Job Description
Title: Block Manager
Location: Surrey (office based)
Hours: Full-time, Monday Friday (09 30)
Salary: £35,000 - £40,000 (negotiable for right candidate)
About Our Client Our client is a well-established and highly respected local, family-run property management business with over 70 years of experience managing residential property on behalf of leaseholders, management companies, developers, and freeholders. They pride themselves on delivering a friendly, efficient, and professional service, creating long-term value for clients and building enduring relationships. Their approach is fair-minded, professional, and resourceful.
Package & Working Arrangements
- Salary offering up to £40,000 (negotiable for the right candidate)
- Office-based role
- Transport links with easy access to the M25 and M23
- 37.5 hours per week, Monday to Friday
- 25 days annual leave plus bank holidays
- Friendly, sociable, and supportive working environment
- Free street parking
- 6-month probation period
The Role
Our client is seeking an experienced Block Manager to join their property management team. The successful candidate will manage a residential portfolio and will be supported by a dedicated Property Administrator. Key Responsibilities Property Maintenance & Operations
Manage day-to-day matters across a residential portfolio in line with leases and management agreements
Deal with lease breaches as they arise
Appoint and manage contractors, including invoice approval
Oversee and approve minor alterations
Section 20 & Major Works
Draft and serve Section 20 notices and respond to leaseholder queries
Work closely with surveyors to ensure major works projects run smoothly
Financial Administration
Prepare annual service charge budgets
Oversee insurance renewals and manage claims
Issue service charge statements and invoices
Compliance & Reporting
Arrange and monitor statutory compliance
Review Fire Risk Assessments
Carry out twice-yearly property inspections (following probation period)
Client & Contractor Relations
Build and maintain strong relationships with clients, leaseholders, and contractors
Manage onboarding administration for new property instructions
Prepare LPE1 packs
Coordinate, chair, and attend AGMs, including minute taking where required
The Portfolio
Predominantly low- to mid-rise residential blocks
Mainly located across London, the Home Counties, and the Southeast
Dedicated Property Administrator support provided
The Ideal Candidate
- Minimum 5 years experience in residential block management (essential)
- TPI trained or willing to work towards professional qualifications
- Confident IT user, including property management systems (training provided) and Microsoft Office
- Professional with excellent written and verbal communication skills
- Highly organised, proactive, and able to manage a busy workload
- Comfortable working independently while contributing positively to a small team
- Full UK driving licence and willingness to travel as required
