Team Leader - Portrush

  • Riada Resourcing
  • Portstewart, County Londonderry
  • Feb 24, 2026
Full time Call Centre / CustomerService

Job Description

Supervisor/Team Leader - Portrush

Are you energetic, customer-focused, and ready to take on a leadership role in a fast-paced seaside environment? We are recruiting a Supervisor / Team Leader for a vibrant Portrush food catering establishment for the busy spring-summer season.

This is an excellent opportunity for someone who thrives in a bustling setting and enjoys leading a team.

About the role:

  • £14.00 - £15.00 per hour (DOE)
  • 40 hours per week 6 shifts per week Weekends essential
  • Full-time, Seasonal Position (March to September)

What you'll be doing in this role:

  • Oversee daily operations, including opening and closing the store (keyholder responsibilities)
  • Manage and supervise a small team

  • Maintain a high standard of customer service, presentation, hygiene, and product quality

  • Handle customer enquiries, special requests, and complaints professionally and efficiently

  • Support with stock checks, ordering, and daily/weekly task management

  • Oversee all front-of-house operations including general counter service

  • Complete any required food safety tasks and basic paperwork/records

What you'll need for this role:

  • Strong communication and interpersonal skills
  • Excellent time management and organisational ability
  • Confidence to lead a team in a busy, fast-paced environment
  • A positive attitude, reliability, and a commitment to maintaining high standards
  • Attention to detail and a passion for delivering exceptional service

Riada are an equal opportunities employer.