Operations Manager

Role: Operations Manager

Location: Stoke-on-Trent
Salary: £65,000 - £75,000 per annum DOE

Overview:
We are seeking an experienced and robust Operations Manager to join our clients dynamic team based in Stoke-on-Trent. The successful candidate will play a pivotal role in overseeing and improving operational processes across Production, Design and Projects. You will be responsible for leading a Senior Leadership Team, supporting business development strategies, driving operational efficiency, and ensuring successful project delivery.

This role offers the opportunity to build real value and contribute to the company's growth. With an initial focus on integration and learning, the role will evolve to include full operational responsibility, with scope for further personal development based on new business growth.

Key Responsibilities:

• Attend monthly Senior leadership meetings to review commercial performance, strategy, recruitment, training, H&S and more
• Lead the Senior Leadership Team (Production, Design, and Projects), providing direct management and guidance
• Offer senior-level support to Estimating, Commercial and Procurement teams as needed
• Assist the existing Operations Director on future projects
• Act as an escalation point for specific project issues and client-facing support, resolving internal conflicts over resource availability
• Drive the implementation and development of new Operational Delivery process and Business Development strategies
• Provide on-site leadership both at Head office and out on site.
• Review the commercial viability of project delivery, setting and managing KPI's for the Heads of Department
• Assist with the development of recruitment strategies and supply chain expansion, including the introduction of new manufacturers and suppliers
• Oversee all aspects of project delivery across design, production, and project management
• Opportunity for future career growth

Desired Skills & Qualifications:

• Senior-level operational experience within the construction industry
• Experience in manufacturing, design and installation works is highly beneficial
• Joinery manufacture, design, or installation experience is a significant advantage
• Strong leadership abilities with a robust and proactive approach to managing teams
• Excellent written and spoken English, with the ability to chair internal meetings and communicate effectively at all levels
• Strong knowledge and experience using digital tools, app-based platforms, and Microsoft software
• Valid driving license required

The ideal candidate:

• A robust and assertive nature, able to manage multiple departments, resolve conflicts and make critical decisions under pressure
• Strategic mindset with the ability to adapt and implement operational improvements
• Highly organised, proactive and results-driven, with a focus on efficiency and project delivery

• Working Hours: 8am - 5pm Monday to Thursday, 8am - 4pm Friday, with flexibility for occasional overtime as needed. This role will involve weekly travel to UK sites, primarily based in the South.

If you're an experienced Operations Manager with a proven track record in the construction industry and have the drive to make a significant impact, we want to hear from you!

If you are interested in this position please apply directly or email your CV over to (url removed)

INDCOM