PropRec

Our client is a successful and rapidly evolving organisation seeking an experienced Talent Acquisition Manager to lead and evolve their recruitment strategy, delivery, and partnerships. This is an exciting opportunity to shape the organisation's talent strategy, enhancing employer brand, and ensuring they attract and hire top talent across all functions. Salary Package: Competitive salary plus large company benefits, hybrid working, a broad flexible benefits scheme, and 2 paid-for volunteering days a year. Hours: 9.00 am - 5.30 pm, Monday - Friday. You will take ownership of the organisation's end-to-end talent acquisition strategy, managing both an established offshore internal Talent Acquisition team and an external Recruitment Process Outsourcing (RPO) partner. You'll be responsible for delivering a best-in-class recruitment service that attracts exceptional talent while driving operational excellence and continuous improvement. As the Talent Acquisition Manager, you will be: Developing and implementing a forward-thinking talent acquisition strategy that supports business growth Leading, coaching and developing an offshore Talent Acquisition team, creating a high-performing, candidate-focused culture Managing the relationship with an external RPO provider, ensuring service levels, KPIs and commercial objectives are consistently achieved Building strong partnerships with senior leaders to understand workforce requirements and provide expert recruitment advice Developing relationships with schools, colleges, universities and community organisations, including representing the business at careers fairs and recruitment events Overseeing end-to-end recruitment across a broad range of functions, ensuring an exceptional candidate experience Supporting recruitment for senior and business-critical appointments when required Working collaboratively with HR and Marketing teams to enhance employer brand and develop innovative attraction strategies Driving continuous improvement across recruitment processes, systems and technology, including effective utilisation of the Applicant Tracking System (ATS) Ensuring recruitment practices remain compliant with employment legislation while promoting diversity, equity and inclusion Producing meaningful recruitment metrics and insights to inform business decisions and improve hiring performance We're looking for an accomplished Talent Acquisition professional who combines strategic thinking with a hands-on approach. You will ideally have: Proven experience in Talent Acquisition Leadership roles Previous experience managing both in-house recruitment teams and external RPO providers Previous experience using the Eploy system Strong stakeholder management skills with the confidence to influence and challenge senior leaders Commercial awareness with experience managing supplier relationships and recruitment budgets A data-driven approach, using recruitment analytics to inform decision-making and drive performance Excellent leadership, coaching and communication skills Experience within business transformation, organisational growth, employer branding initiatives, or modern recruitment technologies would be highly advantageous

We are now partnering with our client who a highly respected, international organisation with a strong presence across the UK and further afield to recruit an experienced Technical Sales Support Engineer to play a pivotal role between sales, engineering, and project delivery teams. This is an exciting opportunity for someone who combines strong technical expertise with commercial awareness and enjoys seeing projects through from concept to completion. Please note this position is a home-based position, providing national coverage - willingness to travel nationally as required. Salary is up to £42,000 depending on experience. Benefits include: 34 days holiday including bank holidays Company vehicle and Fuel card Enhanced corporate pension scheme Perkbox subscription BHSF Health Scheme Employee awards and recognition programme Free on-site parking As the Technical Sales Support Engineer, you will be: Providing technical guidance and support throughout the sales process Working closely with Sales Managers to develop customer-focused solutions Assessing installation requirements and supporting accurate project costing Liaising with suppliers to obtain technical specifications, pricing, and lead times Supporting project planning, forecasting, and documentation processes Coordinating with contractors and engineering partners on project requirements Contributing to continuous improvement initiatives and technical workflows Supporting product development and innovation activities Delivering technical training and sharing expertise across the business We're keen to speak with candidates who have: A Strong technical background with experience in sales support within a heavy industrial or weighing solutions environment Engineer experience, however, this is advantageous A Full UK Driving Licence Ability to interpret technical specifications and support the RFQ process. Commercial acumen to assess project costs, supplier pricing, and installation feasibility. Previous project management experience, seeing them through from concept to completion Commercial awareness and confidence discussing project costs and feasibility Strong communication and relationship-building skills A proactive, solutions-focused approach to problem solving If you're looking for a role where your technical expertise can directly influence customer success, business growth, and product innovation, we'd love to hear from you. Apply today to find out more.

Residential Service Charge Accountant Location: Birmingham Working Style: Hybrid, with occasional travel where required Reports to: Head of Finance & Operations The Opportunity - Residential Service Charge Accountant We are looking for a capable and commercially aware Residential Service Charge Accountant to oversee a portfolio of residential block management accounts. This role is central to ensuring financial accuracy, maintaining compliance with client money regulations, and supporting the wider operational team with clear and reliable financial information. The successful candidate will work closely with Property Managers, external accountants and operational stakeholders to manage service charge accounting activities across multiple developments. This is a hands-on role requiring strong organisational skills, attention to detail and the ability to manage competing priorities effectively. You will play an active role in improving processes, identifying issues early and helping the business continue to grow successfully. Main Duties and Responsibilities as Residential Service Charge Accountant Manage and reconcile client bank accounts, ensuring all financial transactions are accurately recorded and compliant with relevant client finance requirements Produce and issue service charge, ground rent and related demands in a timely and accurate manner Liaise with Property Managers regarding the preparation and implementation of annual service charge budgets Support the production of year-end service charge accounts, including accruals and prepayments, while coordinating with external accountants where necessary Review and monitor arrears across the portfolio, escalating matters appropriately and assisting with debt recovery referrals where required Oversee supplier payments and purchase ledger activities, ensuring invoices are processed correctly and outstanding queries are resolved promptly Act as a key point of contact for finance-related queries from clients, leaseholders, contractors and internal teams Maintain accurate financial records across a varied portfolio of residential developments Work collaboratively with operational teams to support credit control activities and improve financial processes Skills and Experience Required as Residential Service Charge Accountant: To be considered for this role, applicants should demonstrate: Previous experience within client accounting in a residential block management or property management environment Strong understanding of service charge accounting principles and year-end accounting procedures Experience managing reconciliations and financial controls across multiple client accounts Familiarity with RICS and ICAEW guidelines and professional standards Good working knowledge of accounting software, property management systems and Microsoft Excel Excellent organisational skills with the ability to manage a high-volume workload accurately Strong written and verbal communication skills, including the ability to explain financial information clearly to non-finance stakeholders A proactive and solutions-focused approach to problem solving AAT qualification, or progress towards one, would be advantageous although practical experience will also be highly regarded Qualities required in our Residential Service Charge Accountant This role would suit someone who: Takes ownership of their work and is comfortable managing responsibilities independently Can identify discrepancies, overdue items or emerging issues without requiring close supervision Enjoys working in a fast-paced and evolving environment Is confident building professional relationships with colleagues, clients and suppliers Has the ability to manage multiple developments simultaneously without compromising accuracy or service levels Has an interest in improving systems, controls and ways of working within client accounting Why Join the Business as Residential Service Charge Accountant? The company is experiencing significant growth, and the finance function plays an important role in supporting that expansion. This position offers the opportunity to contribute beyond day-to-day accounting tasks and become involved in shaping scalable, effective client accounting processes for a growing portfolio. This is an excellent opportunity for someone seeking genuine responsibility, variety within their role and the chance to make a meaningful contribution within a modern and ambitious property management business.INDHS

Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking Customer Service Team Leader Operations Support to join their well-established team. This is an excellent opportunity for a motivated individual who is passionate about delivering exceptional customer experiences while leading and developing a high-performing team. Salary is between £28,000 to £30,000 depending on experience. Hours of work are 9:30am to 5:30pm Monday to Friday. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As a Customer Service Team Leader Operations Support, you will play a pivotal role in ensuring outstanding service delivery to customers. You will lead from the front, supporting daily operations, driving team performance, and maintaining high standards across all service interactions. You will be responsible for optimising team efficiency, ensuring KPIs and SLAs are consistently achieved, and fostering a positive and inclusive team environment. Your duties will include: Lead, motivate, and develop a Customer Service team to consistently achieve SLAs and departmental KPIs Take ownership of daily operations, ensuring tasks are completed accurately and efficiently Monitor team performance, providing regular coaching, feedback, and one-to-one support Conduct performance appraisals and identify training and development needs Handle escalated customer queries and complaints in a professional and timely manner Ensure adherence to company policies, procedures, and service standards Collaborate with internal departments to resolve issues and enhance service delivery Manage recruitment, onboarding, and training of new team members Produce and analyse reports to support business decisions and performance improvements Identify customer trends and workload patterns, providing actionable insights Drive continuous improvement initiatives within the team Promote a positive, inclusive, and high-performing team culture Support people management processes, including investigations where required Provide cover for other Team Leaders to ensure continuity of leadership Undertake additional duties as required to support business objectives As the Customer Service Team Leader Operations Support, you will have: Proven experience within a customer service or administrative environment Previous experience in a supervisory or team leader role Understanding of HR policies and procedures Experience with data analysis and reporting tools Strong communication and interpersonal skills A natural ability to motivate and inspire others Excellent problem-solving and decision-making capabilities Proficient in Microsoft Office and customer service systems Strong organisational skills with the ability to plan, coordinate, and monitor workloads Calm, professional, and resilient under pressure

The Role Our client, a large Managed Service Provider, is looking for an experienced Account Manager to drive revenue growth within a defined customer base, selling a full portfolio of IT services. You'll take ownership of a key account, developing long-term relationships while identifying and delivering new business opportunities. What's in it for you? Competitive base salary + OTE + car allowance/company car Comprehensive benefits package + flexible benefits scheme Hybrid working model Career development and ongoing learning opportunities Opportunity to join a large and renowned IT company Inclusive, collaborative culture with strong internal support Responsibilities Develop and grow revenue and margin within an assigned account Identify and qualify new sales opportunities aligned to customer strategy Build and execute account plans to maximise growth Lead and coordinate external partners on sales opportunities Strengthen relationships with customers, vendors, and partners Work closely with solution specialists to deliver tailored propositions Maintain accurate pipeline management, forecasting, and CRM data Drive a balanced mix of product and services sales Candidate Requirements Experience selling IT consulting, professional, or managed services and solutions Track record of delivering growth within defined accounts Strong commercial acumen and negotiation skills Ability to engage and influence stakeholders up to CxO level Strong understanding of aligning technology solutions to business outcomes

Are you a recent Mechanical Engineering graduate looking to kick-start your career in a dynamic and supportive environment? This is an excellent opportunity to join a well-established UK manufacturer with over 100 years of engineering expertise, a strong global customer base, and a reputation for quality and innovation. With a turnover of £5m and a loyal, experienced team, our client is now looking for a motivated Technical Sales Engineer to join their growing sales department. What's on offer? Competitive starting salary of £26,000 - £30,000 33 days holiday (including Bank Holidays) Free on-site parking Structured training and development opportunities Office-based role, working the following hours: Monday - Thursday: 9:00am - 5:30pm Friday: 9:00am - 4:30pm This is a fantastic entry-level position where you'll gain hands-on experience in both engineering and commercial operations. You'll work closely with experienced engineers and sales professionals, helping to deliver technical solutions to customers across a wide range of applications. Key responsibilities: Respond to customer enquiries via phone and email, providing technical support and solutions Assist in preparing accurate and competitive quotations Support order processing from initial enquiry through to completion Communicate with customers on order progress, availability, and lead times Work collaboratively with internal teams and external suppliers Maintain accurate records of enquiries, quotes, and orders Develop an understanding of market trends and customer needs What we're looking for: Degree, HND, or BTEC in Mechanical Engineering (or similar) A basic understanding of mechanical systems (knowledge of power transmission is a bonus, not essential) A strong mathematical knowledge Strong problem-solving skills and willingness to learn Excellent communication and interpersonal skills Confident using Microsoft Office (especially Excel and Outlook) A proactive, positive attitude with a strong work ethic You'll receive training, mentorship, and real responsibility from day one - making it a strong foundation for a long-term career in technical sales. If you're eager to learn, enjoy solving problems, and want to build a career in engineering sales, this could be the perfect next step.

We re partnering with a high-performing, commercially focused business based in Birmingham City Centre to recruit an FP&A Analyst. This is a fantastic opportunity to join a forward-thinking finance team where you ll play a key role in driving insight, performance, and strategic decision-making. This FP&A Analyst role would suit a commercially minded finance professional who enjoys getting under the skin of the numbers and influencing stakeholders across the business. The Role: As FP&A Analyst, you ll be responsible for delivering high-quality analysis and supporting the business with forward-looking insight. Key responsibilities will include: Supporting the budgeting and forecasting processes Delivering insightful financial analysis on performance, trends, and key drivers Building and enhancing financial models to support decision-making Partnering with non-finance stakeholders to provide commercial insight Supporting month-end reporting with variance analysis and commentary Driving continuous improvement across FP&A processes and reporting About You: You will be a qualified accountant (ACA / ACCA / CIMA) or equivalent experience Strong FP&A or commercial finance experience Confident communicator, able to influence and challenge stakeholders Advanced Excel skills (experience with modelling highly desirable) Proactive, inquisitive and commercially aware mindset What s on Offer as the FP&A Analyst: Salary circa £65,000 per annum, depending on experience Hybrid working model Exposure to senior stakeholders and strategic decision-making A collaborative, ambitious finance team If you re looking for a role where you can make a real impact and develop your career within a commercially driven environment, we d love to hear from you.

Our client, a well-established and growing manufacturing organisation based in Tamworth, is currently seeking an experienced and proactive Accounts Assistant to join their busy finance team. This is an excellent opportunity for someone with strong finance administration experience who enjoys working in a fast-paced environment and takes pride in accuracy and organisation. Salary: £28,000 - £30,000 depending on experience and your hours of work will be 9am to 5pm Monday to Friday. Please note this is a fully office-based position. Benefits include: 31 days holiday including Bank Holidays Paycare Healthcare Cash Plan, including discounts and access to a 24-hour Doctor Life Assurance x2 salary Option to purchase up to 5 additional unpaid holiday days As the Accounts Assistant, you will be: Reconciling bank accounts, including foreign currency accounts Posting stock invoices Posting non-stock invoices and allocating appropriate nominal codes Analysing and posting company credit card statements Processing and posting employee expenses Posting sales ledger cash receipts Reviewing and distributing incoming post across departments Distributing purchase invoices to relevant teams and maintaining invoice approval logs Filing and scanning finance documentation Assisting with month-end procedures and financial controls The successful candidate will have previous accounts experience and be highly organised with excellent attention to detail. You will also possess: Strong communication and interpersonal skills A methodical and organised approach to work Excellent accuracy and attention to detail Good working knowledge of Microsoft Excel Experience using Sage accounting software The ability to manage workload effectively and meet deadlines

PropRec Recruitment, a dynamic and growing recruitment company, is looking for a full-time Resourcer to join our energetic team in Sutton Coldfield. This is your opportunity to become a key part of a fun, fast-paced environment where your skills will make a real difference and where no two days are ever the same! What s in it for you as an Resourcer? A salary between £27,000 to £40,000 including OTE Hybrid working 4 days office based and 1 day based at home A chance to work with a fun and well-established team Skills development 33 days holiday including Bank Holidays What will you be doing as an Resourcer? Supporting the team by sourcing for a high volume of vacancies, screening, and engaging candidates Managing incoming calls, emails, and client communications Managing candidate databases and keeping CRM records accurate and up to date Assisting with recruitment campaigns and client communications Providing cross-departmental admin support where needed What we re looking for: Previous experience within a Resourcing position, experienced delivering large-scale recruitment campaigns across corporate or professional environments Confident communicator with excellent phone and email skills Highly organised, able to multitask and prioritise effectively Strong attention to detail and accuracy Proactive, positive, and able to work independently as well as part of a team Proficiency in Microsoft Office (Excel, Word, PowerPoint) If you re enthusiastic, driven, and ready to make a difference, we d love to hear from you! INDLS

The Role: IT sector Business Development Manager We are a growing, independent recruitment agency seeking an experienced Business Development Manager to drive new business growth within the IT sector. This is a pure BD role focused on winning new clients, opening doors, and building long-term partnerships. As part of a small and ambitious team, you will have full ownership of your market and play a pivotal role in the continued success and expansion of the business. What s in it for you as our IT Sector Business Development Manager? Competitive base salary of £35,000 £40,000 with uncapped OTE Full ownership of your market with the autonomy to shape your approach Significant opportunity for progression as the business grows A flexible, supportive, and collaborative working environment The chance to make a tangible impact within a small, high-performing team A friendly, fun, and entrepreneurial culture What will you be doing as our IT Sector Business Development Manager? Identifying, targeting, and winning new business opportunities within the IT sector Building and nurturing strong relationships with prospective clients Leading sales activity including cold calling, networking, and attending meetings Understanding client hiring needs and positioning tailored recruitment solutions Negotiating terms of business and securing new client agreements Collaborating with the delivery/recruitment team to ensure successful fulfilment Maintaining a strong pipeline of opportunities and consistently hitting targets Keeping up to date with market trends and competitor activity What are we looking for in our IT Sector Business Development Manager ? Proven track record in a pure business development or sales role, ideally within IT recruitment or a related sector Strong ability to generate leads, win new clients, and close deals Confident, persuasive communicator with excellent negotiation skills Highly self-motivated, target-driven, and resilient Comfortable working in a small business environment with autonomy and accountability Commercially astute with a proactive, entrepreneurial mindset Strong organisational skills and the ability to manage and prioritise a busy pipeline If you re a driven business developer looking for a role where you can take full ownership, make a real impact, and grow with the business, we d love to hear from you. INDHS

The Role: IT Recruitment Consultant We are a growing, independent recruitment agency seeking an experienced IT Recruitment Consultant to join our team in a full 360 capacity. This is an opportunity for a motivated recruiter to take ownership of their desk, drive business growth, and play a key role in shaping the future of a small, ambitious firm. You will be responsible for developing new client relationships, managing existing accounts, and delivering high-quality candidates across a range of IT roles. What s in it for you as our IT Recruitment Consultant? Competitive base salary of £35,000 £40,000 with uncapped OTE Full ownership of your desk with autonomy to grow your market Clear opportunity for progression as the business expands A flexible, supportive, and collaborative working environment The chance to make a real impact within a small, friendly team A fun, inclusive culture that values initiative and success What will you be doing as our IT Recruitment Consultant? Building and developing new business opportunities through proactive sales activity Managing and growing existing client accounts, ensuring high levels of service delivery Sourcing, attracting, and engaging high-quality IT candidates Managing the full recruitment lifecycle from initial brief through to offer and placement Conducting candidate interviews and providing consultative advice Negotiating terms, fees, and offers with clients and candidates Maintaining strong market knowledge within the IT sector Working towards and exceeding individual and team targets What are we looking for in our IT Recruitment Consultant? Proven experience in a 360 recruitment role, within the IT sector Able to work a broad range of IT roles Strong business development skills with a track record of winning new clients Ability to manage client relationships and deliver a high level of service Confident communicator with excellent negotiation skills Self-motivated, driven, and comfortable working in a small team environment A proactive and entrepreneurial mindset, with a desire to grow alongside the business Strong organisational skills and the ability to manage multiple priorities If you re looking for a role where you can truly make your mark, take ownership, and grow with the business, we d love to hear from you. INDHS

Our client, a long-established and growing manufacturing organisation based in Tamworth, is seeking an experienced Facilities Coordinator to join a busy Facilities team. This is an excellent opportunity for an individual who thrives in a varied, fast-paced environment and enjoys taking ownership of administrative and coordination responsibilities across multiple operational areas. Salary is up to £29,000 depending on experience. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As Facilities Coordinator, you will play a key role in supporting the smooth running of facilities operations, with responsibility spanning fleet administration, waste management, utilities coordination, and contractor compliance. You will act as a central point of contact for internal teams, suppliers, contractors, and drivers, ensuring processes are accurately maintained and service standards are upheld. Your Key Responsibilities include: Fleet Administration Manage incoming vehicle post, scanning, filing, and email correspondence Issue and track driver fines, ensuring timely resolution and payment follow-up Support delivery and preparation of vehicles for new drivers Act as a key contact for drivers, insurers, and lease providers Coordinate accident reporting and liaise with insurers Review fleet invoice costs against internal reporting data Monitor mileage usage and implement required changes Arrange foreign travel permissions via lease companies Carry out vehicle inspections Book and manage pool car usage Waste Management Maintain accurate records of Waste Transfer Notes Collate and report waste volumes per contractor Ensure supplier certifications and accreditations remain current Liaise with waste providers regarding missed or failed collections Maintain up-to-date waste contractor records and documentation Utilities Management Input and process utility bill data accurately Verify billing accuracy and resolve discrepancies with suppliers Act as a point of contact for meter readings Liaise directly with utility providers where required Contractor Coordination Maintain contractor insurance and licence records Manage contractor induction logs and site access documentation Schedule and coordinate maintenance works and service appointments Arrange repairs to fixtures and fittings Conduct site inductions for contractors General Duties Provide general administrative support to the Facilities team Support ad hoc departmental requirements as needed As the Facilities Coordinator, you will have: Previous experience working with utility providers and contracts Experience in fleet operations Exposure to facilities or contractor management environments High attention to detail and accuracy Strong communication skills with confidence liaising with suppliers and colleagues Excellent organisational and prioritisation abilities Proven administrative experience Proficient in Microsoft Office (Excel, Outlook, etc.) Problem-solving capability Full UK Driving Licence Understanding of ISO 14001 environmental standards

Leasehold Block Manager Location: Haywards Heath Salary: £35000 - £38000 DOE Contract: Full-time, permanent The role Leasehold Block Manager We're looking for an experienced leasehold Block Manager to take responsibility for managing a portfolio of residential blocks to a high standard. This is a hands-on role where you'll be the primary point of contact for residents and stakeholders, ensuring excellent service delivery, compliance and day-to-day operational excellence across your portfolio. What s in it for you as Leasehold Block Manager Opportunity to join a well-established portfolio, now entering an exciting new phase of growth and investment Be part of a rapidly expanding, forward-thinking organisation with a strong emphasis on innovation and long-term development Access to modern systems and technology, including AI-driven tools, designed to streamline processes and enhance efficiency Genuine scope for career progression within a business experiencing significant and sustained growth Work within a professional, collaborative environment that encourages continuous improvement and a progressive approach to block management Key responsibilities as Leasehold Block Manager Portfolio management Personally manage an allocated portfolio of residential blocks, delivering consistent and professional service to leaseholders and RMC/RTM directors. Oversee repairs, cyclical maintenance and major works programmes from inception through to completion. Conduct regular site visits to maintain strong relationships with residents and ensure properties are well-maintained. Manage budgets and service charges accurately, working closely with the finance function to ensure timely invoicing and arrears management. Compliance and building safety Ensure full compliance across your portfolio including health and safety, building safety obligations, fire risk assessments and statutory certifications. Maintain up-to-date records of all compliance documentation, planned preventative maintenance (PPM) schedules and risk assessments. Deliver Section 20 consultations in line with legislative requirements, ensuring clear communication and accurate documentation throughout. Ensure adherence to leasehold law, RICS Residential Management Code and company policies including data protection. Customer service and stakeholder management Act as the primary escalation point for leaseholders, directors and contractors, managing queries and concerns professionally and promptly. Build and maintain strong working relationships with residents, RMC/RTM boards and contractors. Deliver timely responses to resident queries, meeting agreed service standards and promoting a culture of professionalism and empathy. Monitor feedback and proactively address service issues to continuously improve resident satisfaction. Financial management Prepare annual budgets and service charge accounts in partnership with the finance team. Issue Section 20B notices and other statutory financial communications as required. Operational excellence Follow and uphold company standard operating procedures (SOPs), contributing suggestions for improvement. Maintain accurate records using property management software and ensure all documentation is audit-ready. Work collaboratively with the Operations Director and internal teams to support business objectives. Support wider company initiatives and deputise for colleagues when required. What you'll bring as Leasehold Block Manager TPI or RICS qualification (strongly preferred). Proven experience in residential block management with a strong understanding of leasehold property. Sound knowledge of leasehold law, RICS Residential Management Code, Section 20 procedures and building safety regulations. Experience managing service charge budgets. Excellent communication and stakeholder management skills with a calm, professional approach. Strong organisational skills with the ability to manage multiple priorities and deadlines. Full UK driving licence (required for site visits). If you are seeking a progressive next step in block management within a growing and forward-thinking organisation, please apply today. INDLS

We're partnering with a high-performing, commercially focused business based in Birmingham City Centre to recruit an FP&A Analyst. This is a fantastic opportunity to join a forward-thinking finance team where you'll play a key role in driving insight, performance, and strategic decision-making. This FP&A Analyst role would suit a commercially minded finance professional who enjoys getting under the skin of the numbers and influencing stakeholders across the business. The Role: As FP&A Analyst, you'll be responsible for delivering high-quality analysis and supporting the business with forward-looking insight. Key responsibilities will include: Supporting the budgeting and forecasting processes Delivering insightful financial analysis on performance, trends, and key drivers Building and enhancing financial models to support decision-making Partnering with non-finance stakeholders to provide commercial insight Supporting month-end reporting with variance analysis and commentary Driving continuous improvement across FP&A processes and reporting About You: You will be a qualified accountant (ACA / ACCA / CIMA) or equivalent experience Strong FP&A or commercial finance experience Confident communicator, able to influence and challenge stakeholders Advanced Excel skills (experience with modelling highly desirable) Proactive, inquisitive and commercially aware mindset What's on Offer as the FP&A Analyst: Salary circa £65,000 per annum, depending on experience Hybrid working model Exposure to senior stakeholders and strategic decision-making A collaborative, ambitious finance team If you're looking for a role where you can make a real impact and develop your career within a commercially driven environment, we'd love to hear from you.

The Role Our client, a large Managed Service Provider, is looking for an experienced Account Manager to drive revenue growth within a defined customer base, selling a full portfolio of IT services. You ll take ownership of a key account, developing long-term relationships while identifying and delivering new business opportunities. What s in it for you? Competitive base salary + OTE + car allowance/company car Comprehensive benefits package + flexible benefits scheme Hybrid working model Career development and ongoing learning opportunities Opportunity to join a large and renowned IT company Inclusive, collaborative culture with strong internal support Responsibilities Develop and grow revenue and margin within an assigned account Identify and qualify new sales opportunities aligned to customer strategy Build and execute account plans to maximise growth Lead and coordinate external partners on sales opportunities Strengthen relationships with customers, vendors, and partners Work closely with solution specialists to deliver tailored propositions Maintain accurate pipeline management, forecasting, and CRM data Drive a balanced mix of product and services sales Candidate Requirements Experience selling IT consulting, professional, or managed services and solutions Track record of delivering growth within defined accounts Strong commercial acumen and negotiation skills Ability to engage and influence stakeholders up to CxO level Strong understanding of aligning technology solutions to business outcomes

Our client, a long-established and growing manufacturing organisation based in Tamworth, is seeking an experienced Customer Service Manager to lead a high-performing team and drive operational excellence across the function. This is a pivotal leadership role where you will directly influence service performance, team culture, and customer experience at a strategic level. Salary is between £33,000 to £38,000 depending on experience. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As the Customer Service Manager, you will: Lead, coach, and develop a high-performing Customer Service team Ensure delivery of KPIs, SLAs, and service standards Manage escalations and complex customer complaints to resolution Improve processes to increase efficiency and accuracy Use data to identify trends and drive continuous improvement Collaborate with Supply Chain, Sales, Technical, and Operations teams Support key accounts and ensure service alignment across departments Contribute to senior-level reporting and service strategy As the Customer Service Manager, you will have: Proven experience leading high-performing Customer Service teams Strong coaching and people development capability Confidence handling escalations and complex service challenges A data-driven mindset with the ability to improve KPIs and service performance Excellent communication and stakeholder management skills A calm, solutions-focused approach under pressure Strong organisation skills and the ability to manage competing priorities effectively

Our client, a leading and expanding manufacturing organisation, established for over 30 years in Tamworth, is seeking Customer Service Team Leader Operations Support to join their well-established team. This is an excellent opportunity for a motivated individual who is passionate about delivering exceptional customer experiences while leading and developing a high-performing team. Salary is between £28,000 to £30,000 depending on experience. Hours of work are 9:30am to 5:30pm Monday to Friday. Please note this is an office-based position. Benefits include 31 days holiday including Bank Holidays, Paycare - A Healthcare Cash Plan (Discounts available and access to a 24-hour Doctor), Life Assurance x 2 and up to 5 days extra unpaid holiday available at a salary sacrifice. As a Customer Service Team Leader Operations Support, you will play a pivotal role in ensuring outstanding service delivery to customers. You will lead from the front, supporting daily operations, driving team performance, and maintaining high standards across all service interactions. You will be responsible for optimising team efficiency, ensuring KPIs and SLAs are consistently achieved, and fostering a positive and inclusive team environment. Your duties will include: Lead, motivate, and develop a Customer Service team to consistently achieve SLAs and departmental KPIs Take ownership of daily operations, ensuring tasks are completed accurately and efficiently Monitor team performance, providing regular coaching, feedback, and one-to-one support Conduct performance appraisals and identify training and development needs Handle escalated customer queries and complaints in a professional and timely manner Ensure adherence to company policies, procedures, and service standards Collaborate with internal departments to resolve issues and enhance service delivery Manage recruitment, onboarding, and training of new team members Produce and analyse reports to support business decisions and performance improvements Identify customer trends and workload patterns, providing actionable insights Drive continuous improvement initiatives within the team Promote a positive, inclusive, and high-performing team culture Support people management processes, including investigations where required Provide cover for other Team Leaders to ensure continuity of leadership Undertake additional duties as required to support business objectives As the Customer Service Team Leader Operations Support, you will have: Proven experience within a customer service or administrative environment Previous experience in a supervisory or team leader role Understanding of HR policies and procedures Experience with data analysis and reporting tools Strong communication and interpersonal skills A natural ability to motivate and inspire others Excellent problem-solving and decision-making capabilities Proficient in Microsoft Office and customer service systems Strong organisational skills with the ability to plan, coordinate, and monitor workloads Calm, professional, and resilient under pressure

We re partnering with a high-performing, commercially focused business based in Birmingham City Centre to recruit an FP&A Analyst. This is a fantastic opportunity to join a forward-thinking finance team where you ll play a key role in driving insight, performance, and strategic decision-making. This FP&A Analyst role would suit a commercially minded finance professional who enjoys getting under the skin of the numbers and influencing stakeholders across the business. The Role: As FP&A Analyst, you ll be responsible for delivering high-quality analysis and supporting the business with forward-looking insight. Key responsibilities will include: Supporting the budgeting and forecasting processes Delivering insightful financial analysis on performance, trends, and key drivers Building and enhancing financial models to support decision-making Partnering with non-finance stakeholders to provide commercial insight Supporting month-end reporting with variance analysis and commentary Driving continuous improvement across FP&A processes and reporting About You: You will be a qualified accountant (ACA / ACCA / CIMA) or equivalent experience Strong FP&A or commercial finance experience Confident communicator, able to influence and challenge stakeholders Advanced Excel skills (experience with modelling highly desirable) Proactive, inquisitive and commercially aware mindset What s on Offer as the FP&A Analyst: Salary circa £65,000 per annum, depending on experience Hybrid working model Exposure to senior stakeholders and strategic decision-making A collaborative, ambitious finance team If you re looking for a role where you can make a real impact and develop your career within a commercially driven environment, we d love to hear from you.