Lead Surveyor

Job Title: Lead Surveyor
Type: Permanent
Location: Portishead / Weston with agile working
Salary: £51,842 per annum
Hours: 37 hours

BRC are working closely with a leading housing organisation to recruit a Lead Surveyor - Damp, Mould and Condensation to join their Property Services team.

This role involves leading and managing a team of Damp and Mould Surveyors, ensuring cases are handled effectively from initial triage through to resolution. You will oversee complex cases, ensure compliance with HHSRS and regulatory requirements (including Awaab's Law), and deliver high-quality, customer-focused surveying services. The role combines technical expertise, project ownership, quality assurance, and people leadership.

Duties:

• Lead and manage a high-performing team of Damp and Mould Surveyors
• Set clear expectations, manage workloads, and conduct 1-2-1s and performance reviews
• Manage sickness, absence, and professional development within the team
• Undertake complex damp and mould surveys where required
• Provide technical support and guidance to surveyors
• Produce and review detailed reports and remedial specifications
• Oversee end-to-end case management via housing systems (e.g. Cx)
• Quality assure surveys, reports, and completed remedial works
• Act as senior technical escalation point for high-risk or complex cases
• Ensure compliance with HHSRS, regulatory timescales, and internal KPIs
• Liaise with Repairs, Complaints, Asset Management, Safe Homes, and external stakeholders
• Support complaint resolution and ensure adherence to legal and regulatory deadlines
• Carry out post-work inspections and audits of contractors and in-house teams
• Manage building projects from conception to completion
• Develop quotations and tenders in line with procurement guidelines
• Deputise for the Customer Delivery Manager when required

Requirements:

• Proven experience leading or supervising surveying/technical teams
• Strong technical knowledge of damp, mould, and building pathology
• Detailed understanding of HHSRS and housing compliance legislation
• Experience managing cases through housing systems such as Cx
• Proven track record of managing multiple technical building projects
• Good working knowledge of Health & Safety and CDM regulations
• Knowledge of Schedule of Rates
• Experience working across asset management, response repairs, empty homes, and programmed works
• Ability to identify asbestos
• Strong organisational and decision-making skills
• Excellent customer service and stakeholder engagement skills
• Formal building qualification (RICS accredited course, BSc, HNC or HND)
• Confident using Microsoft Office and Outlook
• Full clean driving licence

Benefits:

• 25 days annual leave plus bank holidays
• Your Alliance Day - a day off on your work anniversary
• Family Friendly Leave
• Enhanced Pension Scheme
• Health Care Cash Plan
• Learning and Development opportunities
• Discounts Portal
• Wellbeing Programme
• Make the Difference Day (paid time to support community work)
• Employee Assistance Programme

For more information, please call Meg Smith on (phone number removed) or (phone number removed).

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled.