Head of Estates

Join a leading, forward thinking managing agent and take ownership of a landmark residential estate in South East London. As Head of Estates, you will have the opportunity to shape the on site services, lead a high performing team, and ensure the delivery of exceptional standards across a dynamic and evolving environment. This is a role for a confident, proactive estates leader who thrives on delivering excellence, driving improvement and building strong client and resident relationships.

Hours: Monday to Friday 9am till 530pm

Salary: £65,000 - £70,000 per annum depending on experience.

What s in it for you: Head of Estates

• Opportunity to work for a leading global property company
• Opportunity to play a pivotal role in mobilising and shaping a prestigious Build-to-Rent development from the ground up, setting the tone for long-term operational excellence.
• Chance to lead and develop a high-performing on-site team
• Benefit from structured professional development, clear career progression pathways, and the opportunity to collaborate across specialist teams
• Full strategic and operational governance across brand new luxury environment

Job Description: Head of Estates

You will be responsible for the strategic and operational delivery of Estates Facilities Management across the development, ensuring full compliance, outstanding customer service and high-quality oversight of all hard and soft services.
You will also play an integral role in implementing estate-wide strategies, enhancing service delivery, and supporting the ongoing evolution of the client s vision for the site.

The Role: Head of Estates

As Head of Estates, you will lead on the management of all building operations, public realm standards, property compliance and health & safety across the site. You will work closely with clients, leaseholders, contractors and internal teams to deliver a seamless, compliant and resident-focused estates service.

What you will be doing: Head of Estates

• Oversee the mobilisation of the block, coordinating site staff and third party contractors.
• Manage the full PPM programme for hard and soft services, ensuring compliance and timely delivery.
• Lead on fire life safety management with specialist contractors.
• Act as the primary on site contact for day to day estate queries and operational issues.
• Conduct daily inspections of common areas, basements and external building fabric, ensuring cleanliness, safety and quality standards.
• Oversee contract management to ensure value for money, service quality and best in class delivery.
• Manage the implementation of all obligations under the Property Management Agreement, identifying opportunities to enhance efficiency and service levels.
• Develop and maintain robust management systems for buildings, facilities and public realm areas.
• Ensure compliance with statutory requirements, KPIs, SLAs and industry best practice.
• Contribute to occupier communications, ensuring clarity, consistency and quality.
• Advise the General Manager promptly on risks, incidents or emerging issues.

What we are looking for: Head of Estates

• IOSH or NEBOSH certification (essential)
• Membership of the British Institute of Facilities Management (BIFM/IWFM) (preferred)
• Proven leadership experience within estates or facilities management.
• Strong understanding of hard and soft FM services.
• Experience in health & safety best practice and compliance management.
• Skilled in contractor management and PPM oversight.
• Excellent problem-solving abilities and a logical, proactive approach.
• Experience dealing directly with tenants or residents in a customer-facing capacity.
• Financial acumen with experience in budgeting and reporting.
• Knowledge of utility management and ESG considerations.
• Experience managing confidential access to residential homes with discretion and professionalism.

If this sounds like the perfect role for you, please send us your CV as a matter of urgency.