Travel Agent

  • Lloyd Recruitment - East Grinstead
  • Crawley, Sussex
  • Feb 25, 2026
Full time Call Centre / CustomerService

Job Description

Travel Agent - Full-Time Permanent
Location: Outskirts of Crawley - Hybrid
Salary: 26,800 DOE

About the Travel Agent Role:

Lloyd Recruitment Services are delighted to be working with a large travel organisation seeking a motivated Travel Agent to join their team. This is an exciting opportunity to work in a dynamic environment, supporting customers with bookings, travel advice, and exceptional service.

Why You'll Love This Role:

  • Competitive starting salary of 26,800 DOE
  • 25 days plus bank holiday
  • Private medical insurance
  • Free onsite parking
  • Very competitive pension scheme
  • Work for a well-established, large travel organisation
  • Modern, fully equipped facilities and hybrid working options
  • Opportunities for career progression and personal development
  • Access to training and yearly upskilling
  • Employee discounts on travel and hospitality


Travel Agent Key Responsibilities:

  • Advise customers on travel options, packages, and bookings
  • Handle enquiries and resolve issues efficiently across phone, email, and online platforms
  • Build relationships with clients and ensure a high standard of customer service
  • Keep up-to-date with travel products, destinations, and regulatory requirements
  • Support the team with knowledge-sharing and collaborative problem-solving


Essential Skills & Experience:

  • Previous experience in travel or call centre-based role
  • Strong communication skills, both verbal and written
  • Confident and enthusiastic approach with an eye for detail
  • Ability to work with travel booking systems and software
  • Adaptable to changing systems and processes


Extra Information:

  • Refer a friend and earn a retail voucher worth up to 500! Full details can be found on our website.
  • Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
  • By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.