Student Wellbeing Coordinator

Our education client is seeking an organised and approachable Student Wellbeing Coordinator to support the delivery of Student Health and Wellbeing services. This role is central to ensuring students receive timely, professional and confidential support.

Key Responsibilities

• Provide advice and guidance to students on wellbeing and counselling processes.
• Coordinate referrals to internal and external counselling services, including risk assessment communication.
• Deliver high-quality administrative support across the team.
• Organise workshops and training events (scheduling, bookings and promotion).
• Maintain and improve administrative systems and processes.
• Collate service data and support compliance with data protection and confidentiality requirements.
• Act as a key user of the student case management system, supporting and training colleagues.
• Build effective working relationships internally and with external partners.

Key Requirements

• Experience in an administrative role with strong organisational skills.
• Ability to communicate sensitive information professionally and with discretion.
• Understanding of student wellbeing and ability to identify appropriate solutions.
• Confident IT user with strong numeracy skills.
• Able to work independently, prioritise workload and meet deadlines.
• A collaborative team player committed to excellent service delivery.

This is a full time hybrid role until late April 2026 and paying 14.63 per hour.

Applicants should be within a reasonable commuting distance of Cardiff (CF14) as this role requires weekly onsite presence at our client's offices.

Please consider applying as soon as possible as we will be screening and shortlisting applications as we receive them.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.