Membership Officer

Membership Development Officer (12 Month FTC)
£29,000 Predominantly Home-Based Central London + UK Travel

A respected professional membership body is seeking a proactive and highly organised Membership Development Officer to join its Membership & Professional Standards team on a 12-month fixed term contract.

This is an excellent opportunity for a membership or customer-focused professional who enjoys balancing relationship management, recruitment campaigns, events activity and CRM-driven reporting within a structured, target-led environment.

The role is predominantly home-based, with attendance at a central London office when required, alongside paid UK travel to events and exhibitions.

Working closely with the Membership Development Manager, you will support the delivery of recruitment and retention strategy, helping drive membership growth and engagement.

Key responsibilities include:

• Acting as first point of contact for membership enquiries via inbox, phone and digital channels
• Supporting recruitment and retention campaigns, including CRM administration and reporting
• Contributing to subscription renewals and annual communications processes
• Representing the organisation at industry shows, exhibitions and stakeholder events across the UK
• Producing engaging membership content including e-newsletters, case studies, blogs and promotional collateral
• Supporting website updates and digital communications
• Processing membership applications, renewals, reinstatements and registrations
• Maintaining accurate CRM data and producing performance analysis against growth targets

This is a varied, delivery-focused role requiring both relationship-building capability and strong administrative discipline.

We are seeking someone with:

• Experience within a membership body, professional association or customer-focused organisation
• Confidence presenting to a range of audiences
• Experience using CRM systems and email marketing platforms
• Strong written communication skills across multiple formats
• Excellent organisational skills and attention to detail
• A proactive approach to following up leads and achieving growth targets

Willingness to travel regularly across the UK and attend occasional evening/weekend events is essential.

• 12 month fixed term contract
• £29,000 salary
• Predominantly home-based working
• Central London office attendance when required
• Paid UK travel to exhibitions and events

Why Apply?

This is a fantastic opportunity to play a pivotal role in shaping the membership journey for a respected professional organisation. You'll work on meaningful projects, lead a committed team, and contribute directly to growing and engaging a professional community.

To apply for the role of Membership Development Officer, please send your CV.

Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful on this occasion.

Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.