Case Manager

Case Manager

Middleton

Up to 30,000

Benefits include: Performance based bonus, private medical insurance, hybrid after probation, extra day off for your birthday, career progression.

Are you an organised and proactive individual looking for a dynamic role in a thriving organisation? This company is a leader in their field and are currently seeking a Case Manager to take ownership of clients, booking in jobs with the technical team and managing cases through to completion.

What You'll Do:

• Respond to client queries quickly and efficiently, always giving excellent customer service.
• Maintaining and updating the CRM system to ensure accurate client information.
• Engaging with existing clients through regular communication via phone, email, or in-person meetings.
• Producing quotes for existing clients
• Liaising with the technical team to book in jobs and manage resources
• Track progress against deadlines and keep all relevant parties up to date
• Arranging meetings and calls with prospective clients and the commercial team.
• Following up on marketing campaigns to maximise outreach.

Who We're Looking For:

The ideal candidate is:

• Highly organised, proactive, and able to work autonomously.
• Able to work in a busy, fast paced environment with stringent deadlines
• Equipped with strong written and verbal communication skills.
• Familiar with CRMs
• Computer literate with excellent attention to detail.
• Understanding of a sales-focused environment and how to effectively support the team.

Perks of the Job:
I can go into lots of detail on this with any interested candidates - there is a reason we have filled as many roles here as we have and more importantly, almost everyone is still there!

• A salary of up to 30,000 depending on experience + bonus
• Dog-friendly office - bring your furry friend to work!
• Private Medical
• An extra day off on your birthday
• Fun social events

How to Apply:
Please send your CV to (url removed) or call (phone number removed).

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.