Business Centre & Facilities Coordinator

Office Angels are recruiting a Business Centre & Facilities Coordinator to join a dynamic and professional Property & Facilities Management organisation.

This is a fantastic opportunity for someone with front-of-house, customer service, property, or facilities experience who is looking to develop their career within commercial property operations.

You'll be at the heart of a busy business centre - supporting tenants, coordinating contractors, overseeing facilities, and ensuring smooth day-to-day operations. This role offers hands-on exposure to commercial property management, operational coordination, and compliance, with genuine scope for progression.

You'll be joining a friendly, supportive and highly professional team who pride themselves on delivering exceptional service.

• Location: Sunderland City Centre, parking available, close to transport links
• Salary: 26,520 per annum
• Contract: Permanent
• Working Pattern: Fully office-based
• Working Hours: Shifts are worked between 8:00am and 5:30pm in line with business centre opening hours. You will work 7.5 hours per day (37.5 per week), with shift patterns shared across the team (for example, 8:00am-4:30pm or 9:30am-5:30pm).

Benefits

• 25 days annual leave + bank holidays, Your birthday off, Free on-site parking, Pension scheme (5% employee / 3% employer contribution), Life assurance, Health & wellbeing support, Employee Assistance Programme, Cycle to work scheme, Eye care vouchers, Discounted gym membership, Dental plan, Technology discounts, Volunteering days, Health cash plan.

Key Responsibilities

• Acting as first point of contact for tenants, contractors, visitors, and staff
• Managing front-of-house operations, calls, emails, and enquiries - please note this role is not based on a reception desk
• Responding to helpdesk requests and urgent maintenance issues
• Coordinating contractors on-site, including inductions and documentation
• Supporting H&S compliance, fire safety procedures, and emergency preparedness
• Attend contractor meetings, providing assistance as needed.
• Conducting weekly building walkarounds to ensure cleanliness, safety and maintenance standards
• Supporting ESG initiatives, tenant engagement activities and events
• Managing petty cash and assisting with operational administration
• Liaising with internal teams and reporting to senior management on operational matters

What We're Looking For

• 2+ years' experience in Front of House, Facilities, Property Management or Customer Service
• Experience coordinating contractors and managing compliance documentation
• Confident using Microsoft Office and web/app-based systems
• Excellent communication skills with a professional, corporate approach
• Highly organised with strong attention to detail
• Self-motivated, proactive and able to work independently
• Ability to prioritise tasks in a fast-paced environment

Why Apply?

This is a varied and rewarding role where no two days are the same. You'll gain exposure to commercial property operations, facilities coordination, compliance, and tenant engagement - all within a supportive and forward-thinking environment.

If you're ready to take the next step in your facilities or property career and want a role where you can genuinely make an impact, we'd love to hear from you.

Due to the high volume of applicants, we cannot provide individual feedback. If shortlisted, you will be contacted within 3 business days of sending your CV.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.