BRC

Are you an experienced surveyor specialising in Damp & Mould? My client has an immediate opportunity for a Damp & Mould surveyor to join their Property Services Team in the Bristol area Responsibilities: Survey homes and communal spaces, working alongside customers and leaseholders taking ownership of ensuring that repairs are managed end to end and to manage issues and complaints that arise before, during or after works. Responsible for your own portfolio of projects, managing the day-to-day scoping of works, offering technical support. Take ownership of Damp and Mould cases, HSSRS cases as well as complex projects from inception to completion, ensuring that repairs are project managed to meet deadlines and within budget. Survey and Identify building defects through, conducting the correct building pathology & testing. Complete detailed reports and specification writing, for example to support section 20 notices and Damp and Mould /disrepair claims. Project Managing to include preparation of plans, prebuild meeting construction phase oversight, maintaining value for money and budget control throughout the project. Support the repairs and empty homes delivery teams with technical knowledge. Requirements: Proven track record for delivering/managing multiple technical building projects. Good working knowledge of Health and safety regulations and good practices inclusive of Construction design management. Knowledge of HHSRS risks and relevant legislation/compliance. A working knowledge of Schedule of Rates. A Formal Building qualification such as a RICs accredited course, BSC, HNC or HND. Experience of working with asset management, leasehold, response repairs, empty homes, and programmed works. To apply, please forward a copy of your CV

Social Housing Complaints Officer Remote working 3 month contract (potential for further extension) 37.5 hours per week £16.41 per hour plus holiday or £21.35 per hour Umbrella As a Housing Complaints Officer you will be dealing with customer complaints as first point of contact, acknowledging and investigation of complaint and communicate the outcome to stakeholders. You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. You will be liaising with the customer, the Housing Ombudsman, Councillors, internal departments and other external stakeholders You should have experience of dealing with Social Housing Complaints, or complaints in another Regulated environment such as Financial Services For more information about this role, please apply now via this site or contact specialist Social Housing Recruiter, Mark Grove, on (phone number removed)