Sales Operations Support Coordinator

Are you an organised, confident communicator who thrives in a fast-paced environment? Do you enjoy working as part of a close-knit team where your contribution truly matters?

We are recruiting a Sales & Operations Coordinator to join our friendly, family-run business.

The Role

You will play a vital part in supporting our sales, customer service, operations, and compliance functions, ensuring smooth day-to-day performance across the business.

Your responsibilities will include:

Sales, Customer Service and Marketing

• Handling customer enquiries via email, phone, WhatsApp, and other channels

• Providing professional, friendly advice to convert enquiries into orders

• Processing sales orders accurately and efficiently

• Supporting sales and marketing initiatives to maximise revenue

Operations and Logistics

• Supporting drivers, vehicles, warehousing, and lifting equipment management

• Coordinating local and international deliveries and collections

• Working with carriers and couriers to meet customer expectations

• Ensuring services are delivered in line with company procedures

Compliance and Governance

• Supporting regulatory and legal compliance

• Maintaining company standards, policies, and procedures

• Assisting with supervisory and operational oversight

Systems, Safety and Security

• Using and protecting company systems, software, and devices

• Supporting strong cyber and physical security standards

• Promoting health, safety, and wellbeing in the workplace

We are looking for someone who:

• Works well under pressure in a busy environment

• Can multitask and prioritise effectively

• Has excellent attention to detail

• Is a confident, professional communicator

• Is a team player with a positive attitude

• Takes pride in delivering outstanding service

Previous experience in sales support, customer service, operations, or administration would be beneficial, but attitude and reliability are key.

• Monday to Friday, 8:00am to 5:00pm

• Full-time, permanent position

• Salary: circa £28,000

• Monthly performance bonus

• On-site parking

• Competitive benefits package

• Supportive, family-run working environment

• Be part of a small, dynamic, and friendly team

• Enjoy variety and responsibility in your role

• Work in a business that values quality, professionalism, and people

• Opportunity to grow with a successful company