Audience Engagement and Research Officer

Audience Engagement and Research Officer

London (with hybrid working - a minimum of one full day per week in the office)

The Organisation

Our client is focused on supporting education to break down barriers between student success and finance.

They support the education sector through research and working within schools to drive initiatives that directly support learners.

They are now looking for an Audience Engagement and Research Officer to join them on a full-time basis, working 40 hours per week on a maternity cover contract of up to 12 months.

The Benefits

- Salary of £33,750 per annum

- Flexible working opportunities

- 27 days' holiday a year (plus 8 bank holidays, including 3 which can be taken flexibly)

- 2 festive season closure days

- 6% employer pension contributions, minimum 3% employee contribution

- Life insurance cover

- Interest-free season ticket loan and cycle scheme

- Enhanced maternity, paternity, adoption and shared parental leave pay (conditions apply)

- Confidential Employee Assistance Programme to help you deal with any personal and professional problems

This is a fantastic opportunity for a motivated and project-focused individual with an administrative or support background to join a mission-led organisation.

You'll have the chance to contribute to nationally significant projects that help shape the direction of education across the UK, whilst building your portfolio of experience within a wonderful, supportive environment.

What's more, you'll receive a comprehensive range of benefits, support and assistance to ensure you can make a success of your contract and thrive within your role.

The Role

As an Audience Engagement and Research Officer, you will undertake a range of engagement and research activities to deepen our client's understanding of the views of teachers, school leaders and other educators.

Ensuring our client's audience's lived experiences shape their work, you will be involved in polling, surveys, focus groups and interviews to collect meaningful insight into educators' beliefs, knowledge and behaviours.

Developing an understanding of the organisation's portfolio of projects, you will undertake project co-ordination tasks, recruit and engage with project participants, handle data, analysis and reporting, and support cross-team planning and collaboration.

Additionally, you will:

- Support project management and manage project timelines

- Assist with sampling and recruitment of participants

- Arrange interviews and focus groups

- Support data cleaning, tagging and analysis

- Contribute to newsletters, surveys and online community communications

- Collate insight data for the Impact Framework

- Identify engagement opportunities linked to upcoming publications and projects

About You

To be considered as an Audience Engagement and Research Officer, you will:

- Relevant experience providing logistical or administrative support within an organisation or educational setting

- Experience supporting projects or complex initiatives

- Experience working with datasets to support team or organisational objectives

- Some knowledge of market research, polling, user testing or qualitative insight methods

- Strong organisational skills with a methodical and detail-oriented approach

- Excellent written and verbal communication skills

- The ability to build positive relationships with a wide range of stakeholders

- Proficiency in MS Office, particularly Excel and Word, and confidence using digital tools in a hybrid environment

All staff are subject to a check by the Disclosure and Barring Service (DBS). The level of this check will be "Basic".

All applicants must already have the right to work in the UK, as our client is unable to offer sponsorship for this role.

Applications close: 04/03/2026 (23:59 GMT or BST)

First stage interviews: w/c 16/03/2026

Second stage interviews: w/c 23/03/2026

Other organisations may call this role Engagement Officer, Research Officer, Audience Research Officer, Researcher, Programme Assistant, Programme Administrator, Project Support Assistant, Education Research Officer, Insight Officer, Programme Support Officer, or Stakeholder Engagement Officer.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to become a Audience Engagement and Research Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.