Ecommerce Business Analyst (SFCC / Demandware) - London, UK

Role: Ecommerce Business Analyst - Salesforce Commerce Cloud (SFCC / Demandware)
Type: PERM
Location: London, UK
Working Model: Hybrid (2 Days in office per week)

We are looking for an experienced Ecommerce Business Analyst with hands-on Salesforce Commerce Cloud (SFCC / Demandware) expertise to act as the vital bridge between our business stakeholders and technical teams.

What You'll Do:

• Lead Agile requirement gathering, translating complex business needs into clear user stories and acceptance criteria.
• Utilize SFCC Business Manager to configure catalogs, price books, and promotions.
• Optimize core ecommerce user journeys (cart, checkout, payment, OMS) across web and mobile.
• Run backlog refinement, manage sprint reviews, and support 3rd-party integrations (ERP, payment gateways, analytics).

What You Bring:

• Proven background as a Business Analyst strictly within the Ecommerce sector.
• Hands-on, practical experience with SFCC / Demandware capabilities and architecture.
• Strong Agile/Scrum delivery experience (JIRA/Confluence).
• Solid technical understanding of web technologies (sessions, cookies), data layers, and integrations.

This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply with a copy of your CV or send it praveen. Com

Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.