
Full time
Description Engine by Starling , was born out of Starling : the UK's first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be 'good with money'. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world. Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success. At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done. Hybrid Working Engine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. International travel will be necessary on an ad hoc basis, depending on the client and nature of the engagement. About the Role The role offers the opportunity to own, manage and lead a European sub-region, scaling Business Development with the support of a focused central team. As the Sales Lead in Europe, you will be responsible for cultivating relationships at an executive level, overseeing client and partner engagements - including Discovery exercises and seeing programmes through to completion. This position also encompasses the opportunity to become a Client Relationship Director for Engine's clients within the region, acting as a trusted advisor, partner and executive sponsor, ensuring their needs are heard and fulfilled during both Implementation and Run phases. Our ambition is to build autonomous, highly-skilled teams, with a deep understanding of the local market, across the Nordics, Southern Europe and Central Eastern Europe. While you will drive deal execution within a defined European cluster, you will apply the central European value proposition and sales playbook consistently. What you'll get to do Driving and defining the end-to-end execution plan of Engine's market entry in geographies with high potential for digital banking transformation Developing and managing senior relationships with banking and ecosystem stakeholders, across your allocated cluster Progress and close opportunities using Engine's established go-to-market model, providing executive sponsorship and expertise during commercial and contracting negotiations Ensuring consistency across Engine's messaging, positioning and deal motion across geographies Co-ordinating closely with central Proposition, Solution Architecture and Enablement teams, to develop solutions which resonate strongly with the local market Providing structured, region-specific market feedback Scaling a local integrated team in alignment with business pipeline Requirements You possess 8+ years of senior enterprise or platform business development experience, across multiple markets You have a track record of closing complex deals, which engage multiple stakeholders across the business You have experience operating within centrally governed or matrixed organisations Banking or regulated industry exposure is strongly preferred (ideally retail or business banking), with a deep understanding of the challenges relating to bank IT systems, change management and transformation You have existing, trusted relationships with bank executives within the region You have experience in managing and scaling teams Your skills You possess fluent English language skills, and are fluent in at least one relevant regional European language (French, German, Spanish, Polish or other) Speaking a range of European languages is a strong plus You are a collaborative and purpose-focused individual, who provides focus and foresight to a highly skilled team You are comfortable inheriting an existing playbook, while offering new approaches to enhance the broader European team's ways of working You have a proven track record of strong stakeholder management across an array of cultures and values You are disciplined, resilient, and approach your work in a structured, logical manner Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Interview and introduction to Engine's VP - European Business Development (1 hour) A subsequent interview with Engine's Chief Commercial Officer, with the potential to host the session in our London office (1 hour) An informal introduction to a portion of Engine's European Business Development team (45 minutes) Final interview with Engine's Chief Executive Officer (45 minutes) Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Global Head of Operations - 15 Alfred Pl, London Contract: Full Time, Monday - Friday Location: London HQ (with travel within the UK and US as required) Reports to: Chief Executive Officer Direct reports: UK Operations Manager, US Operations Manager, New Studio Opening Manager About FACEGYM FACEGYM is the world's first facial fitness studio - a unique concept combining massage techniques with advanced skincare, tools, and technology to lift and sculpt the 40+ muscles of the face. We're in the confidence-boosting business, helping our customers look and feel their best. With studios across the UK and US, including New York and Los Angeles, FACEGYM is entering a new phase of international expansion, including franchise operations in the UK and India. As we scale our corporate studio portfolio, we are strengthening the operational foundations that ensure every studio operates to a world-class standard. Job Summary We are looking for a hands-on, highly organised, and commercially aware Head of Operations to lead the day-to-day running of FACEGYM's corporate studio operations across the UK and US. This is a delivery-focused role at the heart of the business, ensuring our studios are open, compliant, well-maintained, and operating efficiently and consistently to FACEGYM standards. Working closely with the CEO and Head of US, this role is responsible for executing operational strategy with pace, accountability, and excellence across the studio network. You will have direct line management responsibility for the UK Operations Manager, US Operations Manager, and New Studio Opening Manager, ensuring clear accountability and consistent execution across both markets. Franchise involvement will focus primarily on supporting new studio openings through the management of the New Studio Opening Manager, rather than ownership of the broader franchise model. While day-to-day revenue performance sits with the studio and commercial teams, this role will work closely alongside them, contributing to commercial planning and performance while owning operational budgets and cost efficiency across both markets. The successful candidate will be detail-oriented, highly organised, and comfortable operating in a fast-paced environment, with a strong focus on delivery, problem-solving, continuous improvement, and operational excellence. Key ResponsibilitiesOperational Execution & Performance Drive the day-to-day operational management of FACEGYM's corporate studios, ensuring consistent execution of operational standards and priorities. Deliver against core operational KPIs, including studio and equipment uptime, maintenance turnaround times, compliance and licensing status, supplier performance, and operational cost efficiency. Maintain clear visibility of operational performance, identifying issues early and ensuring timely resolution to minimise downtime and disruption. Own and manage operational budgets across both markets, controlling costs, monitoring spend, and driving efficiencies in partnership with Finance. Contribute to studio commercial performance and planning by providing operational input into budgeting, forecasting, and cost-to-serve models, supporting profitable and sustainable studio operations. Corporate Studio Operations (UK & US) Ensure all studios operate under valid and up-to-date licences, permits, and regulatory approvals, including treatment, establishment, and business operating requirements. Partner with Product and Supply Chain teams to ensure consistent availability of treatment consumables and retail stock, minimising stock-outs and service disruption. Lead and develop the UK Operations Manager and US Operations Manager, ensuring alignment, consistency, and strong communication across London, New York, and Los Angeles. Property, Facilities & Maintenance Act as the primary operational contact for studio landlords across all regions, managing lease-related operational matters, service charges, building access, and property issues affecting trading. Plan, coordinate, and oversee renovation, refurbishment, and fit-out projects across UK and US studios, ensuring delivery on time, within budget, and to FACEGYM standards. Manage maintenance schedules, repairs, and equipment servicing across all studios, ensuring rapid resolution of faults and minimal operational disruption. Build and manage a reliable network of contractors and suppliers, negotiating contracts, agreeing service levels, and holding vendors accountable for quality, cost, and responsiveness. Oversee procurement of operational equipment, tools, and consumables, ensuring continuity of supply and value for money. New Studio Openings & Franchise Support Lead and develop the New Studio Opening Manager, ensuring effective support and oversight of new studio openings, operational readiness, and launch delivery. Support franchise launches through the New Studio Opening Manager, ensuring readiness across timelines, training, systems, and operational delivery. Ensure all new studios obtain the necessary licences, permits, and regulatory approvals before opening and maintain compliance thereafter. Regulatory, Licensing, Health & Safety & Risk Ensure compliance with all operational, regulatory, and beauty licensing requirements across the UK and US. Own Special Treatments Licences (UK) and Establishment Licences (New York and Los Angeles), ensuring timely renewals and adherence to local regulations. Own studio risk assessments across all sites, working with FACEGYM's Health & Safety partner to ensure assessments are completed, maintained, and actioned appropriately. Lead the implementation of FACEGYM's Health & Safety policies and chair the Operations & Health & Safety Committee, overseeing incident reporting, risk reviews, and compliance governance. Collaborate with the People team on occupational health matters, ensuring a safe and healthy working environment for all studio teams. Lead business continuity and incident management planning, ensuring studios can respond effectively to operational disruptions, emergencies, and risks. Manage operational insurance matters and related claims in partnership with Legal and Finance. Liaise with legal counsel on regulatory enquiries, operational matters, and contract negotiations as required. Team Leadership Lead, mentor, and develop UK and US operations teams, fostering a culture of accountability, pace, and continuous improvement. Build organisational capability and scalable team structures to support continued growth. Cross-Functional Delivery Partner with Finance, People, Marketing, Education, Product, and Digital teams to drive aligned planning and strong cross-functional execution. Provide operational insight to inform commercial decisions, service development, and studio growth initiatives. Qualifications & Experience Proven experience (8+ years) managing multi-site operations within a service-led, consumer-facing environment such as retail, hospitality, wellness, or beauty. A hands-on, delivery-focused leadership style with the ability to operate strategically and tactically, bringing clarity, pace, and accountability. Demonstrated success in improving operational performance and driving efficiency and consistency across multiple locations. Strong people management experience, with the ability to lead and develop operational leaders across different markets. Experience working across UK and US markets, with a working knowledge of relevant regulatory and licensing requirements (California and New York experience desirable). Strong analytical and problem-solving skills, with the ability to make sound decisions in a fast-paced environment. Experience within a high-growth or scaling business is desirable; exposure to franchising and new site openings would be advantageous.
Aug 04, 2026
Full time
Global Head of Operations - 15 Alfred Pl, London Contract: Full Time, Monday - Friday Location: London HQ (with travel within the UK and US as required) Reports to: Chief Executive Officer Direct reports: UK Operations Manager, US Operations Manager, New Studio Opening Manager About FACEGYM FACEGYM is the world's first facial fitness studio - a unique concept combining massage techniques with advanced skincare, tools, and technology to lift and sculpt the 40+ muscles of the face. We're in the confidence-boosting business, helping our customers look and feel their best. With studios across the UK and US, including New York and Los Angeles, FACEGYM is entering a new phase of international expansion, including franchise operations in the UK and India. As we scale our corporate studio portfolio, we are strengthening the operational foundations that ensure every studio operates to a world-class standard. Job Summary We are looking for a hands-on, highly organised, and commercially aware Head of Operations to lead the day-to-day running of FACEGYM's corporate studio operations across the UK and US. This is a delivery-focused role at the heart of the business, ensuring our studios are open, compliant, well-maintained, and operating efficiently and consistently to FACEGYM standards. Working closely with the CEO and Head of US, this role is responsible for executing operational strategy with pace, accountability, and excellence across the studio network. You will have direct line management responsibility for the UK Operations Manager, US Operations Manager, and New Studio Opening Manager, ensuring clear accountability and consistent execution across both markets. Franchise involvement will focus primarily on supporting new studio openings through the management of the New Studio Opening Manager, rather than ownership of the broader franchise model. While day-to-day revenue performance sits with the studio and commercial teams, this role will work closely alongside them, contributing to commercial planning and performance while owning operational budgets and cost efficiency across both markets. The successful candidate will be detail-oriented, highly organised, and comfortable operating in a fast-paced environment, with a strong focus on delivery, problem-solving, continuous improvement, and operational excellence. Key ResponsibilitiesOperational Execution & Performance Drive the day-to-day operational management of FACEGYM's corporate studios, ensuring consistent execution of operational standards and priorities. Deliver against core operational KPIs, including studio and equipment uptime, maintenance turnaround times, compliance and licensing status, supplier performance, and operational cost efficiency. Maintain clear visibility of operational performance, identifying issues early and ensuring timely resolution to minimise downtime and disruption. Own and manage operational budgets across both markets, controlling costs, monitoring spend, and driving efficiencies in partnership with Finance. Contribute to studio commercial performance and planning by providing operational input into budgeting, forecasting, and cost-to-serve models, supporting profitable and sustainable studio operations. Corporate Studio Operations (UK & US) Ensure all studios operate under valid and up-to-date licences, permits, and regulatory approvals, including treatment, establishment, and business operating requirements. Partner with Product and Supply Chain teams to ensure consistent availability of treatment consumables and retail stock, minimising stock-outs and service disruption. Lead and develop the UK Operations Manager and US Operations Manager, ensuring alignment, consistency, and strong communication across London, New York, and Los Angeles. Property, Facilities & Maintenance Act as the primary operational contact for studio landlords across all regions, managing lease-related operational matters, service charges, building access, and property issues affecting trading. Plan, coordinate, and oversee renovation, refurbishment, and fit-out projects across UK and US studios, ensuring delivery on time, within budget, and to FACEGYM standards. Manage maintenance schedules, repairs, and equipment servicing across all studios, ensuring rapid resolution of faults and minimal operational disruption. Build and manage a reliable network of contractors and suppliers, negotiating contracts, agreeing service levels, and holding vendors accountable for quality, cost, and responsiveness. Oversee procurement of operational equipment, tools, and consumables, ensuring continuity of supply and value for money. New Studio Openings & Franchise Support Lead and develop the New Studio Opening Manager, ensuring effective support and oversight of new studio openings, operational readiness, and launch delivery. Support franchise launches through the New Studio Opening Manager, ensuring readiness across timelines, training, systems, and operational delivery. Ensure all new studios obtain the necessary licences, permits, and regulatory approvals before opening and maintain compliance thereafter. Regulatory, Licensing, Health & Safety & Risk Ensure compliance with all operational, regulatory, and beauty licensing requirements across the UK and US. Own Special Treatments Licences (UK) and Establishment Licences (New York and Los Angeles), ensuring timely renewals and adherence to local regulations. Own studio risk assessments across all sites, working with FACEGYM's Health & Safety partner to ensure assessments are completed, maintained, and actioned appropriately. Lead the implementation of FACEGYM's Health & Safety policies and chair the Operations & Health & Safety Committee, overseeing incident reporting, risk reviews, and compliance governance. Collaborate with the People team on occupational health matters, ensuring a safe and healthy working environment for all studio teams. Lead business continuity and incident management planning, ensuring studios can respond effectively to operational disruptions, emergencies, and risks. Manage operational insurance matters and related claims in partnership with Legal and Finance. Liaise with legal counsel on regulatory enquiries, operational matters, and contract negotiations as required. Team Leadership Lead, mentor, and develop UK and US operations teams, fostering a culture of accountability, pace, and continuous improvement. Build organisational capability and scalable team structures to support continued growth. Cross-Functional Delivery Partner with Finance, People, Marketing, Education, Product, and Digital teams to drive aligned planning and strong cross-functional execution. Provide operational insight to inform commercial decisions, service development, and studio growth initiatives. Qualifications & Experience Proven experience (8+ years) managing multi-site operations within a service-led, consumer-facing environment such as retail, hospitality, wellness, or beauty. A hands-on, delivery-focused leadership style with the ability to operate strategically and tactically, bringing clarity, pace, and accountability. Demonstrated success in improving operational performance and driving efficiency and consistency across multiple locations. Strong people management experience, with the ability to lead and develop operational leaders across different markets. Experience working across UK and US markets, with a working knowledge of relevant regulatory and licensing requirements (California and New York experience desirable). Strong analytical and problem-solving skills, with the ability to make sound decisions in a fast-paced environment. Experience within a high-growth or scaling business is desirable; exposure to franchising and new site openings would be advantageous.
Marketing Executive 35,000 - 40,000 + Bonus Huntingdon, Cambridgeshire Join a growing consumer brand where your marketing campaigns will launch products loved by families across the UK. Launch products. Grow a consumer brand. Make your ideas happen. If you're the type of marketer who loves variety, enjoys taking ownership and wants to see your campaigns come to life, this could be exactly what you're looking for. There's a great business growing its Direct-to-consumer business while continuing to support major retailers including Smyths, Amazon and independent toy stores. As a Senior Marketing Executive, you'll play a key role in making both happen. This is a lovely, broad role! You'll launch products, support retailers, develop email campaigns, work with influencers, improve our Shopify website and help shape how consumers experience different brands. What you'll be doing: You'll work closely with the Marketing Manager across a wide range of marketing activity including: Planning and delivering new product launches Building integrated marketing campaigns across digital, PR, influencer and retail Growing our Shopify direct-to-consumer website Creating email marketing campaigns and customer journeys using Klaviyo (or similar) Supporting major retail customers with POS, sales presentations and launch materials Working with PR agencies, influencers and content creators Coordinating photography, video and creative assets Analysing campaign performance and recommending improvements Supporting trade shows, retailer events and seasonal campaigns including Christmas and Toy Fair We're looking for a commercially minded generalist who enjoys getting stuck into different areas of marketing and is excited by consumer brands. Most importantly, you're someone who enjoys taking ownership, brings ideas to the table and wants to make a genuine commercial impact. Why join: Work on brands recognised by families across the UK Broad marketing role with genuine ownership Small, collaborative team where your ideas matter Opportunity to shape and grow our D2C marketing strategy Exposure to every stage of the product launch journey Modern marketing stack including Shopify and Klaviyo Direct access to senior leadership and quick decision making Bonus scheme based on company performance If you're looking for a role where you'll launch products, build campaigns from scratch and see the direct impact of your work, we'd love to hear from you.
Aug 04, 2026
Full time
Marketing Executive 35,000 - 40,000 + Bonus Huntingdon, Cambridgeshire Join a growing consumer brand where your marketing campaigns will launch products loved by families across the UK. Launch products. Grow a consumer brand. Make your ideas happen. If you're the type of marketer who loves variety, enjoys taking ownership and wants to see your campaigns come to life, this could be exactly what you're looking for. There's a great business growing its Direct-to-consumer business while continuing to support major retailers including Smyths, Amazon and independent toy stores. As a Senior Marketing Executive, you'll play a key role in making both happen. This is a lovely, broad role! You'll launch products, support retailers, develop email campaigns, work with influencers, improve our Shopify website and help shape how consumers experience different brands. What you'll be doing: You'll work closely with the Marketing Manager across a wide range of marketing activity including: Planning and delivering new product launches Building integrated marketing campaigns across digital, PR, influencer and retail Growing our Shopify direct-to-consumer website Creating email marketing campaigns and customer journeys using Klaviyo (or similar) Supporting major retail customers with POS, sales presentations and launch materials Working with PR agencies, influencers and content creators Coordinating photography, video and creative assets Analysing campaign performance and recommending improvements Supporting trade shows, retailer events and seasonal campaigns including Christmas and Toy Fair We're looking for a commercially minded generalist who enjoys getting stuck into different areas of marketing and is excited by consumer brands. Most importantly, you're someone who enjoys taking ownership, brings ideas to the table and wants to make a genuine commercial impact. Why join: Work on brands recognised by families across the UK Broad marketing role with genuine ownership Small, collaborative team where your ideas matter Opportunity to shape and grow our D2C marketing strategy Exposure to every stage of the product launch journey Modern marketing stack including Shopify and Klaviyo Direct access to senior leadership and quick decision making Bonus scheme based on company performance If you're looking for a role where you'll launch products, build campaigns from scratch and see the direct impact of your work, we'd love to hear from you.
Digital Marketing Executive Placement Programme No experience needed From £27,000 to £60,000 per annum Trainee Digital Marketing Executive £27,000£60,000 Job Programme This is a self-funded programme that leads to employment, fees apply. Job GuaranteeComplete the programme and get a job, or get your course fees back. Location:UK Wide (Remote Opportunities Available) Looking to start a career in Digital Marketing? We are offering a structured pathway into Digital Marketing, designed to help you enter the industry with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: Industry-leading Digital Marketing qualification from DMI Training across SEO, PPC, social media, content, and email marketing Practical assessments to build your marketing portfolio Professional CV and LinkedIn support Interview preparation Dedicated recruitment support until placed Personalised 1-1 tutor support Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: Digital Marketing Assistant: £27,000 £35,000 Digital Marketing Executive: £35,000 £45,000 Progression into senior marketing roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across digital marketing, content, and performance marketing roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Important: Money-back guarantee applies to candidates who complete and pass all required qualifications, meet programme requirements, and actively engage with the recruitment process. If you do not secure a role within 12 months, you will receive a refund. Full T&Cs available on request. Apply now to get started. JBRP1_UKTJ
Aug 04, 2026
Full time
Digital Marketing Executive Placement Programme No experience needed From £27,000 to £60,000 per annum Trainee Digital Marketing Executive £27,000£60,000 Job Programme This is a self-funded programme that leads to employment, fees apply. Job GuaranteeComplete the programme and get a job, or get your course fees back. Location:UK Wide (Remote Opportunities Available) Looking to start a career in Digital Marketing? We are offering a structured pathway into Digital Marketing, designed to help you enter the industry with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: Industry-leading Digital Marketing qualification from DMI Training across SEO, PPC, social media, content, and email marketing Practical assessments to build your marketing portfolio Professional CV and LinkedIn support Interview preparation Dedicated recruitment support until placed Personalised 1-1 tutor support Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: Digital Marketing Assistant: £27,000 £35,000 Digital Marketing Executive: £35,000 £45,000 Progression into senior marketing roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across digital marketing, content, and performance marketing roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Important: Money-back guarantee applies to candidates who complete and pass all required qualifications, meet programme requirements, and actively engage with the recruitment process. If you do not secure a role within 12 months, you will receive a refund. Full T&Cs available on request. Apply now to get started. JBRP1_UKTJ
Citi is hiring a Director within Digital Assets Client Solutions to lead the commercialization and strategic delivery of institutional digital asset and collateral management capabilities across the Investor Division. Sitting at the convergence of traditional capital markets and next-generation blockchain infrastructure, this role partners directly with some of the world's most sophisticated financial institutions to redefine how collateral, liquidity, and digital assets move across global markets. This is a senior leadership opportunity to shape Citi's "One Platform" and "One Wallet" strategy from the front line of client solutions and product delivery. Full time Responsibilities Lead the design, commercialization, and client implementation of digital asset solutions - including crypto custody, tokenized cash, tokenized assets, and digital collateral management - for institutional investors across global markets. Define and execute client strategies focused on collateral mobility, collateral optimization, liquidity management, and capital efficiency across both traditional and digital asset ecosystems. Own the Digital Assets Client Solutions product roadmap, incorporating market intelligence, client feedback, technology trends, and competitive analysis to drive continuous product innovation. Manage and develop a team of product managers, setting clear priorities, removing delivery obstacles, and maintaining accountability for outcomes across the full product life cycle. Serve as the primary client authority on traditional collateral market structures - including Prime Brokerage, Repo, Securities Lending, OTC Derivatives, Margin Management, and Triparty Collateral - and translate this expertise into digital product propositions that generate measurable client value. Lead strategic client engagements, advising on the operational, regulatory, and risk considerations of adopting digital asset and tokenized collateral solutions at institutional scale. Collaborate across Product, Technology, Legal, Compliance, Risk, Operations, Markets, Securities Services, and Sales to deliver integrated solutions that meet the needs of institutional clients. Represent Citi externally at client meetings, industry forums, and with regulators, custodians, clearing houses, and market infrastructure providers to reinforce Citi's leadership in the digital asset space. Required Qualifications & Skills 10+ years of experience within institutional financial services, with direct exposure to markets, securities services, collateral management, or digital assets. Deep expertise in collateral management frameworks across Prime Brokerage, Repo, Securities Lending, OTC Derivatives, Margin Services, and Clearing. Established track record leading client solutions, product strategy, and full product life cycle delivery in a senior capacity within institutional finance. 8+ years of people management experience, including performance management, team development, and cross-functional leadership across complex organisations. Proficiency with AI tools and applications applied to client solutions, sales enablement, market analysis, or strategic decision-making. Exceptional communication and stakeholder management capabilities, with the ability to influence senior executives, institutional clients, and cross-functional teams. Bachelor's degree in Finance, Economics, Business, Technology, or a related quantitative discipline. Beneficial Skills & Qualifications Direct experience with digital asset collateral management, tokenized collateral, digital custody, or tokenization initiatives within an institutional context. Familiarity with blockchain technology, on-chain settlement models, and emerging digital market infrastructure relevant to institutional finance. Experience engaging directly with regulators, exchanges, custodians, or clearing organizations in the context of digital asset or collateral product development. Master's degree in a relevant discipline. What We Offer Strategic leadership visibility, with direct influence over Citi's institutional Digital Assets Client Solutions direction across global markets. A high-impact mandate working alongside some of the world's largest asset managers, hedge funds, banks, and market infrastructure providers. Exposure to cutting-edge digital asset technology, including tokenization, on-chain collateral models, and AI-powered client and product tools. Hybrid working model with 3 days in the office and 2 days working remotely, providing flexibility alongside meaningful in-person collaboration. A performance-driven environment that rewards commercial outcomes, innovative thinking, and client impact at scale. Access to Citi's global network, learning resources, and professional development opportunities to continue advancing your expertise in digital markets. Comprehensive financial wellbeing, health, and family support benefits as part of Citi's broader employee offering. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Aug 04, 2026
Full time
Citi is hiring a Director within Digital Assets Client Solutions to lead the commercialization and strategic delivery of institutional digital asset and collateral management capabilities across the Investor Division. Sitting at the convergence of traditional capital markets and next-generation blockchain infrastructure, this role partners directly with some of the world's most sophisticated financial institutions to redefine how collateral, liquidity, and digital assets move across global markets. This is a senior leadership opportunity to shape Citi's "One Platform" and "One Wallet" strategy from the front line of client solutions and product delivery. Full time Responsibilities Lead the design, commercialization, and client implementation of digital asset solutions - including crypto custody, tokenized cash, tokenized assets, and digital collateral management - for institutional investors across global markets. Define and execute client strategies focused on collateral mobility, collateral optimization, liquidity management, and capital efficiency across both traditional and digital asset ecosystems. Own the Digital Assets Client Solutions product roadmap, incorporating market intelligence, client feedback, technology trends, and competitive analysis to drive continuous product innovation. Manage and develop a team of product managers, setting clear priorities, removing delivery obstacles, and maintaining accountability for outcomes across the full product life cycle. Serve as the primary client authority on traditional collateral market structures - including Prime Brokerage, Repo, Securities Lending, OTC Derivatives, Margin Management, and Triparty Collateral - and translate this expertise into digital product propositions that generate measurable client value. Lead strategic client engagements, advising on the operational, regulatory, and risk considerations of adopting digital asset and tokenized collateral solutions at institutional scale. Collaborate across Product, Technology, Legal, Compliance, Risk, Operations, Markets, Securities Services, and Sales to deliver integrated solutions that meet the needs of institutional clients. Represent Citi externally at client meetings, industry forums, and with regulators, custodians, clearing houses, and market infrastructure providers to reinforce Citi's leadership in the digital asset space. Required Qualifications & Skills 10+ years of experience within institutional financial services, with direct exposure to markets, securities services, collateral management, or digital assets. Deep expertise in collateral management frameworks across Prime Brokerage, Repo, Securities Lending, OTC Derivatives, Margin Services, and Clearing. Established track record leading client solutions, product strategy, and full product life cycle delivery in a senior capacity within institutional finance. 8+ years of people management experience, including performance management, team development, and cross-functional leadership across complex organisations. Proficiency with AI tools and applications applied to client solutions, sales enablement, market analysis, or strategic decision-making. Exceptional communication and stakeholder management capabilities, with the ability to influence senior executives, institutional clients, and cross-functional teams. Bachelor's degree in Finance, Economics, Business, Technology, or a related quantitative discipline. Beneficial Skills & Qualifications Direct experience with digital asset collateral management, tokenized collateral, digital custody, or tokenization initiatives within an institutional context. Familiarity with blockchain technology, on-chain settlement models, and emerging digital market infrastructure relevant to institutional finance. Experience engaging directly with regulators, exchanges, custodians, or clearing organizations in the context of digital asset or collateral product development. Master's degree in a relevant discipline. What We Offer Strategic leadership visibility, with direct influence over Citi's institutional Digital Assets Client Solutions direction across global markets. A high-impact mandate working alongside some of the world's largest asset managers, hedge funds, banks, and market infrastructure providers. Exposure to cutting-edge digital asset technology, including tokenization, on-chain collateral models, and AI-powered client and product tools. Hybrid working model with 3 days in the office and 2 days working remotely, providing flexibility alongside meaningful in-person collaboration. A performance-driven environment that rewards commercial outcomes, innovative thinking, and client impact at scale. Access to Citi's global network, learning resources, and professional development opportunities to continue advancing your expertise in digital markets. Comprehensive financial wellbeing, health, and family support benefits as part of Citi's broader employee offering. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Digital Marketing Executive Placement Programme No experience needed From £27,000 to £60,000 per annum Trainee Digital Marketing Executive £27,000£60,000 Job Programme This is a self-funded programme that leads to employment, fees apply. Job GuaranteeComplete the programme and get a job, or get your course fees back. Location:UK Wide (Remote Opportunities Available) Looking to start a career in Digital Marketing? We are offering a structured pathway into Digital Marketing, designed to help you enter the industry with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: Industry-leading Digital Marketing qualification from DMI Training across SEO, PPC, social media, content, and email marketing Practical assessments to build your marketing portfolio Professional CV and LinkedIn support Interview preparation Dedicated recruitment support until placed Personalised 1-1 tutor support Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: Digital Marketing Assistant: £27,000 £35,000 Digital Marketing Executive: £35,000 £45,000 Progression into senior marketing roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across digital marketing, content, and performance marketing roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Important: Money-back guarantee applies to candidates who complete and pass all required qualifications, meet programme requirements, and actively engage with the recruitment process. If you do not secure a role within 12 months, you will receive a refund. Full T&Cs available on request. Apply now to get started. JBRP1_UKTJ
Aug 04, 2026
Full time
Digital Marketing Executive Placement Programme No experience needed From £27,000 to £60,000 per annum Trainee Digital Marketing Executive £27,000£60,000 Job Programme This is a self-funded programme that leads to employment, fees apply. Job GuaranteeComplete the programme and get a job, or get your course fees back. Location:UK Wide (Remote Opportunities Available) Looking to start a career in Digital Marketing? We are offering a structured pathway into Digital Marketing, designed to help you enter the industry with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: Industry-leading Digital Marketing qualification from DMI Training across SEO, PPC, social media, content, and email marketing Practical assessments to build your marketing portfolio Professional CV and LinkedIn support Interview preparation Dedicated recruitment support until placed Personalised 1-1 tutor support Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: Digital Marketing Assistant: £27,000 £35,000 Digital Marketing Executive: £35,000 £45,000 Progression into senior marketing roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across digital marketing, content, and performance marketing roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Important: Money-back guarantee applies to candidates who complete and pass all required qualifications, meet programme requirements, and actively engage with the recruitment process. If you do not secure a role within 12 months, you will receive a refund. Full T&Cs available on request. Apply now to get started. JBRP1_UKTJ
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. The Role We are seeking a Senior Director, Social Commerce to lead SharkNinja's rapidly expanding UK Social Commerce business and own the UK TikTok Shop P&L-one of the company's fastest-growing and highest-priority commercial channels. This leader will define and execute the long term vision for social commerce in the UK, transforming it into a scalable growth engine that accelerates revenue, strengthens brand engagement, and delivers sustainable profitability. In addition to leading the TikTok Shop business, this role will own SharkNinja's UK TikTok LIVE Commerce strategy and operations, building a world class live shopping capability that drives customer acquisition, engagement, conversion, and revenue through always on live programming, creator partnerships, and scalable live production. This leader will also partner closely with international markets to develop scalable playbooks and best practices that can be adapted to support global social commerce expansion. As the commercial leader for Social Commerce (UK), you will build the strategy, operating model, and organizational capabilities required to support significant growth across creator led, live shopping, and shoppable ecosystems. You will oversee the evolution of our social commerce business from a high growth channel into a mature, scalable capability by developing repeatable processes, investing in technology and analytics, and building high performing teams that can execute at speed. This role requires an entrepreneurial leader who thrives in ambiguity, can build from first principles, and has a proven track record of scaling e commerce businesses in fast paced consumer environments. You will partner closely with executive leaders across Marketing, Digital Commerce, Sales, Finance, Operations, Supply Chain, Product, and International Markets to ensure the UK social commerce business is positioned for long term success while helping establish global best practices. Success in this role will be measured not only by revenue growth and profitability, but by building the infrastructure, capabilities, partnerships, and talent required to support the next phase of SharkNinja's e commerce growth. Key Responsibilities: Own the end to end P&L for SharkNinja's UK Social Commerce business, establishing ambitious revenue, profitability, customer acquisition, and market share objectives while delivering against aggressive growth targets. Develop and execute the long term UK Social Commerce strategy across TikTok Shop, TikTok LIVE, Instagram, YouTube, and emerging commerce platforms, ensuring alignment with broader e commerce, digital, and brand strategies. Build and scale a best in class social commerce organization, designing the team structure, operating model, processes, and capabilities required to support rapid growth and establish repeatable frameworks for future international expansion. Establish scalable operating rhythms, governance, and performance management frameworks that enable efficient execution across creator partnerships, affiliate marketing, live commerce operations, merchandising, content production, campaign execution, and platform operations. Lead SharkNinja's UK TikTok LIVE Commerce business, developing the end to end strategy for live shopping including programming, creator and host recruitment, production, merchandising, promotional planning, live selling operations, and performance optimization to establish LIVE as a significant revenue, customer acquisition, and brand engagement channel. Lead the evolution of creator, affiliate, and LIVE host ecosystems, developing sophisticated partner segmentation, recruitment strategies, commission structures, incentive models, and performance frameworks that maximize long term commercial value across both shoppable content and live commerce. Identify and unlock new growth opportunities through customer acquisition, conversion optimization, assortment strategy, merchandising, promotional planning, live event programming, and lifecycle engagement. Partner closely with Marketing, Brand, Media, CRM, Product Marketing, Sales, Finance, Supply Chain, Operations, Creative, and Technology to create seamless, integrated customer journeys that connect social discovery with purchase, including coordinated product launches, tentpole campaigns, and TikTok LIVE selling events. Build robust forecasting, financial planning, and investment models that balance rapid growth with sustainable profitability while providing executive leadership with clear visibility into performance, risks, and opportunities. Develop scalable reporting, analytics, and KPI frameworks that leverage platform data, first party customer insights, and business intelligence to continuously optimize commercial performance across social commerce and live shopping initiatives. Evaluate and implement technologies, automation, and operational improvements that improve efficiency, reduce manual execution, and enable the organization to scale effectively. Partner with international markets to establish repeatable playbooks, operating models, and best practices that accelerate social commerce and live commerce adoption globally while adapting to local platform dynamics and consumer behaviours. Monitor competitive activity, platform innovation, creator economy trends, live shopping best practices, and emerging technologies to identify new business opportunities and maintain SharkNinja's leadership position within social commerce. Serve as the executive voice of Social Commerce, influencing enterprise e commerce strategy and representing the function with senior leadership, platform partners, agencies, creators, and key external stakeholders. Recruit, develop, and retain exceptional talent while fostering a high performance culture focused on innovation, accountability, agility, and continuous improvement. Champion SharkNinja's values and culture, inspiring teams to deliver breakthrough thinking, exceptional execution, and industry leading results. About You Experience in progressive leadership experience across e commerce, digital commerce, marketplace, social commerce, performance marketing, or omnichannel retail, with experience scaling high growth consumer businesses. Demonstrated success owning a multimillion pound P&L with responsibility for revenue growth, profitability, forecasting, investment planning, and executive reporting. Proven track record building and scaling e commerce organizations through periods of rapid growth, including designing teams, operating models, and scalable business processes. Experience building and scaling TikTok LIVE Commerce or other livestream shopping businesses, including live programming strategy, creator or host management, production workflows, merchandising, and performance optimization. Experience leading complex cross functional initiatives across Marketing, Commercial, Operations, Technology, Finance, Supply Chain, Creative, and Product teams. Deep understanding of social commerce platforms, creator ecosystems, affiliate marketing, livestream commerce, content driven commerce, and evolving consumer purchasing behaviours. Strong analytical and commercial mindset with experience leveraging data, experimentation, and customer insights to drive strategic decisions. Experience implementing scalable systems, automation, analytics, and operational improvements that enable sustainable growth. Exceptional executive communication, negotiation, and stakeholder management skills, with experience influencing senior leadership and building strong external partnerships, including platform partners and creator agencies. Highly entrepreneurial, highly adaptable, and comfortable operating in a fast paced, high growth environment where building new capabilities and leading through change are critical to success. Experience partnering with international teams or supporting global e commerce expansion is highly desirable. Our Culture & Commitment At SharkNinja, our purpose is to positively impact people's lives every day in every home around the world. We thrive on passion, innovation, and a relentless drive to disrupt categories and create products consumers love. We're looking for leaders who embrace bold thinking, move with speed, challenge the status quo, and build scalable businesses that fuel our next phase of growth. Diversity, Equity, and Inclusion are fundamental to our success. We believe diverse perspectives drive better innovation and stronger business outcomes . click apply for full job details
Aug 04, 2026
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. The Role We are seeking a Senior Director, Social Commerce to lead SharkNinja's rapidly expanding UK Social Commerce business and own the UK TikTok Shop P&L-one of the company's fastest-growing and highest-priority commercial channels. This leader will define and execute the long term vision for social commerce in the UK, transforming it into a scalable growth engine that accelerates revenue, strengthens brand engagement, and delivers sustainable profitability. In addition to leading the TikTok Shop business, this role will own SharkNinja's UK TikTok LIVE Commerce strategy and operations, building a world class live shopping capability that drives customer acquisition, engagement, conversion, and revenue through always on live programming, creator partnerships, and scalable live production. This leader will also partner closely with international markets to develop scalable playbooks and best practices that can be adapted to support global social commerce expansion. As the commercial leader for Social Commerce (UK), you will build the strategy, operating model, and organizational capabilities required to support significant growth across creator led, live shopping, and shoppable ecosystems. You will oversee the evolution of our social commerce business from a high growth channel into a mature, scalable capability by developing repeatable processes, investing in technology and analytics, and building high performing teams that can execute at speed. This role requires an entrepreneurial leader who thrives in ambiguity, can build from first principles, and has a proven track record of scaling e commerce businesses in fast paced consumer environments. You will partner closely with executive leaders across Marketing, Digital Commerce, Sales, Finance, Operations, Supply Chain, Product, and International Markets to ensure the UK social commerce business is positioned for long term success while helping establish global best practices. Success in this role will be measured not only by revenue growth and profitability, but by building the infrastructure, capabilities, partnerships, and talent required to support the next phase of SharkNinja's e commerce growth. Key Responsibilities: Own the end to end P&L for SharkNinja's UK Social Commerce business, establishing ambitious revenue, profitability, customer acquisition, and market share objectives while delivering against aggressive growth targets. Develop and execute the long term UK Social Commerce strategy across TikTok Shop, TikTok LIVE, Instagram, YouTube, and emerging commerce platforms, ensuring alignment with broader e commerce, digital, and brand strategies. Build and scale a best in class social commerce organization, designing the team structure, operating model, processes, and capabilities required to support rapid growth and establish repeatable frameworks for future international expansion. Establish scalable operating rhythms, governance, and performance management frameworks that enable efficient execution across creator partnerships, affiliate marketing, live commerce operations, merchandising, content production, campaign execution, and platform operations. Lead SharkNinja's UK TikTok LIVE Commerce business, developing the end to end strategy for live shopping including programming, creator and host recruitment, production, merchandising, promotional planning, live selling operations, and performance optimization to establish LIVE as a significant revenue, customer acquisition, and brand engagement channel. Lead the evolution of creator, affiliate, and LIVE host ecosystems, developing sophisticated partner segmentation, recruitment strategies, commission structures, incentive models, and performance frameworks that maximize long term commercial value across both shoppable content and live commerce. Identify and unlock new growth opportunities through customer acquisition, conversion optimization, assortment strategy, merchandising, promotional planning, live event programming, and lifecycle engagement. Partner closely with Marketing, Brand, Media, CRM, Product Marketing, Sales, Finance, Supply Chain, Operations, Creative, and Technology to create seamless, integrated customer journeys that connect social discovery with purchase, including coordinated product launches, tentpole campaigns, and TikTok LIVE selling events. Build robust forecasting, financial planning, and investment models that balance rapid growth with sustainable profitability while providing executive leadership with clear visibility into performance, risks, and opportunities. Develop scalable reporting, analytics, and KPI frameworks that leverage platform data, first party customer insights, and business intelligence to continuously optimize commercial performance across social commerce and live shopping initiatives. Evaluate and implement technologies, automation, and operational improvements that improve efficiency, reduce manual execution, and enable the organization to scale effectively. Partner with international markets to establish repeatable playbooks, operating models, and best practices that accelerate social commerce and live commerce adoption globally while adapting to local platform dynamics and consumer behaviours. Monitor competitive activity, platform innovation, creator economy trends, live shopping best practices, and emerging technologies to identify new business opportunities and maintain SharkNinja's leadership position within social commerce. Serve as the executive voice of Social Commerce, influencing enterprise e commerce strategy and representing the function with senior leadership, platform partners, agencies, creators, and key external stakeholders. Recruit, develop, and retain exceptional talent while fostering a high performance culture focused on innovation, accountability, agility, and continuous improvement. Champion SharkNinja's values and culture, inspiring teams to deliver breakthrough thinking, exceptional execution, and industry leading results. About You Experience in progressive leadership experience across e commerce, digital commerce, marketplace, social commerce, performance marketing, or omnichannel retail, with experience scaling high growth consumer businesses. Demonstrated success owning a multimillion pound P&L with responsibility for revenue growth, profitability, forecasting, investment planning, and executive reporting. Proven track record building and scaling e commerce organizations through periods of rapid growth, including designing teams, operating models, and scalable business processes. Experience building and scaling TikTok LIVE Commerce or other livestream shopping businesses, including live programming strategy, creator or host management, production workflows, merchandising, and performance optimization. Experience leading complex cross functional initiatives across Marketing, Commercial, Operations, Technology, Finance, Supply Chain, Creative, and Product teams. Deep understanding of social commerce platforms, creator ecosystems, affiliate marketing, livestream commerce, content driven commerce, and evolving consumer purchasing behaviours. Strong analytical and commercial mindset with experience leveraging data, experimentation, and customer insights to drive strategic decisions. Experience implementing scalable systems, automation, analytics, and operational improvements that enable sustainable growth. Exceptional executive communication, negotiation, and stakeholder management skills, with experience influencing senior leadership and building strong external partnerships, including platform partners and creator agencies. Highly entrepreneurial, highly adaptable, and comfortable operating in a fast paced, high growth environment where building new capabilities and leading through change are critical to success. Experience partnering with international teams or supporting global e commerce expansion is highly desirable. Our Culture & Commitment At SharkNinja, our purpose is to positively impact people's lives every day in every home around the world. We thrive on passion, innovation, and a relentless drive to disrupt categories and create products consumers love. We're looking for leaders who embrace bold thinking, move with speed, challenge the status quo, and build scalable businesses that fuel our next phase of growth. Diversity, Equity, and Inclusion are fundamental to our success. We believe diverse perspectives drive better innovation and stronger business outcomes . click apply for full job details
NETbuilder is a leading software engineering company specializing in cutting edge professional services, managed services, and enablement solutions. We develop some of the industry's most skilled and high performing engineers, who work with some of the world's largest enterprises. With a global presence, we operate across multiple industries, bringing expertise in Digital, Observability, Automation, Data, Cybersecurity, and Cloud. The group goes to market through a mix of direct enterprise selling and technology partner ecosystems (e.g Cribl, Crowdstrike, Pega, ServiceNow, Dynatrace). NETbuilder is two years into a Private Equity ownership cycle and has recently acquired a business in the US while actively pursuing further M&A in both the US and EMEA. The NETbuilder group has been through a period of revenue growth, both organic and acquisitive, and is looking to grow from current turnover of $40m to $100m+, seeking an experienced CRO that can be integral in that growth story. As part of the Executive Team reporting into the Group CEO based in London, the CRO will represent a company known for its world class consultants and services. The Role As the Chief Revenue Officer (CRO) at NETbuilder, you will be responsible for creating a cohesive, high performance revenue organization that is scalable and relentlessly focused on achieving ambitious growth targets. This role requires a strategic thinker with a hands on approach, capable of building a world class team, refining go to market strategies, and instilling a culture of accountability and success. You will be a key voice on the executive leadership team, shaping the company's overall strategy and contributing to its long term vision. Key Responsibilities Strategic Revenue Leadership Develop, articulate, and execute a comprehensive and integrated revenue strategy that aligns with the company's overall business objectives and financial goals. This includes setting ambitious yet achievable revenue targets, defining key performance indicators (KPIs), and establishing a framework for predictable forecasting. Go-to-Market (GTM) Strategy Continuously evaluate and refine the company's GTM strategy, including market segmentation, ideal customer profiles, pricing, packaging, and channel strategy (direct, channel partners, alliances). Executive Team Collaboration Serve as a key member of the executive leadership team, providing critical insights and data driven recommendations to inform company wide strategy, product roadmap, and investment decisions. Team Building and Mentorship Recruit, train, and develop a world class global revenue team. Foster a culture of high performance, collaboration, accountability, and continuous learning across sales, marketing, and customer success. Sales Organization Management Lead all aspects of the global sales organization, including enterprise sales, mid market, inside sales, and sales engineering. Implement and optimize sales processes, methodologies and performance management systems to maximize productivity and success. Pipeline and Funnel Management Oversee the entire sales funnel from lead generation to close. Work closely with marketing to ensure a healthy and growing pipeline of qualified leads and opportunities. Marketing and Sales Alignment Own the marketing department and ensure seamless alignment on messaging, demand generation campaigns, content strategy, and lead qualification processes. Ensure marketing ROI is maximized in terms of revenue contribution. Customer Success and Retention Own the entire customer lifecycle post initial sale. Develop and lead the customer success function to ensure high levels of customer satisfaction, adoption, retention, and expansion (upsell/cross sell), ultimately maximizing customer lifetime value (CLV). Revenue Operations (RevOps) Build and lead a sophisticated RevOps function to provide the data, analytics, processes, and technology stack (CRM, marketing automation, etc.) required to drive efficiency and informed decision making across the entire revenue organization. Data-Driven Forecasting and Reporting Implement rigorous forecasting methodologies and provide regular, transparent reporting on revenue performance, pipeline health, and key metrics to the CEO and Board of Directors. Channel and Partner Ecosystem Design and scale a strategic channel and alliance program, building mutually beneficial relationships with VARs, MSSPs, technology partners, and system integrators to extend market reach and accelerate growth. Candidate Profile Executive Leadership Experience A minimum of 15+ years of professional experience, with at least 7-10 years in a senior revenue leadership role (e.g., CRO, SVP of Global Sales). Proven Scaling Track Record Overseen rapid growth in a $10m-$100m turnover business. Background includes either a VAR or a niche consultancy practice, with overlap with a NETbuilder partner heavily preferred (Cribl, Crowdstrike, Pega, ServiceNow, Dynatrace). Go-to-Market Mastery Experience designing and executing multi channel GTM strategies, including direct enterprise sales, inside sales, and building a successful channel partner program from the ground up. Operational Rigor Expertise in building and managing a data driven revenue engine. Deep proficiency with modern sales and marketing technology stacks (e.g., Salesforce, HubSpot, SalesLoft, Marketo). Global Experience Experience managing geographically dispersed, global teams and executing international expansion strategies is strongly preferred. Inspirational Leadership A natural leader and mentor with a history of attracting, developing, and retaining top tier talent. Must be able to inspire and motivate teams to achieve extraordinary results. Strategic Acumen The ability to think strategically and translate high level corporate strategy into actionable plans and tangible results. Location & travel: Based in London, but with regular travel across group offices, client sites and partner events predominantly in USA, London and mainland Europe.
Aug 04, 2026
Full time
NETbuilder is a leading software engineering company specializing in cutting edge professional services, managed services, and enablement solutions. We develop some of the industry's most skilled and high performing engineers, who work with some of the world's largest enterprises. With a global presence, we operate across multiple industries, bringing expertise in Digital, Observability, Automation, Data, Cybersecurity, and Cloud. The group goes to market through a mix of direct enterprise selling and technology partner ecosystems (e.g Cribl, Crowdstrike, Pega, ServiceNow, Dynatrace). NETbuilder is two years into a Private Equity ownership cycle and has recently acquired a business in the US while actively pursuing further M&A in both the US and EMEA. The NETbuilder group has been through a period of revenue growth, both organic and acquisitive, and is looking to grow from current turnover of $40m to $100m+, seeking an experienced CRO that can be integral in that growth story. As part of the Executive Team reporting into the Group CEO based in London, the CRO will represent a company known for its world class consultants and services. The Role As the Chief Revenue Officer (CRO) at NETbuilder, you will be responsible for creating a cohesive, high performance revenue organization that is scalable and relentlessly focused on achieving ambitious growth targets. This role requires a strategic thinker with a hands on approach, capable of building a world class team, refining go to market strategies, and instilling a culture of accountability and success. You will be a key voice on the executive leadership team, shaping the company's overall strategy and contributing to its long term vision. Key Responsibilities Strategic Revenue Leadership Develop, articulate, and execute a comprehensive and integrated revenue strategy that aligns with the company's overall business objectives and financial goals. This includes setting ambitious yet achievable revenue targets, defining key performance indicators (KPIs), and establishing a framework for predictable forecasting. Go-to-Market (GTM) Strategy Continuously evaluate and refine the company's GTM strategy, including market segmentation, ideal customer profiles, pricing, packaging, and channel strategy (direct, channel partners, alliances). Executive Team Collaboration Serve as a key member of the executive leadership team, providing critical insights and data driven recommendations to inform company wide strategy, product roadmap, and investment decisions. Team Building and Mentorship Recruit, train, and develop a world class global revenue team. Foster a culture of high performance, collaboration, accountability, and continuous learning across sales, marketing, and customer success. Sales Organization Management Lead all aspects of the global sales organization, including enterprise sales, mid market, inside sales, and sales engineering. Implement and optimize sales processes, methodologies and performance management systems to maximize productivity and success. Pipeline and Funnel Management Oversee the entire sales funnel from lead generation to close. Work closely with marketing to ensure a healthy and growing pipeline of qualified leads and opportunities. Marketing and Sales Alignment Own the marketing department and ensure seamless alignment on messaging, demand generation campaigns, content strategy, and lead qualification processes. Ensure marketing ROI is maximized in terms of revenue contribution. Customer Success and Retention Own the entire customer lifecycle post initial sale. Develop and lead the customer success function to ensure high levels of customer satisfaction, adoption, retention, and expansion (upsell/cross sell), ultimately maximizing customer lifetime value (CLV). Revenue Operations (RevOps) Build and lead a sophisticated RevOps function to provide the data, analytics, processes, and technology stack (CRM, marketing automation, etc.) required to drive efficiency and informed decision making across the entire revenue organization. Data-Driven Forecasting and Reporting Implement rigorous forecasting methodologies and provide regular, transparent reporting on revenue performance, pipeline health, and key metrics to the CEO and Board of Directors. Channel and Partner Ecosystem Design and scale a strategic channel and alliance program, building mutually beneficial relationships with VARs, MSSPs, technology partners, and system integrators to extend market reach and accelerate growth. Candidate Profile Executive Leadership Experience A minimum of 15+ years of professional experience, with at least 7-10 years in a senior revenue leadership role (e.g., CRO, SVP of Global Sales). Proven Scaling Track Record Overseen rapid growth in a $10m-$100m turnover business. Background includes either a VAR or a niche consultancy practice, with overlap with a NETbuilder partner heavily preferred (Cribl, Crowdstrike, Pega, ServiceNow, Dynatrace). Go-to-Market Mastery Experience designing and executing multi channel GTM strategies, including direct enterprise sales, inside sales, and building a successful channel partner program from the ground up. Operational Rigor Expertise in building and managing a data driven revenue engine. Deep proficiency with modern sales and marketing technology stacks (e.g., Salesforce, HubSpot, SalesLoft, Marketo). Global Experience Experience managing geographically dispersed, global teams and executing international expansion strategies is strongly preferred. Inspirational Leadership A natural leader and mentor with a history of attracting, developing, and retaining top tier talent. Must be able to inspire and motivate teams to achieve extraordinary results. Strategic Acumen The ability to think strategically and translate high level corporate strategy into actionable plans and tangible results. Location & travel: Based in London, but with regular travel across group offices, client sites and partner events predominantly in USA, London and mainland Europe.
Join us as a Trustee and contribute to our campaigning journey to help make the food system healthier and fairer. Be part of the creative, agile and growing team behind Bite Back's exceptional teenage activists from England and Scotland. Work with a vibrant, dynamic and youth-led organisation that is committed to advancing child rights and creating healthy futures for children across the UK and abroad by improving our global, national, and local food systems. Trustee Role & Responsibilities As a Trustee, you will share collective statutory responsibility duties for the governance and strategic direction of Bite Back: Strategic Oversight: Ensure Bite Back pursues its charitable objectives by approving and monitoring our long-term strategy and organisational goals Compliance & Governance: Ensure that compliance with governing documents, charity law, company law, safeguarding standards, and all relevant statutory regulations in England & Wales, and Scotland. Financial Stewardship: Protect and manage the charity's assets, ensuring financial stability, proper investment, and exclusive application of funds toward our charitable mission. Risk & Performance Management: Evaluate performance against agreed strategy, monitor organisational risks, and ensure proper internal controls and policies are in place. CEO Support & Governance: Provide support, constructive challenge, and oversight to the Chief Executive Officer. In addition to statutory duties, Trustees act as critical friends and champions for Bite Back. You will draw on your professional skills, networks, and lived experience to advise the Board and Senior Leadership Team, scrutinise board papers, and support key strategic initiatives. Person specification Following a recent governance review and skills audit, we are seeking up to three new Trustees to join our Board during an exciting phase of expansion across the UK. Candidates should bring deep expertise in at least one of the following core priority areas: 1. Scottish Youth Charity & Governance Expertise: Senior leadership experience from across Scotland's charity sector (ideally, but not necessarily, within the children and young people's sector), with strong professional networks across Scottish government, civil society, and funders to help guide our growing footprint and programmes as a registered Scottish charity (SC055240). In addition to strong Scottish safeguarding and child protection experience, and Scottish charity governance knowledge. 2. Youth Voice / Education Charity Leadership Expertise: Senior leadership experience within the youth sector (youth voice / development / advocacy) or education sector working with young people, or experience scaling high impact social ventures that improve lives of young people, or movement building, or philanthropic and donor networks to support income generation, organisational growth, and governance trajectory. In addition to strong child safeguarding experience. 3. Political Strategy & Campaign Expertise: Expertise in building high-impact strategic campaigns to influence policy, with strong PR/media/political professional networks to support Bite Back's young campaigners' efforts to hold Big Food accountable via fresh, innovative, and digital-forward ways. Core Qualities Required for All Trustees A deep commitment to Bite Back's mission, values, and youth-led ethos, alongside the strategic vision to help steer a dynamic, growing national movement Good, independent judgement and thinking, and the willingness to speak your mind candidly while constructively challenging executive leadership A clear understanding and acceptance of the statutory duties, responsibilities, and legal liabilities of trusteeship under charity and company law An ability to think creatively, embrace fresh perspectives, and navigate complex policy public health, and campaigning landscapes An ability to work effectively as an active member of a team, building strong, supportive relationships with fellow Trustees, Youth Activists, and executive leadership An openness to leveraging personal and professional networks to support elevating the voices of Bite Back's young people and their campaigns. A genuine willingness to devote the necessary time, energy, and effort to prepare for board meetings, advise on sub-committees, and champion the organisation externally A steadfast commitment to diversity, equity, inclusion, and belonging alongside full alignment with Nolan's Seven Principles of Public Life (Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership) Time Commitment & Location Board meetings: 4 meetings per year (held virtually or in London, with hybrid access) Sub-Committees: Participation in one Board sub-committee where relevant Ad-Hoc Support: Occasional strategic guidance, reading time, and attendance at key Bite Back events or youth showcases Our Organisation & Governance Bite Back is a registered charity in England & Wales () and Scotland (SC055240). Bite Back is led by young people - not consulted as an afterthought, but led. Over 70+ core youth activists who sit on our Youth Board directly shape our strategy, campaigns, and communications, supported by thousands of young people engaged across our UK networks. Our staff team of about 30 people works in partnership with our Youth Board, using their professional networks and expertise to create platforms for young leaders to drive systemic change. Bite Back is overseen by a dedicated Board of Trustees, led by Chair Dr. Dolly van Tulleken. The Board is responsible for ensuring the charity fulfills its mission, remains strictly youth-led, and maintains robust financial and operational governance. Our Board currently includes experienced professionals across health, education, finance, campaigns, and youth engagement, alongside Youth Trustees who bring essential lived experience to our governance. Our Board has a Finance Sub-Committee to support specifically with the long-term financial sustainability of the charity. Everything we do is guided by the core values developed by our Youth Board: Fresh, Resilient, Energetic, Real, and Respectful. Diversity, Equity, Inclusion & Belonging (DEI-B) As part of our commitment to making meaningful progress towards a movement where everyone feels valued, respected, and empowered, Bite Back's DEIB vision statement has been co-developed by Bite Back's young people, staff and trustees: A fair food system means our working culture and values - Real, Respectful, Resilient, Fresh and Energetic - reflects this vision. We support our staf , ambassadors and trustees to live Bite Back's values in their work. At Bite Back, DEIB means that our people are able to join and navigate the workplace, trusting they'll be supported to thrive, and that we'll respond with compassion and make change when things fall short. We recognise the systems of oppression which keep marginalised groups from power, and seek to proactively build equity. We are intentional about representation. We actively recruit under-represented voices, ensuring our staf team and youth board are representative of a wide variety of lived experiences. We push to improve outcomes for those kept furthest from power, celebrate differences and ensure accessibility is built in, not added on. Our aspiration and intention is that Bite Back is an organisation that recognises, shares and acts on its power and responsibility to young people, employees, community and wider society, driving equity and inclusion in every space, and in every decision. You can read more about how we approach DEI-B on our website. We are intentional about representation and equity: Youth-Led Representation: We ensure our core movement including over 70+ Youth Activists and thousands of young campaigners across England and Scotland reflects the rich diversity of young people most impacted by food insecurity and junk food marketing. Proactive Inclusion: We actively recruit under-represented voices to our staff team and Board of Trustees, celebrating difference and embedding accessibility into everything we do by design. Continuous Improvement: We continually review and embed inclusive practices across our recruitment, organisational culture, campaign priorities, and board governance.
Aug 04, 2026
Full time
Join us as a Trustee and contribute to our campaigning journey to help make the food system healthier and fairer. Be part of the creative, agile and growing team behind Bite Back's exceptional teenage activists from England and Scotland. Work with a vibrant, dynamic and youth-led organisation that is committed to advancing child rights and creating healthy futures for children across the UK and abroad by improving our global, national, and local food systems. Trustee Role & Responsibilities As a Trustee, you will share collective statutory responsibility duties for the governance and strategic direction of Bite Back: Strategic Oversight: Ensure Bite Back pursues its charitable objectives by approving and monitoring our long-term strategy and organisational goals Compliance & Governance: Ensure that compliance with governing documents, charity law, company law, safeguarding standards, and all relevant statutory regulations in England & Wales, and Scotland. Financial Stewardship: Protect and manage the charity's assets, ensuring financial stability, proper investment, and exclusive application of funds toward our charitable mission. Risk & Performance Management: Evaluate performance against agreed strategy, monitor organisational risks, and ensure proper internal controls and policies are in place. CEO Support & Governance: Provide support, constructive challenge, and oversight to the Chief Executive Officer. In addition to statutory duties, Trustees act as critical friends and champions for Bite Back. You will draw on your professional skills, networks, and lived experience to advise the Board and Senior Leadership Team, scrutinise board papers, and support key strategic initiatives. Person specification Following a recent governance review and skills audit, we are seeking up to three new Trustees to join our Board during an exciting phase of expansion across the UK. Candidates should bring deep expertise in at least one of the following core priority areas: 1. Scottish Youth Charity & Governance Expertise: Senior leadership experience from across Scotland's charity sector (ideally, but not necessarily, within the children and young people's sector), with strong professional networks across Scottish government, civil society, and funders to help guide our growing footprint and programmes as a registered Scottish charity (SC055240). In addition to strong Scottish safeguarding and child protection experience, and Scottish charity governance knowledge. 2. Youth Voice / Education Charity Leadership Expertise: Senior leadership experience within the youth sector (youth voice / development / advocacy) or education sector working with young people, or experience scaling high impact social ventures that improve lives of young people, or movement building, or philanthropic and donor networks to support income generation, organisational growth, and governance trajectory. In addition to strong child safeguarding experience. 3. Political Strategy & Campaign Expertise: Expertise in building high-impact strategic campaigns to influence policy, with strong PR/media/political professional networks to support Bite Back's young campaigners' efforts to hold Big Food accountable via fresh, innovative, and digital-forward ways. Core Qualities Required for All Trustees A deep commitment to Bite Back's mission, values, and youth-led ethos, alongside the strategic vision to help steer a dynamic, growing national movement Good, independent judgement and thinking, and the willingness to speak your mind candidly while constructively challenging executive leadership A clear understanding and acceptance of the statutory duties, responsibilities, and legal liabilities of trusteeship under charity and company law An ability to think creatively, embrace fresh perspectives, and navigate complex policy public health, and campaigning landscapes An ability to work effectively as an active member of a team, building strong, supportive relationships with fellow Trustees, Youth Activists, and executive leadership An openness to leveraging personal and professional networks to support elevating the voices of Bite Back's young people and their campaigns. A genuine willingness to devote the necessary time, energy, and effort to prepare for board meetings, advise on sub-committees, and champion the organisation externally A steadfast commitment to diversity, equity, inclusion, and belonging alongside full alignment with Nolan's Seven Principles of Public Life (Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership) Time Commitment & Location Board meetings: 4 meetings per year (held virtually or in London, with hybrid access) Sub-Committees: Participation in one Board sub-committee where relevant Ad-Hoc Support: Occasional strategic guidance, reading time, and attendance at key Bite Back events or youth showcases Our Organisation & Governance Bite Back is a registered charity in England & Wales () and Scotland (SC055240). Bite Back is led by young people - not consulted as an afterthought, but led. Over 70+ core youth activists who sit on our Youth Board directly shape our strategy, campaigns, and communications, supported by thousands of young people engaged across our UK networks. Our staff team of about 30 people works in partnership with our Youth Board, using their professional networks and expertise to create platforms for young leaders to drive systemic change. Bite Back is overseen by a dedicated Board of Trustees, led by Chair Dr. Dolly van Tulleken. The Board is responsible for ensuring the charity fulfills its mission, remains strictly youth-led, and maintains robust financial and operational governance. Our Board currently includes experienced professionals across health, education, finance, campaigns, and youth engagement, alongside Youth Trustees who bring essential lived experience to our governance. Our Board has a Finance Sub-Committee to support specifically with the long-term financial sustainability of the charity. Everything we do is guided by the core values developed by our Youth Board: Fresh, Resilient, Energetic, Real, and Respectful. Diversity, Equity, Inclusion & Belonging (DEI-B) As part of our commitment to making meaningful progress towards a movement where everyone feels valued, respected, and empowered, Bite Back's DEIB vision statement has been co-developed by Bite Back's young people, staff and trustees: A fair food system means our working culture and values - Real, Respectful, Resilient, Fresh and Energetic - reflects this vision. We support our staf , ambassadors and trustees to live Bite Back's values in their work. At Bite Back, DEIB means that our people are able to join and navigate the workplace, trusting they'll be supported to thrive, and that we'll respond with compassion and make change when things fall short. We recognise the systems of oppression which keep marginalised groups from power, and seek to proactively build equity. We are intentional about representation. We actively recruit under-represented voices, ensuring our staf team and youth board are representative of a wide variety of lived experiences. We push to improve outcomes for those kept furthest from power, celebrate differences and ensure accessibility is built in, not added on. Our aspiration and intention is that Bite Back is an organisation that recognises, shares and acts on its power and responsibility to young people, employees, community and wider society, driving equity and inclusion in every space, and in every decision. You can read more about how we approach DEI-B on our website. We are intentional about representation and equity: Youth-Led Representation: We ensure our core movement including over 70+ Youth Activists and thousands of young campaigners across England and Scotland reflects the rich diversity of young people most impacted by food insecurity and junk food marketing. Proactive Inclusion: We actively recruit under-represented voices to our staff team and Board of Trustees, celebrating difference and embedding accessibility into everything we do by design. Continuous Improvement: We continually review and embed inclusive practices across our recruitment, organisational culture, campaign priorities, and board governance.
Morgan Parkes Recruitment Limited
Coventry, Warwickshire
Commercial & Ecommerce Director Salary: £90,000 - £100,000 Location: Coventry (Hybrid Working) Hours: Full Time Monday-Friday 9:00am-5:00pm About the Role An exciting opportunity has arisen for an experienced Commercial & Ecommerce Director to join a growing and ambitious organisation with significant expansion plans. Reporting directly to a highly strategic and data-driven CEO, you will be responsible for developing and delivering a commercially focused, Ecommerce-led growth strategy. This is a pivotal executive leadership role where you'll shape the future direction of the business, driving online revenue, improving customer acquisition and maximising profitability across all commercial channels. This is more than a traditional Commercial Director position. We're looking for a leader who understands the fast-paced Ecommerce landscape, thrives on using customer insight and commercial data to influence decision-making, and has a proven track record of delivering exceptional online growth. Leading the Sales, Marketing, Ecommerce and Digital teams, you will ensure every commercial function works collaboratively to deliver an outstanding customer experience and achieve ambitious growth targets. Key Responsibilities Develop and deliver an Ecommerce led commercial strategy aligned with the company's long-term growth plans. Drive sustainable revenue growth while maximising profitability across all online and offline commercial channels. Lead the Sales, Marketing, Ecommerce and Digital teams, creating a collaborative, high-performing commercial function. Take ownership of the online trading strategy, continually improving website performance, customer acquisition, conversion rates and customer lifetime value. Use customer insight, market intelligence and commercial analytics to influence strategic business decisions. Optimise pricing strategies, promotional activity, product mix and merchandising to maximise sales performance. Improve the online customer journey, identifying opportunities to increase engagement, conversion and retention. Work closely with Marketing and Digital teams to maximise ROI across paid media, CRM, SEO and other digital channels. Drive growth within the trade division by developing strategic commercial partnerships. Monitor Ecommerce performance through key trading metrics including revenue, traffic, conversion, average order value and profitability. Take full ownership of commercial budgets, forecasting and P&L performance. Build, coach and develop high-performing teams, creating a culture of accountability, innovation and continuous improvement. Continually review commercial structures and identify opportunities to improve operational efficiency and business performance. About You We're looking for an experienced commercial leader with a genuine passion for Ecommerce and digital growth. You will have: Proven experience operating at Commercial Director, Ecommerce Director or Senior Commercial Leadership level. A strong background leading Ecommerce businesses or consumer-facing brands where online trading has been central to commercial success. A demonstrable track record of delivering significant Ecommerce growth, increasing revenue and improving commercial performance. Extensive experience leading multi-channel Sales, Marketing, Ecommerce and Digital teams. Strong knowledge of online trading, digital merchandising, customer acquisition, conversion optimisation and customer retention strategies. Excellent commercial acumen with significant P&L ownership and budget management experience. Exceptional analytical skills, with the ability to interpret customer data, trading performance and market trends to inform strategic decisions. Experience reviewing commercial structures, implementing change and driving continuous improvement. Outstanding leadership skills with a passion for developing high-performing teams. Excellent communication, influencing and stakeholder management skills. A strategic mindset combined with a hands-on approach and the ability to deliver measurable commercial results. What's on Offer Salary of £90,000 - £100,000 Hybrid working The opportunity to work alongside an ambitious, forward-thinking CEO. A genuine opportunity to shape the commercial direction of a growing business. Significant autonomy to influence strategy, structure and business performance. The chance to lead an Ecommerce-focused commercial transformation and make a lasting impact. Working Hours The core working hours are Monday to Friday, 9:00am-5:00pm . As this is a senior leadership role, flexibility will be required to meet the needs of the business. For more information, please send your CV in or apply online for this role. Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.
Aug 04, 2026
Full time
Commercial & Ecommerce Director Salary: £90,000 - £100,000 Location: Coventry (Hybrid Working) Hours: Full Time Monday-Friday 9:00am-5:00pm About the Role An exciting opportunity has arisen for an experienced Commercial & Ecommerce Director to join a growing and ambitious organisation with significant expansion plans. Reporting directly to a highly strategic and data-driven CEO, you will be responsible for developing and delivering a commercially focused, Ecommerce-led growth strategy. This is a pivotal executive leadership role where you'll shape the future direction of the business, driving online revenue, improving customer acquisition and maximising profitability across all commercial channels. This is more than a traditional Commercial Director position. We're looking for a leader who understands the fast-paced Ecommerce landscape, thrives on using customer insight and commercial data to influence decision-making, and has a proven track record of delivering exceptional online growth. Leading the Sales, Marketing, Ecommerce and Digital teams, you will ensure every commercial function works collaboratively to deliver an outstanding customer experience and achieve ambitious growth targets. Key Responsibilities Develop and deliver an Ecommerce led commercial strategy aligned with the company's long-term growth plans. Drive sustainable revenue growth while maximising profitability across all online and offline commercial channels. Lead the Sales, Marketing, Ecommerce and Digital teams, creating a collaborative, high-performing commercial function. Take ownership of the online trading strategy, continually improving website performance, customer acquisition, conversion rates and customer lifetime value. Use customer insight, market intelligence and commercial analytics to influence strategic business decisions. Optimise pricing strategies, promotional activity, product mix and merchandising to maximise sales performance. Improve the online customer journey, identifying opportunities to increase engagement, conversion and retention. Work closely with Marketing and Digital teams to maximise ROI across paid media, CRM, SEO and other digital channels. Drive growth within the trade division by developing strategic commercial partnerships. Monitor Ecommerce performance through key trading metrics including revenue, traffic, conversion, average order value and profitability. Take full ownership of commercial budgets, forecasting and P&L performance. Build, coach and develop high-performing teams, creating a culture of accountability, innovation and continuous improvement. Continually review commercial structures and identify opportunities to improve operational efficiency and business performance. About You We're looking for an experienced commercial leader with a genuine passion for Ecommerce and digital growth. You will have: Proven experience operating at Commercial Director, Ecommerce Director or Senior Commercial Leadership level. A strong background leading Ecommerce businesses or consumer-facing brands where online trading has been central to commercial success. A demonstrable track record of delivering significant Ecommerce growth, increasing revenue and improving commercial performance. Extensive experience leading multi-channel Sales, Marketing, Ecommerce and Digital teams. Strong knowledge of online trading, digital merchandising, customer acquisition, conversion optimisation and customer retention strategies. Excellent commercial acumen with significant P&L ownership and budget management experience. Exceptional analytical skills, with the ability to interpret customer data, trading performance and market trends to inform strategic decisions. Experience reviewing commercial structures, implementing change and driving continuous improvement. Outstanding leadership skills with a passion for developing high-performing teams. Excellent communication, influencing and stakeholder management skills. A strategic mindset combined with a hands-on approach and the ability to deliver measurable commercial results. What's on Offer Salary of £90,000 - £100,000 Hybrid working The opportunity to work alongside an ambitious, forward-thinking CEO. A genuine opportunity to shape the commercial direction of a growing business. Significant autonomy to influence strategy, structure and business performance. The chance to lead an Ecommerce-focused commercial transformation and make a lasting impact. Working Hours The core working hours are Monday to Friday, 9:00am-5:00pm . As this is a senior leadership role, flexibility will be required to meet the needs of the business. For more information, please send your CV in or apply online for this role. Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.
Bela Recruitment is hiring a Senior Brand Executive (Marketing Manager), in Cookstown, Co.Tyrone, Northern Ireland. Part of a wider group of companies which has a huge turnover & headcount, this new business already has a £15M+ turnover and growing. This growth is thanks to innovation in the sector, trust in their brand, investment in manufacturing and strong marketing activity. Job Responsibilities As a Senior Brand Executive (Marketing Manager) reporting directly to the MD, you will develop and execute the companies marketing strategies, enhancing brand visibility and driving customer engagement across all products. Develop and implement annual bran plan and budges. Monitor competitor activity, industry trends, analyse sales info and conduct market research to drive marketing strategy. Plan & delivery all marketing campaigns, to timescales and within budgets, such as; New Product Launches, manage websites, build photograph & video portfolio. Creative development, visual and messaging. Video and CGI. Technical and Promotional Literature, taking ownership of brief, copy content, photography, design, production and distribution. Advertising campaigns - Direct Mail - PR - Events - Point of Sale - Social Media - PPC Campaigns - Email Marketing. Provide marketing support for sales teams, agents, distributors and customers. Support junior marketing team with development. Full job spec on request Requirements Min 4+ years B2B Marketing Experience. Degree in Marketing, Business or related subject. Ideally experience of marketing in construction or manufacturing sector. Ability to learn technical information and communicate it in a simplified & accessible way. Strong people, project and organisational skills. Strong experience across a range of marketing formats - Digital, SEO, Email, Socials, Traditional, Events. Excellent communication skills, driven to succeed and strong interpersonal skills. Proven ability to manage marketing projects, which drive effective sales, growth and market share. Rewards Fantastic salary on offer - Call To Discuss! Mon-Thu 8.45am-5pm and Fri 8.45-3.30pm. Increased annual leave to 32 days - increasing with length of service. Enhanced Pension Onsite Parking Death in Service Enhanced Maternity & Paternity Pay Westfield Healthcare Packages Fitbits & Bike to Work Schemes Employee Discount Scheme Health & Wellbeing Programmes Employee Assistance Programme Flexible Working How to Apply Click on Apply button & send your cv to Jason Corr at Bela Recruitment or call All applications will be strictly confidential and no cvs will be sent to any employer without your permission. Tags - Marketing Executive - Marketing Manager - Brand Manager - Brand Executive - Senior Brand Executive
Aug 04, 2026
Full time
Bela Recruitment is hiring a Senior Brand Executive (Marketing Manager), in Cookstown, Co.Tyrone, Northern Ireland. Part of a wider group of companies which has a huge turnover & headcount, this new business already has a £15M+ turnover and growing. This growth is thanks to innovation in the sector, trust in their brand, investment in manufacturing and strong marketing activity. Job Responsibilities As a Senior Brand Executive (Marketing Manager) reporting directly to the MD, you will develop and execute the companies marketing strategies, enhancing brand visibility and driving customer engagement across all products. Develop and implement annual bran plan and budges. Monitor competitor activity, industry trends, analyse sales info and conduct market research to drive marketing strategy. Plan & delivery all marketing campaigns, to timescales and within budgets, such as; New Product Launches, manage websites, build photograph & video portfolio. Creative development, visual and messaging. Video and CGI. Technical and Promotional Literature, taking ownership of brief, copy content, photography, design, production and distribution. Advertising campaigns - Direct Mail - PR - Events - Point of Sale - Social Media - PPC Campaigns - Email Marketing. Provide marketing support for sales teams, agents, distributors and customers. Support junior marketing team with development. Full job spec on request Requirements Min 4+ years B2B Marketing Experience. Degree in Marketing, Business or related subject. Ideally experience of marketing in construction or manufacturing sector. Ability to learn technical information and communicate it in a simplified & accessible way. Strong people, project and organisational skills. Strong experience across a range of marketing formats - Digital, SEO, Email, Socials, Traditional, Events. Excellent communication skills, driven to succeed and strong interpersonal skills. Proven ability to manage marketing projects, which drive effective sales, growth and market share. Rewards Fantastic salary on offer - Call To Discuss! Mon-Thu 8.45am-5pm and Fri 8.45-3.30pm. Increased annual leave to 32 days - increasing with length of service. Enhanced Pension Onsite Parking Death in Service Enhanced Maternity & Paternity Pay Westfield Healthcare Packages Fitbits & Bike to Work Schemes Employee Discount Scheme Health & Wellbeing Programmes Employee Assistance Programme Flexible Working How to Apply Click on Apply button & send your cv to Jason Corr at Bela Recruitment or call All applications will be strictly confidential and no cvs will be sent to any employer without your permission. Tags - Marketing Executive - Marketing Manager - Brand Manager - Brand Executive - Senior Brand Executive
Splendid Hospitality Group, at Hilton London Bankside, seeks a Marketing Executive to support the Head of Marketing in delivering the marketing strategy for luxury properties. You will oversee day-to-day activities across social media, email marketing, content creation, and campaigns, collaborating with hotel teams and suppliers to uphold brand standards. You will report on campaign performance, assist with digital PR, and manage CRM-based email outreach while maintaining brand consistency
Aug 04, 2026
Full time
Splendid Hospitality Group, at Hilton London Bankside, seeks a Marketing Executive to support the Head of Marketing in delivering the marketing strategy for luxury properties. You will oversee day-to-day activities across social media, email marketing, content creation, and campaigns, collaborating with hotel teams and suppliers to uphold brand standards. You will report on campaign performance, assist with digital PR, and manage CRM-based email outreach while maintaining brand consistency
Job Overview We are seeking an experienced attorney to be a member of our data privacy and digital regulatory legal practice focused on the EU region but with responsibilities outside the region as well providing strategic counsel across business segments and corporate functions. The position carries both strategic and operational weight: shaping enterprise policy while managing day to day legal risk where compliance failures can trigger regulatory enforcement, loss of customer trust, or disruption to business operations. The role partners closely with functional and business teams to embed legal and compliance considerations into internal systems, product development, incident response, and business operations. This position has no direct reports but operates at an executive level in the Law Department with significant influence on legal and business strategy. You will report directly to our VP & GC Data Privacy, and you'll work out of Bracknell UK on a hybrid work schedule. Why This Role Matters Data Privacy and digital regulations are growing in complexity and consequence across Honeywell Technologies' global operations. Considering GDPR, the EU Data Act, and cross border data localization requirements, this role ensures Honeywell meets its legal obligations while enabling the business to operate at speed. Key Responsibilities EU Data Privacy Regulation Legal Counsel Provides legal advice to Honeywell SBG and Functional Leadership concerning data privacy and data export/localization laws and regulations that impact Honeywell primarily in the EU including the GDPR, but also encompassing other regional, national and local laws regulating Honeywell's operations and activities in the areas of cross border data sharing, new system implementations, new service and product offerings, including cloud based SaaS, XAAS and PAAS offerings, and the use of emerging technologies like Generative AI and ML. Privacy Program Development, Implementation and Administration Works as part of a Corporate COE cross SBG and Functionally to develop, implement, and administer a robust global and sustainable data privacy program to minimize data privacy risk and support Honeywell's organic growth through product and service offerings that are privacy compliant and build trust in the Company's brand. Works with the Government Relations team to influence and formulate data privacy, localization, and related laws consistent with Honeywell's business objectives. Develops and maintains mechanisms to facilitate intragroup and external cross border data transfers. Develops Honeywell wide and Function specific data privacy training programs, including Accelerator modules. Reviews privacy impact assessments and conducts DPIAs for assigned SBGs and Functions. Promotes a culture of high data privacy ethical standards and accountability. Human Resources Provides EU data privacy legal support to Human Resources on employee, candidate, contingent worker, and workplace data processing activities, including recruiting, onboarding, performance management, benefits administration, workforce analytics, investigations, employee monitoring, and HR technology implementations. Advises Human Resources on GDPR transparency, lawful basis, retention, access, transfer, and data subject rights requirements for employee personal data, including special category data. Reviews and supports DPIAs, legitimate interest assessments, notices, policies, and procedures for HR processing activities involving sensitive data, monitoring technologies, or new HR systems. Partners with Human Resources, IT, and Compliance teams to manage privacy risks in HR vendor engagements, cross border HR data transfers, employee investigations, works council consultations, and responses to employee privacy complaints or requests. Marketing Along with other COE team members, provides data privacy strategy and leadership for Honeywell's Marketing and Sales teams, identifying and developing innovative initiatives to improve communication and execution of Honeywell's Digital Marketing Policy and processes while identifying opportunities to maximize data use. Provides thought leadership for data privacy developments in the Sales and Marketing space including the impact of EU rulings. May conduct PIAs and/or DPIAs on marketing processing activities that involve tracking technologies or new and complex innovative technologies. M&A Supports M & A team and SBG GCs on data privacy aspects of mergers, acquisitions, and divestitures from the due diligence phase until successful integration. Continuously improves the COE's M & A toolkit and integrates lessons learned from transactions. Transactional Work and Third Party Privacy Compliance Supports SBGs on particularly complex or high priority commercial transactions involving data privacy, including participating as needed in difficult negotiations with vendors, customers, channel partners, or other entities regarding data privacy compliance and contract provisions. Drafts and reviews privacy related template provisions and agreements for global cross SBG use with goal of standardization, simplification, and integration of best practices, including data processing agreements, privacy statements and notices, and other standard privacy documents. Reviews third party privacy policies, terms of use and other third party materials for compliance with applicable data privacy laws, regulations, and Honeywell policies/best practices. Conducts and/or reviews data privacy impact assessments or similar analyses of third party practices. Data Subject Requests, Regulator Inquiries, Litigation External Data Requests and Complaints Addresses privacy related complaints received from third parties. Provides legal support for external and internal investigations into alleged privacy violations. Advises on Data Subject Requests and third party requests to ensure compliance with applicable privacy laws. Partners with the SBGs as a subject matter expert in privacy related litigation. Digital Regulation and Governance Advise IT and product teams on data governance, including data classification, retention, access controls, and data quality standards across Honeywell's automation products and internal systems. Serve as the lead legal advisor on data rights and obligations under the EU Data Act, including user access rights to co generated data, data sharing obligations, and restrictions on unfair contractual terms related to data access. Counsel product and commercial teams on data localization and residency requirements across jurisdictions, including emerging requirements in the EU, China, India, and other key markets, and advise on compliant architecture and contractual solutions. Critical Skills Established expertise in data privacy law, data governance, and technology regulatory risk, with demonstrated ability to influence senior leadership. Deep working knowledge of GDPR and the EU Data Act. Strong contracting capability for data privacy and data governance terms, including data access and data rights provisions, security addenda, audit rights, and flowdown clauses. Incident response and regulatory engagement experience, including breach notifications, investigations, and interactions with regulators in the EU. Qualifications You Must Have J.D. (or equivalent) and admitted to practice law in a jurisdiction in the EU. 10+ years of relevant legal experience, including significant experience advising on data privacy, data governance, and technology matters. Demonstrated ability to synthesize complex issues quickly and communicate clearly to technical and non technical audiences. Proven subject matter expertise in data privacy law, data governance, and regulatory risk management. We Value Prior in house legal experience in regulated or industrial sectors. Experience with global data privacy and data governance regulatory regimes, including the EU Data Act and GDPR. Investigation, litigation, or regulatory compliance experience in data privacy and digital regulation. Strong, independent leadership and the ability to set strategic direction and execute in a matrixed organization. Benefits In addition to a competitive salary, leading edge work, and developing solutions side by side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short Term and Long Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Pay Equity The annual base salary range for this position is $242,000 - $302,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. EEO Statement Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability . click apply for full job details
Aug 04, 2026
Full time
Job Overview We are seeking an experienced attorney to be a member of our data privacy and digital regulatory legal practice focused on the EU region but with responsibilities outside the region as well providing strategic counsel across business segments and corporate functions. The position carries both strategic and operational weight: shaping enterprise policy while managing day to day legal risk where compliance failures can trigger regulatory enforcement, loss of customer trust, or disruption to business operations. The role partners closely with functional and business teams to embed legal and compliance considerations into internal systems, product development, incident response, and business operations. This position has no direct reports but operates at an executive level in the Law Department with significant influence on legal and business strategy. You will report directly to our VP & GC Data Privacy, and you'll work out of Bracknell UK on a hybrid work schedule. Why This Role Matters Data Privacy and digital regulations are growing in complexity and consequence across Honeywell Technologies' global operations. Considering GDPR, the EU Data Act, and cross border data localization requirements, this role ensures Honeywell meets its legal obligations while enabling the business to operate at speed. Key Responsibilities EU Data Privacy Regulation Legal Counsel Provides legal advice to Honeywell SBG and Functional Leadership concerning data privacy and data export/localization laws and regulations that impact Honeywell primarily in the EU including the GDPR, but also encompassing other regional, national and local laws regulating Honeywell's operations and activities in the areas of cross border data sharing, new system implementations, new service and product offerings, including cloud based SaaS, XAAS and PAAS offerings, and the use of emerging technologies like Generative AI and ML. Privacy Program Development, Implementation and Administration Works as part of a Corporate COE cross SBG and Functionally to develop, implement, and administer a robust global and sustainable data privacy program to minimize data privacy risk and support Honeywell's organic growth through product and service offerings that are privacy compliant and build trust in the Company's brand. Works with the Government Relations team to influence and formulate data privacy, localization, and related laws consistent with Honeywell's business objectives. Develops and maintains mechanisms to facilitate intragroup and external cross border data transfers. Develops Honeywell wide and Function specific data privacy training programs, including Accelerator modules. Reviews privacy impact assessments and conducts DPIAs for assigned SBGs and Functions. Promotes a culture of high data privacy ethical standards and accountability. Human Resources Provides EU data privacy legal support to Human Resources on employee, candidate, contingent worker, and workplace data processing activities, including recruiting, onboarding, performance management, benefits administration, workforce analytics, investigations, employee monitoring, and HR technology implementations. Advises Human Resources on GDPR transparency, lawful basis, retention, access, transfer, and data subject rights requirements for employee personal data, including special category data. Reviews and supports DPIAs, legitimate interest assessments, notices, policies, and procedures for HR processing activities involving sensitive data, monitoring technologies, or new HR systems. Partners with Human Resources, IT, and Compliance teams to manage privacy risks in HR vendor engagements, cross border HR data transfers, employee investigations, works council consultations, and responses to employee privacy complaints or requests. Marketing Along with other COE team members, provides data privacy strategy and leadership for Honeywell's Marketing and Sales teams, identifying and developing innovative initiatives to improve communication and execution of Honeywell's Digital Marketing Policy and processes while identifying opportunities to maximize data use. Provides thought leadership for data privacy developments in the Sales and Marketing space including the impact of EU rulings. May conduct PIAs and/or DPIAs on marketing processing activities that involve tracking technologies or new and complex innovative technologies. M&A Supports M & A team and SBG GCs on data privacy aspects of mergers, acquisitions, and divestitures from the due diligence phase until successful integration. Continuously improves the COE's M & A toolkit and integrates lessons learned from transactions. Transactional Work and Third Party Privacy Compliance Supports SBGs on particularly complex or high priority commercial transactions involving data privacy, including participating as needed in difficult negotiations with vendors, customers, channel partners, or other entities regarding data privacy compliance and contract provisions. Drafts and reviews privacy related template provisions and agreements for global cross SBG use with goal of standardization, simplification, and integration of best practices, including data processing agreements, privacy statements and notices, and other standard privacy documents. Reviews third party privacy policies, terms of use and other third party materials for compliance with applicable data privacy laws, regulations, and Honeywell policies/best practices. Conducts and/or reviews data privacy impact assessments or similar analyses of third party practices. Data Subject Requests, Regulator Inquiries, Litigation External Data Requests and Complaints Addresses privacy related complaints received from third parties. Provides legal support for external and internal investigations into alleged privacy violations. Advises on Data Subject Requests and third party requests to ensure compliance with applicable privacy laws. Partners with the SBGs as a subject matter expert in privacy related litigation. Digital Regulation and Governance Advise IT and product teams on data governance, including data classification, retention, access controls, and data quality standards across Honeywell's automation products and internal systems. Serve as the lead legal advisor on data rights and obligations under the EU Data Act, including user access rights to co generated data, data sharing obligations, and restrictions on unfair contractual terms related to data access. Counsel product and commercial teams on data localization and residency requirements across jurisdictions, including emerging requirements in the EU, China, India, and other key markets, and advise on compliant architecture and contractual solutions. Critical Skills Established expertise in data privacy law, data governance, and technology regulatory risk, with demonstrated ability to influence senior leadership. Deep working knowledge of GDPR and the EU Data Act. Strong contracting capability for data privacy and data governance terms, including data access and data rights provisions, security addenda, audit rights, and flowdown clauses. Incident response and regulatory engagement experience, including breach notifications, investigations, and interactions with regulators in the EU. Qualifications You Must Have J.D. (or equivalent) and admitted to practice law in a jurisdiction in the EU. 10+ years of relevant legal experience, including significant experience advising on data privacy, data governance, and technology matters. Demonstrated ability to synthesize complex issues quickly and communicate clearly to technical and non technical audiences. Proven subject matter expertise in data privacy law, data governance, and regulatory risk management. We Value Prior in house legal experience in regulated or industrial sectors. Experience with global data privacy and data governance regulatory regimes, including the EU Data Act and GDPR. Investigation, litigation, or regulatory compliance experience in data privacy and digital regulation. Strong, independent leadership and the ability to set strategic direction and execute in a matrixed organization. Benefits In addition to a competitive salary, leading edge work, and developing solutions side by side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short Term and Long Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Pay Equity The annual base salary range for this position is $242,000 - $302,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. EEO Statement Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability . click apply for full job details
Customer Insights Analyst £50,000 - £60,000 Hybrid - Lancashire (3x days per week) This is an opportunity to step into a high impact customer insight role where your analysis directly shapes marketing strategy, customer experience, and commercial performance. You will work with rich customer and patient data to influence how a large, service led organisation engages, retains, and grows its customer base. The Company They are a well established, customer focused organisation operating at scale within a regulated, service led environment. Data and insight sit at the heart of their decision making, with strong collaboration across marketing, operations, and product teams. The business values thoughtful analysis, ethical data use, and turning insight into meaningful action. The Role You will focus on unlocking actionable insight across the full customer lifecycle, supporting CRM performance, retention, and personalisation. Key responsibilities include: Analysing CRM, POS, digital, and survey data to identify behavioural trends and growth opportunities Supporting campaign targeting and optimisation through segmentation, cohort analysis, and predictive insight Developing dashboards that connect customer behaviour to commercial KPIs such as conversion, retention, and lifetime value Leading analysis of satisfaction and advocacy data using sentiment and key driver approaches Delivering clear, executive ready insights to non technical stakeholders Partnering with marketing, operations, and product teams to improve lifecycle communications and service delivery Ensuring GDPR and data governance standards are met in all analysis and reporting Your Skills and Experience Strong commercial experience in customer insight, CRM analytics, or lifecycle analysis Confident using SQL and Python for data analysis Experience with BI and visualisation tools such as Power BI or Tableau Solid understanding of segmentation, retention, and campaign performance metrics Comfortable working with multi channel CRM data including email, SMS, and direct marketing Ability to translate complex data into clear, actionable recommendations What They Offer Competitive salary and benefits package Hybrid working model Exposure to large scale, high value customer data Clear opportunity to influence strategy and see the impact of your work Supportive, collaborative culture with strong values around integrity and improvement How to Apply If you are excited by turning customer data into meaningful commercial insight, apply now to find out more.
Aug 04, 2026
Full time
Customer Insights Analyst £50,000 - £60,000 Hybrid - Lancashire (3x days per week) This is an opportunity to step into a high impact customer insight role where your analysis directly shapes marketing strategy, customer experience, and commercial performance. You will work with rich customer and patient data to influence how a large, service led organisation engages, retains, and grows its customer base. The Company They are a well established, customer focused organisation operating at scale within a regulated, service led environment. Data and insight sit at the heart of their decision making, with strong collaboration across marketing, operations, and product teams. The business values thoughtful analysis, ethical data use, and turning insight into meaningful action. The Role You will focus on unlocking actionable insight across the full customer lifecycle, supporting CRM performance, retention, and personalisation. Key responsibilities include: Analysing CRM, POS, digital, and survey data to identify behavioural trends and growth opportunities Supporting campaign targeting and optimisation through segmentation, cohort analysis, and predictive insight Developing dashboards that connect customer behaviour to commercial KPIs such as conversion, retention, and lifetime value Leading analysis of satisfaction and advocacy data using sentiment and key driver approaches Delivering clear, executive ready insights to non technical stakeholders Partnering with marketing, operations, and product teams to improve lifecycle communications and service delivery Ensuring GDPR and data governance standards are met in all analysis and reporting Your Skills and Experience Strong commercial experience in customer insight, CRM analytics, or lifecycle analysis Confident using SQL and Python for data analysis Experience with BI and visualisation tools such as Power BI or Tableau Solid understanding of segmentation, retention, and campaign performance metrics Comfortable working with multi channel CRM data including email, SMS, and direct marketing Ability to translate complex data into clear, actionable recommendations What They Offer Competitive salary and benefits package Hybrid working model Exposure to large scale, high value customer data Clear opportunity to influence strategy and see the impact of your work Supportive, collaborative culture with strong values around integrity and improvement How to Apply If you are excited by turning customer data into meaningful commercial insight, apply now to find out more.
Communications & Liaison Officer Location: Wirral Salary: Up to 45,000 DOE Working Pattern: Hybrid Working (3 days office / 2 days home) We are seeking an enthusiastic and relationship-focused Communications & Liaison Officer to join a growing Marketing team. This is an exciting opportunity for a communications professional who enjoys building relationships, coordinating events, creating engaging content, and promoting meaningful initiatives. The successful candidate will play a key role in strengthening relationships with clients, charity partners, and external stakeholders while supporting the wider communications strategy. Working closely with marketing, internal communications, and legal teams, you will help raise the businesses profile, enhance stakeholder engagement, and ensure key messages are communicated effectively across multiple channels. Key Responsibilities Coordinate and support client, charity, networking, and internal events, ensuring successful delivery and a positive attendee experience. Build and maintain strong relationships with clients, charity partners, and key stakeholders. Act as a point of contact for external organisations and support partnership activities. Work closely with the Marketing Executive and Internal Communications team to ensure consistent messaging across all channels. Identify opportunities to promote the firm's people, achievements, campaigns, and community initiatives. Create engaging content for social media, websites, newsletters, and other communications platforms. Support and develop the firm's social media presence by creating content and increasing audience engagement. Assist with internal and external communications to keep colleagues, clients, and stakeholders informed. Collaborate with legal teams to develop thought leadership content, case studies, and client success stories. Ensure all communications align with the firm's brand, values, and regulatory requirements. Support Corporate Social Responsibility (CSR) initiatives and charitable partnerships, helping to maximise community impact. Monitor and report on the effectiveness of communications, events, and engagement activities. Key Skills & Experience Must have previous experience working in similar senior communications, marketing, public relations role. Excellent written and verbal communication skills. Strong relationship-building and stakeholder management abilities. Experience coordinating events and managing multiple projects simultaneously. Content creation experience across digital and social media platforms. Good understanding of social media and digital marketing best practices. Highly organised with strong attention to detail. Creative, proactive, and able to identify opportunities to increase engagement and brand awareness. Ability to work collaboratively with a range of internal and external stakeholders. Proficiency in Microsoft Office and marketing or social media management tools. Experience within legal, professional services, agency or a regulated environment would be advantageous. Company Benefits Salary up to 45,000 depending on experience Hybrid working model (3 days office / 2 days home) 23 days holiday plus bank holidays Income Protection Dental Plan Critical Illness Cover Death in Service Benefit Employee Assistance Programme Pension Scheme Excellent opportunities for career development and progression
Aug 04, 2026
Full time
Communications & Liaison Officer Location: Wirral Salary: Up to 45,000 DOE Working Pattern: Hybrid Working (3 days office / 2 days home) We are seeking an enthusiastic and relationship-focused Communications & Liaison Officer to join a growing Marketing team. This is an exciting opportunity for a communications professional who enjoys building relationships, coordinating events, creating engaging content, and promoting meaningful initiatives. The successful candidate will play a key role in strengthening relationships with clients, charity partners, and external stakeholders while supporting the wider communications strategy. Working closely with marketing, internal communications, and legal teams, you will help raise the businesses profile, enhance stakeholder engagement, and ensure key messages are communicated effectively across multiple channels. Key Responsibilities Coordinate and support client, charity, networking, and internal events, ensuring successful delivery and a positive attendee experience. Build and maintain strong relationships with clients, charity partners, and key stakeholders. Act as a point of contact for external organisations and support partnership activities. Work closely with the Marketing Executive and Internal Communications team to ensure consistent messaging across all channels. Identify opportunities to promote the firm's people, achievements, campaigns, and community initiatives. Create engaging content for social media, websites, newsletters, and other communications platforms. Support and develop the firm's social media presence by creating content and increasing audience engagement. Assist with internal and external communications to keep colleagues, clients, and stakeholders informed. Collaborate with legal teams to develop thought leadership content, case studies, and client success stories. Ensure all communications align with the firm's brand, values, and regulatory requirements. Support Corporate Social Responsibility (CSR) initiatives and charitable partnerships, helping to maximise community impact. Monitor and report on the effectiveness of communications, events, and engagement activities. Key Skills & Experience Must have previous experience working in similar senior communications, marketing, public relations role. Excellent written and verbal communication skills. Strong relationship-building and stakeholder management abilities. Experience coordinating events and managing multiple projects simultaneously. Content creation experience across digital and social media platforms. Good understanding of social media and digital marketing best practices. Highly organised with strong attention to detail. Creative, proactive, and able to identify opportunities to increase engagement and brand awareness. Ability to work collaboratively with a range of internal and external stakeholders. Proficiency in Microsoft Office and marketing or social media management tools. Experience within legal, professional services, agency or a regulated environment would be advantageous. Company Benefits Salary up to 45,000 depending on experience Hybrid working model (3 days office / 2 days home) 23 days holiday plus bank holidays Income Protection Dental Plan Critical Illness Cover Death in Service Benefit Employee Assistance Programme Pension Scheme Excellent opportunities for career development and progression
Head of Communications Location: London or Jersey A leading international professional services firm is seeking a dynamic Head of Communications to shape and deliver its global communications strategy. This is a key leadership role responsible for driving both external and internal communications across all markets, practice areas and offices, ensuring full alignment with the firm's business priorities. Internal comms will be the focus of this role! Reporting to the Director of Marketing and Business Development, you will lead a team of communications professionals and work closely with senior stakeholders across the organisation. Key Responsibilities External Communications Develop and execute a comprehensive external communications strategy that supports the firm's business and marketing goals. Strengthen brand awareness and perception across established and emerging markets. Lead the firm's social media strategy, enhancing employee advocacy and growing audience engagement through high-quality content. Manage external content and media agencies to maximise brand visibility. Lead media relations, cultivating strong relationships with key industry, legal and financial publications. Oversee the team's day-to-day activities, including: Drafting and distributing firm, deal and people-related press releases. Pitching stories to target media. Writing communications related to directory rankings and industry publications. Preparing award submissions and associated PR. Identify opportunities for thought leadership to reinforce the firm's expertise and market position. Internal Communications Develop and deliver an internal communications strategy that ensures all employees understand the firm's vision, goals and achievements. Work closely with Executive Committee members, Managing Partners and Group Services leaders to support strategic communications across departments. Enhance and leverage internal communication channels such as the intranet, webinars and town halls. Lead communications for CSR, DE&I, Wellbeing and Alumni initiatives. About You Exceptional interpersonal, written and verbal communication skills. Strong drafting ability with excellent attention to detail and the ability to work under pressure. Proven ability to build trusted relationships with senior leadership. Strong leadership qualities with experience managing a communications team. Deep understanding of PR, social, digital and content marketing. More than 10 years' experience in a senior communications role, ideally within an international professional services environment. Demonstrated track record of leading effective communication strategies that elevate brand awareness and support employee engagement. Solid understanding of the legal or financial sector. Graduate (2:1 or higher) with CIPR, CIM or equivalent professional qualification preferred. At Norfolk Capsey, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let us know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. ABOUT NORFOLK CAPSEY Norfolk Capsey is a professional services marketing & business development recruitment specialist. For over twenty five years we've been connecting talent with many leading professional services firms in the UK & internationally. Access our website for the latest vacancies and follow our LinkedIn page for vacancies & market updates.
Aug 03, 2026
Full time
Head of Communications Location: London or Jersey A leading international professional services firm is seeking a dynamic Head of Communications to shape and deliver its global communications strategy. This is a key leadership role responsible for driving both external and internal communications across all markets, practice areas and offices, ensuring full alignment with the firm's business priorities. Internal comms will be the focus of this role! Reporting to the Director of Marketing and Business Development, you will lead a team of communications professionals and work closely with senior stakeholders across the organisation. Key Responsibilities External Communications Develop and execute a comprehensive external communications strategy that supports the firm's business and marketing goals. Strengthen brand awareness and perception across established and emerging markets. Lead the firm's social media strategy, enhancing employee advocacy and growing audience engagement through high-quality content. Manage external content and media agencies to maximise brand visibility. Lead media relations, cultivating strong relationships with key industry, legal and financial publications. Oversee the team's day-to-day activities, including: Drafting and distributing firm, deal and people-related press releases. Pitching stories to target media. Writing communications related to directory rankings and industry publications. Preparing award submissions and associated PR. Identify opportunities for thought leadership to reinforce the firm's expertise and market position. Internal Communications Develop and deliver an internal communications strategy that ensures all employees understand the firm's vision, goals and achievements. Work closely with Executive Committee members, Managing Partners and Group Services leaders to support strategic communications across departments. Enhance and leverage internal communication channels such as the intranet, webinars and town halls. Lead communications for CSR, DE&I, Wellbeing and Alumni initiatives. About You Exceptional interpersonal, written and verbal communication skills. Strong drafting ability with excellent attention to detail and the ability to work under pressure. Proven ability to build trusted relationships with senior leadership. Strong leadership qualities with experience managing a communications team. Deep understanding of PR, social, digital and content marketing. More than 10 years' experience in a senior communications role, ideally within an international professional services environment. Demonstrated track record of leading effective communication strategies that elevate brand awareness and support employee engagement. Solid understanding of the legal or financial sector. Graduate (2:1 or higher) with CIPR, CIM or equivalent professional qualification preferred. At Norfolk Capsey, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let us know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. ABOUT NORFOLK CAPSEY Norfolk Capsey is a professional services marketing & business development recruitment specialist. For over twenty five years we've been connecting talent with many leading professional services firms in the UK & internationally. Access our website for the latest vacancies and follow our LinkedIn page for vacancies & market updates.
Your new company My client is a leading UK logistics organisation with an impressive national presence and an outstanding reputation for delivering innovative transport, distribution and supply chain solutions. As part of their continued growth and investment in digital communications, they are seeking a creative and commercially minded Digital Marketing Executive to join their Liverpool-based team.This is a fantastic opportunity to join a forward-thinking business where your ideas, creativity and digital expertise will directly influence brand awareness, stakeholder engagement and business growth.Please note that due to the location of the organisation, you will need to drive and have access to your own vehicle. Your new role The position is being offered full time, Monday to Friday with standard office hours of 08.30am until 17.00pm. A hybrid model is in place, working from home 1 day per week. As Digital Marketing Executive, you will play a key role in enhancing the organisation's digital presence and delivering engaging content across multiple platforms. Working closely with internal stakeholders, you will help plan, create and execute a variety of digital marketing and communication initiatives designed to improve engagement and user experience.From managing and updating digital channels, including the company website, intranet and social media platforms, to producing compelling video content, presentations and infographics, you'll have the opportunity to make a genuine impact across the business. I am looking for an enthusiastic and creative marketing professional who thrives in a fast-paced environment and enjoys managing multiple projects. Manage and maintain the company website, ensuring content remains current, engaging and SEO optimised. Create and deliver engaging content across social media, digital communications and internal platforms. Produce marketing collateral including presentations, infographics, graphics and video content. Support the planning and execution of digital campaigns that drive engagement and brand visibility. Develop compelling copy for websites, newsletters, email marketing, PR activity and social media channels. Monitor and analyse digital performance data, providing actionable recommendations to improve results. Collaborate with internal teams to promote key business initiatives and success stories. Support ongoing website development and digital transformation projects. Conduct competitor and market research to identify new opportunities. Assist with reporting, analytics and campaign evaluation What you'll need to succeed Previous experience in digital marketing / marketing. A confident individual who has a passion for going that extra mile. Experience creating digital content, including copywriting, presentations and visual assets. Strong understanding of digital marketing channels and campaign management. Knowledge of website content management systems (CMS). Experience managing social media platforms and digital communications. Excellent written and verbal communication skills. Strong organisational skills and attention to detail. The ability to interpret campaign data and translate insights into actions. A proactive, collaborative and adaptable approach to work. What you'll get in return Hybrid working model with 1 day working from home each week. Career development and progression opportunities. Supportive and collaborative team environment. Company pension scheme.25 days holiday + bank holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 03, 2026
Full time
Your new company My client is a leading UK logistics organisation with an impressive national presence and an outstanding reputation for delivering innovative transport, distribution and supply chain solutions. As part of their continued growth and investment in digital communications, they are seeking a creative and commercially minded Digital Marketing Executive to join their Liverpool-based team.This is a fantastic opportunity to join a forward-thinking business where your ideas, creativity and digital expertise will directly influence brand awareness, stakeholder engagement and business growth.Please note that due to the location of the organisation, you will need to drive and have access to your own vehicle. Your new role The position is being offered full time, Monday to Friday with standard office hours of 08.30am until 17.00pm. A hybrid model is in place, working from home 1 day per week. As Digital Marketing Executive, you will play a key role in enhancing the organisation's digital presence and delivering engaging content across multiple platforms. Working closely with internal stakeholders, you will help plan, create and execute a variety of digital marketing and communication initiatives designed to improve engagement and user experience.From managing and updating digital channels, including the company website, intranet and social media platforms, to producing compelling video content, presentations and infographics, you'll have the opportunity to make a genuine impact across the business. I am looking for an enthusiastic and creative marketing professional who thrives in a fast-paced environment and enjoys managing multiple projects. Manage and maintain the company website, ensuring content remains current, engaging and SEO optimised. Create and deliver engaging content across social media, digital communications and internal platforms. Produce marketing collateral including presentations, infographics, graphics and video content. Support the planning and execution of digital campaigns that drive engagement and brand visibility. Develop compelling copy for websites, newsletters, email marketing, PR activity and social media channels. Monitor and analyse digital performance data, providing actionable recommendations to improve results. Collaborate with internal teams to promote key business initiatives and success stories. Support ongoing website development and digital transformation projects. Conduct competitor and market research to identify new opportunities. Assist with reporting, analytics and campaign evaluation What you'll need to succeed Previous experience in digital marketing / marketing. A confident individual who has a passion for going that extra mile. Experience creating digital content, including copywriting, presentations and visual assets. Strong understanding of digital marketing channels and campaign management. Knowledge of website content management systems (CMS). Experience managing social media platforms and digital communications. Excellent written and verbal communication skills. Strong organisational skills and attention to detail. The ability to interpret campaign data and translate insights into actions. A proactive, collaborative and adaptable approach to work. What you'll get in return Hybrid working model with 1 day working from home each week. Career development and progression opportunities. Supportive and collaborative team environment. Company pension scheme.25 days holiday + bank holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Not specified Full-time Senior Operations Job Description Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. About this Role: The Senior Executive Assistant provides strategic administrative partnership to the General Manager, SVP, EMEA, while also supporting additional members of the EMEA leadership team, including coordination of travel, meetings, and regional initiatives for other senior leaders as needed. This role extends beyond traditional executive support by serving as a trusted operational partner who helps drive communication, coordination, and execution across the EMEA organization. Success in this role requires exceptional organizational skills, business acumen, sound judgment, and the ability to anticipate needs while managing competing priorities across a dynamic, global business. The ideal candidate thrives in a fast-paced environment and is equally comfortable managing executive priorities, coordinating cross-functional initiatives, and fostering collaboration across multiple teams and regions. They are a proactive problem solver who communicates effectively, thinks strategically, and continuously looks for opportunities to improve how the business operates. At Fastly, we hire administrative professionals who are reliable, highly organized, and proactive problem solvers. They are self-starters driven by curiosity, always looking for ways to optimize processes and move the business forward. Our team excels at managing multiple priorities simultaneously, demonstrating strong communication skills across all levels of the organization. They anticipate needs, solve challenges before they arise, and contribute meaningfully to the success of both their executives and the broader business. What You'll Do as the Senior Executive Assistant to the CMO: Executive Partnership Manage complex executive calendars, ensuring priorities are aligned with business objectives and making thoughtful recommendations on time allocation. Coordinate domestic and international travel for supported executives while balancing evolving business priorities. Manage expense reporting accurately and efficiently. Prepare agendas, presentations, briefing materials, and documentation for executive and leadership meetings. Capture meeting notes, distribute action items, and track follow-up to completion. Business Operations & Regional Coordination Serve as a trusted operational partner to the General Manager, SVP, EMEA and members of the EMEA leadership team. Coordinate communication across EMEA leadership, global cross-functional partners, and external stakeholders. Support planning and execution of regional leadership meetings, customer engagements, executive visits, offsites, and key business events. Support cross-regional initiatives and operational programs that span multiple organizations. Assist with marketing and GTM events across EMEA as needed. Facilitate effective communication to ensure important information is shared consistently across the EMEA region. Strategic Partnership Develop a strong understanding of the EMEA business, organizational priorities, leadership team, and operating rhythms. Anticipate executive and business needs by thinking ahead and identifying potential risks or conflicts before they arise. Recommend process improvements that increase operational efficiency and improve collaboration. Coordinate follow-up across multiple stakeholders to ensure key initiatives continue moving forward. Office & Team Support Support London office initiatives and executive visits. Partner closely with Executive Assistants and Business Partners across the company to ensure seamless coordination across regions. Contribute as an active member of Fastly's administrative community, sharing best practices and supporting team success. We're seeking an experienced, highly organized, and proactive Senior Executive Assistant who enjoys becoming deeply integrated into the business they support. The ideal candidate will: Preferred qualifications: Why Fastly? We have a huge impact.Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives . Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. We value diversity.Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful - every day. We are passionate.Fastly is chock full of passionate people and we're not 'one size fits all'. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We're always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at . We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at or .
Aug 03, 2026
Full time
Not specified Full-time Senior Operations Job Description Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. About this Role: The Senior Executive Assistant provides strategic administrative partnership to the General Manager, SVP, EMEA, while also supporting additional members of the EMEA leadership team, including coordination of travel, meetings, and regional initiatives for other senior leaders as needed. This role extends beyond traditional executive support by serving as a trusted operational partner who helps drive communication, coordination, and execution across the EMEA organization. Success in this role requires exceptional organizational skills, business acumen, sound judgment, and the ability to anticipate needs while managing competing priorities across a dynamic, global business. The ideal candidate thrives in a fast-paced environment and is equally comfortable managing executive priorities, coordinating cross-functional initiatives, and fostering collaboration across multiple teams and regions. They are a proactive problem solver who communicates effectively, thinks strategically, and continuously looks for opportunities to improve how the business operates. At Fastly, we hire administrative professionals who are reliable, highly organized, and proactive problem solvers. They are self-starters driven by curiosity, always looking for ways to optimize processes and move the business forward. Our team excels at managing multiple priorities simultaneously, demonstrating strong communication skills across all levels of the organization. They anticipate needs, solve challenges before they arise, and contribute meaningfully to the success of both their executives and the broader business. What You'll Do as the Senior Executive Assistant to the CMO: Executive Partnership Manage complex executive calendars, ensuring priorities are aligned with business objectives and making thoughtful recommendations on time allocation. Coordinate domestic and international travel for supported executives while balancing evolving business priorities. Manage expense reporting accurately and efficiently. Prepare agendas, presentations, briefing materials, and documentation for executive and leadership meetings. Capture meeting notes, distribute action items, and track follow-up to completion. Business Operations & Regional Coordination Serve as a trusted operational partner to the General Manager, SVP, EMEA and members of the EMEA leadership team. Coordinate communication across EMEA leadership, global cross-functional partners, and external stakeholders. Support planning and execution of regional leadership meetings, customer engagements, executive visits, offsites, and key business events. Support cross-regional initiatives and operational programs that span multiple organizations. Assist with marketing and GTM events across EMEA as needed. Facilitate effective communication to ensure important information is shared consistently across the EMEA region. Strategic Partnership Develop a strong understanding of the EMEA business, organizational priorities, leadership team, and operating rhythms. Anticipate executive and business needs by thinking ahead and identifying potential risks or conflicts before they arise. Recommend process improvements that increase operational efficiency and improve collaboration. Coordinate follow-up across multiple stakeholders to ensure key initiatives continue moving forward. Office & Team Support Support London office initiatives and executive visits. Partner closely with Executive Assistants and Business Partners across the company to ensure seamless coordination across regions. Contribute as an active member of Fastly's administrative community, sharing best practices and supporting team success. We're seeking an experienced, highly organized, and proactive Senior Executive Assistant who enjoys becoming deeply integrated into the business they support. The ideal candidate will: Preferred qualifications: Why Fastly? We have a huge impact.Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives . Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. We value diversity.Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful - every day. We are passionate.Fastly is chock full of passionate people and we're not 'one size fits all'. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We're always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at . We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at or .
PR & Media Manager Location: Birmingham / Midlands / Hybrid Salary: £34,000 £44,000 (depending on experience) Contract: Full-time (PAYE or alternative contract arrangements considered) Great stories don't find themselves. You do. Are you a PR professional, journalist or communications expert with a talent for spotting compelling stories and turning them into headline-worthy coverage? We're recruiting on behalf of an ambitious and growing organisation looking for an experienced PR & Media Manager to lead proactive and reactive PR activity across a diverse portfolio of brands and clients. This is far more than a traditional press office role. You'll shape PR strategy, build strong media relationships, advise clients and colleagues, and deliver campaigns that make a genuine commercial impact across local, regional, national and specialist media. If you're a confident storyteller with excellent news judgement and a passion for securing meaningful coverage, we'd love to hear from you. The Role Working as part of a collaborative marketing and communications team, you'll: Develop and deliver PR strategies aligned with wider marketing, reputation and commercial objectives. Identify compelling news angles and transform complex topics into engaging stories. Write high-quality press releases, feature articles, thought leadership pieces, case studies and executive commentary. Pitch stories to journalists and editors across print, broadcast, digital and trade media. Secure meaningful media coverage that enhances brand reputation and visibility. Deliver both proactive campaigns and reactive media responses. Build and maintain strong relationships with journalists, editors and key media contacts. Manage client accounts, ensuring exceptional service, delivery and measurable results. Collaborate with colleagues across marketing, digital, events and communications to deliver integrated campaigns. About You You'll bring a strong understanding of storytelling, media relations and strategic communications. You'll ideally have: 3 5 years' experience in PR, communications, journalism or media relations. Exceptional writing and editing skills. Excellent news judgement and the ability to identify strong media opportunities. Experience pitching to journalists and securing earned media coverage. Strong relationship-building and stakeholder management skills. Confidence working with senior leaders and client stakeholders. The ability to manage multiple projects and deadlines in a fast-paced environment. A proactive, commercially aware and ideas-driven approach. An established network of local, regional or national media contacts would be highly advantageous. What's on Offer? Salary of £34,000 £44,000 , depending on experience. Hybrid working. A varied role with genuine autonomy and creative freedom. The opportunity to shape campaigns that make a real impact. Career progression within a growing and ambitious organisation. A supportive, collaborative team environment where your ideas are valued. Apply Today If you're an experienced PR professional with a journalist's instinct, outstanding writing skills and a passion for creating stories that get noticed, we'd love to hear from you.
Aug 03, 2026
Full time
PR & Media Manager Location: Birmingham / Midlands / Hybrid Salary: £34,000 £44,000 (depending on experience) Contract: Full-time (PAYE or alternative contract arrangements considered) Great stories don't find themselves. You do. Are you a PR professional, journalist or communications expert with a talent for spotting compelling stories and turning them into headline-worthy coverage? We're recruiting on behalf of an ambitious and growing organisation looking for an experienced PR & Media Manager to lead proactive and reactive PR activity across a diverse portfolio of brands and clients. This is far more than a traditional press office role. You'll shape PR strategy, build strong media relationships, advise clients and colleagues, and deliver campaigns that make a genuine commercial impact across local, regional, national and specialist media. If you're a confident storyteller with excellent news judgement and a passion for securing meaningful coverage, we'd love to hear from you. The Role Working as part of a collaborative marketing and communications team, you'll: Develop and deliver PR strategies aligned with wider marketing, reputation and commercial objectives. Identify compelling news angles and transform complex topics into engaging stories. Write high-quality press releases, feature articles, thought leadership pieces, case studies and executive commentary. Pitch stories to journalists and editors across print, broadcast, digital and trade media. Secure meaningful media coverage that enhances brand reputation and visibility. Deliver both proactive campaigns and reactive media responses. Build and maintain strong relationships with journalists, editors and key media contacts. Manage client accounts, ensuring exceptional service, delivery and measurable results. Collaborate with colleagues across marketing, digital, events and communications to deliver integrated campaigns. About You You'll bring a strong understanding of storytelling, media relations and strategic communications. You'll ideally have: 3 5 years' experience in PR, communications, journalism or media relations. Exceptional writing and editing skills. Excellent news judgement and the ability to identify strong media opportunities. Experience pitching to journalists and securing earned media coverage. Strong relationship-building and stakeholder management skills. Confidence working with senior leaders and client stakeholders. The ability to manage multiple projects and deadlines in a fast-paced environment. A proactive, commercially aware and ideas-driven approach. An established network of local, regional or national media contacts would be highly advantageous. What's on Offer? Salary of £34,000 £44,000 , depending on experience. Hybrid working. A varied role with genuine autonomy and creative freedom. The opportunity to shape campaigns that make a real impact. Career progression within a growing and ambitious organisation. A supportive, collaborative team environment where your ideas are valued. Apply Today If you're an experienced PR professional with a journalist's instinct, outstanding writing skills and a passion for creating stories that get noticed, we'd love to hear from you.
