Office Manager

We are proud to be recruiting on behalf of a well-established and growing organisation in Tamworth for an experienced and proactive Office Manager. This is a pivotal role within the business, combining office leadership, HR coordination and IT/compliance oversight. Please note: Due to the office location, own transport is essential as the site is not accessible by public transport.

This opportunity would suit someone who enjoys taking ownership, improving processes and being the central support function within a busy, professional environment.

What s on offer:

• Salary between £40,000 - £45,000 depending on experience
• Discretionary annual bonus based on company performance
• 35 days holiday including Bank Holidays and Christmas shutdown
• Hours of work: 9:00am 5:00pm Monday to Thursday & 9:00am 4:00pm Friday
• Free on-site parking
• Pension scheme

Key responsibilities include:

• Oversee the smooth day-to-day running of the office operations including facilities, supplies and vendor management
• Act as the first point of contact for staff queries and support internal communications
• Manage onboarding and offboarding processes including contracts, inductions and exit documentation
• Maintain accurate HR records and ensure compliance with company policies and procedures
• Support recruitment activities including advertising roles, arranging interviews and candidate communication
• Coordinate training, appraisals and staff development tracking
• Manage HR administration including absence monitoring, sickness reporting and benefits
• Review, update and maintain company policies, procedures and internal processes
• Liaise with external IT providers and oversee IT requirements including Cyber Essentials Plus
• Manage and deliver ISO9001 requirements including internal and external audits
• Liaise with the facilities regarding building maintenance and upkeep
• Overseeing the organising of meetings and associated minutes

You will have:

• Proven experience in office management or administration (HR experience preferred)
• Strong organisational and multi-tasking abilities
• Confidentiality, professionalism, and excellent interpersonal skills
• Proven ability to manage personnel effectively while ensuring the smooth and efficient operation of a medium-sized office
• Proficiency in Microsoft Office and general office technology
• Proficient at quickly learning new software and systems relevant to the role, including CRM platforms