Partnership Living Operations Manager

Location: Based in our Eastleigh office (negotiable), with expectation to work across all regions and locations, including regular travel to London
Salary: 35,560 - 39,780 per annum
Contract: 12-month Fixed Term Contract
Full-time (occasional evenings/weekends required)

Sellick Partnership are seeking an experienced and motivated Partnerships Living Operations Manager to lead a specialist supported housing service supporting customers with a wide range of needs, including learning and physical disabilities, mental health needs, survivors of domestic abuse, young parents, individuals with a history of homelessness and ex-offenders.

You will lead a team delivering high-quality housing management and person-centred support, enabling customers to live independently while ensuring full compliance with legal, regulatory and contractual requirements.

• Lead, recruit and develop a team of Partnership Living Associates.

• Oversee housing management including arrears, lettings, voids, health & safety and anti-social behaviour.

• Ensure compliance with statutory and regulatory frameworks, including standards set by the Care Quality Commission.

• Build strong partnerships with Local Authorities and external agencies.

• Monitor performance, manage budgets and maximise income.

• Lead service improvements and embed a culture of excellent customer service.

• Act as Safeguarding Adult Lead for the service area.

You will have:

• Experience managing and motivating teams in a housing or supported living environment.

• Strong knowledge of housing management practice and relevant legislation.

• Experience working with vulnerable customers in a person-centred, outcome-focused way.

• The ability to build effective partnerships and influence stakeholders.

• Strong organisational skills and the ability to work in a fast-paced environment.

• A full clean driving licence (or ability to travel efficiently between sites) is required.

• This role is subject to a satisfactory Basic DBS check.

If you feel you are well-suited to this role, please contact Josh Meek at the Sellick Partnership Derby Office for further information or to apply.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.