Commercial Building Manager (Client Side)

Commercial Building Manager (Client Side), Barbican Area, London

Competitive Salary + Package

We are currently working on behalf of an investor / landlord who own numerous commercial buildings in London, and at present looking to recruit a Building Manager who will oversee one of their office blocks in the Barbican area.

We are looking for a highly organized and leadership-driven Building Manager to take the helm of a prestigious 180,000 sq. ft. commercial building.

The building operates to the highest international standards with multiple ISO certifications.

You will be the pivotal link between the tenants, the onsite service providers, and the Facility Manager.

You will lead an onsite team consisting of two Receptionists and a Building Coordinator, ensuring the highest level of "front-of-house" hospitality and "back-of-house" operational efficiency. You will report directly to the Facility Manager, providing regular updates on building performance and compliance.

Responsibilities:

• Provide direct supervision and mentorship to the onsite team (2 Receptionists and 1 Building Coordinator).
• Foster a culture of excellence, ensuring all staff deliver a seamless, five-star service to tenants.
• Manage staff rotas, training, and performance reviews.
• Maintain and uphold the building's ISO certifications (e.g., ISO 9001, 14001, 45001).
• Ensure all operational procedures, documentation, and audits are strictly followed in accordance with ISO requirements.
• Work closely with the FM to prepare for external audits and implement continuous improvement plans.
• Manage day-to-day operations, including hard and soft service contractors (M&E, Cleaning, Security).
• Assist the Facility Manager with Service Charge budget preparation, monitoring, and year-end reconciliations.
• Conduct regular site inspections to ensure the Grade A status of the asset is preserved.
• Act as the senior onsite point of contact for high-profile tenants.
• Coordinate building events and tenant engagement strategies alongside the Building Coordinator.
• Drive the building's sustainability initiatives, focusing on energy reduction and waste management.

About You:

• Previous experience in a management role within a commercial property environment.
• Proven track record of working within ISO certified environments and maintaining rigorous documentation.
• Minimum of 3-5 years of experience in managing a similar-sized Grade A commercial asset in London.

Skills & Qualifications:

• IOSH Managing Safely (required) or NEBOSH (preferred).
• Strong technical understanding of building mechanical and electrical (M&E) systems
• Familiarity with property management systems (e.g., MRI Qube).
• Exceptional communication skills with the ability to influence stakeholders at all levels.

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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