Medical Receptionist

Lloyd Recruitment Services is thrilled to collaborate with a leading medical company in Leatherhead who are seeking a dedicated Medical Receptionist to join their team on a fulltime, permanent basis.

Position overview:

As a Medical Receptionist, you will play a vital role in various essential processes that drive the business. Your responsibilities will include maintaining direct communication with the Medical Director, Managers, Customers, Suppliers, and other external Stakeholders.

This hands-on role involves close involvement in the day-to-day operations of the company. This role offers you the chance to work with a company that makes a real impact on patients' lives.

What's in it for you as a Medical Receptionist:

• Competitive salary DOE
• Fulltime: 37.5 hours/week, Monday to Friday
• 25 days plus bank holidays on top!
• Private medical insurance
• 5% pension contribution
• Great company benefits

Medical Receptionist Key responsibilities:

• Manage patient care from consultation to surgery, ensuring a smooth journey
• Take ownership of assigned patients, maintaining their records and meeting conversion rate goals
• Handle challenging patient situations collaboratively with senior managers
• Anticipate and address patient concerns throughout their treatment for a personalised experience
• Ensure efficient patient flow and manage wait times
• Maintain a welcoming reception environment for exceptional customer service

Key requirements:

• Previous office telephone handling experience
• Outgoing and confident with problem-solving skills
• Excellent written and verbal communication
• Strong organisational skills
• Polite and team-oriented
• Willingness to learn and take on responsibility

Extra Information:

• Refer a friend and earn up to 500 (see website for details)
• Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful.
• By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website)

Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.