Sales Coordinator (SPIRITS) FTC - Mat Cover

Job Advertisement: Sales Coordinator (Spirits) - Fixed Term Contract (Maternity Cover)

Advertised by OA West End

Location: London, West End
Working Pattern: Full Time.

Hours: 9.00am - 5.30pm. HYBRID: 4 days in office
Contract Type: Fixed Term Contract - ASAP start until Jan 2027

Salary: 40,000 - 42,000

Are you passionate about the beverages industry and looking for an exciting opportunity to make your mark? Our client, a pioneer in the world of English Sparkling Wine and high-quality spirits, is seeking a dynamic Sales Coordinator to join their London team for a maternity cover. If you thrive in a fast-paced environment and have a knack for exceptional customer service, this role could be your perfect fit!

Main Purpose:
As a Sales Coordinator, you will play a key role in supporting the Sales team by ensuring orders are processed with precision and professionalism. Your contributions will help foster a positive image of our client's brand, known for its exceptional quality and joyous spirit.

What You'll Do:

• Collaborate with the Sales Logistics Manager to handle incoming sales inquiries and orders, ensuring each order is processed accurately and swiftly.
• Build strong relationships with key customers, managing inquiries and resolving complaints efficiently to deliver exceptional after-sales service.
• Act as the primary contact for all sales administrative tasks, handling order-related inquiries with flair.
• Process UK orders promptly and follow up on delivery issues as needed.
• Provide timely and accurate information regarding product pricing, availability, and delivery schedules.
• Communicate effectively with the distillery regarding any special-order requirements.
• Issue customer invoices accurately and on time.
• Manage sample stock usage and ensure all requests are processed efficiently.
• Assist the warehouse team in optimising order processing and logistics.
• Coordinate event-related orders in collaboration with the events team.
• Monitor POS stock levels to fulfil requests from Sales Managers and Events teams promptly.
• Ensure compliance with all order documentation and certification requirements.
• Create and maintain Standard Operating Procedures (SOPs) and SKU information sheets.
• Provide cover for the International Sales Coordinator when necessary.

What You Bring:

• Proven track record in sales administration or logistics coordination, ideally within the wine or spirit's sector.
• Familiarity with sales and inventory management systems.
• Exceptional customer service skills, with a professional approach to handling inquiries and complaints.
• Strong administrative capabilities, including order processing and stock management.
• A background in the wine, beverage, or hospitality industry is advantageous.
• Ability to juggle multiple tasks while maintaining precision and meeting deadlines.
• Experience collaborating with internal teams and external stakeholders to ensure smooth operations.

Why Join Us?
At our client's organization, you'll be part of a culture that celebrates pioneering spirit, exceptional quality, and a joie de vivre that resonates with customers worldwide. This is your chance to contribute to a brand that stands out in the industry and to work alongside passionate professionals who share your enthusiasm.

If you're ready to take on this exciting challenge and make a positive impact in the beverages industry, we want to hear from you! Apply now and be a part of something exceptional!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.