Customer Service Assistant

Customer Service Representative
Hythe, Hampshire SO45 - Local applicants only 3-Month Contract - permanent - Immediate Start

08:15hrs to 16:15hrs Mon to Fri - 7.25 hrs per day paid
Starting Hourly Rate: £13.83

After 6 months - Must reach required level of competency: £27,525 £14.60

After 12 months Must reach required level of competency: £28,.37

We re looking for a proactive, organised Customer Service Representative to join a busy, friendly team on a 3-month contract basis with an opportunity to go permanent or extend the contract. This is a fantastic opportunity for someone local who can hit the ground running and support global customer operations during a peak period.

If you enjoy keeping things moving, solving problems, and being the go-to person for customers this role will suit you perfectly.

The Role

You ll take full ownership of customer orders from start to finish, including:

• Processing customer orders accurately and on time

• Liaising with production planning teams

• Booking transport and arranging export/import documentation

• Ensuring invoices and relevant bank documentation are completed

• Acting as the main point of contact for customers

• Logging and assisting with customer complaints

• Maintaining accurate and up-to-date customer records

• Chasing Accounts Payable departments to ensure timely payment

• Supporting continuous improvement within the department

You ll be working closely with internal teams to ensure everything is delivered right first time and within agreed deadlines

Customer Service Representative

What We re Looking For

• Strong administrative and transactional processing experience

• Confident user of Excel and Word

• Excellent customer service and communication skills

• Highly organised with strong attention to detail

• Comfortable managing deadlines and high email volumes

• A team player who can also take ownership independently

• Someone local and available immediately

What s On Offer

• 3-month fixed contract to permanent

• Supportive team environment

• Hands-on, varied role with real responsibility

• Immediate start

If you re local, available now, and thrive in a fast-paced order processing/customer support environment, we d love to hear from you.

Apply today or message for more details.