Overview: This new role, Head of Income Generation and External Communications, is responsible for growing Rape Crisis South London's income and raising its external profile, combining fundraising with proactive external communications to build the charity's network, reputation and footprint across South London and beyond. As we build to our End of Decade Strategy it is an exciting time to join the Charity. The postholder will lead on diversifying income streams, including corporate partnerships, individual giving, major donors, grants and foundations, while also taking ownership of external communications: media relations, digital presence, campaigns and partnership visibility, to raise RCSL's profile and expand its network of supporters, partners and referral routes. Two growth priorities for this role are developing corporate partnerships as a strategic income stream, and growing RCSL's training and prevention offer to statutory bodies, schools and education settings, and sector professionals into a wider income-generating service. You will be working with Survivors as this Directorate holds responsibility for the lived experience group, Survivor Voices. We are looking for someone who combines fundraising expertise with strong external communications skills and a track record of growing an organisation's network and public presence, as well as its income. What you'll do: Lead a Team with three managers and a growing team of staff and volunteers passionate about our cause Represent the Charity at external networks and with potential and secured donor organisations and individuals Work with the best London marketing agencies to develop campaigns for awareness and income generation Learn from other sources about new and emerging best practice for income generation and service delivery for survivors Promote the Directorate within the Charity to build engagement and celebrate success Identify and work with other VAWG charities across the UK for positive income opportunities Engage with Survivor Services colleagues to identify new service delivery and potential financial supporters Work with Ambassadors of the Charity Who you are: Passionate about making positive change for Survivors in the VAWG sector Senior manager in a nonprofit, educational, or public service environment Experienced in business development with success in growing income through a diverse range of activities (ideally including corporate and/or major donor fundraising, grants & foundations, and statutory funding). Confident in successful community fundraising, membership and/or individual giving. Experienced in external communications, PR or marketing, including growing an organisation's network, partnerships and public profile. Experienced in writing campaign and PR briefing documents. Able to respond calmly and effectively to shifting and evolving priorities. Experienced in influencing a wide range of internal and external stakeholders. Excited by developing innovative and targeted fundraising and communications campaigns and events, including having experience and understanding of digital/social media/marketing. Experienced in managing and developing a team to achieve excellence and meet targets. Competent in utilising a CRM system/sales database. Experienced in data analysis, IT and research to maximise ROI and income growth. Confident in developing or selling a product for income generation to public, charity and corporate sources. Experienced in working with/ coordinating Lived Experience groups and in a trauma informed way Why join us? You'll be part of a bold, survivor-informed organisation driving change in South London and beyond. Your work will help grow our sustainable income to develop robust services for survivors and raise greater awareness that prevents sexual violence. Your work will be driven by what you hear from Survivor Voices members. You'll work alongside a passionate and expert team, helping to grow an ambitious training programme and delivering income generation targets. There's scope to be creative, innovative and bold. This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to a short interview or professional discussion, likely conducted via MS Teams. Stage one: MS Teams interview with the Advocacy Service Manager, Interim Head of Advocacy and Director of Programme Transformation. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role How to Apply To apply, please email recruitment with the subject line 'HoIG and EC'. Applications will be reviewed on a rolling basis. Please attach: Your up-to-date CV (PDF) A short Cover Letter (maximum 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience . Confidentiality All applications will be treated confidentially. Information will only be shared with the hiring manager and PCT. Outcome All applicants will be notified of the outcome of their expression of interest once a decision has been made. Employees not selected will continue in their current roles and are encouraged to apply for future opportunities. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us on LinkedIn for future opportunities and updates.
Oct 24, 2026
Full time
Overview: This new role, Head of Income Generation and External Communications, is responsible for growing Rape Crisis South London's income and raising its external profile, combining fundraising with proactive external communications to build the charity's network, reputation and footprint across South London and beyond. As we build to our End of Decade Strategy it is an exciting time to join the Charity. The postholder will lead on diversifying income streams, including corporate partnerships, individual giving, major donors, grants and foundations, while also taking ownership of external communications: media relations, digital presence, campaigns and partnership visibility, to raise RCSL's profile and expand its network of supporters, partners and referral routes. Two growth priorities for this role are developing corporate partnerships as a strategic income stream, and growing RCSL's training and prevention offer to statutory bodies, schools and education settings, and sector professionals into a wider income-generating service. You will be working with Survivors as this Directorate holds responsibility for the lived experience group, Survivor Voices. We are looking for someone who combines fundraising expertise with strong external communications skills and a track record of growing an organisation's network and public presence, as well as its income. What you'll do: Lead a Team with three managers and a growing team of staff and volunteers passionate about our cause Represent the Charity at external networks and with potential and secured donor organisations and individuals Work with the best London marketing agencies to develop campaigns for awareness and income generation Learn from other sources about new and emerging best practice for income generation and service delivery for survivors Promote the Directorate within the Charity to build engagement and celebrate success Identify and work with other VAWG charities across the UK for positive income opportunities Engage with Survivor Services colleagues to identify new service delivery and potential financial supporters Work with Ambassadors of the Charity Who you are: Passionate about making positive change for Survivors in the VAWG sector Senior manager in a nonprofit, educational, or public service environment Experienced in business development with success in growing income through a diverse range of activities (ideally including corporate and/or major donor fundraising, grants & foundations, and statutory funding). Confident in successful community fundraising, membership and/or individual giving. Experienced in external communications, PR or marketing, including growing an organisation's network, partnerships and public profile. Experienced in writing campaign and PR briefing documents. Able to respond calmly and effectively to shifting and evolving priorities. Experienced in influencing a wide range of internal and external stakeholders. Excited by developing innovative and targeted fundraising and communications campaigns and events, including having experience and understanding of digital/social media/marketing. Experienced in managing and developing a team to achieve excellence and meet targets. Competent in utilising a CRM system/sales database. Experienced in data analysis, IT and research to maximise ROI and income growth. Confident in developing or selling a product for income generation to public, charity and corporate sources. Experienced in working with/ coordinating Lived Experience groups and in a trauma informed way Why join us? You'll be part of a bold, survivor-informed organisation driving change in South London and beyond. Your work will help grow our sustainable income to develop robust services for survivors and raise greater awareness that prevents sexual violence. Your work will be driven by what you hear from Survivor Voices members. You'll work alongside a passionate and expert team, helping to grow an ambitious training programme and delivering income generation targets. There's scope to be creative, innovative and bold. This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010). We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK. Safeguarding and Safer Recruitment Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation's safeguarding standards. This includes: Promoting the safety and wellbeing of children, young people and adults at risk Identifying and reporting safeguarding concerns Following organisational safeguarding policies and procedures Supporting a culture where everyone feels safe, respected and supported Our safer recruitment processes include: Values-based interviews Verification of identity, qualifications and employment history Reference checks Enhanced DBS checks where required Safeguarding training and supervision Equality, Feminist Commitment and Values. Intersectionality and Reasonable Adjustments We recognise that experiences of sexual violence are shaped by intersecting factors such as: Race and ethnicity Disability Sexuality and gender identity Socioeconomic background Immigration status Faith and culture Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector. Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality. We are committed to removing barriers and creating an inclusive workplace. Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as: Alternative interview formats or timings Additional time for written tasks Accessible documentation Support relating to disability, neurodivergence or health needs Learning and Development As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development. Interview Process Shortlisted applicants will be invited to a short interview or professional discussion, likely conducted via MS Teams. Stage one: MS Teams interview with the Advocacy Service Manager, Interim Head of Advocacy and Director of Programme Transformation. The interview will explore experience and approach to: Safeguarding Equality, diversity and inclusion Wellbeing and feminist practice Trauma-informed therapeutic work Leadership responsibilities relevant to the role How to Apply To apply, please email recruitment with the subject line 'HoIG and EC'. Applications will be reviewed on a rolling basis. Please attach: Your up-to-date CV (PDF) A short Cover Letter (maximum 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience . Confidentiality All applications will be treated confidentially. Information will only be shared with the hiring manager and PCT. Outcome All applicants will be notified of the outcome of their expression of interest once a decision has been made. Employees not selected will continue in their current roles and are encouraged to apply for future opportunities. AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful. We encourage you to follow us on LinkedIn for future opportunities and updates.
Member Relations Officer We are delighted to share this new and exciting opportunity for a Member Relations Officer to join the organisation. Position: Member Relations Officer Location: Manchester /Hybrid (at least 2 days per week in the Manchester office) Salary: £28,791 per annum Hours: Full time, 35 hours per week Contract: Permanent Application deadline: Midnight, Wednesday 18 November 2026 Interviews: Thursday 3 December in Manchester About the Role As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprise with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, the team are committed to enable anyone in the UK to form, or join, thriving and sustainable co-ops. As Member Relations Officer, you will support the membership strategy through member recruitment and retention activities. You will act as a first point of contact for member enquiries and build positive relationships with current and prospective members. You will also promote membership benefits, products and services, and support member engagement and networking. Join an organisation led by unwavering values of solidarity, self-responsibility, equity, and honesty, if you share these core values, we would be delighted to receive your application. Core responsibilities include: Work with the Membership Manager and team colleagues to implement the membership and member engagement strategy, in line with strategic and personal goals. Work with Membership Manager and team colleagues to collectively work towards and achieve strategic KPI's. Recruit, retain and manage own target members and member groups in order to develop a growing, mutually beneficial and financially sustainable relationship with them. Build and maintain an in depth understanding of our members, their needs and experience. Further develop and maintain understanding of subscription model, packages, products and income generating services: sharing awareness amongst the membership to ensure member needs are met. Take an active role in providing a meaningful, informative and productive first year's journey to new and returning members. Be responsible for own member relationships while escalating more complex queries to the Membership Manager and/or Member Services Lead, or Advice Team as appropriate. Working with colleagues analyse existing and potential markets for membership and the upselling of services to existing members, developing and overseeing contact strategies to specific member groups as agreed. Support members' engagement with the organisation and facilitate networking between members, particularly: best practice sharing, mentoring and business referrals, at our events, online and through personal contact. Help inform the design and delivery of membership awareness and recruitment campaigns ensuring consistently high levels of quality and alignment with our brand, particularly: data and insight gathering, creation and maintenance of marketing material, following up leads and conversion into members. Act as a first point of contact for member and potential member enquiries by phone, email, website or in writing and follow-up within an agreed timeframe. Contribute to the design and delivery of our membership processes ensuring a consistently high member experience, particularly in the areas of: recruitment, membership applications, member communications, enquiries and retention/removal. To maintain and update member records, undertaking membership analysis and reporting on the customer relationship management system as and when required. To work with and support the Member Services Lead on matters relating to the wider membership functions ensuring our membership and governance: structures, policies and procedures reflect our co-operative identity and member needs. Develop and maintain knowledge of regulatory and legal requirements relevant to role, support and promote compliance with those requirements within the role and the business. About You To be successful in this role, you will bring: Experience of dealing with enquiries from the public, customers or in a membership context An understanding of and interest in supporting values-based organisations such as co-operatives, community businesses or social enterprises. Excellent interpersonal skills, with a proven ability to build rapport and develop positive working relationships with colleagues and external stakeholders Strong organisational skills, including the effective prioritisation of workloads, management of competing demands and meeting deadlines. Excellent written and verbal communication skills, with the confidence to promote relevant products, services and membership benefits Attention to detail, accuracy, and quality when carrying out process driven tasks such as record keeping and database maintenance About the Organisation As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation it is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Benefits Flexible working options Pension scheme Discounted travel to work schemes Employee wellbeing assistance programme including free eye tests Personal and professional growth and development, including coaching Trade union Other roles you may have experience in could include Customer Service, Customer Service Officer, Customer Service Exec, Customer Service Assistant, Customer Care, Supporter Care, Membership Officer, Membership Executive, Membership Coordinator, Membership Assistant, Admin, Administrator, Administration. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Oct 24, 2026
Full time
Member Relations Officer We are delighted to share this new and exciting opportunity for a Member Relations Officer to join the organisation. Position: Member Relations Officer Location: Manchester /Hybrid (at least 2 days per week in the Manchester office) Salary: £28,791 per annum Hours: Full time, 35 hours per week Contract: Permanent Application deadline: Midnight, Wednesday 18 November 2026 Interviews: Thursday 3 December in Manchester About the Role As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprise with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. By promoting shared wealth through member ownership, the team are committed to enable anyone in the UK to form, or join, thriving and sustainable co-ops. As Member Relations Officer, you will support the membership strategy through member recruitment and retention activities. You will act as a first point of contact for member enquiries and build positive relationships with current and prospective members. You will also promote membership benefits, products and services, and support member engagement and networking. Join an organisation led by unwavering values of solidarity, self-responsibility, equity, and honesty, if you share these core values, we would be delighted to receive your application. Core responsibilities include: Work with the Membership Manager and team colleagues to implement the membership and member engagement strategy, in line with strategic and personal goals. Work with Membership Manager and team colleagues to collectively work towards and achieve strategic KPI's. Recruit, retain and manage own target members and member groups in order to develop a growing, mutually beneficial and financially sustainable relationship with them. Build and maintain an in depth understanding of our members, their needs and experience. Further develop and maintain understanding of subscription model, packages, products and income generating services: sharing awareness amongst the membership to ensure member needs are met. Take an active role in providing a meaningful, informative and productive first year's journey to new and returning members. Be responsible for own member relationships while escalating more complex queries to the Membership Manager and/or Member Services Lead, or Advice Team as appropriate. Working with colleagues analyse existing and potential markets for membership and the upselling of services to existing members, developing and overseeing contact strategies to specific member groups as agreed. Support members' engagement with the organisation and facilitate networking between members, particularly: best practice sharing, mentoring and business referrals, at our events, online and through personal contact. Help inform the design and delivery of membership awareness and recruitment campaigns ensuring consistently high levels of quality and alignment with our brand, particularly: data and insight gathering, creation and maintenance of marketing material, following up leads and conversion into members. Act as a first point of contact for member and potential member enquiries by phone, email, website or in writing and follow-up within an agreed timeframe. Contribute to the design and delivery of our membership processes ensuring a consistently high member experience, particularly in the areas of: recruitment, membership applications, member communications, enquiries and retention/removal. To maintain and update member records, undertaking membership analysis and reporting on the customer relationship management system as and when required. To work with and support the Member Services Lead on matters relating to the wider membership functions ensuring our membership and governance: structures, policies and procedures reflect our co-operative identity and member needs. Develop and maintain knowledge of regulatory and legal requirements relevant to role, support and promote compliance with those requirements within the role and the business. About You To be successful in this role, you will bring: Experience of dealing with enquiries from the public, customers or in a membership context An understanding of and interest in supporting values-based organisations such as co-operatives, community businesses or social enterprises. Excellent interpersonal skills, with a proven ability to build rapport and develop positive working relationships with colleagues and external stakeholders Strong organisational skills, including the effective prioritisation of workloads, management of competing demands and meeting deadlines. Excellent written and verbal communication skills, with the confidence to promote relevant products, services and membership benefits Attention to detail, accuracy, and quality when carrying out process driven tasks such as record keeping and database maintenance About the Organisation As the voice of the UK's co-operative movement, the organisation empowers and supports co-operative enterprises with specialised knowledge and expertise, to grow the co-operative economy and create a fairer society. From football clubs and farms to convenience stores and pubs, there are more than 7,000 co-operatives in the UK, each owned and controlled by their members and based on a set of shared principles and values. As an organisation it is led by unwavering values of solidarity, self-responsibility, equity, and honesty, therefore if you share these core values, we would be delighted to receive your application. Benefits Flexible working options Pension scheme Discounted travel to work schemes Employee wellbeing assistance programme including free eye tests Personal and professional growth and development, including coaching Trade union Other roles you may have experience in could include Customer Service, Customer Service Officer, Customer Service Exec, Customer Service Assistant, Customer Care, Supporter Care, Membership Officer, Membership Executive, Membership Coordinator, Membership Assistant, Admin, Administrator, Administration. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Make your mark at Europe's leading media and entertainment brand. This is an exciting opportunity to play an important role in developing brilliant omnichannel media plans across paid media. Sitting at the heart of our Media Planning Team within Consumer Strategy, you'll help ensure our media investment is deployed as efficiently as possible across all vertical brands, working closely with Marketing, Agency Partners and specialist teams to deliver high impact campaigns. What you'll do: Support the Media Planning Team to deliver effective, insight-led media plans, working closely with our media agency, in-house digital and social teams and Marketing Provide support across Connectivity & TV Marketing teams as required Challenge the status quo by continuously exploring and evaluating new opportunities, driving innovation and elevating media best practice Work in collaboration with the Media Strategy team on Annual, Quarterly and Strategic projects Manage and develop a graduate team member, supporting their learning and progression within Media Planning during their rotation Oversee Sky's cross vertical annual laydown (The Sync) and management of the process with all Marketing teams to track budgets and campaigns across the year. Support the ongoing transition to our new media agency by refining processes and embedding more effective ways of working Essential Criteria: Detailed knowledge of all media channels (both offline and online), campaign development, measurement and optimisation Excellent at relationship building, gaining trust and engagement with key stakeholders. A successful track record of managing a complex and ever evolving laydown, covering a range of different brands and their respective priorities. Strong ability to manage multiple media campaigns, prioritising effectively to deliver high-quality campaigns to tight deadlines. Ability to set up, analyse and interpret media measurement studies, with a view to apply the learnings on future campaigns Desirable skills and experience: 5+ years' experience of working in planning in a media agency, owner or client in a media specialist role Experience mentoring or managing junior team members How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Inclusion: Our people make Sky what it is. That's why we're committed to being an inclusive employer, where everyone can be themselves, have their voice heard, and do their best work for our customers. It's an important part of being a fair and responsible business. We're a Disability Confident Accredited Employer and are committed to providing a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Who we are: We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Oct 23, 2026
Full time
Make your mark at Europe's leading media and entertainment brand. This is an exciting opportunity to play an important role in developing brilliant omnichannel media plans across paid media. Sitting at the heart of our Media Planning Team within Consumer Strategy, you'll help ensure our media investment is deployed as efficiently as possible across all vertical brands, working closely with Marketing, Agency Partners and specialist teams to deliver high impact campaigns. What you'll do: Support the Media Planning Team to deliver effective, insight-led media plans, working closely with our media agency, in-house digital and social teams and Marketing Provide support across Connectivity & TV Marketing teams as required Challenge the status quo by continuously exploring and evaluating new opportunities, driving innovation and elevating media best practice Work in collaboration with the Media Strategy team on Annual, Quarterly and Strategic projects Manage and develop a graduate team member, supporting their learning and progression within Media Planning during their rotation Oversee Sky's cross vertical annual laydown (The Sync) and management of the process with all Marketing teams to track budgets and campaigns across the year. Support the ongoing transition to our new media agency by refining processes and embedding more effective ways of working Essential Criteria: Detailed knowledge of all media channels (both offline and online), campaign development, measurement and optimisation Excellent at relationship building, gaining trust and engagement with key stakeholders. A successful track record of managing a complex and ever evolving laydown, covering a range of different brands and their respective priorities. Strong ability to manage multiple media campaigns, prioritising effectively to deliver high-quality campaigns to tight deadlines. Ability to set up, analyse and interpret media measurement studies, with a view to apply the learnings on future campaigns Desirable skills and experience: 5+ years' experience of working in planning in a media agency, owner or client in a media specialist role Experience mentoring or managing junior team members How you'll work: At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Your office base: Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there's plenty of space to see your big ideas come to life. Here you'll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there's free onsite parking available for cars, motorbikes and bicycles. Inclusion: Our people make Sky what it is. That's why we're committed to being an inclusive employer, where everyone can be themselves, have their voice heard, and do their best work for our customers. It's an important part of being a fair and responsible business. We're a Disability Confident Accredited Employer and are committed to providing a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Who we are: We're Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you'll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We're an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search on social media.
Salary: £65,200- £84,700.00 Closing date: Thursday 5 November 2026 Contract type: Permanent Interview dates: 1st stage; w/c 23 November 2026, 2nd stage w/c 30 November 2026, 3rd Stage The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won't be solved by science alone. We have an exciting opportunity for a Product Manager (People Systems) to lead our People Systems team. You will be responsible for developing and implementing our People Systems strategy and overseeing the design, build, testing and maintenance of our systems. Your work will help make Wellcome the best place to work and support the delivery of our mission. What will I be doing? As Product Manager (People Systems), you will be responsible for developing and maintaining our HR systems, including Workday, to support effective processes and enhance the employee experience. In this role, you will: Develop and implement the People Systems strategy, ensuring that our systems underpin the delivery of our People Strategy Manage the People Systems roadmap and prioritisation process, ensuring that enhancements meet business and end-user needs; allocate resources; and oversee the implementation and embedding of change Lead the discovery, design and build of configurations across all Workday modules-including HCM, Compensation, Absence, Recruitment, Learning, Help, UK Payroll, Performance and Talent-and other supporting People Systems Lead the day-to-day management of all People Systems, including resolving complex issues, maintaining robust data and security controls, and managing upgrades and audit processes Work with product owners across the People team to ensure that systems meet business needs, maximise functionality and enhance the user experience, while supporting product owners through system upgrades Manage relationships with our system and application management service providers, ensuring that systems and services perform as expected Lead the People Systems team, supporting team members' development and helping to make the Wellcome People team the best place to work. You can view the full job description on our website To apply for this role please submit an up-to-date CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. The minimum requirements of the role are: Experience of developing and owning a People Systems strategy Extensive Workday experience, including product ownership of the full solution and in-depth knowledge of its modules, complex configuration, security, integrations and reporting Experience of delivering high-quality projects or workstreams to tight deadlines Experience of leading and developing people (preferred) Strong communication, collaboration and stakeholder management skills You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome. We are committed to cultivating a fair andinclusiveenvironment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includesmaking adjustmentsfor people who have a disability or long-term condition.Please visit our websitefor more information on adjustments and accessibility, or contact us .
Oct 23, 2026
Full time
Salary: £65,200- £84,700.00 Closing date: Thursday 5 November 2026 Contract type: Permanent Interview dates: 1st stage; w/c 23 November 2026, 2nd stage w/c 30 November 2026, 3rd Stage The Wellcome Trust is a global charitable foundation. We improve health for everyone by funding science, leading policy and advocacy campaigns, and building partnerships. We plan to spend £16bn over the next ten years, funding new discoveries in life, health, and wellbeing, and taking on three global health challenges: mental health, infectious disease and climate and health. These challenges need the bold science we support, but they won't be solved by science alone. We have an exciting opportunity for a Product Manager (People Systems) to lead our People Systems team. You will be responsible for developing and implementing our People Systems strategy and overseeing the design, build, testing and maintenance of our systems. Your work will help make Wellcome the best place to work and support the delivery of our mission. What will I be doing? As Product Manager (People Systems), you will be responsible for developing and maintaining our HR systems, including Workday, to support effective processes and enhance the employee experience. In this role, you will: Develop and implement the People Systems strategy, ensuring that our systems underpin the delivery of our People Strategy Manage the People Systems roadmap and prioritisation process, ensuring that enhancements meet business and end-user needs; allocate resources; and oversee the implementation and embedding of change Lead the discovery, design and build of configurations across all Workday modules-including HCM, Compensation, Absence, Recruitment, Learning, Help, UK Payroll, Performance and Talent-and other supporting People Systems Lead the day-to-day management of all People Systems, including resolving complex issues, maintaining robust data and security controls, and managing upgrades and audit processes Work with product owners across the People team to ensure that systems meet business needs, maximise functionality and enhance the user experience, while supporting product owners through system upgrades Manage relationships with our system and application management service providers, ensuring that systems and services perform as expected Lead the People Systems team, supporting team members' development and helping to make the Wellcome People team the best place to work. You can view the full job description on our website To apply for this role please submit an up-to-date CV and answer 2 application questions to demonstrate that you meet the minimum requirements for the role. The minimum requirements of the role are: Experience of developing and owning a People Systems strategy Extensive Workday experience, including product ownership of the full solution and in-depth knowledge of its modules, complex configuration, security, integrations and reporting Experience of delivering high-quality projects or workstreams to tight deadlines Experience of leading and developing people (preferred) Strong communication, collaboration and stakeholder management skills You can read more about the benefits we offer our employees on our website Our Hybrid Way of Working We understand that our colleagues have commitments and personal interests outside of work and we strive to build a flexible working environment, in which people can perform at their best. At Wellcome we have a hybrid way of working which is 3 days in our Euston Road offices (Tuesday, Wednesday and Thursday) with the remaining 2 days working either remotely or in the office. Diversity and Inclusion is at the heart of everything we do Diversity and Inclusion is a priority at Wellcome. We are committed to cultivating a fair andinclusiveenvironment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includesmaking adjustmentsfor people who have a disability or long-term condition.Please visit our websitefor more information on adjustments and accessibility, or contact us .
Macildowie Recruitment and Retention
Towcester, Northamptonshire
E-commerce Manager Silverstone, Northamptonshire Monday to Friday, 09:00 - 17.00 Competitive Salary - Dependent on experience Macildowie are working with a leading client based in Silverstone, Northamptonshire, to recruit an E-commerce & Insight Manager to join an exciting, fast-paced business operating within the motorsport, events and retail sector. This is a fantastic opportunity for a commercially driven e-commerce professional who enjoys taking ownership, driving online sales performance and delivering an exceptional customer experience. Working within a high-profile, event-led retail environment, you will take responsibility for the end-to-end online merchandise operation, combining strategic trading, digital marketing, customer insight and hands-on operational management. The Role As E-commerce & Insight Manager, you will play a pivotal role in developing the online retail proposition, maximising commercial opportunities and ensuring a seamless customer journey. Your key responsibilities will include: Taking ownership of e-commerce trading performance, driving revenue growth, conversion and customer engagement. Developing and delivering commercial trading plans around major events, seasonal campaigns and product launches. Managing online merchandising, promotions, product content and SEO optimisation. Working closely with Marketing and Buying teams to coordinate campaigns and product launches. Analysing online sales, website traffic, customer behaviour and campaign performance to identify growth opportunities. Overseeing the complete online fulfilment process, including dispatch, returns and delivery performance. Leading the implementation and ongoing management of click & collect services. Utilising CRM insights to improve customer segmentation, retention and email marketing. Ensuring brand consistency, customer service excellence and compliance across the online retail operation. About You We're looking for a commercially minded and proactive e-commerce professional who can combine analytical thinking with a hands-on approach. You will ideally bring: Proven experience managing e-commerce performance within a retail environment. Strong understanding of digital trading, SEO, online merchandising and conversion optimisation. Experience using data and reporting to influence commercial decisions. Knowledge of fulfilment, stock management and online order processes. Confidence working collaboratively across Marketing, Buying, Operations and warehouse teams. Excellent organisational skills and the ability to manage competing priorities. A proactive, solutions-focused approach and willingness to get involved operationally. Experience within merchandise, leisure, events or a fast-moving consumer retail environment would be particularly relevant. Why Apply? This is an opportunity to take genuine ownership of an online retail operation within an exciting, recognisable and event-driven environment. You'll have the opportunity to influence commercial performance, improve customer journeys and shape the continued development of the e-commerce offering. If you're an ambitious e-commerce professional looking for a varied role where you can make a tangible impact, we'd love to hear from you. Apply today or contact Macildowie for a confidential conversation.
Oct 23, 2026
Full time
E-commerce Manager Silverstone, Northamptonshire Monday to Friday, 09:00 - 17.00 Competitive Salary - Dependent on experience Macildowie are working with a leading client based in Silverstone, Northamptonshire, to recruit an E-commerce & Insight Manager to join an exciting, fast-paced business operating within the motorsport, events and retail sector. This is a fantastic opportunity for a commercially driven e-commerce professional who enjoys taking ownership, driving online sales performance and delivering an exceptional customer experience. Working within a high-profile, event-led retail environment, you will take responsibility for the end-to-end online merchandise operation, combining strategic trading, digital marketing, customer insight and hands-on operational management. The Role As E-commerce & Insight Manager, you will play a pivotal role in developing the online retail proposition, maximising commercial opportunities and ensuring a seamless customer journey. Your key responsibilities will include: Taking ownership of e-commerce trading performance, driving revenue growth, conversion and customer engagement. Developing and delivering commercial trading plans around major events, seasonal campaigns and product launches. Managing online merchandising, promotions, product content and SEO optimisation. Working closely with Marketing and Buying teams to coordinate campaigns and product launches. Analysing online sales, website traffic, customer behaviour and campaign performance to identify growth opportunities. Overseeing the complete online fulfilment process, including dispatch, returns and delivery performance. Leading the implementation and ongoing management of click & collect services. Utilising CRM insights to improve customer segmentation, retention and email marketing. Ensuring brand consistency, customer service excellence and compliance across the online retail operation. About You We're looking for a commercially minded and proactive e-commerce professional who can combine analytical thinking with a hands-on approach. You will ideally bring: Proven experience managing e-commerce performance within a retail environment. Strong understanding of digital trading, SEO, online merchandising and conversion optimisation. Experience using data and reporting to influence commercial decisions. Knowledge of fulfilment, stock management and online order processes. Confidence working collaboratively across Marketing, Buying, Operations and warehouse teams. Excellent organisational skills and the ability to manage competing priorities. A proactive, solutions-focused approach and willingness to get involved operationally. Experience within merchandise, leisure, events or a fast-moving consumer retail environment would be particularly relevant. Why Apply? This is an opportunity to take genuine ownership of an online retail operation within an exciting, recognisable and event-driven environment. You'll have the opportunity to influence commercial performance, improve customer journeys and shape the continued development of the e-commerce offering. If you're an ambitious e-commerce professional looking for a varied role where you can make a tangible impact, we'd love to hear from you. Apply today or contact Macildowie for a confidential conversation.
Who we are and what we do At Hachette Learning (formerly Hodder Education), there's one thing we're certain about. No two students learn the same way. That's why our approach to teaching begins by recognising the needs of individuals first. Our mission is to enable every learner to fulfil their unique potential by empowering those who teach them. From our expert teaching and learning resources to our digital educational tools that make learning easier and more accessible for all, we provide solutions designed to maximise the impact of learning for every teacher, parent and student. Aligned with our parent company, Hachette Livre, founded in 1826, we're proud to deliver high-quality learning solutions on a global scale. We make it easier for everyone to unlock a new world of learning. Hachette Learning is a division of Hachette, one of the largest publishing groups in the UK, with 10 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds. What you'll be doing As part of the Global Product Marketing team, the Product Marketing Manager helps to drive revenue and profit for the global assessment and primary product portfolios at Hachette Learning. The portfolio includes educational resources for UK and International curriculums across a range of subjects and age ranges. The Product Marketing Manager is responsible for planning, executing and reporting on the pre-launch, launch and post-launch marketing strategy for the UK and international markets. Using the full range of print and digital marketing channels, the Product Marketing Manager will draw on best practice to deliver customer-focused, lead and revenue generating campaigns. They will also deliver sales and marketing toolkits to support the product lifecycle from pre-launch through to launch and post launch. They will work closely with the Product and Sales Teams, as well as authors, agencies and other third parties. Key Responsibilities Develop a deep understanding of customer segments, buyer needs, market trends, and competitor activity to inform product positioning and messaging. Support the development and execution of product marketing plans that drive awareness, engagement, pipeline, and revenue across the Hachette Learning portfolio. Lead the go-to-market execution for new print, digital, and subscription product launches, ensuring alignment across marketing, sales, product, and customer success teams. Create compelling product messaging and value propositions that clearly communicate customer benefits and differentiation. Develop high-quality product marketing assets, including sales enablement materials, customer case studies, presentations, battle cards, product guides, videos, website copy, and campaign content. Work closely with demand generation colleagues to deliver integrated, multi-channel campaigns that generate leads and support customer acquisition and retention goals for Primary & Assessment portfolios. Partner with brand & PR teams to contribute product-focused thought leadership and customer success stories. Support sales teams through training, product briefings, competitive insights, and the creation of effective sales enablement resources. Conduct market and competitor research to identify market opportunities, customer needs, and emerging trends. Monitor and analyse campaign, launch, and product performance metrics, providing recommendations to optimise future activity. Use CRM and performance data to support audience segmentation, targeting, customer profiling, and decision-making. Collaborate with product management and platform teams to ensure customer insights inform product development and roadmap decisions. Manage individual product marketing projects and budgets, ensuring activity is delivered on time and within agreed investment levels. Act as the product marketing representative in cross-functional project teams for Primary & Assessment, supporting product readiness and go-to-market planning. Who we are looking for Experience Previous marketing experience - ideally education, edtech, or publishing Experience of managing multiple projects simultaneously, setting priorities, and delivering results within tight deadlines Strong budgetary experience to help ensure campaigns are planned and delivered profitably with high ROI Skills Ability to develop and execute successful, comprehensive Go to Market campaigns with global reach that drive awareness, adoption and growth, and achieve business objectives. Tactical acumen to map customer journeys to a range of digital and print products, understanding and optimising the customer needs, pain points and lifecycle to generate high levels of interest, demand and retention. Exceptional written and verbal communication skills to produce and oversee creative high-quality marketing materials (e.g., case studies, whitepapers, blogs, videos, sales enablement tools etc) . Analytical skills to interrogate data on customer trends and segments, build key personas and position compelling value propositions for each target audience. Performance and reporting skills to measure and clearly communicate campaign and product marketing performance (KPIs, ROI) A self-starter with ownership mentality, excellent interpersonal and relationship-building skills, the confidence to manage key stakeholders, brief demand generation marketing executives and agencies and work collaboratively with different teams. Ability to thrive in a fast-paced, dynamic environment, adapting to changing market trends and business needs. Customer-centric mindset - focused on understanding and solving customer problems. Analytical & data-driven, with the ability to make decisions based on data and research Strong digital literacy, including proficiency in Microsoft Office, canva, social media and email marketing automation software is desirable. What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Private medical insurance Dental insurance Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf An active range of staff-led employee networks that are voluntary, including AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing, Women in Tech and religious networks Season ticket loans And much more! The role will be based at our London office, with a blend of 3 in-office days (Mondays, Tuesdays and Thursdays) and homeworking for the remaining 2 days per week. Our commitment Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. We want everyone to have the opportunity to perform at their best during our recruitment process. If you need any adjustments, you can let us know at the 'Reasonable Adjustments' section of your application. We'll make sure you're supported throughout the process. The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit
Oct 22, 2026
Full time
Who we are and what we do At Hachette Learning (formerly Hodder Education), there's one thing we're certain about. No two students learn the same way. That's why our approach to teaching begins by recognising the needs of individuals first. Our mission is to enable every learner to fulfil their unique potential by empowering those who teach them. From our expert teaching and learning resources to our digital educational tools that make learning easier and more accessible for all, we provide solutions designed to maximise the impact of learning for every teacher, parent and student. Aligned with our parent company, Hachette Livre, founded in 1826, we're proud to deliver high-quality learning solutions on a global scale. We make it easier for everyone to unlock a new world of learning. Hachette Learning is a division of Hachette, one of the largest publishing groups in the UK, with 10 publishing divisions and over 60 imprints. Everyone here is proud to be in the business of opening doors and minds. What you'll be doing As part of the Global Product Marketing team, the Product Marketing Manager helps to drive revenue and profit for the global assessment and primary product portfolios at Hachette Learning. The portfolio includes educational resources for UK and International curriculums across a range of subjects and age ranges. The Product Marketing Manager is responsible for planning, executing and reporting on the pre-launch, launch and post-launch marketing strategy for the UK and international markets. Using the full range of print and digital marketing channels, the Product Marketing Manager will draw on best practice to deliver customer-focused, lead and revenue generating campaigns. They will also deliver sales and marketing toolkits to support the product lifecycle from pre-launch through to launch and post launch. They will work closely with the Product and Sales Teams, as well as authors, agencies and other third parties. Key Responsibilities Develop a deep understanding of customer segments, buyer needs, market trends, and competitor activity to inform product positioning and messaging. Support the development and execution of product marketing plans that drive awareness, engagement, pipeline, and revenue across the Hachette Learning portfolio. Lead the go-to-market execution for new print, digital, and subscription product launches, ensuring alignment across marketing, sales, product, and customer success teams. Create compelling product messaging and value propositions that clearly communicate customer benefits and differentiation. Develop high-quality product marketing assets, including sales enablement materials, customer case studies, presentations, battle cards, product guides, videos, website copy, and campaign content. Work closely with demand generation colleagues to deliver integrated, multi-channel campaigns that generate leads and support customer acquisition and retention goals for Primary & Assessment portfolios. Partner with brand & PR teams to contribute product-focused thought leadership and customer success stories. Support sales teams through training, product briefings, competitive insights, and the creation of effective sales enablement resources. Conduct market and competitor research to identify market opportunities, customer needs, and emerging trends. Monitor and analyse campaign, launch, and product performance metrics, providing recommendations to optimise future activity. Use CRM and performance data to support audience segmentation, targeting, customer profiling, and decision-making. Collaborate with product management and platform teams to ensure customer insights inform product development and roadmap decisions. Manage individual product marketing projects and budgets, ensuring activity is delivered on time and within agreed investment levels. Act as the product marketing representative in cross-functional project teams for Primary & Assessment, supporting product readiness and go-to-market planning. Who we are looking for Experience Previous marketing experience - ideally education, edtech, or publishing Experience of managing multiple projects simultaneously, setting priorities, and delivering results within tight deadlines Strong budgetary experience to help ensure campaigns are planned and delivered profitably with high ROI Skills Ability to develop and execute successful, comprehensive Go to Market campaigns with global reach that drive awareness, adoption and growth, and achieve business objectives. Tactical acumen to map customer journeys to a range of digital and print products, understanding and optimising the customer needs, pain points and lifecycle to generate high levels of interest, demand and retention. Exceptional written and verbal communication skills to produce and oversee creative high-quality marketing materials (e.g., case studies, whitepapers, blogs, videos, sales enablement tools etc) . Analytical skills to interrogate data on customer trends and segments, build key personas and position compelling value propositions for each target audience. Performance and reporting skills to measure and clearly communicate campaign and product marketing performance (KPIs, ROI) A self-starter with ownership mentality, excellent interpersonal and relationship-building skills, the confidence to manage key stakeholders, brief demand generation marketing executives and agencies and work collaboratively with different teams. Ability to thrive in a fast-paced, dynamic environment, adapting to changing market trends and business needs. Customer-centric mindset - focused on understanding and solving customer problems. Analytical & data-driven, with the ability to make decisions based on data and research Strong digital literacy, including proficiency in Microsoft Office, canva, social media and email marketing automation software is desirable. What we offer Our staff are our greatest asset, and our benefits reflect this: 28 annual leave days per year, increases to 29 days after 2 years' service and goes up to 30 days after 5 years' (+ bank holidays) Private medical insurance Dental insurance Generous pension schemes Rent deposit loans 2 community days per year Summer hours (finishing at 1pm on Fridays during the summer months) Retail discounts through Hachette rewards Cycle to Work scheme Eye care vouchers Wide-ranging training library Development programmes (including mentoring) Up to 70% off book purchases A charity bookshelf An active range of staff-led employee networks that are voluntary, including AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing, Women in Tech and religious networks Season ticket loans And much more! The role will be based at our London office, with a blend of 3 in-office days (Mondays, Tuesdays and Thursdays) and homeworking for the remaining 2 days per week. Our commitment Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds. We want everyone to have the opportunity to perform at their best during our recruitment process. If you need any adjustments, you can let us know at the 'Reasonable Adjustments' section of your application. We'll make sure you're supported throughout the process. The Book Trade Charity offers financial support to people looking to enter the book trade but who may struggle to afford the costs of attending interviews and undertaking junior roles. For more information visit
Annual leave: 33 days (plus eight bank holidays) Benefits: enhanced maternity, paternity and adoption leave, and shared parental pay family-friendly policies 8% employer pension contribution (Aviva) life assurance cover at 3 x annual salary health cashback plan (Medicash): employee cover plus up to four dependent children 24/7 virtual GP access (UK registered), plus access to Best Doctors confidential employee assistance programme (Medicash) access to a wellbeing app flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more learning and development opportunities including bespoke training and access to LinkedIn Learning) commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer This is an exciting time to join Dementia UK. We're making significant investment in our fundraising programme as part of an ambitious new five-year strategy, creating new manager roles that will play a pivotal part in growing sustainable income and helping more families access specialist dementia support. As Manager, Individual Giving Acquisition, you'll lead the Individual Giving Acquisition team to deliver inspiring campaigns, appeals and experiences to reach new audiences to Dementia UK, that drive medium-to-long-term sustainable income. You'll manage a talented, high-performing team, and work with the Individual Giving Senior Manager to build a culture where people can thrive and work collaboratively across the organisation to maximise impact. You'll bring experience of managing successful Individual Giving campaigns, with expertise across a range of channels and products. You'll be confident in writing operational team plans, managing annual budgets, and supporting the Individual Giving Senior Manager in projecting medium and long-term income. You'll understand your audiences and know how to create engaging campaigns to inspire action and build long term return on investment. You'll be a collaborative manager, able to build strong relationships with the Individual Giving, Legacies & In Memory team, stakeholders across Dementia UK and with external partners. You'll be confident participating in and leading cross-organisational projects and build effective collaborative working relationships with colleagues across the charity to support in growing income for Dementia UK. You'll be confident in using analysis, insight and audience understanding to inform decision-making across the Individual Giving team. Collating and monitoring Individual Giving team performance through monthly and quarterly reporting and using this to continuously improve the programme and update senior leaders. Most importantly, you'll be motivated by the opportunity to make a lasting difference for families affected by dementia. If you're an ambitious and collaborative manager who wants to shape the future of Individual Giving at a growing national charity, we'd love to hear from you. If you would like to find out more about the role, or have any queries, please get in touch. Our culture In addition to a competitive salary and a generous benefits package, we truly value our people. It's important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia. Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion. Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. Dementia UK is a Disability Confident Employer. If you'd like support to make an application, contact us. By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK. Please note that any decision on flexible working is based on business needs When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Oct 22, 2026
Full time
Annual leave: 33 days (plus eight bank holidays) Benefits: enhanced maternity, paternity and adoption leave, and shared parental pay family-friendly policies 8% employer pension contribution (Aviva) life assurance cover at 3 x annual salary health cashback plan (Medicash): employee cover plus up to four dependent children 24/7 virtual GP access (UK registered), plus access to Best Doctors confidential employee assistance programme (Medicash) access to a wellbeing app flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more learning and development opportunities including bespoke training and access to LinkedIn Learning) commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer This is an exciting time to join Dementia UK. We're making significant investment in our fundraising programme as part of an ambitious new five-year strategy, creating new manager roles that will play a pivotal part in growing sustainable income and helping more families access specialist dementia support. As Manager, Individual Giving Acquisition, you'll lead the Individual Giving Acquisition team to deliver inspiring campaigns, appeals and experiences to reach new audiences to Dementia UK, that drive medium-to-long-term sustainable income. You'll manage a talented, high-performing team, and work with the Individual Giving Senior Manager to build a culture where people can thrive and work collaboratively across the organisation to maximise impact. You'll bring experience of managing successful Individual Giving campaigns, with expertise across a range of channels and products. You'll be confident in writing operational team plans, managing annual budgets, and supporting the Individual Giving Senior Manager in projecting medium and long-term income. You'll understand your audiences and know how to create engaging campaigns to inspire action and build long term return on investment. You'll be a collaborative manager, able to build strong relationships with the Individual Giving, Legacies & In Memory team, stakeholders across Dementia UK and with external partners. You'll be confident participating in and leading cross-organisational projects and build effective collaborative working relationships with colleagues across the charity to support in growing income for Dementia UK. You'll be confident in using analysis, insight and audience understanding to inform decision-making across the Individual Giving team. Collating and monitoring Individual Giving team performance through monthly and quarterly reporting and using this to continuously improve the programme and update senior leaders. Most importantly, you'll be motivated by the opportunity to make a lasting difference for families affected by dementia. If you're an ambitious and collaborative manager who wants to shape the future of Individual Giving at a growing national charity, we'd love to hear from you. If you would like to find out more about the role, or have any queries, please get in touch. Our culture In addition to a competitive salary and a generous benefits package, we truly value our people. It's important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia. Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion. Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. Dementia UK is a Disability Confident Employer. If you'd like support to make an application, contact us. By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK. Please note that any decision on flexible working is based on business needs When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Compassion in World Farming International (CIWF)
Godalming, Surrey
CompassioninWorld FarmingInternational is a global movement transforming the future of food and farming. Help put aquatic animal welfare at the heart of Europe's food industry. Engagement and Insights Manager (Fish - Food Business) Roletype: Full time; Permanent (current funding confirmed until March 2029) Location: HQ, Godalming, Surrey, UK (flexible/hybrid working pattern), or one of our other European offices. Our Godalming HQ office is close to Godalming station, with direct trains to and from London Waterloo taking approximately 45 minutes. Salary: Up to £48,000 per annum, depending on skills and experience Abouttherole As our Engagement and Insights Manager , you'll lead the development and delivery of our flagship Fish Welfare Survey, using engagement, benchmarking and insight to help improve the lives of aquatic animals across European seafood supply chains. Working closely with colleagues across Food Business, Research, Policy, Campaigns and Communications, you'll turn complex data into clear, persuasive recommendations, build trusted relationships with leading retailers and create practical routes towards higher-welfare policies and practices. Lead the Fish Welfare Survey - Shape its methodology, benchmarking criteria, digital platform and reporting so it remains a respected industry tool. Build influential partnerships - Engage leading UK, French and European retailers, increasing participation and developing tailored improvement plans. Turn evidence into action - Oversee data collection, validation, analysis and reporting to identify trends, benchmark performance and inform clear recommendations. Bring insights to life - Present compelling findings through retailer meetings, reports, industry forums, workshops and roundtables. Deliver with impact - Manage plans, timelines, budgets, procurement and supplier relationships, keeping this strategic programme on track and aligned with organisational priorities. About you To succeed as our Engagement and Insights Manager , you'll need to be able to combine confident relationship management with strong project delivery, analytical thinking and the ability to communicate complex findings clearly. You'll be comfortable working across teams and with external partners, bringing a collaborative, organised and solutions-focused approach. Skills and experience you'll need to bring: Practical account or relationship management experience within the retail sector, with proven internal and external customer service skills. Knowledge or practical experience of aquatic animal welfare and production. Strong project management experience, including delivering complex workstreams to agreed deadlines and budgets. The ability to interpret statistical data and translate findings into clear messages, practical recommendations and persuasive business asks. Business-level fluency in French and English, with the ability to work independently, collaboratively and with initiative, would be desired. Excellent written and verbal communication skills, with the confidence to influence stakeholders and navigate challenging conversations diplomatically. An advanced degree, or equivalent relevant experience, in an area such as aquatic animal welfare, animal production, business or economics. If you don't meet every requirement but believe you could thrive in this role, we encourage you to apply. Why join us This is an opportunity to truly help shape a flagship industry initiative, influence leading food businesses and help deliver measurable improvements for billions of aquatic animals. For UK-based employees, we offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 25 days annual leave + bank holidays Health Cash Back Plan and 24/7 GP access Employee Assistance Programme and MHFA support Premium Calm App subscription Electric car scheme available Defined contribution pension scheme Enhanced discretionary sick pay Hybrid working model (role and location dependent) Free onsite parking and office next to mainline station Cycle Benefit scheme and other savings options Ongoing learning and development opportunities Benefits vary by country. Please contact us for further information about the benefits available in other locations. How to apply and key dates Ifyou'reready to make a global impact,we'dlove to hear from you. Pleasesubmityour CV and a cover letter in English, outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. Please note that we may begin interviews on a rolling basis, so early applications are encouraged. Closing date: Tuesday 10 November 9AM 1stStage (Teams) Interview: Anticipated Monday 16 November PM 2ndStage (Face to Face at HQ) Interview, with task: Anticipated Tuesday 24 November PM "Join us in building a more compassionate future for animals, people, and the planet." As part of Stage 1 interviews, shortlisted candidates may receive pre shared, values based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we're always happy to support candidates. About Compassion Compassion in World Farming Internationalis a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts,we'vespent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe. Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore ourCandidate Pack, andCareers Page. Tocomply withlegal requirements in the UK and internationally, all applicants must be able todemonstratetheir right to work in the country where the role is based. Compassion in World Farming is absolutely committed toproviding equal opportunities for everyoneregardless of their background.Wevalue diversity and live experienceand acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. The salary shown applies to the UK. Salaries for roles based in other country offices may vary depending on location and local currency. Please contact us if you require any further clarification.
Oct 22, 2026
Full time
CompassioninWorld FarmingInternational is a global movement transforming the future of food and farming. Help put aquatic animal welfare at the heart of Europe's food industry. Engagement and Insights Manager (Fish - Food Business) Roletype: Full time; Permanent (current funding confirmed until March 2029) Location: HQ, Godalming, Surrey, UK (flexible/hybrid working pattern), or one of our other European offices. Our Godalming HQ office is close to Godalming station, with direct trains to and from London Waterloo taking approximately 45 minutes. Salary: Up to £48,000 per annum, depending on skills and experience Abouttherole As our Engagement and Insights Manager , you'll lead the development and delivery of our flagship Fish Welfare Survey, using engagement, benchmarking and insight to help improve the lives of aquatic animals across European seafood supply chains. Working closely with colleagues across Food Business, Research, Policy, Campaigns and Communications, you'll turn complex data into clear, persuasive recommendations, build trusted relationships with leading retailers and create practical routes towards higher-welfare policies and practices. Lead the Fish Welfare Survey - Shape its methodology, benchmarking criteria, digital platform and reporting so it remains a respected industry tool. Build influential partnerships - Engage leading UK, French and European retailers, increasing participation and developing tailored improvement plans. Turn evidence into action - Oversee data collection, validation, analysis and reporting to identify trends, benchmark performance and inform clear recommendations. Bring insights to life - Present compelling findings through retailer meetings, reports, industry forums, workshops and roundtables. Deliver with impact - Manage plans, timelines, budgets, procurement and supplier relationships, keeping this strategic programme on track and aligned with organisational priorities. About you To succeed as our Engagement and Insights Manager , you'll need to be able to combine confident relationship management with strong project delivery, analytical thinking and the ability to communicate complex findings clearly. You'll be comfortable working across teams and with external partners, bringing a collaborative, organised and solutions-focused approach. Skills and experience you'll need to bring: Practical account or relationship management experience within the retail sector, with proven internal and external customer service skills. Knowledge or practical experience of aquatic animal welfare and production. Strong project management experience, including delivering complex workstreams to agreed deadlines and budgets. The ability to interpret statistical data and translate findings into clear messages, practical recommendations and persuasive business asks. Business-level fluency in French and English, with the ability to work independently, collaboratively and with initiative, would be desired. Excellent written and verbal communication skills, with the confidence to influence stakeholders and navigate challenging conversations diplomatically. An advanced degree, or equivalent relevant experience, in an area such as aquatic animal welfare, animal production, business or economics. If you don't meet every requirement but believe you could thrive in this role, we encourage you to apply. Why join us This is an opportunity to truly help shape a flagship industry initiative, influence leading food businesses and help deliver measurable improvements for billions of aquatic animals. For UK-based employees, we offer a supportive, flexible workplace with a strong focus on wellbeing and development, including: 25 days annual leave + bank holidays Health Cash Back Plan and 24/7 GP access Employee Assistance Programme and MHFA support Premium Calm App subscription Electric car scheme available Defined contribution pension scheme Enhanced discretionary sick pay Hybrid working model (role and location dependent) Free onsite parking and office next to mainline station Cycle Benefit scheme and other savings options Ongoing learning and development opportunities Benefits vary by country. Please contact us for further information about the benefits available in other locations. How to apply and key dates Ifyou'reready to make a global impact,we'dlove to hear from you. Pleasesubmityour CV and a cover letter in English, outlining how you meet the Person Specification. To support a fair and unbiased recruitment process, we kindly ask that you do not include a photo in your CV. Please note that we may begin interviews on a rolling basis, so early applications are encouraged. Closing date: Tuesday 10 November 9AM 1stStage (Teams) Interview: Anticipated Monday 16 November PM 2ndStage (Face to Face at HQ) Interview, with task: Anticipated Tuesday 24 November PM "Join us in building a more compassionate future for animals, people, and the planet." As part of Stage 1 interviews, shortlisted candidates may receive pre shared, values based interview questions to support a positive candidate experience. If you require any adjustments during the recruitment process, please let us know, we're always happy to support candidates. About Compassion Compassion in World Farming Internationalis a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts,we'vespent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe. Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore ourCandidate Pack, andCareers Page. Tocomply withlegal requirements in the UK and internationally, all applicants must be able todemonstratetheir right to work in the country where the role is based. Compassion in World Farming is absolutely committed toproviding equal opportunities for everyoneregardless of their background.Wevalue diversity and live experienceand acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector.We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other. The salary shown applies to the UK. Salaries for roles based in other country offices may vary depending on location and local currency. Please contact us if you require any further clarification.
Brand Manager Beauty Manchester - Hybrid 40k - 45k An exciting opportunity has arisen to join a fast-growing, digitally led beauty brand at a pivotal stage of its growth. With a strong direct-to-consumer presence and an ambitious marketing agenda, the business is looking for a commercially minded and creatively driven Brand Manager to lead integrated campaigns, shape brand storytelling and deliver impactful marketing initiatives across multiple channels. Key Responsibilities Integrated Brand Campaigns Own the end-to-end management of integrated brand campaigns, from strategic planning and concept development through to launch and post-campaign analysis. Act as the central brand hub for campaigns and projects, coordinating stakeholders, deliverables, timelines and approvals across the business. Develop campaign plans that align creative ambition with brand positioning, marketing priorities and commercial objectives. Work closely with e-commerce, new product development and senior leadership to identify opportunities for always-on brand moments, seasonal campaigns and product launches. Ensure campaigns are delivered on time, on brief and consistently across all relevant customer touchpoints. Brand Strategy & Storytelling Develop and maintain an always-on brand content calendar and campaign playbook, ensuring a consistent pipeline of relevant, engaging brand stories throughout the year. Translate brand strategy into compelling creative briefs, campaign concepts and messaging frameworks. Work closely with the creative team to deliver high-quality assets that build brand awareness, reinforce positioning and maintain a consistent visual identity and tone of voice. Ensure brand storytelling is cohesive across digital marketing, social media, influencer activity, partnerships, paid media and e-commerce. Identify opportunities to bring the brand to life through relevant cultural moments, creative activations and new campaign formats. Creative Briefing & Campaign Delivery Produce clear, detailed creative briefs covering campaign objectives, messaging, audience, deliverables and asset requirements. Brief and coordinate the production of video content, educational graphics, paid media assets, campaign imagery and supporting marketing materials. Work closely with creative teams and external agencies to manage progress, feedback and approvals, ensuring deadlines and quality standards are met. Develop organised campaign toolkits, presentations and decks that communicate campaign strategy, timelines, assets and execution plans to internal teams. Review and proofread creative assets, video scripts, copy, headlines and campaign messaging to ensure accuracy, consistency and alignment with brand guidelines. Proactively identify and resolve delivery challenges, maintaining momentum across multiple projects simultaneously. Cross-Functional Collaboration Partner with influencer marketing, partnerships, organic social and creative teams to deliver joined-up campaigns that maximise reach, engagement and brand impact. Work closely with e-commerce to ensure campaigns, launches and brand activations translate effectively across the website, including Shopify product pages and landing pages. Collaborate with new product development teams to support product launches with relevant storytelling, messaging and campaign assets. Present campaign plans, creative concepts and progress updates to cross-functional teams and senior stakeholders. Build strong working relationships across the business, ensuring teams understand campaign objectives, responsibilities and timelines. Work confidently with external agencies and partners to support campaign execution, events and brand activations. Campaign Performance & Optimisation Track campaign delivery and evaluate performance against agreed objectives and KPIs. Analyse campaign results, audience engagement and channel performance to understand what is working and identify areas for improvement. Present clear post-campaign reports, highlighting key learnings, commercial impact and recommendations. Translate performance insights into short- and long-term strategic recommendations to improve future campaigns and strengthen brand effectiveness. What We're Looking For Proven experience in brand marketing, integrated campaign management or a similar marketing role within a consumer-facing business. Demonstrable experience managing integrated brand campaigns end-to-end, from strategy and briefing through to execution and performance analysis. Experience within beauty, cosmetics, skincare or another fast-moving consumer category would be highly advantageous. A natural storyteller with the ability to translate brand positioning into compelling campaign concepts and consistent messaging across multiple channels. Strong creative briefing skills, with the ability to communicate ideas clearly and collaborate effectively with designers, content creators, agencies and wider marketing teams. Excellent project management and organisational skills, with the ability to coordinate multiple campaigns, stakeholders and deadlines in a fast-paced environment. Confidence presenting campaign plans, creative ideas and performance results to senior stakeholders and cross-functional teams. A meticulous eye for detail, particularly when proofreading copy, reviewing creative assets and maintaining brand consistency. A commercially aware mindset, understanding how brand marketing contributes to awareness, customer acquisition, engagement and sales. Experience working cross-functionally with e-commerce, product development, influencer marketing, partnerships, social media and creative BH37731
Oct 22, 2026
Full time
Brand Manager Beauty Manchester - Hybrid 40k - 45k An exciting opportunity has arisen to join a fast-growing, digitally led beauty brand at a pivotal stage of its growth. With a strong direct-to-consumer presence and an ambitious marketing agenda, the business is looking for a commercially minded and creatively driven Brand Manager to lead integrated campaigns, shape brand storytelling and deliver impactful marketing initiatives across multiple channels. Key Responsibilities Integrated Brand Campaigns Own the end-to-end management of integrated brand campaigns, from strategic planning and concept development through to launch and post-campaign analysis. Act as the central brand hub for campaigns and projects, coordinating stakeholders, deliverables, timelines and approvals across the business. Develop campaign plans that align creative ambition with brand positioning, marketing priorities and commercial objectives. Work closely with e-commerce, new product development and senior leadership to identify opportunities for always-on brand moments, seasonal campaigns and product launches. Ensure campaigns are delivered on time, on brief and consistently across all relevant customer touchpoints. Brand Strategy & Storytelling Develop and maintain an always-on brand content calendar and campaign playbook, ensuring a consistent pipeline of relevant, engaging brand stories throughout the year. Translate brand strategy into compelling creative briefs, campaign concepts and messaging frameworks. Work closely with the creative team to deliver high-quality assets that build brand awareness, reinforce positioning and maintain a consistent visual identity and tone of voice. Ensure brand storytelling is cohesive across digital marketing, social media, influencer activity, partnerships, paid media and e-commerce. Identify opportunities to bring the brand to life through relevant cultural moments, creative activations and new campaign formats. Creative Briefing & Campaign Delivery Produce clear, detailed creative briefs covering campaign objectives, messaging, audience, deliverables and asset requirements. Brief and coordinate the production of video content, educational graphics, paid media assets, campaign imagery and supporting marketing materials. Work closely with creative teams and external agencies to manage progress, feedback and approvals, ensuring deadlines and quality standards are met. Develop organised campaign toolkits, presentations and decks that communicate campaign strategy, timelines, assets and execution plans to internal teams. Review and proofread creative assets, video scripts, copy, headlines and campaign messaging to ensure accuracy, consistency and alignment with brand guidelines. Proactively identify and resolve delivery challenges, maintaining momentum across multiple projects simultaneously. Cross-Functional Collaboration Partner with influencer marketing, partnerships, organic social and creative teams to deliver joined-up campaigns that maximise reach, engagement and brand impact. Work closely with e-commerce to ensure campaigns, launches and brand activations translate effectively across the website, including Shopify product pages and landing pages. Collaborate with new product development teams to support product launches with relevant storytelling, messaging and campaign assets. Present campaign plans, creative concepts and progress updates to cross-functional teams and senior stakeholders. Build strong working relationships across the business, ensuring teams understand campaign objectives, responsibilities and timelines. Work confidently with external agencies and partners to support campaign execution, events and brand activations. Campaign Performance & Optimisation Track campaign delivery and evaluate performance against agreed objectives and KPIs. Analyse campaign results, audience engagement and channel performance to understand what is working and identify areas for improvement. Present clear post-campaign reports, highlighting key learnings, commercial impact and recommendations. Translate performance insights into short- and long-term strategic recommendations to improve future campaigns and strengthen brand effectiveness. What We're Looking For Proven experience in brand marketing, integrated campaign management or a similar marketing role within a consumer-facing business. Demonstrable experience managing integrated brand campaigns end-to-end, from strategy and briefing through to execution and performance analysis. Experience within beauty, cosmetics, skincare or another fast-moving consumer category would be highly advantageous. A natural storyteller with the ability to translate brand positioning into compelling campaign concepts and consistent messaging across multiple channels. Strong creative briefing skills, with the ability to communicate ideas clearly and collaborate effectively with designers, content creators, agencies and wider marketing teams. Excellent project management and organisational skills, with the ability to coordinate multiple campaigns, stakeholders and deadlines in a fast-paced environment. Confidence presenting campaign plans, creative ideas and performance results to senior stakeholders and cross-functional teams. A meticulous eye for detail, particularly when proofreading copy, reviewing creative assets and maintaining brand consistency. A commercially aware mindset, understanding how brand marketing contributes to awareness, customer acquisition, engagement and sales. Experience working cross-functionally with e-commerce, product development, influencer marketing, partnerships, social media and creative BH37731
At Howdens, we're looking for a creative Local Marketing Manager to join us on an initial 12-month fixed-term contract. Supporting our network of over 950 depots, you'll lead the delivery of impactful local marketing activity that drives brand awareness, customer engagement and sales. From developing marketing toolkits and managing local campaigns to supporting new depot openings and major business initiatives, you'll work closely with stakeholders across the business to ensure marketing activations are delivered effectively, measured successfully and aligned with our wider commercial objectives. This role is based in at our office in Raunds, Northamptonshire and the team work on site 4 days a week. What will I be doing? Support depots and trade teams with on-the-ground marketing that drives local awareness, engagement, and sales. Manage and continuously improve our Depot Marketing Toolkit, leading projects and working with stakeholders to ensure it meets evolving business needs. Provide end-to-end marketing support for new depot openings, relocations, refurbishments and closures, collaborating closely with depot managers and regional stakeholders. Lead the planning and delivery of depot point-of-sale (POS) activity, ensuring marketing materials are produced on time, within budget and aligned to business priorities. Support depot-led campaigns and local marketing activity, creating effective collateral and tools that help generate leads and grow customer accounts. Act as the marketing lead for Product Expos and Mock Depot initiatives, providing marketing materials and event support where required. Create clear and engaging communications for depots, ensuring marketing activity is understood, implemented effectively and aligned with wider business objectives. Champion brand consistency across all local marketing activity, ensuring communications and materials reflect our brand guidelines and high standards. Analyse the performance of local marketing activity, using data and insights to measure impact and shape future marketing strategies. Build strong relationships across marketing, trade and category teams, establishing effective ways of working and driving successful cross-functional collaboration. Support wider marketing projects and business initiatives, contributing ideas, expertise and leadership to help deliver strategic objectives. What do we need from you? Proven experience in marketing within a B2B or trade environment Confidence in managing local marketing campaigns, POS activity, and event execution Strong project management skills with the ability to manage multiple stakeholders and deadlines Experience of managing agency, partnership, relationships A proactive, solutions-focused mindset - ready to adapt to changing business priorities Excellent communication and influencing skills, with the ability to engage teams across all levels A collaborative approach and willingness to travel nationally when needed Passion for brand consistency and creating marketing that truly delivers impact About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Oct 21, 2026
Full time
At Howdens, we're looking for a creative Local Marketing Manager to join us on an initial 12-month fixed-term contract. Supporting our network of over 950 depots, you'll lead the delivery of impactful local marketing activity that drives brand awareness, customer engagement and sales. From developing marketing toolkits and managing local campaigns to supporting new depot openings and major business initiatives, you'll work closely with stakeholders across the business to ensure marketing activations are delivered effectively, measured successfully and aligned with our wider commercial objectives. This role is based in at our office in Raunds, Northamptonshire and the team work on site 4 days a week. What will I be doing? Support depots and trade teams with on-the-ground marketing that drives local awareness, engagement, and sales. Manage and continuously improve our Depot Marketing Toolkit, leading projects and working with stakeholders to ensure it meets evolving business needs. Provide end-to-end marketing support for new depot openings, relocations, refurbishments and closures, collaborating closely with depot managers and regional stakeholders. Lead the planning and delivery of depot point-of-sale (POS) activity, ensuring marketing materials are produced on time, within budget and aligned to business priorities. Support depot-led campaigns and local marketing activity, creating effective collateral and tools that help generate leads and grow customer accounts. Act as the marketing lead for Product Expos and Mock Depot initiatives, providing marketing materials and event support where required. Create clear and engaging communications for depots, ensuring marketing activity is understood, implemented effectively and aligned with wider business objectives. Champion brand consistency across all local marketing activity, ensuring communications and materials reflect our brand guidelines and high standards. Analyse the performance of local marketing activity, using data and insights to measure impact and shape future marketing strategies. Build strong relationships across marketing, trade and category teams, establishing effective ways of working and driving successful cross-functional collaboration. Support wider marketing projects and business initiatives, contributing ideas, expertise and leadership to help deliver strategic objectives. What do we need from you? Proven experience in marketing within a B2B or trade environment Confidence in managing local marketing campaigns, POS activity, and event execution Strong project management skills with the ability to manage multiple stakeholders and deadlines Experience of managing agency, partnership, relationships A proactive, solutions-focused mindset - ready to adapt to changing business priorities Excellent communication and influencing skills, with the ability to engage teams across all levels A collaborative approach and willingness to travel nationally when needed Passion for brand consistency and creating marketing that truly delivers impact About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Lead Digital Analyst Predominantly remote - Birmingham/London (1x day per quarter) £50,000 - £56,000 An opportunity to take ownership of digital measurement strategy in a highly visible role spanning analytics, technology and business decision-making. You will combine strategic thinking with hands-on technical expertise, defining how digital performance is measured while influencing stakeholders and developing analytics capability. The Company They are an established organisation operating across the UK with an international reach. Data and analytics play an important role in understanding performance and supporting better decisions. They offer a flexible, hybrid working environment, with Birmingham serving as the primary office location. The Role As Digital Analytics Lead, you will: Lead measurement strategy across websites, campaigns, digital products and customer journeys. Translate business objectives into measurement frameworks, KPI structures and actionable analytical questions. Design tracking strategies, event taxonomies, data layer requirements and reporting specifications. Provide hands-on technical leadership across GA4, Google Tag Manager, BigQuery and browser DevTools. Work with developers, agencies, product, BI and data teams to embed measurement throughout digital delivery. Lead analytics governance, consent management and data quality practices. Investigate tracking and data quality issues and ensure analytics solutions remain scalable and privacy conscious. Turn complex digital data into recommendations that influence priorities and improve performance. Manage and develop a digital analytics specialist while acting as a trusted analytics partner to senior stakeholders. Your Skills & Experience You will need: Strong commercial experience leading digital measurement strategy and designing analytics solutions. Hands-on expertise with GA4 and Google Tag Manager, including data layers, event design, tracking implementation, QA and troubleshooting. Experience turning business challenges into measurement frameworks, KPIs and analytics requirements. Knowledge of BigQuery and how measurement supports downstream data models, BI and reporting. Strong understanding of analytics governance, GDPR, PECR, cookie consent and privacy-conscious measurement. Experience collaborating with developers, agencies, product teams, marketers and data specialists. Strong stakeholder management and communication skills across technical and non-technical audiences. Experience with SQL, Databricks, Power BI, Tableau, Looker Studio, JavaScript, product analytics or advanced consent management would be beneficial. What They Offer Salary up to £56,000, dependent on experience. Permanent, full-time position. Hybrid working with Birmingham as the primary office location. Opportunity to own digital measurement strategy and influence organisation-wide approaches to analytics. People management and continued professional development within data and analytics. How to Apply If you are a Digital Analytics Lead with strong GA4, Google Tag Manager and measurement strategy experience looking for a role combining technical ownership with strategic influence, apply today.
Oct 20, 2026
Full time
Lead Digital Analyst Predominantly remote - Birmingham/London (1x day per quarter) £50,000 - £56,000 An opportunity to take ownership of digital measurement strategy in a highly visible role spanning analytics, technology and business decision-making. You will combine strategic thinking with hands-on technical expertise, defining how digital performance is measured while influencing stakeholders and developing analytics capability. The Company They are an established organisation operating across the UK with an international reach. Data and analytics play an important role in understanding performance and supporting better decisions. They offer a flexible, hybrid working environment, with Birmingham serving as the primary office location. The Role As Digital Analytics Lead, you will: Lead measurement strategy across websites, campaigns, digital products and customer journeys. Translate business objectives into measurement frameworks, KPI structures and actionable analytical questions. Design tracking strategies, event taxonomies, data layer requirements and reporting specifications. Provide hands-on technical leadership across GA4, Google Tag Manager, BigQuery and browser DevTools. Work with developers, agencies, product, BI and data teams to embed measurement throughout digital delivery. Lead analytics governance, consent management and data quality practices. Investigate tracking and data quality issues and ensure analytics solutions remain scalable and privacy conscious. Turn complex digital data into recommendations that influence priorities and improve performance. Manage and develop a digital analytics specialist while acting as a trusted analytics partner to senior stakeholders. Your Skills & Experience You will need: Strong commercial experience leading digital measurement strategy and designing analytics solutions. Hands-on expertise with GA4 and Google Tag Manager, including data layers, event design, tracking implementation, QA and troubleshooting. Experience turning business challenges into measurement frameworks, KPIs and analytics requirements. Knowledge of BigQuery and how measurement supports downstream data models, BI and reporting. Strong understanding of analytics governance, GDPR, PECR, cookie consent and privacy-conscious measurement. Experience collaborating with developers, agencies, product teams, marketers and data specialists. Strong stakeholder management and communication skills across technical and non-technical audiences. Experience with SQL, Databricks, Power BI, Tableau, Looker Studio, JavaScript, product analytics or advanced consent management would be beneficial. What They Offer Salary up to £56,000, dependent on experience. Permanent, full-time position. Hybrid working with Birmingham as the primary office location. Opportunity to own digital measurement strategy and influence organisation-wide approaches to analytics. People management and continued professional development within data and analytics. How to Apply If you are a Digital Analytics Lead with strong GA4, Google Tag Manager and measurement strategy experience looking for a role combining technical ownership with strategic influence, apply today.
The Individual Giving Manager will lead the development of RLSS UK's first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will identify, test and evaluate supporter acquisition opportunities across a range of channels, including digital, direct mail, partnerships, community fundraising, and face-to-face fundraising where appropriate, ensuring activity delivers strong return on investment and an excellent supporter experience The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow RLSS UK's first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop RLSS UK's first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi-channel campaigns (digital, social, email, paid media, direct mail, and face-to-face fundraising) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use Donorfy CRM to manage supporter data, segmentation, reporting, campaign tracking and supporter journeys, ensuring data quality and compliance with GDPR and organisational policies. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator's Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, and other stakeholders as required. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support. Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK's compliance programme. Demonstrate and uphold the Society's values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Experience of developing fundraising plans, income forecasts and budgets, with the ability to model growth and assess investment opportunities. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, including experience of using donor databases to support segmentation, stewardship and reporting (experience of Donorfy would be advantageous). Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of RLSS UK mission, values and strategic priorities. Previous experience of line management. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys. Understanding of water safety, education, youth engagement, community development or related fields. ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning. WHAT RLSS UK CAN OFFER YOU RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including - Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Healthcare Plan Enhanced Society Sick Pay Eye Care Employee Assistance Programme Life Assurance Scheme Salary Sacrifice Pension Scheme Discounts available including high street brands, entertainment, eating out and more Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company events and socials Subject to eligibility criteria YOUR APPLICATION Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team Closing Date - 5.00pm, Tuesday 3rd November 2026 Interview Date - Monday 9th November 2026 at our Worcester Head Office (subject to change) Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help. RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
Oct 17, 2026
Full time
The Individual Giving Manager will lead the development of RLSS UK's first comprehensive individual giving programme, building all activity from the ground up. This includes designing compelling supporter propositions, establishing donor journeys, and creating engaging campaigns that drive acquisition and long-term support. A key part of the role will be scoping, procuring, and managing external suppliers, agencies, platforms, and partners required to deliver individual giving products and activity. This includes the development and future launch of new income streams for RLSS UK, such as a charity lottery, as well as regular giving, legacy marketing, and in-memory giving opportunities. The postholder will identify, test and evaluate supporter acquisition opportunities across a range of channels, including digital, direct mail, partnerships, community fundraising, and face-to-face fundraising where appropriate, ensuring activity delivers strong return on investment and an excellent supporter experience The postholder will play a central role in shaping the future of supporter engagement at RLSS UK, introducing best practice, ensuring strong stewardship, and embedding a supporter centred culture across the organisation. JOB PURPOSE To develop, launch, and grow RLSS UK's first individual giving programme, building sustainable income streams that support our vital work in water safety education. As the first dedicated individual giving role, you will design the strategy and deliver hands on activity, creating compelling propositions, supporter journeys and campaigns across regular giving, one off gifts, lottery, legacies and in memory giving. KEY TASKS AND RESPONSIBILITIES Planning and Strategy Develop RLSS UK's first Individual Giving strategy, setting clear plans, targets, and opportunities for growth across all giving products. Introduce and embed best practice in compliance, data management, supporter care, and ethical fundraising. Supplier and Partner Development Scope organisational needs and procure/manage suppliers, agencies and platforms required to deliver individual giving activity. Lead onboarding and manage delivery to agreed standards, budgets and timelines. Supporter Engagement and Campaign Development Design end to end supporter journeys (acquisition, welcome, nurture, upgrade, reactivation, retention). Plan and deliver multi-channel campaigns (digital, social, email, paid media, direct mail, and face-to-face fundraising) to acquire, retain and engage supporters. Build audience understanding through segmentation, insight and experimentation. Work closely with Marketing and Communications, Membership, and other teams to embed Individual Giving into the organisation. Product Development Scope and pilot propositions for: Regular Giving, Digital one off, Charity Lottery, Legacy Giving, In Memory, Appeals/integrated campaigns, and Mid value. Produce product business cases with KPIs, budgets, phasing and implementation plans. Reporting and Evaluation Establish reporting and monitoring frameworks for Individual Giving activity. Use Donorfy CRM to manage supporter data, segmentation, reporting, campaign tracking and supporter journeys, ensuring data quality and compliance with GDPR and organisational policies. Use early data and insight to inform decision making, future planning, and product development. Ensure all activity complies with the Fundraising Regulator's Code of Practice, GDPR, PECR and Gambling Commission requirements. Monitor and report on individual giving performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, and other stakeholders as required. Other Duties & Responsibilities All other duties reasonably associated with your role, as directed by the Line Manager. Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support. Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation. Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK's compliance programme. Demonstrate and uphold the Society's values and behavioural standards at all times. Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality. This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation. PERSON SPECIFICATION Essential Relevant Experience, Skills and/or Aptitudes Demonstrable experience of individual giving across multiple products, which may include regular giving, one off gifts, lottery, legacy giving, in memory giving, and appeals. Ability to craft compelling supporter propositions and use storytelling to communicate impact and motivate giving. Proven track record designing and managing supporter journeys that improve acquisition, retention, and lifetime value. Experience of delivering multi channel integrated acquisition campaigns, (digital and offline approaches). Experience of procuring and managing suppliers, agencies, and platforms, ensuring high quality delivery and value for money. Data driven mindset, comfortable with metrics, segmentation, reporting, insight gathering, and budget forecasting. Experience of developing fundraising plans, income forecasts and budgets, with the ability to model growth and assess investment opportunities. Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity. Strong understanding of CRM systems and fundraising technologies, including experience of using donor databases to support segmentation, stewardship and reporting (experience of Donorfy would be advantageous). Understanding of fundraising regulation, GDPR, and ethical fundraising practices. Experience managing budgets and ensuring effective allocation of resources. Comfortable working in an environment where systems, processes, and programmes are being built from the ground up. Desirable Relevant Experience, Skills and/or Aptitudes Knowledge and understanding of RLSS UK mission, values and strategic priorities. Previous experience of line management. Experience of working in a charity or organisation where individual giving programmes have been developed from the ground up. Experience of launching new giving products such as lotteries, regular giving propositions, or digital donation platforms. Knowledge of fundraising compliance frameworks, including the Gambling Commission requirements (or similar relevant regulation). Understanding of digital fundraising trends, including peer to peer fundraising and integrated digital journeys. Understanding of water safety, education, youth engagement, community development or related fields. ABOUT RLSS UK The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning. WHAT RLSS UK CAN OFFER YOU RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including - Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday Private Healthcare Plan Enhanced Society Sick Pay Eye Care Employee Assistance Programme Life Assurance Scheme Salary Sacrifice Pension Scheme Discounts available including high street brands, entertainment, eating out and more Free RLSS UK Membership Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine Free on-site parking when working from HQ Company events and socials Subject to eligibility criteria YOUR APPLICATION Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team Closing Date - 5.00pm, Tuesday 3rd November 2026 Interview Date - Monday 9th November 2026 at our Worcester Head Office (subject to change) Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help. RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
Role: Individual Giving Manager (Senior Consultant)- Royal Trinity Hospice Reporting to: Director of Fundraising and Head of Fundraising Hours of Work: 37.5 hours per week Salary: Up to £45,000 (depending on experience) Closing Date: Friday 06 November 2026 Location: Royal Trinity Hospice - Clapham, London (hybrid) Application: CV and covering letter ABOUT COMPTON Compton is the UK's leading fundraising consultancy, with seven decades of experience helping charities and not-for-profit organisations achieve ambitious annual, capital and legacy campaigns. Our clients know us as 'the trusted name in fundraising' because we deliver transformational results while strengthening the teams behind them. At Royal Trinity Hospice, the Compton team works as one integrated fundraising team, combining strategic consultancy expertise with hands-on delivery. ABOUT ROYAL TRINITY HOSPICE Royal Trinity Hospice is the UK's oldest hospice, providing expert, compassionate care to a community of approximately 950,000 people across central and south-west London. Trinity delivers specialist end-of-life and palliative care at the hospice and in the community, alongside vital support and counselling for patients' families and friends. ABOUT THE ROLE Individual giving is central to Trinity's fundraising success, already generating approximately £500,000 each year. This is an exciting opportunity for an experienced, ambitious and insight-led fundraiser to build on a strong foundation, accelerate sustainable net income growth and inspire deeper, longer-lasting supporter relationships. You will lead the development and delivery of Trinity's individual giving strategy, spanning direct marketing appeals and regular giving. With the scope to shape priorities and drive performance, you will manage budgets and forecasts, turn data and insight into action, and deliver integrated campaigns across direct mail, digital and other appropriate channels. Combining strategic leadership with hands-on delivery, you will work closely with the Head of Fundraising and the Director of Fundraising. You will manage and develop the Individual Giving Executive, bring together colleagues across Fundraising, Communications and Marketing, and build productive relationships with external agencies and suppliers. You will also be part of Compton's wider consultancy team, with opportunities to share your expertise through individual giving reviews, benchmarking exercises and projects for other Compton clients-broadening your impact and professional experience. KEY OBJECTIVES Deliver sustainable growth in net income from the individual giving portfolio, with a particular focus on regular giving. Build on existing success by developing and implementing a clear, multi-year individual giving strategy. Create a compelling supporter journey that deepens engagement, builds loyalty and reduces attrition. Lead and develop the Individual Giving Executive. KEY RESPONSIBILITIES Strategy and Performance: Develop and deliver the individual giving strategy; set and manage income and expenditure budgets and forecasts; establish meaningful KPIs; report clearly on performance; and implement improvement plans where results are below target. Campaign Management: Lead acquisition, appeals, regular giving, retention and donor development campaigns from audience selection and proposition development through to delivery, testing, evaluation and optimisation. Data and Insight: Use supporter data, segmentation, testing and analysis to identify opportunities, guide campaign decisions and improve performance, while providing clear and timely reporting to the Fundraising leadership team. Compliance: Ensure all activity complies with relevant data protection, fundraising regulation, consent, preference and organisational policies. Leadership: Line manage and develop the Individual Giving Executive by setting clear objectives, providing regular supervision and constructive feedback, supporting professional development and creating accountability for high-quality delivery. Work collaboratively across Fundraising, Communications and Marketing, clinical teams and other departments to deliver coordinated activity and a consistent supporter experience. Contribute to cross-team planning, events and wider fundraising priorities, including occasional activity outside normal working hours. Provide expert input to Individual Giving reviews and consultancy projects for other Compton clients. PERSON SPECIFICATION Essential experience and knowledge Significant experience of individual giving, direct marketing or supporter-led fundraising, with responsibility for planning, delivering and evaluating integrated campaigns across at least two channels. A strong track record of managing income and expenditure budgets, delivering against financial targets, and using campaign results to improve performance and return on investment. Experience of regular giving acquisition, retention and donor development, with a clear understanding of the economics of committed giving. Experience of using data, segmentation, testing and analysis to inform decisions and optimise results. Essential skills and characteristics Strategic and commercial thinking, with the ability to translate ambition into prioritised, deliverable plans. Excellent written and verbal communication, including the ability to develop persuasive fundraising propositions and give clear creative feedback. Strong numerical and analytical skills, with the ability to interpret complex campaign results, identify significant trends and translate findings into clear, practical recommendations for colleagues and senior stakeholders. Strong project management and organisational skills, with the ability to manage multiple campaigns, deadlines and stakeholders. Desirable Experience in a hospice, healthcare or other sensitive cause environment. WHAT WE OFFER 25 days' annual leave plus bank holidays, rising with service. Standard Life pension scheme with company contributions starting at 3%. Life assurance paying a multiple of annual salary. Discretionary performance bonus. Compton conferences and other learning and development opportunities. Employee Assistance Programme offering free 24/7 support, counselling and advice. Regular team socials, workshops and company-wide events. HOW TO APPLY If you are ready to use your individual giving expertise to drive growth and help more people receive exceptional end-of-life care, we would love to hear from you. Please email your CV and a covering letter to Anthony Davison-Kieras via Charity Job. Only applications via Charity Job will be considered for this post. Your letter should explain why this opportunity appeals to you and show how your experience meets the essential criteria in the person specification. Applications close on Friday 06 November 2026 . Compton encourages applications from people of all backgrounds and is committed to creating a workforce that reflects our society and brings together a wide range of skills, perspectives and experiences. We will be actively interviewing suitable candidates as they apply, so may close this vacancy before the closing date advertised.
Oct 16, 2026
Full time
Role: Individual Giving Manager (Senior Consultant)- Royal Trinity Hospice Reporting to: Director of Fundraising and Head of Fundraising Hours of Work: 37.5 hours per week Salary: Up to £45,000 (depending on experience) Closing Date: Friday 06 November 2026 Location: Royal Trinity Hospice - Clapham, London (hybrid) Application: CV and covering letter ABOUT COMPTON Compton is the UK's leading fundraising consultancy, with seven decades of experience helping charities and not-for-profit organisations achieve ambitious annual, capital and legacy campaigns. Our clients know us as 'the trusted name in fundraising' because we deliver transformational results while strengthening the teams behind them. At Royal Trinity Hospice, the Compton team works as one integrated fundraising team, combining strategic consultancy expertise with hands-on delivery. ABOUT ROYAL TRINITY HOSPICE Royal Trinity Hospice is the UK's oldest hospice, providing expert, compassionate care to a community of approximately 950,000 people across central and south-west London. Trinity delivers specialist end-of-life and palliative care at the hospice and in the community, alongside vital support and counselling for patients' families and friends. ABOUT THE ROLE Individual giving is central to Trinity's fundraising success, already generating approximately £500,000 each year. This is an exciting opportunity for an experienced, ambitious and insight-led fundraiser to build on a strong foundation, accelerate sustainable net income growth and inspire deeper, longer-lasting supporter relationships. You will lead the development and delivery of Trinity's individual giving strategy, spanning direct marketing appeals and regular giving. With the scope to shape priorities and drive performance, you will manage budgets and forecasts, turn data and insight into action, and deliver integrated campaigns across direct mail, digital and other appropriate channels. Combining strategic leadership with hands-on delivery, you will work closely with the Head of Fundraising and the Director of Fundraising. You will manage and develop the Individual Giving Executive, bring together colleagues across Fundraising, Communications and Marketing, and build productive relationships with external agencies and suppliers. You will also be part of Compton's wider consultancy team, with opportunities to share your expertise through individual giving reviews, benchmarking exercises and projects for other Compton clients-broadening your impact and professional experience. KEY OBJECTIVES Deliver sustainable growth in net income from the individual giving portfolio, with a particular focus on regular giving. Build on existing success by developing and implementing a clear, multi-year individual giving strategy. Create a compelling supporter journey that deepens engagement, builds loyalty and reduces attrition. Lead and develop the Individual Giving Executive. KEY RESPONSIBILITIES Strategy and Performance: Develop and deliver the individual giving strategy; set and manage income and expenditure budgets and forecasts; establish meaningful KPIs; report clearly on performance; and implement improvement plans where results are below target. Campaign Management: Lead acquisition, appeals, regular giving, retention and donor development campaigns from audience selection and proposition development through to delivery, testing, evaluation and optimisation. Data and Insight: Use supporter data, segmentation, testing and analysis to identify opportunities, guide campaign decisions and improve performance, while providing clear and timely reporting to the Fundraising leadership team. Compliance: Ensure all activity complies with relevant data protection, fundraising regulation, consent, preference and organisational policies. Leadership: Line manage and develop the Individual Giving Executive by setting clear objectives, providing regular supervision and constructive feedback, supporting professional development and creating accountability for high-quality delivery. Work collaboratively across Fundraising, Communications and Marketing, clinical teams and other departments to deliver coordinated activity and a consistent supporter experience. Contribute to cross-team planning, events and wider fundraising priorities, including occasional activity outside normal working hours. Provide expert input to Individual Giving reviews and consultancy projects for other Compton clients. PERSON SPECIFICATION Essential experience and knowledge Significant experience of individual giving, direct marketing or supporter-led fundraising, with responsibility for planning, delivering and evaluating integrated campaigns across at least two channels. A strong track record of managing income and expenditure budgets, delivering against financial targets, and using campaign results to improve performance and return on investment. Experience of regular giving acquisition, retention and donor development, with a clear understanding of the economics of committed giving. Experience of using data, segmentation, testing and analysis to inform decisions and optimise results. Essential skills and characteristics Strategic and commercial thinking, with the ability to translate ambition into prioritised, deliverable plans. Excellent written and verbal communication, including the ability to develop persuasive fundraising propositions and give clear creative feedback. Strong numerical and analytical skills, with the ability to interpret complex campaign results, identify significant trends and translate findings into clear, practical recommendations for colleagues and senior stakeholders. Strong project management and organisational skills, with the ability to manage multiple campaigns, deadlines and stakeholders. Desirable Experience in a hospice, healthcare or other sensitive cause environment. WHAT WE OFFER 25 days' annual leave plus bank holidays, rising with service. Standard Life pension scheme with company contributions starting at 3%. Life assurance paying a multiple of annual salary. Discretionary performance bonus. Compton conferences and other learning and development opportunities. Employee Assistance Programme offering free 24/7 support, counselling and advice. Regular team socials, workshops and company-wide events. HOW TO APPLY If you are ready to use your individual giving expertise to drive growth and help more people receive exceptional end-of-life care, we would love to hear from you. Please email your CV and a covering letter to Anthony Davison-Kieras via Charity Job. Only applications via Charity Job will be considered for this post. Your letter should explain why this opportunity appeals to you and show how your experience meets the essential criteria in the person specification. Applications close on Friday 06 November 2026 . Compton encourages applications from people of all backgrounds and is committed to creating a workforce that reflects our society and brings together a wide range of skills, perspectives and experiences. We will be actively interviewing suitable candidates as they apply, so may close this vacancy before the closing date advertised.
ROLE SUMMARY The Community & Events Fundraising Manager will lead the development and delivery of one of our most energetic and dynamic fundraising income streams. Their contribution will be realised through a sustainable programme, including fundraising products, volunteer contribution and direct control over the community and mass participation event fundraising programme to generate income and build long-term supporter relationships. The postholder will have the skills to inspire individuals, community groups, schools, volunteers and other supporters to raise funds, deepen engagement and champion the Hospice within the community. They will also be responsible for planning and delivering a diverse portfolio of appealing events including hospice-led mass participation and third-party events. They will be highly organised and proficient at using a database to drive opportunities and pipelines, while ensuring an exceptional supporter journey. As a skilled and experienced event manager, the postholder will collaborate across the business and with other fundraising colleagues to provide expertise on delivering events. They will work closely with the Volunteers Team to harness the power of volunteers in our community and events fundraising. As a manager within the Fundraising Team, you will have budget responsibility and contribute to planning towards our income strategy, including meeting our ambitious unrestricted and restricted income targets. This post includes line management of the Community Fundraising Officer. MAIN RESPONSIBILITIES The postholder will lead on the development and operational delivery of the community and events fundraising strategies. This includes identifying new and innovative opportunities and managing and monitoring performance to meet KPIs, return on investment and sustainable income for the Hospice. The postholder will be an energetic, highly motivated and organised person who shares our values. Strategy & Income Growth Develop and deliver comprehensive community and events fundraising strategies aligned with the Hospice's wider fundraising objectives. Identify new income opportunities, partnerships and audience segments to drive sustainable growth. Manage, monitor and report on income and expenditure budgets, ensuring targets are achieved or exceeded. Use data and insight to inform decision-making, evaluate performance and continuously improve activity. Events Management Lead the planning and delivery of an engaging and inspiring portfolio of events including mass participation, challenge, virtual, social and hospice-led campaigns. Produce detailed event plans covering logistics, supplier management, venue liaison, health and safety, risk assessments and budget control. Oversee the full event lifecycle from concept through to evaluation and stewardship. Ensure all events are fully promoted, consistently branded and aligned with audience needs and strategic goals. Support hands-on event delivery including set-up and take-down (manual handling required). Community Fundraising & Supporter Engagement Build, recruit and steward strong relationships with individuals, community organisations, clubs and associations, faith groups, schools and colleges, friends and social groups. Develop and manage inspiring community products and toolkits to maximise income and engagement. Develop and manage excellent supporter communication to maximise fundraising opportunities and maintain long-term involvement. Develop supporter stewardship plans for the whole journey to grow partnerships and repeat fundraising. Represent the Hospice at community events and networking opportunities to raise awareness and income. Leadership & Team Management Line manage staff, providing leadership, support and performance management. Foster a positive, collaborative and high-performing team culture. Identify opportunities for volunteer support, recruiting and developing skilled volunteers aligned to roles and responsibilities in our community and events plans. Organise volunteers effectively across the territory, according to business needs. Manage and support volunteers, communicating with them to show them our appreciation and the impact of their work. Systems, Compliance & Administration Ensure accurate and timely recording of fundraising activity on the CRM (Raiser's Edge). Use data to manage pipelines, supporter journeys, campaign tracking and communications. Stay up to date with fundraising best practice, sponsored event platforms and giving mechanisms. Ensure compliance with fundraising regulations, health & safety standards and Hospice policies. Collaboration & Communication Work closely with Fundraising, Marketing & Communications and colleagues from across the Hospice to maximise cross-departmental opportunities to communicate our products, events and messages effectively to our audience segments, engage and steward our supporters, and identify opportunities for funding and growth. Ensure all propositions and communications are professional, appealing and aligned with brand guidelines and values. Present confidently to a range of audiences and stakeholders. Attend regular team meetings to support joined-up working and shared objectives.
Oct 16, 2026
Full time
ROLE SUMMARY The Community & Events Fundraising Manager will lead the development and delivery of one of our most energetic and dynamic fundraising income streams. Their contribution will be realised through a sustainable programme, including fundraising products, volunteer contribution and direct control over the community and mass participation event fundraising programme to generate income and build long-term supporter relationships. The postholder will have the skills to inspire individuals, community groups, schools, volunteers and other supporters to raise funds, deepen engagement and champion the Hospice within the community. They will also be responsible for planning and delivering a diverse portfolio of appealing events including hospice-led mass participation and third-party events. They will be highly organised and proficient at using a database to drive opportunities and pipelines, while ensuring an exceptional supporter journey. As a skilled and experienced event manager, the postholder will collaborate across the business and with other fundraising colleagues to provide expertise on delivering events. They will work closely with the Volunteers Team to harness the power of volunteers in our community and events fundraising. As a manager within the Fundraising Team, you will have budget responsibility and contribute to planning towards our income strategy, including meeting our ambitious unrestricted and restricted income targets. This post includes line management of the Community Fundraising Officer. MAIN RESPONSIBILITIES The postholder will lead on the development and operational delivery of the community and events fundraising strategies. This includes identifying new and innovative opportunities and managing and monitoring performance to meet KPIs, return on investment and sustainable income for the Hospice. The postholder will be an energetic, highly motivated and organised person who shares our values. Strategy & Income Growth Develop and deliver comprehensive community and events fundraising strategies aligned with the Hospice's wider fundraising objectives. Identify new income opportunities, partnerships and audience segments to drive sustainable growth. Manage, monitor and report on income and expenditure budgets, ensuring targets are achieved or exceeded. Use data and insight to inform decision-making, evaluate performance and continuously improve activity. Events Management Lead the planning and delivery of an engaging and inspiring portfolio of events including mass participation, challenge, virtual, social and hospice-led campaigns. Produce detailed event plans covering logistics, supplier management, venue liaison, health and safety, risk assessments and budget control. Oversee the full event lifecycle from concept through to evaluation and stewardship. Ensure all events are fully promoted, consistently branded and aligned with audience needs and strategic goals. Support hands-on event delivery including set-up and take-down (manual handling required). Community Fundraising & Supporter Engagement Build, recruit and steward strong relationships with individuals, community organisations, clubs and associations, faith groups, schools and colleges, friends and social groups. Develop and manage inspiring community products and toolkits to maximise income and engagement. Develop and manage excellent supporter communication to maximise fundraising opportunities and maintain long-term involvement. Develop supporter stewardship plans for the whole journey to grow partnerships and repeat fundraising. Represent the Hospice at community events and networking opportunities to raise awareness and income. Leadership & Team Management Line manage staff, providing leadership, support and performance management. Foster a positive, collaborative and high-performing team culture. Identify opportunities for volunteer support, recruiting and developing skilled volunteers aligned to roles and responsibilities in our community and events plans. Organise volunteers effectively across the territory, according to business needs. Manage and support volunteers, communicating with them to show them our appreciation and the impact of their work. Systems, Compliance & Administration Ensure accurate and timely recording of fundraising activity on the CRM (Raiser's Edge). Use data to manage pipelines, supporter journeys, campaign tracking and communications. Stay up to date with fundraising best practice, sponsored event platforms and giving mechanisms. Ensure compliance with fundraising regulations, health & safety standards and Hospice policies. Collaboration & Communication Work closely with Fundraising, Marketing & Communications and colleagues from across the Hospice to maximise cross-departmental opportunities to communicate our products, events and messages effectively to our audience segments, engage and steward our supporters, and identify opportunities for funding and growth. Ensure all propositions and communications are professional, appealing and aligned with brand guidelines and values. Present confidently to a range of audiences and stakeholders. Attend regular team meetings to support joined-up working and shared objectives.
Marketplace Key Account Manager Location: Manchester Hybrid Salary: 30,000- 38,000 + Benefits Contract: Permanent, Full-Time Zachary Daniels Recruitment is proud to be partnering with a consumer products business, one of the UK's leading online retailers in their space, as they look to recruit an exceptional new Marketplace Key Account Manager. This is a fantastic opportunity to join an ambitious, high-growth consumer brand that has built a strong reputation for delivering stylish, affordable product solutions. With an established ecommerce presence and a growing portfolio of marketplace partners, the business is entering an exciting phase of development and is looking for a commercially driven individual to help accelerate its marketplace performance. Reporting directly to the Head of Marketplace, the Marketplace Key Account Manager will take ownership of key marketplace accounts, driving sales performance, profitability and growth across established and emerging platforms. This is an exciting, commercially focused role combining account management, ecommerce trading, data analysis and relationship management, offering genuine ownership and the opportunity to make a significant impact within a growing retail business. The Role: As Marketplace Key Account Manager, you will: Manage and grow key marketplace accounts, driving revenue, profitability and commercial performance across multiple online platforms. Build and maintain strong relationships with marketplace partners, acting as the key point of contact and identifying opportunities for growth. Take ownership of sales performance, budgets and commercial targets, ensuring marketplace accounts deliver against agreed objectives. Develop and execute promotional calendars, trading campaigns and seasonal activity to maximise sales opportunities. Work closely with merchandising, ecommerce and product teams to optimise pricing, product ranges, availability and promotional performance. Monitor competitor activity, marketplace trends and customer behaviour to identify commercial opportunities and areas for improvement. Analyse marketplace performance and trading data, translating insights into actionable recommendations that drive revenue and profitability. Monitor account health, marketplace standards and operational performance to ensure a consistently strong customer experience. Identify and support the development of new marketplace partnerships, platforms and growth opportunities. Develop clear reporting, KPIs and performance updates, providing valuable commercial insight to the Head of Marketplace and wider leadership team. Support marketplace improvement projects, helping to streamline processes and improve overall trading efficiency. About You: We are looking for a commercially minded, analytical and proactive individual who enjoys combining relationship management with ecommerce trading and performance analysis. You will bring: Proven experience in a Marketplace, Ecommerce, Digital Trading or Key Account Management role within retail or consumer products. Experience working with online marketplaces such as Amazon, eBay, Wayfair, B&Q Marketplace or similar platforms. Strong commercial awareness with the ability to analyse sales performance, pricing, margins and marketplace trends. A track record of managing accounts, delivering commercial targets and identifying opportunities for revenue growth. Experience planning and executing promotional campaigns, trading calendars and marketplace activity. Strong analytical skills, with confidence using ecommerce reporting tools and performance data to inform decisions. Excellent relationship-building and stakeholder management skills, both internally and externally. Strong organisational skills with the ability to manage multiple accounts and priorities in a fast-paced environment. A proactive, solutions-focused mindset with excellent attention to detail and a genuine passion for ecommerce. What's on Offer? 30,000- 38,000 basic salary, depending on experience Hybrid working - 1 day working from home per week 25 days annual leave plus bank holidays Your birthday off Generous staff discount across the product range Competitive pension scheme Excellent career development opportunities A collaborative, ambitious and entrepreneurial working environment The opportunity to take genuine ownership of key marketplace accounts within a growing ecommerce business Why This Opportunity? This is more than just an account management role. It is an opportunity to take ownership of key commercial relationships, influence marketplace performance and play an important part in the continued growth of an ambitious consumer brand. You will work closely with an experienced marketplace leadership team, gain exposure to a diverse portfolio of online platforms and have the opportunity to make a real commercial impact through your ideas, analysis and account management expertise. If you're a commercially driven marketplace or ecommerce professional with strong analytical skills and a passion for driving online growth, we'd love to hear from you. Apply today or contact Zachary Daniels Recruitment for a confidential discussion about this exciting opportunity. BH37681
Oct 15, 2026
Full time
Marketplace Key Account Manager Location: Manchester Hybrid Salary: 30,000- 38,000 + Benefits Contract: Permanent, Full-Time Zachary Daniels Recruitment is proud to be partnering with a consumer products business, one of the UK's leading online retailers in their space, as they look to recruit an exceptional new Marketplace Key Account Manager. This is a fantastic opportunity to join an ambitious, high-growth consumer brand that has built a strong reputation for delivering stylish, affordable product solutions. With an established ecommerce presence and a growing portfolio of marketplace partners, the business is entering an exciting phase of development and is looking for a commercially driven individual to help accelerate its marketplace performance. Reporting directly to the Head of Marketplace, the Marketplace Key Account Manager will take ownership of key marketplace accounts, driving sales performance, profitability and growth across established and emerging platforms. This is an exciting, commercially focused role combining account management, ecommerce trading, data analysis and relationship management, offering genuine ownership and the opportunity to make a significant impact within a growing retail business. The Role: As Marketplace Key Account Manager, you will: Manage and grow key marketplace accounts, driving revenue, profitability and commercial performance across multiple online platforms. Build and maintain strong relationships with marketplace partners, acting as the key point of contact and identifying opportunities for growth. Take ownership of sales performance, budgets and commercial targets, ensuring marketplace accounts deliver against agreed objectives. Develop and execute promotional calendars, trading campaigns and seasonal activity to maximise sales opportunities. Work closely with merchandising, ecommerce and product teams to optimise pricing, product ranges, availability and promotional performance. Monitor competitor activity, marketplace trends and customer behaviour to identify commercial opportunities and areas for improvement. Analyse marketplace performance and trading data, translating insights into actionable recommendations that drive revenue and profitability. Monitor account health, marketplace standards and operational performance to ensure a consistently strong customer experience. Identify and support the development of new marketplace partnerships, platforms and growth opportunities. Develop clear reporting, KPIs and performance updates, providing valuable commercial insight to the Head of Marketplace and wider leadership team. Support marketplace improvement projects, helping to streamline processes and improve overall trading efficiency. About You: We are looking for a commercially minded, analytical and proactive individual who enjoys combining relationship management with ecommerce trading and performance analysis. You will bring: Proven experience in a Marketplace, Ecommerce, Digital Trading or Key Account Management role within retail or consumer products. Experience working with online marketplaces such as Amazon, eBay, Wayfair, B&Q Marketplace or similar platforms. Strong commercial awareness with the ability to analyse sales performance, pricing, margins and marketplace trends. A track record of managing accounts, delivering commercial targets and identifying opportunities for revenue growth. Experience planning and executing promotional campaigns, trading calendars and marketplace activity. Strong analytical skills, with confidence using ecommerce reporting tools and performance data to inform decisions. Excellent relationship-building and stakeholder management skills, both internally and externally. Strong organisational skills with the ability to manage multiple accounts and priorities in a fast-paced environment. A proactive, solutions-focused mindset with excellent attention to detail and a genuine passion for ecommerce. What's on Offer? 30,000- 38,000 basic salary, depending on experience Hybrid working - 1 day working from home per week 25 days annual leave plus bank holidays Your birthday off Generous staff discount across the product range Competitive pension scheme Excellent career development opportunities A collaborative, ambitious and entrepreneurial working environment The opportunity to take genuine ownership of key marketplace accounts within a growing ecommerce business Why This Opportunity? This is more than just an account management role. It is an opportunity to take ownership of key commercial relationships, influence marketplace performance and play an important part in the continued growth of an ambitious consumer brand. You will work closely with an experienced marketplace leadership team, gain exposure to a diverse portfolio of online platforms and have the opportunity to make a real commercial impact through your ideas, analysis and account management expertise. If you're a commercially driven marketplace or ecommerce professional with strong analytical skills and a passion for driving online growth, we'd love to hear from you. Apply today or contact Zachary Daniels Recruitment for a confidential discussion about this exciting opportunity. BH37681
Engineering Manager - UAV / Robotics Location: Near Berkshire Salary: £70,000-£85,000 depending on experience Working pattern: Full-time, predominantly on-site Clearance: Candidates must be eligible for UK SC clearance DV clearance is highly desirable Summary Venn Group is working exclusively with a defence company to recruit an Engineering Manager. Reporting directly to the CEO, you will lead the mechanical and electrical/electronic engineering function. You will be responsible for programme delivery, engineering resources, development processes, suppliers, system builds and test campaigns. This position offers a defined progression route towards Head of Engineering and delegated design authority as the company grows. Key responsibilities Plan and deliver engineering activity across multiple concurrent programmes Manage engineering schedules, priorities, resources and technical risks Lead and develop the mechanical and electrical/electronic engineering team Chair design reviews, gate meetings and build-coordination activities Present technical evidence and decision packages to the design authority Manage configuration baselines and engineering change control Oversee environmental, vibration, integration and flight-test campaigns Manage specialist suppliers and subcontract manufacturers Lead the transition from prototypes into low-rate production Coordinate with software, autonomy, operations, quality and production teams Support customer reporting, acceptance and programme reviews Remain involved in technical integration and troubleshooting Essential experience Degree in engineering or equivalent professional experience At least eight years' engineering experience, including three or more within UAVs, robotics, avionics or another hardware-intensive sector Delivery of complex electromechanical products from concept to operational hardware Line-management experience or clear readiness to lead an engineering team Technical understanding across mechanical and electrical/electronic engineering Working knowledge of software, systems and hardware interfaces Experience managing several programmes concurrently Experience operating within a formal design-authority structure Background within an scale-up environment Eligibility to obtain UK SC clearance; some programmes may require sole UK nationality Desirable experience UAV, UAS or UGV engineering Flight testing or operational trials CAA or military airworthiness frameworks Configuration and change control Environmental and vibration testing Composites, machining or PCBA suppliers Low-rate production and design for manufacture Counter-UAS, RF systems or datalinks Current or previously held SC or DV clearance Package £70,000-£85,000 depending on experience Potential share options 28 days' annual leave plus bank holidays Employer pension contribution Clear Progression towards the Head of Engineering role Occasional home working where project activity permits This opportunity would suit an Engineering Manager, Chief Engineer, Lead Engineer or Principal Engineer who combines leadership with practical experience delivering complex aerospace, robotics or electromechanical hardware. Apply with an up-to-date CV for a confidential discussion.
Oct 14, 2026
Full time
Engineering Manager - UAV / Robotics Location: Near Berkshire Salary: £70,000-£85,000 depending on experience Working pattern: Full-time, predominantly on-site Clearance: Candidates must be eligible for UK SC clearance DV clearance is highly desirable Summary Venn Group is working exclusively with a defence company to recruit an Engineering Manager. Reporting directly to the CEO, you will lead the mechanical and electrical/electronic engineering function. You will be responsible for programme delivery, engineering resources, development processes, suppliers, system builds and test campaigns. This position offers a defined progression route towards Head of Engineering and delegated design authority as the company grows. Key responsibilities Plan and deliver engineering activity across multiple concurrent programmes Manage engineering schedules, priorities, resources and technical risks Lead and develop the mechanical and electrical/electronic engineering team Chair design reviews, gate meetings and build-coordination activities Present technical evidence and decision packages to the design authority Manage configuration baselines and engineering change control Oversee environmental, vibration, integration and flight-test campaigns Manage specialist suppliers and subcontract manufacturers Lead the transition from prototypes into low-rate production Coordinate with software, autonomy, operations, quality and production teams Support customer reporting, acceptance and programme reviews Remain involved in technical integration and troubleshooting Essential experience Degree in engineering or equivalent professional experience At least eight years' engineering experience, including three or more within UAVs, robotics, avionics or another hardware-intensive sector Delivery of complex electromechanical products from concept to operational hardware Line-management experience or clear readiness to lead an engineering team Technical understanding across mechanical and electrical/electronic engineering Working knowledge of software, systems and hardware interfaces Experience managing several programmes concurrently Experience operating within a formal design-authority structure Background within an scale-up environment Eligibility to obtain UK SC clearance; some programmes may require sole UK nationality Desirable experience UAV, UAS or UGV engineering Flight testing or operational trials CAA or military airworthiness frameworks Configuration and change control Environmental and vibration testing Composites, machining or PCBA suppliers Low-rate production and design for manufacture Counter-UAS, RF systems or datalinks Current or previously held SC or DV clearance Package £70,000-£85,000 depending on experience Potential share options 28 days' annual leave plus bank holidays Employer pension contribution Clear Progression towards the Head of Engineering role Occasional home working where project activity permits This opportunity would suit an Engineering Manager, Chief Engineer, Lead Engineer or Principal Engineer who combines leadership with practical experience delivering complex aerospace, robotics or electromechanical hardware. Apply with an up-to-date CV for a confidential discussion.
Retail Account Manager Location: National, field-based (North) Salary: Competitive package plus bonus, mobile phone, laptop and option for company car Contract: Permanent About Us (url removed) is an established name that has been selling mobile phones on the High Street since the 1990s. Today we are a fast-growing online retailer backed by over 60 stores across the UK and a busy call centre in Bracknell. Our customer base is over half a million, and our online business accounts for over 70% of sales. We work with major network operators, and we are now rolling out a national network of walk-in repair locations, supported by online marketing and B2B relationships. Technology and skilled people power everything we do, and we aim to make every customer touchpoint efficient, engaging and customer focused. The Role As Retail Account Manager, you will build and develop strong, productive relationships with our franchise partners. Your goal is to drive sustainable improvements in sales, profitability, compliance and customer experience across the franchise estate. You will be the key link between our franchisees and KTM Online. You will understand how each business is performing, spot opportunities and risks, agree clear improvement plans and make sure they are delivered. You will combine commercial challenge with practical support, helping franchisees get the most from their business over the long term. This is a national, field-based role with regular travel. You will report to the Head of Retail Partnerships. What You ll Be Doing: Managing a portfolio of franchise partners, with responsibility for commercial performance, relationships and operational standards. Supporting the Head of Retail Partnerships with strategic or larger multi-site franchise accounts, including store visits and performance reviews. Building trusted relationships with franchisees while constructively challenging performance and holding partners to agreed actions. Using data to track sales, profitability, customer and other KPIs, and to identify trends, risks and opportunities. Running structured business reviews and agreeing measurable improvement plans, then following them through to completion. Developing joint business plans with partners, with clear objectives for sales, profitability, compliance and development. Identifying underperforming stores, agreeing targeted action, and escalating persistent concerns where needed. Sharing best practice from high-performing stores across the network. Maintaining high regulatory, contractual, operational and brand standards, and making sure any corrective actions are completed on time. Coaching and training franchisee teams to improve product knowledge, sales performance and compliance. Working with Marketing and other internal teams on national and local campaigns, including local, B2B and service opportunities. Acting as the day-to-day contact for partners and resolving commercial and operational escalations. Forecasting performance and recommending commercial actions, drawing on data, market insight and franchisee feedback. Representing the voice of the franchise network internally and reporting regularly to senior management. What We re Looking For Essential: At least 2 years experience managing retail accounts, ideally in the mobile phone sector. Proven experience of managing commercial relationships and improving performance across multiple retail locations, ideally in a franchise, partner or multi-site environment. Experience of delivering coaching or training and assessing compliance within a retail framework. The ability to build trusted relationships while constructively challenging others and gaining commitment to agreed actions. Strong communication and interpersonal skills, with a consultative approach. Commercial awareness and the ability to analyse data and use it to influence performance. The ability to work independently, prioritise a portfolio and take ownership. Comfort with national travel, and a full driving licence. Competence in Microsoft Office, including Excel, Outlook and PowerPoint. Desirable: Experience in franchising, partner management, telecommunications or a comparable multi-site retail environment. An interest in mobile technology and telecommunications. Experience of resolving business or customer escalations. Self-motivated, adaptable and proactive. Benefits Get ready to dial into success and enjoy an array of incredible benefits along the way, including: Health Care Cash Plan Employee Discount Scheme offering you discounts with lots of stores Generous Pension Plan Above Statutory Holidays Company Events If you have proven experience of managing commercial relationships we would love to hear from you. Click apply now!
Oct 13, 2026
Full time
Retail Account Manager Location: National, field-based (North) Salary: Competitive package plus bonus, mobile phone, laptop and option for company car Contract: Permanent About Us (url removed) is an established name that has been selling mobile phones on the High Street since the 1990s. Today we are a fast-growing online retailer backed by over 60 stores across the UK and a busy call centre in Bracknell. Our customer base is over half a million, and our online business accounts for over 70% of sales. We work with major network operators, and we are now rolling out a national network of walk-in repair locations, supported by online marketing and B2B relationships. Technology and skilled people power everything we do, and we aim to make every customer touchpoint efficient, engaging and customer focused. The Role As Retail Account Manager, you will build and develop strong, productive relationships with our franchise partners. Your goal is to drive sustainable improvements in sales, profitability, compliance and customer experience across the franchise estate. You will be the key link between our franchisees and KTM Online. You will understand how each business is performing, spot opportunities and risks, agree clear improvement plans and make sure they are delivered. You will combine commercial challenge with practical support, helping franchisees get the most from their business over the long term. This is a national, field-based role with regular travel. You will report to the Head of Retail Partnerships. What You ll Be Doing: Managing a portfolio of franchise partners, with responsibility for commercial performance, relationships and operational standards. Supporting the Head of Retail Partnerships with strategic or larger multi-site franchise accounts, including store visits and performance reviews. Building trusted relationships with franchisees while constructively challenging performance and holding partners to agreed actions. Using data to track sales, profitability, customer and other KPIs, and to identify trends, risks and opportunities. Running structured business reviews and agreeing measurable improvement plans, then following them through to completion. Developing joint business plans with partners, with clear objectives for sales, profitability, compliance and development. Identifying underperforming stores, agreeing targeted action, and escalating persistent concerns where needed. Sharing best practice from high-performing stores across the network. Maintaining high regulatory, contractual, operational and brand standards, and making sure any corrective actions are completed on time. Coaching and training franchisee teams to improve product knowledge, sales performance and compliance. Working with Marketing and other internal teams on national and local campaigns, including local, B2B and service opportunities. Acting as the day-to-day contact for partners and resolving commercial and operational escalations. Forecasting performance and recommending commercial actions, drawing on data, market insight and franchisee feedback. Representing the voice of the franchise network internally and reporting regularly to senior management. What We re Looking For Essential: At least 2 years experience managing retail accounts, ideally in the mobile phone sector. Proven experience of managing commercial relationships and improving performance across multiple retail locations, ideally in a franchise, partner or multi-site environment. Experience of delivering coaching or training and assessing compliance within a retail framework. The ability to build trusted relationships while constructively challenging others and gaining commitment to agreed actions. Strong communication and interpersonal skills, with a consultative approach. Commercial awareness and the ability to analyse data and use it to influence performance. The ability to work independently, prioritise a portfolio and take ownership. Comfort with national travel, and a full driving licence. Competence in Microsoft Office, including Excel, Outlook and PowerPoint. Desirable: Experience in franchising, partner management, telecommunications or a comparable multi-site retail environment. An interest in mobile technology and telecommunications. Experience of resolving business or customer escalations. Self-motivated, adaptable and proactive. Benefits Get ready to dial into success and enjoy an array of incredible benefits along the way, including: Health Care Cash Plan Employee Discount Scheme offering you discounts with lots of stores Generous Pension Plan Above Statutory Holidays Company Events If you have proven experience of managing commercial relationships we would love to hear from you. Click apply now!
About Archangel Lightworks Archangel Lightworks is a laser communications company building wireless technology. Founded in 2017, we believe that laser communications to and from satellites is a key component of next-generation infrastructure. Our core product, the TERRA-M, is a deployable optical ground station with proven capability for space - ground data transfer. Our team develops and operates products that advance the security and resilience of critical national infrastructure. We value compassion, resilience, curiosity, ownership and integrity. Our start-up is a fast-paced and supportive environment, where you can contribute to novel technology with meaningful applications like reducing the Digital Divide. Archangel Lightworks recently closed over £10 million of investment in an oversubscribed Series A funding round. Our company is also supported by the UK Space Agency, the UK's Department of Science and Technology (DSIT) and the UK Ministry of Defence. About the job We are hiring Project Managers to work across several of our optical communication domains. You will oversee internal and external projects, ranging from furthering the R&D activities of our flagship Optical Ground Station, TERRA-M, which will revolutionize space-to-ground communications with lasercom technology, to planning international test campaigns. Your work will directly contribute to the successful delivery of projects that bring cutting-edge laser communication technologies to market, helping to revolutionize global connectivity. You will work closely with the Programme Manager and Engineering Manager to ensure the successful execution of our development portfolio on time, within scope, and within budget. Your responsibilities will include: Manage assigned product developments and associated projects to the specified scope, timeline, and budget. This includes supporting and collaborating with the growing PM and Engineering teams to ensure successful delivery. At Archangel Lightworks we succeed together, so collaboration and teamwork are critical to the role. Collaborate with the engineering team to translate technical requirements and work areas into clear project scopes and plans. Work closely with Technical Leads to ensure that Product Development Plans remain aligned with the backlog of technical tasks; and provide accurate inputs into Programme and Portfolio level controls. Proactively identify and manage project risks, interdependencies, and their impact on timelines and cross-functional work streams. Monitor and control project finances and forecasts; and provide inputs into Programme and Company level financial tracking. This includes proactive identification of forecast issues for mitigation, and ownership of forecast accuracy. Build and maintain strong relationships with internal and external stakeholders, including suppliers and customers. Work collaboratively with the PM team to ensure alignment across the development portfolio. Coordinate and participate in formal documentation review and change control processes. Requirements : Demonstrable full-lifecycle product development experience in Hardware and/or Software within an R&D-heavy organisation, preferably deep tech or space sector. Familiarity with stage-gate development processes and product development cycles, from R&D through to production handover. Stakeholder management of commercial and quasi-governmental organisations e.g. Innovate UK, UKSA, ESA; both as suppliers and customers. Experience with control of project finances - from development forecasts to claim & audit processes with public funding bodies. Qualification/accreditation in project management. Equivalent extensive and relevant project management experience; or completion of a recognized project management apprenticeship supplemented by relevant industry experience will also be considered. Desirable additional skills - One or more will be highly beneficial, in addition to the above minimum criteria: Experience within a start-up/scale-up environment, including managing resource and project priorities in a constrained environment. Domain knowledge in ground segment, satellite systems, laser communication technology, or optical systems. While you don't need to be a subject matter expert, an understanding of these areas is highly beneficial due to the technical nature of our work. Knowledge of the deployment of ground station and network operations within the Space Communications sector. Experience with the development of communication systems on maritime and drone-based platforms, preferably optical. Experience working in an engineering agile environment is highly beneficial. We operate following Agile processes on daily-to-weekly basis, underpinned by long term waterfall plans. Experience with contractual negotiation, particularly multi-party legal and IP agreements. Location : Our office is based in Osney Mead, Oxford. There may be opportunity to work from home as agreed with your line manager. There may be opportunity for periodic business travel. What we offer: Opportunity to work on advanced optical systems to support a world-changing vision A collaborative and transparent culture with strong links between functions Regular socials and weekly company lunch Professional development and skills growth within a specialist engineering field Competitive salary and benefits package, with equity options in a growing start-up 25 days annual leave allowance plus bank holidays Archangel Lightworks is an equal opportunity employer. As part of our commitment to equality, we work to ensure a fair and consistent interview process. If you need any assistance or accommodation to complete your application or assessment, please contact us through the application form. We recognise that many candidates us AI tools when applying. Please ensure your application reflects your own experience, skills, and thinking. We assess applications based on authenticity and accuracy.
Oct 12, 2026
Full time
About Archangel Lightworks Archangel Lightworks is a laser communications company building wireless technology. Founded in 2017, we believe that laser communications to and from satellites is a key component of next-generation infrastructure. Our core product, the TERRA-M, is a deployable optical ground station with proven capability for space - ground data transfer. Our team develops and operates products that advance the security and resilience of critical national infrastructure. We value compassion, resilience, curiosity, ownership and integrity. Our start-up is a fast-paced and supportive environment, where you can contribute to novel technology with meaningful applications like reducing the Digital Divide. Archangel Lightworks recently closed over £10 million of investment in an oversubscribed Series A funding round. Our company is also supported by the UK Space Agency, the UK's Department of Science and Technology (DSIT) and the UK Ministry of Defence. About the job We are hiring Project Managers to work across several of our optical communication domains. You will oversee internal and external projects, ranging from furthering the R&D activities of our flagship Optical Ground Station, TERRA-M, which will revolutionize space-to-ground communications with lasercom technology, to planning international test campaigns. Your work will directly contribute to the successful delivery of projects that bring cutting-edge laser communication technologies to market, helping to revolutionize global connectivity. You will work closely with the Programme Manager and Engineering Manager to ensure the successful execution of our development portfolio on time, within scope, and within budget. Your responsibilities will include: Manage assigned product developments and associated projects to the specified scope, timeline, and budget. This includes supporting and collaborating with the growing PM and Engineering teams to ensure successful delivery. At Archangel Lightworks we succeed together, so collaboration and teamwork are critical to the role. Collaborate with the engineering team to translate technical requirements and work areas into clear project scopes and plans. Work closely with Technical Leads to ensure that Product Development Plans remain aligned with the backlog of technical tasks; and provide accurate inputs into Programme and Portfolio level controls. Proactively identify and manage project risks, interdependencies, and their impact on timelines and cross-functional work streams. Monitor and control project finances and forecasts; and provide inputs into Programme and Company level financial tracking. This includes proactive identification of forecast issues for mitigation, and ownership of forecast accuracy. Build and maintain strong relationships with internal and external stakeholders, including suppliers and customers. Work collaboratively with the PM team to ensure alignment across the development portfolio. Coordinate and participate in formal documentation review and change control processes. Requirements : Demonstrable full-lifecycle product development experience in Hardware and/or Software within an R&D-heavy organisation, preferably deep tech or space sector. Familiarity with stage-gate development processes and product development cycles, from R&D through to production handover. Stakeholder management of commercial and quasi-governmental organisations e.g. Innovate UK, UKSA, ESA; both as suppliers and customers. Experience with control of project finances - from development forecasts to claim & audit processes with public funding bodies. Qualification/accreditation in project management. Equivalent extensive and relevant project management experience; or completion of a recognized project management apprenticeship supplemented by relevant industry experience will also be considered. Desirable additional skills - One or more will be highly beneficial, in addition to the above minimum criteria: Experience within a start-up/scale-up environment, including managing resource and project priorities in a constrained environment. Domain knowledge in ground segment, satellite systems, laser communication technology, or optical systems. While you don't need to be a subject matter expert, an understanding of these areas is highly beneficial due to the technical nature of our work. Knowledge of the deployment of ground station and network operations within the Space Communications sector. Experience with the development of communication systems on maritime and drone-based platforms, preferably optical. Experience working in an engineering agile environment is highly beneficial. We operate following Agile processes on daily-to-weekly basis, underpinned by long term waterfall plans. Experience with contractual negotiation, particularly multi-party legal and IP agreements. Location : Our office is based in Osney Mead, Oxford. There may be opportunity to work from home as agreed with your line manager. There may be opportunity for periodic business travel. What we offer: Opportunity to work on advanced optical systems to support a world-changing vision A collaborative and transparent culture with strong links between functions Regular socials and weekly company lunch Professional development and skills growth within a specialist engineering field Competitive salary and benefits package, with equity options in a growing start-up 25 days annual leave allowance plus bank holidays Archangel Lightworks is an equal opportunity employer. As part of our commitment to equality, we work to ensure a fair and consistent interview process. If you need any assistance or accommodation to complete your application or assessment, please contact us through the application form. We recognise that many candidates us AI tools when applying. Please ensure your application reflects your own experience, skills, and thinking. We assess applications based on authenticity and accuracy.
Introduction Holy Trinity Church Leicester (HTL Church) are looking for a coffee house assistant manager to support the development and growth of King's Coffee House (KCH), set in the shared entrance of the HTL building. King's Coffee House runs as a Kingdom business with one employed manager and one assistant manager, supported by a team of volunteers. The café has become a popular local spot in Leicester, especially among employees of surrounding businesses. Our vision is to be the first point of contact between the church and the city - providing excellent food and drink, with a friendly customer experience and serve the community. Job Specification • Manage day-to-day operations of the coffee house, including opening and closing. • Recruit and train volunteers in drinks/food preparation, proper use of coffee and catering equipment, and customer service. • Where needed, create rotas and communicate with volunteers, including building a volunteer community. • Ensure all Food Hygiene and Health and Safety procedures are followed in the café areas (including cleaning of equipment, café area, and checking bathrooms). • Ensure all cash register transactions are accurate and that cash is securely handled and recorded. • Assist the manager with product development including reviewing and revising menus and pricing. • Enable the team to deliver excellent customer service, building the confidence and enjoyment of the volunteers and their sense of team. • Nurture friendly relationships with customers to increase loyalty and grow the reputation of the coffee house, and HTL Church. • Assist the manager with design and execution of marketing and social media campaigns (supported by the HTL media team). • Assist the manager with research of new suppliers as required (supported by the HTL Operations Manager) • Where needed, assist the manager with accurate ordering and maintenance of all stocks of food and drink, disposables, and cleaning products to minimise waste. • Support the manager with other tasks as required for the effective running of the coffee house. Person Specification Essential • Understanding of the requirements of successful coffee shop management. • Experience of leading volunteers and ability to delegate. • Excellent communication skills with proven ability to manage a team. • Personable and able to create a welcoming and friendly environment. • Highly motivated, able to work on their own initiative, while serving the overall purpose of King's Coffee House. • Good administrative, maths, and IT skills. • A problem solver with capacity for creative and strategic thinking. • Reliable and trustworthy. Desirable • Experience of working in a coffee shop environment. • Experience of working/volunteering in both a church and a secular setting. • Additional Certification (training will be provided where this is missing) • Food Hygiene level 3 • First Aid at Work • Manual Handling • Basic understanding of safeguarding and health and safety principles (training will be provided). Benefits • Mobile Phone Allowance • 10% Staff Discount at KCH Coffee House Further Information This role holds a Genuine Occupational Requirement for an active and committed Christian faith under the 2010 Equality Act, Part 1, Schedule 9. HTL Church is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. This post is subject to acceptable pre-appointment checks
Oct 10, 2026
Full time
Introduction Holy Trinity Church Leicester (HTL Church) are looking for a coffee house assistant manager to support the development and growth of King's Coffee House (KCH), set in the shared entrance of the HTL building. King's Coffee House runs as a Kingdom business with one employed manager and one assistant manager, supported by a team of volunteers. The café has become a popular local spot in Leicester, especially among employees of surrounding businesses. Our vision is to be the first point of contact between the church and the city - providing excellent food and drink, with a friendly customer experience and serve the community. Job Specification • Manage day-to-day operations of the coffee house, including opening and closing. • Recruit and train volunteers in drinks/food preparation, proper use of coffee and catering equipment, and customer service. • Where needed, create rotas and communicate with volunteers, including building a volunteer community. • Ensure all Food Hygiene and Health and Safety procedures are followed in the café areas (including cleaning of equipment, café area, and checking bathrooms). • Ensure all cash register transactions are accurate and that cash is securely handled and recorded. • Assist the manager with product development including reviewing and revising menus and pricing. • Enable the team to deliver excellent customer service, building the confidence and enjoyment of the volunteers and their sense of team. • Nurture friendly relationships with customers to increase loyalty and grow the reputation of the coffee house, and HTL Church. • Assist the manager with design and execution of marketing and social media campaigns (supported by the HTL media team). • Assist the manager with research of new suppliers as required (supported by the HTL Operations Manager) • Where needed, assist the manager with accurate ordering and maintenance of all stocks of food and drink, disposables, and cleaning products to minimise waste. • Support the manager with other tasks as required for the effective running of the coffee house. Person Specification Essential • Understanding of the requirements of successful coffee shop management. • Experience of leading volunteers and ability to delegate. • Excellent communication skills with proven ability to manage a team. • Personable and able to create a welcoming and friendly environment. • Highly motivated, able to work on their own initiative, while serving the overall purpose of King's Coffee House. • Good administrative, maths, and IT skills. • A problem solver with capacity for creative and strategic thinking. • Reliable and trustworthy. Desirable • Experience of working in a coffee shop environment. • Experience of working/volunteering in both a church and a secular setting. • Additional Certification (training will be provided where this is missing) • Food Hygiene level 3 • First Aid at Work • Manual Handling • Basic understanding of safeguarding and health and safety principles (training will be provided). Benefits • Mobile Phone Allowance • 10% Staff Discount at KCH Coffee House Further Information This role holds a Genuine Occupational Requirement for an active and committed Christian faith under the 2010 Equality Act, Part 1, Schedule 9. HTL Church is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. This post is subject to acceptable pre-appointment checks
Salary - 32,000- 38,000 dependent on experience plus Veolia benefits. Location - Hammersmith and Fulham Hours - 40 hours per week, standard hours are 08:30-17:00, Monday to Friday Please submit a 1 page cover letter (please write this in your own words not AI as this forms part of the initial assessment of your writing style) and a 2 page CV if you are interested in this role. The team do occasionally work from home, but as this role is engagement focused it is best suited to someone who is keen to work within the borough of Hammersmith & Fulham, and at our depots in the borough. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. What you'll be doing: In the Social Value Officer position you will work closely with the Local ECO Manager and ECO Officer to develop and deliver social value projects. This will include career workshops, work experience, apprenticeship and employment programmes to support local students, residents and vulnerable groups to find meaningful careers. You will also research and coordinate volunteer activities for residents, and support the delivery of our national community funds and local spend initiatives. We are looking for an energetic all rounder with exemplary people and communication skills, and proven expertise in measuring and reporting data. Manage and report on the social value function of the contract and lead on the design and delivery of specific projects to achieve contractual commitments. Work as part of the Education, Communications and Outreach (ECO) team, supporting national and local behaviour change campaigns to support staff wellbeing, improve recycling rates and build more resilient local communities. Build and maintain strong relationships with internal and external stakeholders, and community partners, coordinating stakeholder teams to deliver project work. Identify contract good news stories and feed to the regional External Engagement team. Maintain a network across the UK ECO team to identify opportunities for innovation. and process improvement and lead on the implementation locally where relevant. Keep abreast of industry developments. What are we looking for? Essential: Experience in project development and management, contributing to and executing strategic plans to achieve social value objectives Excellent data management and reporting Experience working with agencies and external organisations to deliver partnership projects Experience delivering community engagement and behaviour change activities Excellent written and verbal communication skills including presentation skills Budget management Desirable: Experience delivering and reporting on social value initiatives Experience of supporting vulnerable groups Understanding of PR, social media, social advertising and digital communications Understanding or experience working with local authorities Experience of visual and textual content production across multiple formats A full clean UK driving licence What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Oct 09, 2026
Full time
Salary - 32,000- 38,000 dependent on experience plus Veolia benefits. Location - Hammersmith and Fulham Hours - 40 hours per week, standard hours are 08:30-17:00, Monday to Friday Please submit a 1 page cover letter (please write this in your own words not AI as this forms part of the initial assessment of your writing style) and a 2 page CV if you are interested in this role. The team do occasionally work from home, but as this role is engagement focused it is best suited to someone who is keen to work within the borough of Hammersmith & Fulham, and at our depots in the borough. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. What you'll be doing: In the Social Value Officer position you will work closely with the Local ECO Manager and ECO Officer to develop and deliver social value projects. This will include career workshops, work experience, apprenticeship and employment programmes to support local students, residents and vulnerable groups to find meaningful careers. You will also research and coordinate volunteer activities for residents, and support the delivery of our national community funds and local spend initiatives. We are looking for an energetic all rounder with exemplary people and communication skills, and proven expertise in measuring and reporting data. Manage and report on the social value function of the contract and lead on the design and delivery of specific projects to achieve contractual commitments. Work as part of the Education, Communications and Outreach (ECO) team, supporting national and local behaviour change campaigns to support staff wellbeing, improve recycling rates and build more resilient local communities. Build and maintain strong relationships with internal and external stakeholders, and community partners, coordinating stakeholder teams to deliver project work. Identify contract good news stories and feed to the regional External Engagement team. Maintain a network across the UK ECO team to identify opportunities for innovation. and process improvement and lead on the implementation locally where relevant. Keep abreast of industry developments. What are we looking for? Essential: Experience in project development and management, contributing to and executing strategic plans to achieve social value objectives Excellent data management and reporting Experience working with agencies and external organisations to deliver partnership projects Experience delivering community engagement and behaviour change activities Excellent written and verbal communication skills including presentation skills Budget management Desirable: Experience delivering and reporting on social value initiatives Experience of supporting vulnerable groups Understanding of PR, social media, social advertising and digital communications Understanding or experience working with local authorities Experience of visual and textual content production across multiple formats A full clean UK driving licence What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
