Client Services Coordinator

Client Services Coordinator

Cardiff

From 27k depending on experience

We have an opportunity to step into a key role supporting a market leading organisation known for delivering first class service and support for major household brands.

Our client, an innovator in full service retail solutions, is looking to strengthen their Support team by recruiting for a Client Services Coordinator to manage the day to day coordination for high value client accounts. You will work closely with the Team Leader and internal teams to ensure excellent client service and efficient operations.

The role

• Coordinate daily activities between clients, suppliers, and internal teams
• Respond to client enquiries promptly and maintain strong professional relationships
• Monitor stock levels, forecast requirements, and arrange timely replenishment
• Liaise with suppliers to secure competitive pricing and ensure timely delivery
• Prepare clear reports and updates for managers, clients, and colleagues
• Support continuous improvement initiatives and process efficiency

The person

• Experience in customer service, administration, coordination, or supply chain roles
• Strong organisational skills and the ability to manage competing priorities
• Confident communicator, able to build positive relationships with clients and suppliers
• Strong competency in Excel (Power BI desirable )

In return

• You will be joining a respected company with a reputation for reliability and operational excellence
• You will work with major national retail brands
• They provide a collaborative, supportive culture with opportunities for development