About us HSB (UK and Ireland) , is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland. HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty. Collectively HSB is the UK and Ireland's only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk focused inspection services and assessments to its customers. Please see our website for more information. Job title Head of LABC Warranty Sales Location Home-based Division Commercial Reporting to Commercial Director Job Purpose Reporting directly to the Commercial Director, this role will be responsible for formulating, developing and implementing the agreed plans for the Local Authority Building Control Warranty (LABCW) relationship, in order to grow the LABCW portfolio, generate sustainable and profitable growth. Responsible for leading the LABCW Sales team, they will deliver new business acquisition whilst maintaining the required high standards of the business to deliver our proposition. This role will be central to developing the relationship with the LABC membership body as well as LABC organizations at a regional level. This role will be required to work with stakeholders (internal and external) up to and including Board Level and will therefore require an extremely knowledgeable, commercially astute, experienced and dynamic individual with outstanding written and verbal skills together with the ability to adapt communication styles to enable collaborative and successful working relationships at all levels. In addition to leading on the strategic development of the LABC account ensuring their needs are met, the role will also be responsible for managing and coordinating the involvement of all key MD Group functional colleagues to ensure LABC are supported and their requirements met. Key Responsibilities Client Relationship Management: Accountable for the strategic development of LABC relationships working at senior and Board level to ensure alignment with key business objectives and that LABC needs are met Develop and maintain strong, trusted relationships with key decision-makers across the LABC matrix, ensuring high levels of customer satisfaction and loyalty. Accountable for the development and implementation of the LABC strategy that will enable the successful achievement of business and financial objectives and targets, and attain the desired financial growth in the identified target sectors Account Planning and Management: Develop strategic account plans, and execute sales strategies to drive revenue growth and expand the company's footprint within LABC Conduct regular business reviews, analyse client needs, and develop tailored solutions to meet LABC needs, ensuring alignment with the company's offerings and strategic objectives. Sales and Revenue Growth: Lead and develop the LABC Sales Team, so that productive and mutually beneficial relationships are engendered and strategically developed to maximise future business opportunities and maximise return on HSB Building Warranty's investment. Undertake regular performance appraisals with all reporting team members, identifying individual development needs of team members to ensure performance is addressed effectively and promptly Effectively coach and mentor the LABC sales team to a highly resourceful and experienced team that can deliver a high standard of service to LABC clients and customers. Ensure the CRM/Pipeline, commercial collateral is fully utilised and updated to accurately document profiles and contacts, detail potential future business opportunities and monitor progress and completion of business opportunities Ensure the team are always compliant with HSB Building Warranty business standards, processes and procedures and that revised procedures to meeting changing compliance requirements are effectively implemented Stakeholder Management: Build and maintain strong relationships with internal stakeholders, to ensure seamless delivery of our proposition to LABC. Ensure key business functions have clear understanding and objectives around the agreed delivery promises for LABC clients/customers. Head of LABCW Sales will conduct regular internal review meetings where our internal performance across all business functions is discussed against our commitments to LABC. Actions taken and monitored to improve our service delivery/proposition. Ensuring a team approach Is taken to the management of key LABC stakeholders. Engaging appropriate stakeholders directly with LABC and its clients to widen and deepen our relationship. Proposition Development and Market Insight: Working with Marketing, lead the development and ongoing refresh of a value proposition for LABC Delivering a proposition that makes it "Easy to do business with us" Strategically and continually review market trends and competitor activity to identify: opportunities which will maximize our market presence and provide sustainable financial profit monitor any threats within the market and interpret the potential impact on MD Groups service delivery and the LABC offering. Skills & Experience Strong sales and relationship management experience gained in relevant insurance environment. Strong strategic account management development capability Strong commercial awareness with demonstrable negotiation and influencing skills Ability to build and maintain strong client relationships Comprehensive understanding of insurance business processes Exceptional internal stakeholder management, Demonstrable coaching and mentoring experience Strategic and business planning experience Experience of high-level decision making Demonstrable management and leadership experience with ability to inspire and motivate team members to achieve exceptional results Excellent interpersonal and communication skills Qualifications and Educational Requirements: CII Level 3 Certificate in Insurance desirable Personal Attributes Confident and assertive, with a strong sense of self-awareness and emotional intelligence Demonstrated integrity and trustworthiness, with a proven track record of acting with transparency, honesty, ownership, and accountability Self-motivated with a proactive approach to problem-solving and decision-making Collaborative approach to business goals and team targets Pragmatic decision-maker with analytical and reasoning skills Resilience and adaptability, with the ability to navigate complex and ambiguous situations Diversity, Equity & Inclusion At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Benefits 25 days Annual Leave + Bank Holidays + Well-being days 10% Employer Pension contribution, with the opportunity to join a salary sacrifice scheme Eligibility for an Annual Bonus Private Medical Insurance (PMI) Life Assurance (PHI) Hybrid Working available, with office in Birkenhead, Manchester and London
Feb 14, 2026
Full time
About us HSB (UK and Ireland) , is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland. HSB (UK and Ireland) consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty. Collectively HSB is the UK and Ireland's only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk focused inspection services and assessments to its customers. Please see our website for more information. Job title Head of LABC Warranty Sales Location Home-based Division Commercial Reporting to Commercial Director Job Purpose Reporting directly to the Commercial Director, this role will be responsible for formulating, developing and implementing the agreed plans for the Local Authority Building Control Warranty (LABCW) relationship, in order to grow the LABCW portfolio, generate sustainable and profitable growth. Responsible for leading the LABCW Sales team, they will deliver new business acquisition whilst maintaining the required high standards of the business to deliver our proposition. This role will be central to developing the relationship with the LABC membership body as well as LABC organizations at a regional level. This role will be required to work with stakeholders (internal and external) up to and including Board Level and will therefore require an extremely knowledgeable, commercially astute, experienced and dynamic individual with outstanding written and verbal skills together with the ability to adapt communication styles to enable collaborative and successful working relationships at all levels. In addition to leading on the strategic development of the LABC account ensuring their needs are met, the role will also be responsible for managing and coordinating the involvement of all key MD Group functional colleagues to ensure LABC are supported and their requirements met. Key Responsibilities Client Relationship Management: Accountable for the strategic development of LABC relationships working at senior and Board level to ensure alignment with key business objectives and that LABC needs are met Develop and maintain strong, trusted relationships with key decision-makers across the LABC matrix, ensuring high levels of customer satisfaction and loyalty. Accountable for the development and implementation of the LABC strategy that will enable the successful achievement of business and financial objectives and targets, and attain the desired financial growth in the identified target sectors Account Planning and Management: Develop strategic account plans, and execute sales strategies to drive revenue growth and expand the company's footprint within LABC Conduct regular business reviews, analyse client needs, and develop tailored solutions to meet LABC needs, ensuring alignment with the company's offerings and strategic objectives. Sales and Revenue Growth: Lead and develop the LABC Sales Team, so that productive and mutually beneficial relationships are engendered and strategically developed to maximise future business opportunities and maximise return on HSB Building Warranty's investment. Undertake regular performance appraisals with all reporting team members, identifying individual development needs of team members to ensure performance is addressed effectively and promptly Effectively coach and mentor the LABC sales team to a highly resourceful and experienced team that can deliver a high standard of service to LABC clients and customers. Ensure the CRM/Pipeline, commercial collateral is fully utilised and updated to accurately document profiles and contacts, detail potential future business opportunities and monitor progress and completion of business opportunities Ensure the team are always compliant with HSB Building Warranty business standards, processes and procedures and that revised procedures to meeting changing compliance requirements are effectively implemented Stakeholder Management: Build and maintain strong relationships with internal stakeholders, to ensure seamless delivery of our proposition to LABC. Ensure key business functions have clear understanding and objectives around the agreed delivery promises for LABC clients/customers. Head of LABCW Sales will conduct regular internal review meetings where our internal performance across all business functions is discussed against our commitments to LABC. Actions taken and monitored to improve our service delivery/proposition. Ensuring a team approach Is taken to the management of key LABC stakeholders. Engaging appropriate stakeholders directly with LABC and its clients to widen and deepen our relationship. Proposition Development and Market Insight: Working with Marketing, lead the development and ongoing refresh of a value proposition for LABC Delivering a proposition that makes it "Easy to do business with us" Strategically and continually review market trends and competitor activity to identify: opportunities which will maximize our market presence and provide sustainable financial profit monitor any threats within the market and interpret the potential impact on MD Groups service delivery and the LABC offering. Skills & Experience Strong sales and relationship management experience gained in relevant insurance environment. Strong strategic account management development capability Strong commercial awareness with demonstrable negotiation and influencing skills Ability to build and maintain strong client relationships Comprehensive understanding of insurance business processes Exceptional internal stakeholder management, Demonstrable coaching and mentoring experience Strategic and business planning experience Experience of high-level decision making Demonstrable management and leadership experience with ability to inspire and motivate team members to achieve exceptional results Excellent interpersonal and communication skills Qualifications and Educational Requirements: CII Level 3 Certificate in Insurance desirable Personal Attributes Confident and assertive, with a strong sense of self-awareness and emotional intelligence Demonstrated integrity and trustworthiness, with a proven track record of acting with transparency, honesty, ownership, and accountability Self-motivated with a proactive approach to problem-solving and decision-making Collaborative approach to business goals and team targets Pragmatic decision-maker with analytical and reasoning skills Resilience and adaptability, with the ability to navigate complex and ambiguous situations Diversity, Equity & Inclusion At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact. Benefits 25 days Annual Leave + Bank Holidays + Well-being days 10% Employer Pension contribution, with the opportunity to join a salary sacrifice scheme Eligibility for an Annual Bonus Private Medical Insurance (PMI) Life Assurance (PHI) Hybrid Working available, with office in Birkenhead, Manchester and London
We are a family owned manufacturer of hydraulic control valves and pumps,seeking an office -based technical sales person with an engineering background. Trading since 1966, we design and manufacture near Exeter in Devon and supply other manufacturers all over the world. Our markets include car transporters, recovery vehicles, bulk carrier lorries and marine autopilots click apply for full job details
Feb 14, 2026
Full time
We are a family owned manufacturer of hydraulic control valves and pumps,seeking an office -based technical sales person with an engineering background. Trading since 1966, we design and manufacture near Exeter in Devon and supply other manufacturers all over the world. Our markets include car transporters, recovery vehicles, bulk carrier lorries and marine autopilots click apply for full job details
VACANCY: Service Administrator LOCATION: Maidstone Glenfield Invicta is seeking a proactive and detail-oriented Service Administrator to join our Operations team in Maidstone. ABOUT US: Join a Company where exceptional service isn t just our promise it is our culture. Glenfield Invicta provide end-to-end project solutions, from initial survey and design to product supply, installation, commissioning, after sales service and long-term asset management. We are proud to be a major part of the AVK Group of companies, a global leader in manufacturing and supply of high-quality Valves Penstocks and fittings for water, wastewater and gas. This global backing, combined with our local expertise, allows us to deliver outstanding service built on innovation, quality, and long-term commitment to our customers and our people. ABOUT THE ROLE: As a Service Administrator, you ll play a key role in supporting the financial and operational management of our projects. You ll be responsible for tracking costs, maintaining accurate records, and ensuring smooth communication between internal teams and external stakeholders. KEY RESPONSIBILITIES: Monitor and calculate running project costs to ensure financial accuracy. Process costs through our ERP system (Business Central) using LNS codes. Maintain detailed tracker sheets and internal reporting documents. Review contracts and track milestones and deadlines. Coordinate engineer time tracking and expense allocation. Raise purchase orders, issue invoices, and manage Applications for Payment. Collaborate with accounts, service admin, and project teams. Provide timely updates to customers on project progress and payments. Ensure compliance with company procedures, health & safety, and HR policies. ABOUT YOU: Proven experience in a similar administrative or project support role. Strong financial awareness and attention to detail. Confident using ERP systems and Microsoft Office tools. Excellent communication and organisational skills. A team player with the ability to work independently and manage priorities. WHAT WE OFFER: Be part of a supportive and collaborative team. Work in a stable, long-term role with opportunities to grow. Contribute to meaningful projects with real impact. A culture of promoting personal development, with ample opportunity for training and earning qualifications Incentive scheme A culture of shared values, goals, attitudes, and business growth Employee Assistance Programme (Welfare and Wellbeing) 33 days holiday (including statutory Public Holidays) Life Assurance plan (x3) Company pension plan Discounts and cashback across many high-street and online retailers (Supermarkets, Entertainment, Fashion, Days Out, Technology, Home, and Travel WORKING HOURS: 37.5 hours per week This position is a full-time office-based role working within a strong team environment. We know that our people make the difference in the AVK Group, and we are looking for skilled, passionate, and driven professionals to work with our inspirational leaders; to promote our culture, enable change and champion a lean environment. We offer stability, a genuine long-term career path and the chance to work on meaningful infrastructure projects that matter. You ll be encouraged to develop your skills, earn qualifications, and build a career you can be proud of.
Feb 14, 2026
Full time
VACANCY: Service Administrator LOCATION: Maidstone Glenfield Invicta is seeking a proactive and detail-oriented Service Administrator to join our Operations team in Maidstone. ABOUT US: Join a Company where exceptional service isn t just our promise it is our culture. Glenfield Invicta provide end-to-end project solutions, from initial survey and design to product supply, installation, commissioning, after sales service and long-term asset management. We are proud to be a major part of the AVK Group of companies, a global leader in manufacturing and supply of high-quality Valves Penstocks and fittings for water, wastewater and gas. This global backing, combined with our local expertise, allows us to deliver outstanding service built on innovation, quality, and long-term commitment to our customers and our people. ABOUT THE ROLE: As a Service Administrator, you ll play a key role in supporting the financial and operational management of our projects. You ll be responsible for tracking costs, maintaining accurate records, and ensuring smooth communication between internal teams and external stakeholders. KEY RESPONSIBILITIES: Monitor and calculate running project costs to ensure financial accuracy. Process costs through our ERP system (Business Central) using LNS codes. Maintain detailed tracker sheets and internal reporting documents. Review contracts and track milestones and deadlines. Coordinate engineer time tracking and expense allocation. Raise purchase orders, issue invoices, and manage Applications for Payment. Collaborate with accounts, service admin, and project teams. Provide timely updates to customers on project progress and payments. Ensure compliance with company procedures, health & safety, and HR policies. ABOUT YOU: Proven experience in a similar administrative or project support role. Strong financial awareness and attention to detail. Confident using ERP systems and Microsoft Office tools. Excellent communication and organisational skills. A team player with the ability to work independently and manage priorities. WHAT WE OFFER: Be part of a supportive and collaborative team. Work in a stable, long-term role with opportunities to grow. Contribute to meaningful projects with real impact. A culture of promoting personal development, with ample opportunity for training and earning qualifications Incentive scheme A culture of shared values, goals, attitudes, and business growth Employee Assistance Programme (Welfare and Wellbeing) 33 days holiday (including statutory Public Holidays) Life Assurance plan (x3) Company pension plan Discounts and cashback across many high-street and online retailers (Supermarkets, Entertainment, Fashion, Days Out, Technology, Home, and Travel WORKING HOURS: 37.5 hours per week This position is a full-time office-based role working within a strong team environment. We know that our people make the difference in the AVK Group, and we are looking for skilled, passionate, and driven professionals to work with our inspirational leaders; to promote our culture, enable change and champion a lean environment. We offer stability, a genuine long-term career path and the chance to work on meaningful infrastructure projects that matter. You ll be encouraged to develop your skills, earn qualifications, and build a career you can be proud of.
Market 36 Recruitment are currently recruiting for a Branch Administrator on behalf of our client based in Dartford, Kent on a permanent, full-time basis. The successful candidate will be responsible for supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations, delivering professional administrative support and maintaining clear communication between customers and internal teams. Immediate start is available for candidates not subject to a notice period. Roles & Responsibilities: Act as Personal Assistant to the Branch and Sales Manager Manage incoming calls and maintain the branch switchboard Serve as the first point of contact for customer enquiries Provide administrative support across departments as required Prepare sales quotations and issue invoices and delivery tickets Carry out daily cashiering duties and liaise with Head Office Maintain accurate records and ensure data is kept up to date Update the sales database regularly Support the sales team during events and trade shows Conduct monthly stock checks on domestic items Ensure timely and clear communication across the team Consistently deliver professional and customer-focused service Experience, education & qualifications: Strong communication skills and a professional telephone manner Confidence in dealing with people at all levels Discreet and trustworthy when handling confidential information Excellent organisational skills with the ability to multitask High level of accuracy with both written communication and numerical data Proficient in Microsoft Office (Word, Excel, PowerPoint) Self-motivated, approachable, and a team player Ability to use initiative and adapt in a fast-paced environment Well-presented and detail-oriented Hours: 40 hours per week, Monday to Friday, 8am to 5pm (1-hour unpaid lunch) Salary: Competitive (DOE), plus bonus Benefits: 32 days holiday (including bank holidays), workplace pension, life assurance (2x salary), country store staff discount, company sick pay scheme, flu jabs, and employee referral scheme Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.
Feb 13, 2026
Full time
Market 36 Recruitment are currently recruiting for a Branch Administrator on behalf of our client based in Dartford, Kent on a permanent, full-time basis. The successful candidate will be responsible for supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations, delivering professional administrative support and maintaining clear communication between customers and internal teams. Immediate start is available for candidates not subject to a notice period. Roles & Responsibilities: Act as Personal Assistant to the Branch and Sales Manager Manage incoming calls and maintain the branch switchboard Serve as the first point of contact for customer enquiries Provide administrative support across departments as required Prepare sales quotations and issue invoices and delivery tickets Carry out daily cashiering duties and liaise with Head Office Maintain accurate records and ensure data is kept up to date Update the sales database regularly Support the sales team during events and trade shows Conduct monthly stock checks on domestic items Ensure timely and clear communication across the team Consistently deliver professional and customer-focused service Experience, education & qualifications: Strong communication skills and a professional telephone manner Confidence in dealing with people at all levels Discreet and trustworthy when handling confidential information Excellent organisational skills with the ability to multitask High level of accuracy with both written communication and numerical data Proficient in Microsoft Office (Word, Excel, PowerPoint) Self-motivated, approachable, and a team player Ability to use initiative and adapt in a fast-paced environment Well-presented and detail-oriented Hours: 40 hours per week, Monday to Friday, 8am to 5pm (1-hour unpaid lunch) Salary: Competitive (DOE), plus bonus Benefits: 32 days holiday (including bank holidays), workplace pension, life assurance (2x salary), country store staff discount, company sick pay scheme, flu jabs, and employee referral scheme Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.
Project Support Administrator About the Role Our client is a growing engineering and technical services organisation, delivering projects across multiple programmes and operational teams. They are now seeking a Project Support Administrator to provide essential administrative and coordination support across their project portfolio. You'll be joining a friendly, collaborative team within a growing organisation, where employees are supported and encouraged to develop their skills. This role would suit an experienced administrator, or someone with exposure to project environments, who is keen to develop their skills within engineering and programme delivery. You will work closely with Project Managers, Operations teams, and internal stakeholders to ensure projects are well-organised, documented, and supported. What's on Offer Salary: 28,500 (can be negotiable depending on experience) Hours: Monday to Friday, 8:00am-5:00pm (40 hours per week, 1 hour unpaid break) Location: Fully office-based (free onsite parking) 24 days annual leave + birthday off + bank holidays Long service benefits, including enhanced pension contributions and additional annual leave Enhanced maternity and paternity pay Access to a corporate-rate private healthcare plan Supportive team environment with scope to develop project and coordination skills Key Responsibilities Maintain and update project schedules, trackers, and documentation Record actions and updates from internal project and planning meetings Support weekly progress reporting, including updates and changes Assist with Change Requests (CRs), ensuring information is accurate and complete Help track labour requirements and upcoming project needs Support coordination between Operations and delivery teams Maintain project records, compliance documentation, and filing systems Upload and check CDM documentation and complete routine compliance checks Support the setup and maintenance of project systems (e.g. EVision) Process Purchase Orders (POs) and Sales Order Confirmations Assist with handover documentation and Practical Completion communications Client-facing meetings and increased responsibility may be introduced over time, with training and support. About You Previous experience in an administrative, project support, or coordination role Strong organisational skills with excellent attention to detail Confident communicator, comfortable working with internal teams Able to manage multiple priorities in a fast-paced environment Competent in MS Office (Excel, Word, Outlook) Experience within engineering, construction, utilities, or technical services is desirable but not essential Please apply today! Due to the high volume of applicants we cannot provide individual feedback, if shortlisted, you will be contacted directly within 3 business days of sending your CV. If you require any reasonable adjustments as part of your application, please let us know. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Feb 13, 2026
Full time
Project Support Administrator About the Role Our client is a growing engineering and technical services organisation, delivering projects across multiple programmes and operational teams. They are now seeking a Project Support Administrator to provide essential administrative and coordination support across their project portfolio. You'll be joining a friendly, collaborative team within a growing organisation, where employees are supported and encouraged to develop their skills. This role would suit an experienced administrator, or someone with exposure to project environments, who is keen to develop their skills within engineering and programme delivery. You will work closely with Project Managers, Operations teams, and internal stakeholders to ensure projects are well-organised, documented, and supported. What's on Offer Salary: 28,500 (can be negotiable depending on experience) Hours: Monday to Friday, 8:00am-5:00pm (40 hours per week, 1 hour unpaid break) Location: Fully office-based (free onsite parking) 24 days annual leave + birthday off + bank holidays Long service benefits, including enhanced pension contributions and additional annual leave Enhanced maternity and paternity pay Access to a corporate-rate private healthcare plan Supportive team environment with scope to develop project and coordination skills Key Responsibilities Maintain and update project schedules, trackers, and documentation Record actions and updates from internal project and planning meetings Support weekly progress reporting, including updates and changes Assist with Change Requests (CRs), ensuring information is accurate and complete Help track labour requirements and upcoming project needs Support coordination between Operations and delivery teams Maintain project records, compliance documentation, and filing systems Upload and check CDM documentation and complete routine compliance checks Support the setup and maintenance of project systems (e.g. EVision) Process Purchase Orders (POs) and Sales Order Confirmations Assist with handover documentation and Practical Completion communications Client-facing meetings and increased responsibility may be introduced over time, with training and support. About You Previous experience in an administrative, project support, or coordination role Strong organisational skills with excellent attention to detail Confident communicator, comfortable working with internal teams Able to manage multiple priorities in a fast-paced environment Competent in MS Office (Excel, Word, Outlook) Experience within engineering, construction, utilities, or technical services is desirable but not essential Please apply today! Due to the high volume of applicants we cannot provide individual feedback, if shortlisted, you will be contacted directly within 3 business days of sending your CV. If you require any reasonable adjustments as part of your application, please let us know. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Social Media, Marketing and Communications Executive Bristol based £28-32k depending on experience Great Benefits Are you a media and marketing person that enjoys creating and posting social media and marketing, if so this role could be for you. This group of companies deal with all aspects of the built environment with a big focus on construction, service and maintenance to M&E and Building Fabric, Fire and Security on commercial properties across the UK and require someone to take ownership on their socials marketing to ensure a good online presence and also to do case studies for the website and social media pages. Purpose of the Role: To plan, manage, and deliver strategic marketing and communication activities that promote the company s mechanical, electrical, building fabric, and facilities management services. This role supports business development, enhances client engagement, reinforces compliance messaging, and ensures brand consistency across all internal and external channels. It involves campaign delivery, content development, digital strategy, internal & external communications, and bid/tender support within a technical service environment. Main Duties: All items listed below and not limited to Marketing Strategy & Campaigns: Produce clear, accurate, and engaging content across multiple channels: brochures, technical datasheets, case studies, press releases, internal communications, and social media. Maintain a consistent brand tone and visual identity across all materials, ensuring relevance to both technical and non-technical audiences. Manage relationships with internal stakeholders, external designers, and media partners to deliver high-quality marketing outputs. Content Creation & Brand Management: Produce high-quality content for websites, blogs, newsletters, brochures, presentations, and press releases. Uphold brand identity across all visual and written communications. Liaise with graphic designers and third-party agencies to deliver marketing collateral. Digital & Social Media: Manage company social media platforms, with an emphasis on LinkedIn for professional engagement and lead generation. Create and schedule content focused on service updates, project wins, ESG achievements, team stories, and innovations in building services. Maintain and update the company website; use SEO and analytics tools to improve reach and search visibility Bid & Tender Support: Work with the Bid and Business Development teams to produce branded, compelling content for PPQs, tenders, and client proposals. Assist in the development of company profiles, CVs, case studies, and project references for use in submissions and presentations. Reporting & Analytics: Monitor the performance of marketing and communications efforts using analytics tools. Report on engagement, conversions, and effectiveness of marketing activity to inform future planning. Operational Responsibilities: Collaborate with project managers, engineers, and operations teams to capture and promote technical projects and success stories. Support mobilisation of new contracts with onboarding communication materials and branded documentation. Contribute to HSEQ, ESG, and compliance communications, including campaign support for audits and accreditations (e.g. ISO, NICEIC, Gas Safe, CHAS). Qualifications and Experience: Degree or equivalent qualification in Marketing, Communications, PR, Journalism, or related field. Proven experience in a marketing or communications role, ideally in a B2B or service-driven environment. Strong understanding of digital platforms and marketing technologies (e.g., CMS, CRM, email marketing tools). Experience in managing content calendars, press releases, and campaign workflows. Knowledge of tender processes and supporting documentation in technical service industries. Key Skills and Attributes: Excellent written and verbal communication skills with a strong grasp of technical and service-based language. Highly organised with the ability to manage multiple deadlines and priorities. Strong attention to detail with a proactive, solution-focused mindset. Collaborative approach and ability to work effectively with both technical and non-technical stakeholders. Commercial awareness and a keen understanding of the building services sector. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat
Feb 13, 2026
Full time
Social Media, Marketing and Communications Executive Bristol based £28-32k depending on experience Great Benefits Are you a media and marketing person that enjoys creating and posting social media and marketing, if so this role could be for you. This group of companies deal with all aspects of the built environment with a big focus on construction, service and maintenance to M&E and Building Fabric, Fire and Security on commercial properties across the UK and require someone to take ownership on their socials marketing to ensure a good online presence and also to do case studies for the website and social media pages. Purpose of the Role: To plan, manage, and deliver strategic marketing and communication activities that promote the company s mechanical, electrical, building fabric, and facilities management services. This role supports business development, enhances client engagement, reinforces compliance messaging, and ensures brand consistency across all internal and external channels. It involves campaign delivery, content development, digital strategy, internal & external communications, and bid/tender support within a technical service environment. Main Duties: All items listed below and not limited to Marketing Strategy & Campaigns: Produce clear, accurate, and engaging content across multiple channels: brochures, technical datasheets, case studies, press releases, internal communications, and social media. Maintain a consistent brand tone and visual identity across all materials, ensuring relevance to both technical and non-technical audiences. Manage relationships with internal stakeholders, external designers, and media partners to deliver high-quality marketing outputs. Content Creation & Brand Management: Produce high-quality content for websites, blogs, newsletters, brochures, presentations, and press releases. Uphold brand identity across all visual and written communications. Liaise with graphic designers and third-party agencies to deliver marketing collateral. Digital & Social Media: Manage company social media platforms, with an emphasis on LinkedIn for professional engagement and lead generation. Create and schedule content focused on service updates, project wins, ESG achievements, team stories, and innovations in building services. Maintain and update the company website; use SEO and analytics tools to improve reach and search visibility Bid & Tender Support: Work with the Bid and Business Development teams to produce branded, compelling content for PPQs, tenders, and client proposals. Assist in the development of company profiles, CVs, case studies, and project references for use in submissions and presentations. Reporting & Analytics: Monitor the performance of marketing and communications efforts using analytics tools. Report on engagement, conversions, and effectiveness of marketing activity to inform future planning. Operational Responsibilities: Collaborate with project managers, engineers, and operations teams to capture and promote technical projects and success stories. Support mobilisation of new contracts with onboarding communication materials and branded documentation. Contribute to HSEQ, ESG, and compliance communications, including campaign support for audits and accreditations (e.g. ISO, NICEIC, Gas Safe, CHAS). Qualifications and Experience: Degree or equivalent qualification in Marketing, Communications, PR, Journalism, or related field. Proven experience in a marketing or communications role, ideally in a B2B or service-driven environment. Strong understanding of digital platforms and marketing technologies (e.g., CMS, CRM, email marketing tools). Experience in managing content calendars, press releases, and campaign workflows. Knowledge of tender processes and supporting documentation in technical service industries. Key Skills and Attributes: Excellent written and verbal communication skills with a strong grasp of technical and service-based language. Highly organised with the ability to manage multiple deadlines and priorities. Strong attention to detail with a proactive, solution-focused mindset. Collaborative approach and ability to work effectively with both technical and non-technical stakeholders. Commercial awareness and a keen understanding of the building services sector. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat
Halecroft Recruitment is delighted to partner with a waste management and recycling business to appoint a General Manager. Our client collaborates with companies, authorities, and organisations to transform waste into valuable materials and energy, delivering sustainable solutions. As General Manager, you will have end-to-end accountability for the business and will report directly to the Board of Directors. Your primary mission will be to stabilise, optimise, and ensure the safe, compliant, and profitable operation of the company s plants, with full P&L ownership and clear Safety, Health & Environmental (SHE) accountability. Once a robust operational foundation is established, you will drive the growth and development agenda across the region. Key Responsibilities Operational Stability & SHE Accountability: Ensure safe, compliant, and efficient operations across all plants. P&L Ownership: Take full responsibility for financial performance and sustainable profitability. Project Delivery: Lead critical projects to completion, on time and on budget. Sales Management: Drive customer engagement, retention, and revenue growth. Growth & Business Development: Identify and implement strategic growth opportunities across Ireland and the UK. Cost Control & Support Management: Optimise resources and operational efficiency while maintaining compliance. Branding & Culture: Promote a strong organisational culture and uphold the company s values. Leadership & Collaboration: Work closely with Group Shared Services and internal teams to deliver business objectives. Knowledge, Skills & Experience 10+ years of industrial managerial experience, preferably within an international organisation. Strong people-management skills and the ability to build relationships based on mutual trust. Transparent, results-focused, and committed to continuous improvement. Deep concern for people, safety, and environmental responsibility. Proven organisational skills to drive operational excellence. Customer-oriented approach (internal and external). Ability to implement change effectively and strategically. Strong decision-making, planning, and communication skills across diverse audiences. University degree in Business and/or Engineering; good knowledge of Chemistry is advantageous. Technical Knowledge Knowledge of waste legislation is an advantage. Expertise in the solvent recycling market is essential. Understanding of the UK waste market is a plus. This is a rare opportunity to lead a reputable waste management business with full operational and P&L responsibility, shaping its future in the UK and Ireland. You will work in a dynamic, sustainable, and purpose-driven industry, making a tangible impact on both the environment and business performance. If you are a strategic, hands-on leader with a passion for operational excellence and growth, we want to hear from you. Apply today and take the next step in your leadership journey.
Feb 13, 2026
Full time
Halecroft Recruitment is delighted to partner with a waste management and recycling business to appoint a General Manager. Our client collaborates with companies, authorities, and organisations to transform waste into valuable materials and energy, delivering sustainable solutions. As General Manager, you will have end-to-end accountability for the business and will report directly to the Board of Directors. Your primary mission will be to stabilise, optimise, and ensure the safe, compliant, and profitable operation of the company s plants, with full P&L ownership and clear Safety, Health & Environmental (SHE) accountability. Once a robust operational foundation is established, you will drive the growth and development agenda across the region. Key Responsibilities Operational Stability & SHE Accountability: Ensure safe, compliant, and efficient operations across all plants. P&L Ownership: Take full responsibility for financial performance and sustainable profitability. Project Delivery: Lead critical projects to completion, on time and on budget. Sales Management: Drive customer engagement, retention, and revenue growth. Growth & Business Development: Identify and implement strategic growth opportunities across Ireland and the UK. Cost Control & Support Management: Optimise resources and operational efficiency while maintaining compliance. Branding & Culture: Promote a strong organisational culture and uphold the company s values. Leadership & Collaboration: Work closely with Group Shared Services and internal teams to deliver business objectives. Knowledge, Skills & Experience 10+ years of industrial managerial experience, preferably within an international organisation. Strong people-management skills and the ability to build relationships based on mutual trust. Transparent, results-focused, and committed to continuous improvement. Deep concern for people, safety, and environmental responsibility. Proven organisational skills to drive operational excellence. Customer-oriented approach (internal and external). Ability to implement change effectively and strategically. Strong decision-making, planning, and communication skills across diverse audiences. University degree in Business and/or Engineering; good knowledge of Chemistry is advantageous. Technical Knowledge Knowledge of waste legislation is an advantage. Expertise in the solvent recycling market is essential. Understanding of the UK waste market is a plus. This is a rare opportunity to lead a reputable waste management business with full operational and P&L responsibility, shaping its future in the UK and Ireland. You will work in a dynamic, sustainable, and purpose-driven industry, making a tangible impact on both the environment and business performance. If you are a strategic, hands-on leader with a passion for operational excellence and growth, we want to hear from you. Apply today and take the next step in your leadership journey.
Chief Technology Officer A senior opportunity is available for a Chief Technology Officer to join an Account Senior Management Team and provide clear technical leadership within a complex customer environment. The Chief Technology Officer will own the technical vision, roadmap, and strategy, ensuring technology solutions address real business needs while maintaining service quality, cost control, and customer satisfaction. This is a hybrid role with close customer engagement. Chief Technology Officer Role Overview As Chief Technology Officer, you will define and maintain the account level technical vision and roadmap. You will act as the technical authority, providing governance and assurance across change, transition, and transformation initiatives. You will lead architecture and design decisions, ensuring solutions meet customer standards and industry best practice. You will oversee technical delivery, service optimisation, and solution quality across the account. Chief Technology Officer Responsibilities Own account architecture governance and act as Design Authority for major initiatives. Lead peer review and quality control to reduce delivery risk. Maintain technical roadmaps, obsolescence plans, and future state architecture. Support pre sales activity with deep technical input and solution shaping. Act as the central technical contact for customers, partners, and internal teams. Chief Technology Officer Leadership and People Management Lead and motivate teams of architects, engineers, and specialists. Build strong customer relationships based on trust and delivery confidence. Support capability development, reskilling, and talent retention across the account. To apply, please send your CV by pressing the apply button
Feb 13, 2026
Full time
Chief Technology Officer A senior opportunity is available for a Chief Technology Officer to join an Account Senior Management Team and provide clear technical leadership within a complex customer environment. The Chief Technology Officer will own the technical vision, roadmap, and strategy, ensuring technology solutions address real business needs while maintaining service quality, cost control, and customer satisfaction. This is a hybrid role with close customer engagement. Chief Technology Officer Role Overview As Chief Technology Officer, you will define and maintain the account level technical vision and roadmap. You will act as the technical authority, providing governance and assurance across change, transition, and transformation initiatives. You will lead architecture and design decisions, ensuring solutions meet customer standards and industry best practice. You will oversee technical delivery, service optimisation, and solution quality across the account. Chief Technology Officer Responsibilities Own account architecture governance and act as Design Authority for major initiatives. Lead peer review and quality control to reduce delivery risk. Maintain technical roadmaps, obsolescence plans, and future state architecture. Support pre sales activity with deep technical input and solution shaping. Act as the central technical contact for customers, partners, and internal teams. Chief Technology Officer Leadership and People Management Lead and motivate teams of architects, engineers, and specialists. Build strong customer relationships based on trust and delivery confidence. Support capability development, reskilling, and talent retention across the account. To apply, please send your CV by pressing the apply button
Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. The Role As Project Director, you will be responsible for a project from inception to fruition; will lead on HSE, Quality standards and customer satisfaction. In addition to following the Vice President's strategic direction and taking full accountability and responsibility for the safe completion of the project's whole life cycle (CAPEX/OPEX), you will also ensure sure the project is completed on schedule and within budget. You will provide leadership and mentoring to direct reports and engineers in your team, share knowledge, best practice utilising previous experience. Key Activities As a Project Director your activities will include the following: Manage appropriate resources to ensure: Safety of people and the environment is first and foremost in all we do and must deliver to the highest standards to ensure compliance at all times to our BMS Working with the design, construction & commercial teams to ensure our deliverables are translated into coherent and competitive submissions Key milestones are established and delivered to satisfy client & business requirements, whilst ensuring scope, time and cost are appropriately considered, monitored and actions are taken to maintain expected outcomes Ensure resources and materials are suitably placed to meet and exceed customer expectations Delivery is to the highest standard and comply with appropriate regulations Contingencies are put in place to deal with changes and maintain customer satisfaction Operates with the governance and guidelines within the companies BMS Ownership of project review meetings with the team to ensure full project transparency and accurate dissemination of information (internal/external) Operates within the contract guidelines Lead, support and develop the service by: Effectively placing resources to deliver projects strategy/objectives whilst ensuring clarity surrounding individual roles and responsibilities Providing opportunities for personal growth and development and recognising talent and embracing a continuous learning environment Stepping down in the role and helping the team deliver Understanding and translating to others the entire business service offering whilst leveraging business services across the full contract scope Applying, monitoring and driving improvement in norm performance across the business services and demonstrating performance through project control tools/dashboards. Identifying, managing and removing waste across the entire service provision Growing, applying, sharing expertise Support a strategy to evolve the business by: Supports new business pursuits right through the Sales process in support of new business growth and/or contract growth Assisting in the analysis of customer needs and delivering in line with the contract objectives and conditions Ensuring the you operate within the companies governance structure and guidelines at all times Translating knowledge and developing skill pool within the service provision Developing the service provision through close customer relationships Monitoring of performance and customer feedback and ensuring high levels of customer satisfaction Closing out Active actions and ensuring your team is doing the same Proactively leads effort to improves competitiveness through better technical and commercial offering for the clients Acts as subject matter expert in chosen area and develop and coaching of talent within team Experience Required Experience of managing MEICA Projects under people, time and money constraints Experience of managing multi-disciplined Engineers and Project Managers Experience of delivering Fixed price and/or target cost work packages involving multiple discipline trade interfaces Experience of successfully managing change in a term contract environment Exposure of complex commercial frameworks and successful delivery of agreed targets Wide exposure to feed and construction activities across a diverse customer portfolio Management of multiple customer relationships within defence environment Qualifications APM PMQ Qualified or equivalent SMSTS CSCS NEC 3 & 4 contracts / IChemE BEng, HND, IOSH,CDM If you wish to speak to a member of the recruitment team, please contact .
Feb 13, 2026
Full time
Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs. We have extensive experience in offshore and onshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning. This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality. The Role As Project Director, you will be responsible for a project from inception to fruition; will lead on HSE, Quality standards and customer satisfaction. In addition to following the Vice President's strategic direction and taking full accountability and responsibility for the safe completion of the project's whole life cycle (CAPEX/OPEX), you will also ensure sure the project is completed on schedule and within budget. You will provide leadership and mentoring to direct reports and engineers in your team, share knowledge, best practice utilising previous experience. Key Activities As a Project Director your activities will include the following: Manage appropriate resources to ensure: Safety of people and the environment is first and foremost in all we do and must deliver to the highest standards to ensure compliance at all times to our BMS Working with the design, construction & commercial teams to ensure our deliverables are translated into coherent and competitive submissions Key milestones are established and delivered to satisfy client & business requirements, whilst ensuring scope, time and cost are appropriately considered, monitored and actions are taken to maintain expected outcomes Ensure resources and materials are suitably placed to meet and exceed customer expectations Delivery is to the highest standard and comply with appropriate regulations Contingencies are put in place to deal with changes and maintain customer satisfaction Operates with the governance and guidelines within the companies BMS Ownership of project review meetings with the team to ensure full project transparency and accurate dissemination of information (internal/external) Operates within the contract guidelines Lead, support and develop the service by: Effectively placing resources to deliver projects strategy/objectives whilst ensuring clarity surrounding individual roles and responsibilities Providing opportunities for personal growth and development and recognising talent and embracing a continuous learning environment Stepping down in the role and helping the team deliver Understanding and translating to others the entire business service offering whilst leveraging business services across the full contract scope Applying, monitoring and driving improvement in norm performance across the business services and demonstrating performance through project control tools/dashboards. Identifying, managing and removing waste across the entire service provision Growing, applying, sharing expertise Support a strategy to evolve the business by: Supports new business pursuits right through the Sales process in support of new business growth and/or contract growth Assisting in the analysis of customer needs and delivering in line with the contract objectives and conditions Ensuring the you operate within the companies governance structure and guidelines at all times Translating knowledge and developing skill pool within the service provision Developing the service provision through close customer relationships Monitoring of performance and customer feedback and ensuring high levels of customer satisfaction Closing out Active actions and ensuring your team is doing the same Proactively leads effort to improves competitiveness through better technical and commercial offering for the clients Acts as subject matter expert in chosen area and develop and coaching of talent within team Experience Required Experience of managing MEICA Projects under people, time and money constraints Experience of managing multi-disciplined Engineers and Project Managers Experience of delivering Fixed price and/or target cost work packages involving multiple discipline trade interfaces Experience of successfully managing change in a term contract environment Exposure of complex commercial frameworks and successful delivery of agreed targets Wide exposure to feed and construction activities across a diverse customer portfolio Management of multiple customer relationships within defence environment Qualifications APM PMQ Qualified or equivalent SMSTS CSCS NEC 3 & 4 contracts / IChemE BEng, HND, IOSH,CDM If you wish to speak to a member of the recruitment team, please contact .
Customer Service Executive (Team Lead / Manager Level) Full Time Permanent Hayes, Middlesex We re recruiting a Customer Service Executive (Team Lead / Manager level) to join a growing manufacturing business and take ownership of key customer relationships while leading a small customer service team. This role combines hands-on customer engagement with team leadership and process ownership. You ll be responsible for ensuring a high standard of service delivery, driving continuous improvement, and acting as a senior point of contact for customers and internal stakeholders. An engineering or aerospace background is desirable but not essential . Strong customer management, leadership capability, and experience within a fast-paced environment are far more important. The Role You ll lead a small team of customer service professionals while managing customer accounts end-to-end. The position suits someone who enjoys accountability, is comfortable working autonomously, and can balance operational delivery with longer-term improvement initiatives. Key Responsibilities Lead and manage a small customer service team, providing guidance, structure, and development Own customer relationships across a defined account base Manage customer order books, contract reviews, and sales order approvals Oversee customer scorecards and lead improvement actions with cross-functional teams Act as the escalation point for customer queries and issues Lead customer meetings, including senior-level reviews when required Identify new opportunities through regular customer engagement and touchpoints Drive standard customer service processes and best practice across the team Experience & Skills Proven experience in a customer service, customer operations, or account management role Previous experience leading or supervising a small team Strong relationship-building and communication skills Comfortable working in a fast-moving, growing organisation Confident user of MS Excel and ERP systems (SAP desirable) Organised, analytical, and detail-focused Manufacturing, engineering, or aerospace experience is beneficial but not essential Working Hours Monday to Friday 37.5 hours per week (8:30am 4:30pm) Benefits Competitive salary dependent on experience 23 days annual leave plus bank holidays Pension scheme Bonus linked to company performance Flexible, supportive working environment Enhanced family benefits Health and life assurance benefits
Feb 13, 2026
Full time
Customer Service Executive (Team Lead / Manager Level) Full Time Permanent Hayes, Middlesex We re recruiting a Customer Service Executive (Team Lead / Manager level) to join a growing manufacturing business and take ownership of key customer relationships while leading a small customer service team. This role combines hands-on customer engagement with team leadership and process ownership. You ll be responsible for ensuring a high standard of service delivery, driving continuous improvement, and acting as a senior point of contact for customers and internal stakeholders. An engineering or aerospace background is desirable but not essential . Strong customer management, leadership capability, and experience within a fast-paced environment are far more important. The Role You ll lead a small team of customer service professionals while managing customer accounts end-to-end. The position suits someone who enjoys accountability, is comfortable working autonomously, and can balance operational delivery with longer-term improvement initiatives. Key Responsibilities Lead and manage a small customer service team, providing guidance, structure, and development Own customer relationships across a defined account base Manage customer order books, contract reviews, and sales order approvals Oversee customer scorecards and lead improvement actions with cross-functional teams Act as the escalation point for customer queries and issues Lead customer meetings, including senior-level reviews when required Identify new opportunities through regular customer engagement and touchpoints Drive standard customer service processes and best practice across the team Experience & Skills Proven experience in a customer service, customer operations, or account management role Previous experience leading or supervising a small team Strong relationship-building and communication skills Comfortable working in a fast-moving, growing organisation Confident user of MS Excel and ERP systems (SAP desirable) Organised, analytical, and detail-focused Manufacturing, engineering, or aerospace experience is beneficial but not essential Working Hours Monday to Friday 37.5 hours per week (8:30am 4:30pm) Benefits Competitive salary dependent on experience 23 days annual leave plus bank holidays Pension scheme Bonus linked to company performance Flexible, supportive working environment Enhanced family benefits Health and life assurance benefits
About the Role Grade Level (for internal use): 13 The role: AI Application Security Architect Location: New Jersey, US or London, UK Role Summary We are seeking a highly skilled professional to drive the secure development lifecycle (SDLC) of agentic AI systems and applications across multi-cloud (AWS, Azure, GCP) and hybrid/on-prem environments. This role will focus on embedding robust application security controls, performing secure SDLC reviews, and leading the design and automation of security validation for agentic AI and LLM-powered solutions. The ideal candidate blends hands-on security engineering expertise with practical experience in AI/ML, MLOps/LLMOps, and secure application architecture, delivering resilient, compliant, and business-aligned agentic AI systems. Key Responsibilities Application Security & SDLC Automation Integrate security best practices throughout the SDLC for agentic AI applications, from design and code to deployment and operations. Develop and maintain automated security testing pipelines (SAST, DAST, SCA) for AI agents, APIs, and orchestration layers. Conduct security code reviews and threat modeling for agentic AI, focusing on model inputs/outputs, agent-to-agent (A2A), agent-to-process (A2P), and multi-agent control plane (MCP) interactions, as well as plugin/tool integration. Implement and automate security controls for secure agent deployment (sandboxing, RBAC/ABAC, policy enforcement, prompt injection/jailbreak mitigations). Ensure traceability and compliance by mapping agentic AI controls to regulatory frameworks (e.g., SOC 2, ISO 27001, NIST , GDPR/CCPA). Agentic AI Security Engineering Design, implement, and continuously improve security for agentic AI systems, including secure orchestration protocols such as A2A, A2P, MCP, and related agentic communication and coordination patterns. Build and test secure-by-design agentic AI features, including runtime isolation, egress controls, audit trails, and observability (telemetry, prompt/result logging, risk scoring). Embed LLMOps/MLOps security into CI/CD (model artifact scanning, SBOMs, policy-as-code, attestation, controlled promotion). Continuously evaluate agent safety with adversarial prompts, scenario-based testing, drift/hallucination detection, and bias/fairness assessments. AI Security Testing Strategy & Pentesting Develop and execute a comprehensive AI security and penetration testing strategy for agentic AI applications and systems, with a focus on protocol-level security for A2A, A2P, MCP, and other agentic communication patterns. Lead offensive security assessments, including adversarial prompt testing, agent misuse scenarios, and vulnerability identification in agentic AI deployments. Collaborate with engineering teams to remediate findings and strengthen security posture across AI-enabled applications. Governance, Stakeholder Enablement & Metrics Define and operationalize agentic AI security policies, standards, and playbooks for engineering teams, including secure usage of agentic protocols (A2A, A2P, MCP, etc.). Lead secure SDLC and AI Security enablement: deliver secure coding guidelines, threat modeling workshops, and prompt hygiene training. Effectively communicate risk, security posture, and value trade-offs to business stakeholders and executives. Present security metrics, dashboards, and reports on application/AI security KPIs, incidents, and risk reduction to both technical and non-technical audiences. Partner with Cloud, Data Science, and Platform teams to deliver secure agentic AI features while maintaining a strong security posture. What We're Looking For Required Qualifications 10+ years in Application Security or Security Engineering. 5+ years in secure SDLC roles. 1+ year in AI/ML or LLMOps security. Hands-on multi-cloud experience (AWS/Azure/GCP/OCI) with IAM, KMS, security monitoring, and AI services. Proficiency in secure SDLC automation tools (e.g., SAST, DAST, SCA, IaC scanning). Strong knowledge of agentic AI/LLM stacks (RAG, vector DBs, agent orchestration, prompt engineering, policy guardrails), with hands-on experience in agentic protocols such as A2A, A2P, MCP, and related patterns. Experience with threat modeling, offensive testing, and application security for AI/ML systems. Understanding of privacy and compliance requirements for AI-enabled applications. Preferred Qualifications Experience deploying agentic AI or LLM-based applications with secure toolchains and runtime isolation. Familiarity with confidential computing, privacy-preserving ML, and explainable AI. Background in regulated industries (e.g., financial services, healthcare). Security and cloud certifications: CISSP, CCSP, CISM, OSCP, CKA, AWS/Azure/GCP security specialties. Compensation & Benefits Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $165,000 - $215,000. Final base salary for this role will be based on the individual's geographical location as well as experience and qualifications for the role. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. What's In It For You? What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here () . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: click apply for full job details
Feb 13, 2026
Full time
About the Role Grade Level (for internal use): 13 The role: AI Application Security Architect Location: New Jersey, US or London, UK Role Summary We are seeking a highly skilled professional to drive the secure development lifecycle (SDLC) of agentic AI systems and applications across multi-cloud (AWS, Azure, GCP) and hybrid/on-prem environments. This role will focus on embedding robust application security controls, performing secure SDLC reviews, and leading the design and automation of security validation for agentic AI and LLM-powered solutions. The ideal candidate blends hands-on security engineering expertise with practical experience in AI/ML, MLOps/LLMOps, and secure application architecture, delivering resilient, compliant, and business-aligned agentic AI systems. Key Responsibilities Application Security & SDLC Automation Integrate security best practices throughout the SDLC for agentic AI applications, from design and code to deployment and operations. Develop and maintain automated security testing pipelines (SAST, DAST, SCA) for AI agents, APIs, and orchestration layers. Conduct security code reviews and threat modeling for agentic AI, focusing on model inputs/outputs, agent-to-agent (A2A), agent-to-process (A2P), and multi-agent control plane (MCP) interactions, as well as plugin/tool integration. Implement and automate security controls for secure agent deployment (sandboxing, RBAC/ABAC, policy enforcement, prompt injection/jailbreak mitigations). Ensure traceability and compliance by mapping agentic AI controls to regulatory frameworks (e.g., SOC 2, ISO 27001, NIST , GDPR/CCPA). Agentic AI Security Engineering Design, implement, and continuously improve security for agentic AI systems, including secure orchestration protocols such as A2A, A2P, MCP, and related agentic communication and coordination patterns. Build and test secure-by-design agentic AI features, including runtime isolation, egress controls, audit trails, and observability (telemetry, prompt/result logging, risk scoring). Embed LLMOps/MLOps security into CI/CD (model artifact scanning, SBOMs, policy-as-code, attestation, controlled promotion). Continuously evaluate agent safety with adversarial prompts, scenario-based testing, drift/hallucination detection, and bias/fairness assessments. AI Security Testing Strategy & Pentesting Develop and execute a comprehensive AI security and penetration testing strategy for agentic AI applications and systems, with a focus on protocol-level security for A2A, A2P, MCP, and other agentic communication patterns. Lead offensive security assessments, including adversarial prompt testing, agent misuse scenarios, and vulnerability identification in agentic AI deployments. Collaborate with engineering teams to remediate findings and strengthen security posture across AI-enabled applications. Governance, Stakeholder Enablement & Metrics Define and operationalize agentic AI security policies, standards, and playbooks for engineering teams, including secure usage of agentic protocols (A2A, A2P, MCP, etc.). Lead secure SDLC and AI Security enablement: deliver secure coding guidelines, threat modeling workshops, and prompt hygiene training. Effectively communicate risk, security posture, and value trade-offs to business stakeholders and executives. Present security metrics, dashboards, and reports on application/AI security KPIs, incidents, and risk reduction to both technical and non-technical audiences. Partner with Cloud, Data Science, and Platform teams to deliver secure agentic AI features while maintaining a strong security posture. What We're Looking For Required Qualifications 10+ years in Application Security or Security Engineering. 5+ years in secure SDLC roles. 1+ year in AI/ML or LLMOps security. Hands-on multi-cloud experience (AWS/Azure/GCP/OCI) with IAM, KMS, security monitoring, and AI services. Proficiency in secure SDLC automation tools (e.g., SAST, DAST, SCA, IaC scanning). Strong knowledge of agentic AI/LLM stacks (RAG, vector DBs, agent orchestration, prompt engineering, policy guardrails), with hands-on experience in agentic protocols such as A2A, A2P, MCP, and related patterns. Experience with threat modeling, offensive testing, and application security for AI/ML systems. Understanding of privacy and compliance requirements for AI-enabled applications. Preferred Qualifications Experience deploying agentic AI or LLM-based applications with secure toolchains and runtime isolation. Familiarity with confidential computing, privacy-preserving ML, and explainable AI. Background in regulated industries (e.g., financial services, healthcare). Security and cloud certifications: CISSP, CCSP, CISM, OSCP, CKA, AWS/Azure/GCP security specialties. Compensation & Benefits Compensation/Benefits Information (US Applicants Only): S&P Global states that the anticipated base salary range for this position is $165,000 - $215,000. Final base salary for this role will be based on the individual's geographical location as well as experience and qualifications for the role. In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan. What's In It For You? What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here () . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: click apply for full job details
Sales Director - Automation Solutions In support of a specialist automation solutions provider firmly focused on modern conveyor solutions including AI based robotics, we are seeking a NEW Sales Director to develop, lead and deliver a new strategic sales growth approach in the UK and internationally. Based at their central offices / manufacturing site in West Sussex, this position will be targeted on growth away from their core involvement in the automotive sector and ideally position the business to successfully deliver new customer automation success. Medical and pharma production sectors are of particular interest but also to have an open mind to other industries. Having ownership of the sales process along with the marketing approach, this role is seeking an experienced senior level commercial professional who enjoys a direct new customer/market engagement approach and can contribute to the organisation to provide senior level direction on delivering success. Core Responsibilities Identify, evaluate and prioritize new industrial segments and business opportunities Define the go-to market strategy for product definition, introduction and market penetration Conduct competitive analysis, customer needs mapping and market sizing Lead the commercial roll-out of products with engineering / technical specifications Partner with R&D / engineering teams to define and adapt solutions to suit customer requirements Deliver technical presentations, product demonstrations and value propositionsDrive acquisition of strategic industrial customers Develop relationships internally and externally Development of a robust pipeline through prospecting, field visits, industry events, etc. Establish and manage KPIs, CRM, monitored sales processes, priority decisions and performance dashboards - own the sales, quotation and bid related processes - engage other Group sites when required for joint bid / partnerships and technical assistance Team coaching for technical selling, opportunity qualification and customer engagement Design and execute an annual growth plan Build distributor / integrator partnerships if required Delivery of order intake forecasting to support capacity planning and strategies Recruit, develop and lead a high-performance sales team including a hunter mindset Complete commercial negotiations with customers to secure orders Experience & Background Have an existing experience in solutions sales delivery of similar products, capabilities and services Have a relevant degree in a suitable technical discipline (electrical, mechanical, robotics etc.) Have experience of senior commercial contract negotiation and pricing agreement Have expertise in developing and implementing successful sales strategies with a proven track record in developing new markets and customers - not only managing existing accounts Have experience in collaborating with Engineering, Development or Technical teams, to ensure proposed solutions are robust, well calculated and deliver the required customer solution. Be able to understand and produce high-level project plans. Be energetic, intelligent and professional with the ability to motivate and lead others. This role is seeking a professional leader who can provide inspiration to the business as they embark on this positive era of expansion and change. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Feb 13, 2026
Full time
Sales Director - Automation Solutions In support of a specialist automation solutions provider firmly focused on modern conveyor solutions including AI based robotics, we are seeking a NEW Sales Director to develop, lead and deliver a new strategic sales growth approach in the UK and internationally. Based at their central offices / manufacturing site in West Sussex, this position will be targeted on growth away from their core involvement in the automotive sector and ideally position the business to successfully deliver new customer automation success. Medical and pharma production sectors are of particular interest but also to have an open mind to other industries. Having ownership of the sales process along with the marketing approach, this role is seeking an experienced senior level commercial professional who enjoys a direct new customer/market engagement approach and can contribute to the organisation to provide senior level direction on delivering success. Core Responsibilities Identify, evaluate and prioritize new industrial segments and business opportunities Define the go-to market strategy for product definition, introduction and market penetration Conduct competitive analysis, customer needs mapping and market sizing Lead the commercial roll-out of products with engineering / technical specifications Partner with R&D / engineering teams to define and adapt solutions to suit customer requirements Deliver technical presentations, product demonstrations and value propositionsDrive acquisition of strategic industrial customers Develop relationships internally and externally Development of a robust pipeline through prospecting, field visits, industry events, etc. Establish and manage KPIs, CRM, monitored sales processes, priority decisions and performance dashboards - own the sales, quotation and bid related processes - engage other Group sites when required for joint bid / partnerships and technical assistance Team coaching for technical selling, opportunity qualification and customer engagement Design and execute an annual growth plan Build distributor / integrator partnerships if required Delivery of order intake forecasting to support capacity planning and strategies Recruit, develop and lead a high-performance sales team including a hunter mindset Complete commercial negotiations with customers to secure orders Experience & Background Have an existing experience in solutions sales delivery of similar products, capabilities and services Have a relevant degree in a suitable technical discipline (electrical, mechanical, robotics etc.) Have experience of senior commercial contract negotiation and pricing agreement Have expertise in developing and implementing successful sales strategies with a proven track record in developing new markets and customers - not only managing existing accounts Have experience in collaborating with Engineering, Development or Technical teams, to ensure proposed solutions are robust, well calculated and deliver the required customer solution. Be able to understand and produce high-level project plans. Be energetic, intelligent and professional with the ability to motivate and lead others. This role is seeking a professional leader who can provide inspiration to the business as they embark on this positive era of expansion and change. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Putting the 'i' into British Innovation. Putting the 'i' into Inventing the Future. Putting the 'i' into Inspiring Change. myenergi is a growing global clean tech manufacturer dedicated to removing the barriers to a greener future. Known for our award winning zappi EV charger and our intelligent home energy management ecosystem, we empower customers to control, store, and optimise their self generated energy. With an expanding international presence and ambitious plans for continued global growth, we're shaping the future of smart, flexible homes, leading innovation in solar, EV, and battery technology to create a cleaner, more sustainable future for all. ️Role Summary This role ensures our customers receive exceptional support across all channels, while driving continuous improvement, operational efficiency, and a consistently high quality experience. The ideal candidate is a people focused leader with strong service desk expertise and a passion for delivering outstanding customer outcomes. ️Key Responsibilities Lead, coach, and develop the Customer Service and Technical Support teams. Create a positive, high performance culture focused on customer satisfaction and first time resolution. Manage team scheduling, workload distribution, and resource planning to ensure consistent coverage. Conduct PDR's across the teams and support ongoing training and development. Oversee day to day customer operations across phone, email, live chat, and ticketing systems. Ensure SLAs, KPIs, and quality standards are met and continuously improved. Monitor ticket queues, response times, and escalation processes to maintain service excellence. Work closely with the team to ensure complex issues are resolved efficiently. Oversee the effective use of service desk tools, CRM systems, and live chat platforms. Produce regular reports on team performance, and operational metrics. Collaborate with the wider team to ensure accurate documentation, troubleshooting guides, and internal knowledge resources are maintained. Support new product launches by preparing the team with training, documentation, and readiness plans. Collaborate, and work closely with other departments across the business, such as the Sales and Engineering departments to ensure seamless support. Act as an escalation point for complex or sensitive customer cases, providing guidance and ensuring satisfactory resolution. ️Required Qualifications and Experience Proven experience of managing a full-service desk which includes customer and/or technical support teams, ideally within a fast paced or tech driven environment. Strong technical understanding or previous experience within a tech, energy, or consumer electronics environment Strong leadership skills with the ability to motivate, coach, and develop teams. Ability to manage performance and drive results without compromising team wellbeing or customer experience. Excellent communication, problem solving, and decision making skills. Comfortable handling escalations and guiding other team members through complex technical issues. Experience working with ticketing systems, CRM tools, and live chat platforms. Ability to analyse data and identify trends to produce clear performance reports to senior stakeholders within myenergi. Demonstrated ability to manage change, work cross functionally, and contribute to continuous improvement. Our Core Values Positivity & Pride Open & Honest Communication Teamwork & Kindness Empowerment & Responsibility What myenergi Offers You ️ Free on site EV charging Private Medical Insurance Cycle to Work Scheme 25 days' holiday (increasing with service) + Bank Holidays Mental Health First Aiders across the business Career development and ongoing support Employee empowerment and autonomy ️ Free on site parking A positive, purpose driven working environment EV salary sacrifice scheme Birthday leave - because everyone deserves a day off for their birthday Long service awards Enhanced maternity and paternity pay Life Celebrations - vouchers for birth and marriage Employee Assistance Programme - a free, 24/7 UK based counselling helpline myenergi is committed to being an equal opportunity, diverse and inclusive employer. We want a supportive and inclusive environment where our colleagues can reach their full potential without prejudice and discrimination. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued.
Feb 13, 2026
Full time
Putting the 'i' into British Innovation. Putting the 'i' into Inventing the Future. Putting the 'i' into Inspiring Change. myenergi is a growing global clean tech manufacturer dedicated to removing the barriers to a greener future. Known for our award winning zappi EV charger and our intelligent home energy management ecosystem, we empower customers to control, store, and optimise their self generated energy. With an expanding international presence and ambitious plans for continued global growth, we're shaping the future of smart, flexible homes, leading innovation in solar, EV, and battery technology to create a cleaner, more sustainable future for all. ️Role Summary This role ensures our customers receive exceptional support across all channels, while driving continuous improvement, operational efficiency, and a consistently high quality experience. The ideal candidate is a people focused leader with strong service desk expertise and a passion for delivering outstanding customer outcomes. ️Key Responsibilities Lead, coach, and develop the Customer Service and Technical Support teams. Create a positive, high performance culture focused on customer satisfaction and first time resolution. Manage team scheduling, workload distribution, and resource planning to ensure consistent coverage. Conduct PDR's across the teams and support ongoing training and development. Oversee day to day customer operations across phone, email, live chat, and ticketing systems. Ensure SLAs, KPIs, and quality standards are met and continuously improved. Monitor ticket queues, response times, and escalation processes to maintain service excellence. Work closely with the team to ensure complex issues are resolved efficiently. Oversee the effective use of service desk tools, CRM systems, and live chat platforms. Produce regular reports on team performance, and operational metrics. Collaborate with the wider team to ensure accurate documentation, troubleshooting guides, and internal knowledge resources are maintained. Support new product launches by preparing the team with training, documentation, and readiness plans. Collaborate, and work closely with other departments across the business, such as the Sales and Engineering departments to ensure seamless support. Act as an escalation point for complex or sensitive customer cases, providing guidance and ensuring satisfactory resolution. ️Required Qualifications and Experience Proven experience of managing a full-service desk which includes customer and/or technical support teams, ideally within a fast paced or tech driven environment. Strong technical understanding or previous experience within a tech, energy, or consumer electronics environment Strong leadership skills with the ability to motivate, coach, and develop teams. Ability to manage performance and drive results without compromising team wellbeing or customer experience. Excellent communication, problem solving, and decision making skills. Comfortable handling escalations and guiding other team members through complex technical issues. Experience working with ticketing systems, CRM tools, and live chat platforms. Ability to analyse data and identify trends to produce clear performance reports to senior stakeholders within myenergi. Demonstrated ability to manage change, work cross functionally, and contribute to continuous improvement. Our Core Values Positivity & Pride Open & Honest Communication Teamwork & Kindness Empowerment & Responsibility What myenergi Offers You ️ Free on site EV charging Private Medical Insurance Cycle to Work Scheme 25 days' holiday (increasing with service) + Bank Holidays Mental Health First Aiders across the business Career development and ongoing support Employee empowerment and autonomy ️ Free on site parking A positive, purpose driven working environment EV salary sacrifice scheme Birthday leave - because everyone deserves a day off for their birthday Long service awards Enhanced maternity and paternity pay Life Celebrations - vouchers for birth and marriage Employee Assistance Programme - a free, 24/7 UK based counselling helpline myenergi is committed to being an equal opportunity, diverse and inclusive employer. We want a supportive and inclusive environment where our colleagues can reach their full potential without prejudice and discrimination. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued.
Our client has a permanent opportunity for a Scientific Product Specialist. They provide automation and fluid control solutions for factory and laboratory applications. This is a National role, working remotely, with travel required. As a key member of their talented and successful products team this is an interesting, varied, and challenging customer-facing role that is designed to support increase their market share. Working closely with the field sales team you will provide application, product knowledge and sale support during customer visits. The range of product focus include chillers, heat exchangers, sensors, media separated valves, clean wet pumps, and process gas controls. To be considered you will need to demonstrate customer facing technical and sales experience. Key Responsibilities: Maintain accurate records of activities using our CRM system Grow sales of the product range through supporting the salesforce and their customers Understand and have the ability to use the value proposition of the product range responsible for and business value to grow sales. Identifying, researching, and gaining application knowledge for new opportunities for the product Promote the product range responsible for by creating marketing material, training material, and identifying trade shows where the range will achieve exposure. Develop strong working relationships with internal and external customers consulting with them to solve problems from a technical perspective. Meet and exceed targets. Skills and Experience: Desirable : A degree within a Science or Engineering discipline Required: HND or equivalent or relevant experience Proven track record of selling, specifying, or developing the product range of chillers, heat exchangers, sensors, media separated valves, clean wet pumps and process gas controls. Experience, skills and knowledge of the types of applications found in the non-invasive life science / medical / electronics industry, as these are the types of market areas, you will be working in. Demonstrate an ability to communicate and influence effectively at all levels of the business. Highly driven and passionate about making a difference within the industry. Proven track record of using value propositions to ensure customer satisfaction, increasing retention and customer loyalty to a brand. Full UK Driving Licence Current passport as European travel may be required. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Feb 13, 2026
Full time
Our client has a permanent opportunity for a Scientific Product Specialist. They provide automation and fluid control solutions for factory and laboratory applications. This is a National role, working remotely, with travel required. As a key member of their talented and successful products team this is an interesting, varied, and challenging customer-facing role that is designed to support increase their market share. Working closely with the field sales team you will provide application, product knowledge and sale support during customer visits. The range of product focus include chillers, heat exchangers, sensors, media separated valves, clean wet pumps, and process gas controls. To be considered you will need to demonstrate customer facing technical and sales experience. Key Responsibilities: Maintain accurate records of activities using our CRM system Grow sales of the product range through supporting the salesforce and their customers Understand and have the ability to use the value proposition of the product range responsible for and business value to grow sales. Identifying, researching, and gaining application knowledge for new opportunities for the product Promote the product range responsible for by creating marketing material, training material, and identifying trade shows where the range will achieve exposure. Develop strong working relationships with internal and external customers consulting with them to solve problems from a technical perspective. Meet and exceed targets. Skills and Experience: Desirable : A degree within a Science or Engineering discipline Required: HND or equivalent or relevant experience Proven track record of selling, specifying, or developing the product range of chillers, heat exchangers, sensors, media separated valves, clean wet pumps and process gas controls. Experience, skills and knowledge of the types of applications found in the non-invasive life science / medical / electronics industry, as these are the types of market areas, you will be working in. Demonstrate an ability to communicate and influence effectively at all levels of the business. Highly driven and passionate about making a difference within the industry. Proven track record of using value propositions to ensure customer satisfaction, increasing retention and customer loyalty to a brand. Full UK Driving Licence Current passport as European travel may be required. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Senior Technical Manager Department: Technical Employment Type: Permanent Location: Motspur Park, New Malden Description Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We specialise in brownfield regeneration, reviving underused land to create unique, sustainable and nature-rich places where communities thrive and people of all ages and backgrounds can enjoy a great quality of life. Berkeley St Edward London is a key part of the Berkeley Group, and we deliver projects under both the Berkeley and St Edward brands. St Edward is a Joint Venture with M&G Investments. Our central London projects include 9 Millbank, West End Gate and Trillium in Marylebone, Oval Village, and Parkside at Chelsea Bridge. The Outer London projects include Eden Grove in Staines and The Exchange Watford, Syon Lane in Osterley and North Street in Guildford. The role The Senior Technical Manager progresses concept designs through to fully detailed construction packages and Building Regulation Approval with a minimum of supervision and within strict delivery to programme timescales. They will take great pride in creating a work environment that has the highest Health and Safety standards, attention to detail and a culture that enables innovation and accountability. Deliver the Technical design and approvals required for the agreed project(s). Provide plans, specifications and technical information to the Project Team and offer technical support so queries are quickly resolved. Successfully monitor the performance of the design teams, including subcontractor progress, against delivery, budgets and programme. Lead the design resource so all business priorities are achieved to current Building Regulations and associated legislation. Monitor and oversee Planning & S106 obligations and approvals in advance of build dates set. Lead the consultant procurement process from securing sign-off of the Tender Enquiry List through to recommendations and completed appointments. Provide Technical support, and deliver any required information to the Sales and Estates Departments, including all brochure and sales collateral and handover information. Have all building control and warranty registrations in place and make sure all associated Statutory Body approvals are secured in good time. Have a Health and Safety-First mindset achieving compliance with CDM Regulations for all design related processes in line with our duty holder roles as client and principal designer. Lead all legal and highways agreements, licences, wayleaves, easements, substation leases and party wall awards. Proactively manage and collaborate with external consultants and contractors. Chair the Design team meetings and trade contractor workshops. Have a positive, collaborative and proactive approach to issues and complicated situations. Develop and nurture your team so they reach their potential, taking time to coach and support them. Make commercially sound decisions to provide cost effective solutions. Maintain awareness of industry issues, including regulatory changes, product development and research reports. Successfully manage and communicate information for all stages of the project, especially for life safety and provide timely delivery of information required at occupation for the operation and maintenance of the building, particularly the design information comprising the Golden Thread. Experience required Being the technical management lead for a residential developer working on mixed-use complex schemes. Significant time working on High-Risk Building projects. HNC in a construction-based subject (or equivalent). Detailed knowledge of current Health & Safety, Building Regulations and CDM legislation and implementation and an awareness of emerging regulation. Relevant knowledge of contract management and contract law. Knowledge of highways and utility companies and other statutory authorities and their procedures, license and legislating framework. Working knowledge of building warranty requirements and planning procedures. Experience of Extranet Information sharing platforms. Confident user of Microsoft 365, especially Excel, and AUTOCAD. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Feb 13, 2026
Full time
Senior Technical Manager Department: Technical Employment Type: Permanent Location: Motspur Park, New Malden Description Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We specialise in brownfield regeneration, reviving underused land to create unique, sustainable and nature-rich places where communities thrive and people of all ages and backgrounds can enjoy a great quality of life. Berkeley St Edward London is a key part of the Berkeley Group, and we deliver projects under both the Berkeley and St Edward brands. St Edward is a Joint Venture with M&G Investments. Our central London projects include 9 Millbank, West End Gate and Trillium in Marylebone, Oval Village, and Parkside at Chelsea Bridge. The Outer London projects include Eden Grove in Staines and The Exchange Watford, Syon Lane in Osterley and North Street in Guildford. The role The Senior Technical Manager progresses concept designs through to fully detailed construction packages and Building Regulation Approval with a minimum of supervision and within strict delivery to programme timescales. They will take great pride in creating a work environment that has the highest Health and Safety standards, attention to detail and a culture that enables innovation and accountability. Deliver the Technical design and approvals required for the agreed project(s). Provide plans, specifications and technical information to the Project Team and offer technical support so queries are quickly resolved. Successfully monitor the performance of the design teams, including subcontractor progress, against delivery, budgets and programme. Lead the design resource so all business priorities are achieved to current Building Regulations and associated legislation. Monitor and oversee Planning & S106 obligations and approvals in advance of build dates set. Lead the consultant procurement process from securing sign-off of the Tender Enquiry List through to recommendations and completed appointments. Provide Technical support, and deliver any required information to the Sales and Estates Departments, including all brochure and sales collateral and handover information. Have all building control and warranty registrations in place and make sure all associated Statutory Body approvals are secured in good time. Have a Health and Safety-First mindset achieving compliance with CDM Regulations for all design related processes in line with our duty holder roles as client and principal designer. Lead all legal and highways agreements, licences, wayleaves, easements, substation leases and party wall awards. Proactively manage and collaborate with external consultants and contractors. Chair the Design team meetings and trade contractor workshops. Have a positive, collaborative and proactive approach to issues and complicated situations. Develop and nurture your team so they reach their potential, taking time to coach and support them. Make commercially sound decisions to provide cost effective solutions. Maintain awareness of industry issues, including regulatory changes, product development and research reports. Successfully manage and communicate information for all stages of the project, especially for life safety and provide timely delivery of information required at occupation for the operation and maintenance of the building, particularly the design information comprising the Golden Thread. Experience required Being the technical management lead for a residential developer working on mixed-use complex schemes. Significant time working on High-Risk Building projects. HNC in a construction-based subject (or equivalent). Detailed knowledge of current Health & Safety, Building Regulations and CDM legislation and implementation and an awareness of emerging regulation. Relevant knowledge of contract management and contract law. Knowledge of highways and utility companies and other statutory authorities and their procedures, license and legislating framework. Working knowledge of building warranty requirements and planning procedures. Experience of Extranet Information sharing platforms. Confident user of Microsoft 365, especially Excel, and AUTOCAD. Why join us? 25 days annual leave, increasing with service to 33 days. Health and wellbeing benefits including Private Medical Insurance. Lifestyle benefits including access to an online discount platform. Berkeley Foundation volunteer day. Private pension plan. Group life assurance. The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm. Internal applicants: If you're an internal applicant, please ensure you've informed your line manager of your intention to apply for this position.
Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary We are seeking a dynamic and experienced Senior Sales Director to drive and mentor a high-performing sales team focused on our Cortex Cloud business across the Northern EMEA region. This leader will play a critical role in scaling our business, fostering innovation, and ensuring consistent execution of sales strategies. The ideal candidate will operate in a high-growth environment at scale, has a strong background in cybersecurity sales leadership, a proven track record of developing talent, and the ability to drive revenue growth through effective team management and customer engagement. Your Impact Exciting opportunity to be a leader on the fastest growing team where experience meets cutting-edge solutions Lead, coach, and develop a team of high-performing sales specialists to achieve and exceed revenue targets Cultivate a culture of accountability, innovation, continuous learning and a customer-centric approach within the sales team Drive strategic sales initiatives, ensuring alignment with business objectives and market opportunities Engage in executive-level discussions with CIOs and CISOs, translating complex cybersecurity solutions into clear business value propositions Collaborate with internal stakeholders, including sales engineers, marketing, and alliances, to support deal execution and customer success Develop and implement data-driven sales strategies, leveraging forecasting and pipeline management tools to optimize team performance Qualifications 10+ years of field sales experience in cybersecurity, with at least 5 years in a leadership role Proven ability to lead and develop high-performance sales teams in a high-growth environment with large quota/deals Strong understanding of complex solution sales methodologies, value selling and enterprise buying processes with operational discipline Experience selling SIEM, EDR, or CNAPP (DevSecOps, CloudOps) solutions is highly preferred Established relationships with key security decision-makers (CIOs, CISOs) and the ability to drive strategic conversations Expertise in channel and partner sales strategies, with a deep understanding of go-to-market models Ability to thrive in a fast-paced, matrixed sales organization with a focus on continuous expansion and customer success "Whatever it takes" attitude and motivation to deliver above quota performance Travel within the region as needed to support team members, engage customers and business needs Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Feb 13, 2026
Full time
Our Mission At Palo Alto Networks , we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary We are seeking a dynamic and experienced Senior Sales Director to drive and mentor a high-performing sales team focused on our Cortex Cloud business across the Northern EMEA region. This leader will play a critical role in scaling our business, fostering innovation, and ensuring consistent execution of sales strategies. The ideal candidate will operate in a high-growth environment at scale, has a strong background in cybersecurity sales leadership, a proven track record of developing talent, and the ability to drive revenue growth through effective team management and customer engagement. Your Impact Exciting opportunity to be a leader on the fastest growing team where experience meets cutting-edge solutions Lead, coach, and develop a team of high-performing sales specialists to achieve and exceed revenue targets Cultivate a culture of accountability, innovation, continuous learning and a customer-centric approach within the sales team Drive strategic sales initiatives, ensuring alignment with business objectives and market opportunities Engage in executive-level discussions with CIOs and CISOs, translating complex cybersecurity solutions into clear business value propositions Collaborate with internal stakeholders, including sales engineers, marketing, and alliances, to support deal execution and customer success Develop and implement data-driven sales strategies, leveraging forecasting and pipeline management tools to optimize team performance Qualifications 10+ years of field sales experience in cybersecurity, with at least 5 years in a leadership role Proven ability to lead and develop high-performance sales teams in a high-growth environment with large quota/deals Strong understanding of complex solution sales methodologies, value selling and enterprise buying processes with operational discipline Experience selling SIEM, EDR, or CNAPP (DevSecOps, CloudOps) solutions is highly preferred Established relationships with key security decision-makers (CIOs, CISOs) and the ability to drive strategic conversations Expertise in channel and partner sales strategies, with a deep understanding of go-to-market models Ability to thrive in a fast-paced, matrixed sales organization with a focus on continuous expansion and customer success "Whatever it takes" attitude and motivation to deliver above quota performance Travel within the region as needed to support team members, engage customers and business needs Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Market 36 Recruitment are currently recruiting for a Branch Administrator on behalf of our client based in Albourne, West Sussex on a permanent, full-time basis. The successful candidate will be responsible for supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations, delivering professional administrative support and maintaining clear communication between customers and internal teams. Immediate start is available for candidates not subject to a notice period. Roles & Responsibilities: Act as Personal Assistant to the Branch and Sales Manager Manage incoming calls and maintain the branch switchboard Serve as the first point of contact for customer enquiries Provide administrative support across departments as required Prepare sales quotations and issue invoices and delivery tickets Carry out daily cashiering duties and liaise with Head Office Maintain accurate records and ensure data is kept up to date Update the sales database regularly Support the sales team during events and trade shows Conduct monthly stock checks on domestic items Ensure timely and clear communication across the team Consistently deliver professional and customer-focused service Experience, education & qualifications: Strong communication skills and a professional telephone manner Confidence in dealing with people at all levels Discreet and trustworthy when handling confidential information Excellent organisational skills with the ability to multitask High level of accuracy with both written communication and numerical data Proficient in Microsoft Office (Word, Excel, PowerPoint) Self-motivated, approachable, and a team player Ability to use initiative and adapt in a fast-paced environment Well-presented and detail-oriented Hours: 40 hours per week, Monday to Friday, 8am to 5pm (1-hour unpaid lunch) Salary: Competitive (DOE), plus bonus Benefits: 32 days holiday (including bank holidays), workplace pension, life insurance (2x salary), country store staff discount, company sick pay scheme, flu jabs, and employee referral scheme Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.
Feb 13, 2026
Full time
Market 36 Recruitment are currently recruiting for a Branch Administrator on behalf of our client based in Albourne, West Sussex on a permanent, full-time basis. The successful candidate will be responsible for supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations, delivering professional administrative support and maintaining clear communication between customers and internal teams. Immediate start is available for candidates not subject to a notice period. Roles & Responsibilities: Act as Personal Assistant to the Branch and Sales Manager Manage incoming calls and maintain the branch switchboard Serve as the first point of contact for customer enquiries Provide administrative support across departments as required Prepare sales quotations and issue invoices and delivery tickets Carry out daily cashiering duties and liaise with Head Office Maintain accurate records and ensure data is kept up to date Update the sales database regularly Support the sales team during events and trade shows Conduct monthly stock checks on domestic items Ensure timely and clear communication across the team Consistently deliver professional and customer-focused service Experience, education & qualifications: Strong communication skills and a professional telephone manner Confidence in dealing with people at all levels Discreet and trustworthy when handling confidential information Excellent organisational skills with the ability to multitask High level of accuracy with both written communication and numerical data Proficient in Microsoft Office (Word, Excel, PowerPoint) Self-motivated, approachable, and a team player Ability to use initiative and adapt in a fast-paced environment Well-presented and detail-oriented Hours: 40 hours per week, Monday to Friday, 8am to 5pm (1-hour unpaid lunch) Salary: Competitive (DOE), plus bonus Benefits: 32 days holiday (including bank holidays), workplace pension, life insurance (2x salary), country store staff discount, company sick pay scheme, flu jabs, and employee referral scheme Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles.
Sales Support Administrator Cross Hands Permanent, Full-Time Monday - Friday 33,000 Introduction We are seeking a reliable and detail-oriented Sales Support Administrator to join our client's team based in Cross Hands. This role is essential to the day-to-day administration and operational support of the business, ensuring smooth order processing, accurate documentation, and excellent customer service. You will be responsible for maintaining accurate records in line with company systems and supporting both customers and internal teams across the full order lifecycle. Key Duties Receive customer enquiries via phone, email, and trade counter. Check stock availability and update records as required. Obtain supplier quotations for products. Prepare and issue customer quotations using Pegasus Opera 3. Process sales orders accurately using Pegasus Opera 3. Pick customer orders for dispatch. Print delivery notes using Pegasus Opera 3. Arrange deliveries to customers, including occasional local delivery driving. Provide general administrative and operational support to ensure smooth business operations. Requirements IT literate with experience using Microsoft Excel, Word, Outlook, and PowerPoint. Strong written and verbal communication and interpersonal skills. Experience developing and maintaining filing and documentation systems. Excellent organisational and time management skills. Ability to work under pressure and meet deadlines. Comfortable working independently and as part of a team. Knowledge of Pegasus Opera 3 is desirable but not essential. Knowledge of engineering consumable products would be beneficial but not essential. Full UK driving licence required. What We Offer Salary of 33,000. Permanent, full-time position. Monday to Friday working pattern. Stable opportunity within a supportive team environment. Interested? Apply now with your CV to be considered for the Sales Support Administrator role in Cross Hands. Acorn by Synergie acts as an employment agency for permanent recruitment.
Feb 12, 2026
Full time
Sales Support Administrator Cross Hands Permanent, Full-Time Monday - Friday 33,000 Introduction We are seeking a reliable and detail-oriented Sales Support Administrator to join our client's team based in Cross Hands. This role is essential to the day-to-day administration and operational support of the business, ensuring smooth order processing, accurate documentation, and excellent customer service. You will be responsible for maintaining accurate records in line with company systems and supporting both customers and internal teams across the full order lifecycle. Key Duties Receive customer enquiries via phone, email, and trade counter. Check stock availability and update records as required. Obtain supplier quotations for products. Prepare and issue customer quotations using Pegasus Opera 3. Process sales orders accurately using Pegasus Opera 3. Pick customer orders for dispatch. Print delivery notes using Pegasus Opera 3. Arrange deliveries to customers, including occasional local delivery driving. Provide general administrative and operational support to ensure smooth business operations. Requirements IT literate with experience using Microsoft Excel, Word, Outlook, and PowerPoint. Strong written and verbal communication and interpersonal skills. Experience developing and maintaining filing and documentation systems. Excellent organisational and time management skills. Ability to work under pressure and meet deadlines. Comfortable working independently and as part of a team. Knowledge of Pegasus Opera 3 is desirable but not essential. Knowledge of engineering consumable products would be beneficial but not essential. Full UK driving licence required. What We Offer Salary of 33,000. Permanent, full-time position. Monday to Friday working pattern. Stable opportunity within a supportive team environment. Interested? Apply now with your CV to be considered for the Sales Support Administrator role in Cross Hands. Acorn by Synergie acts as an employment agency for permanent recruitment.
Project Manager (BMS) Project Manager Reporting to the Head of Projects London Location - London Job Description The BMS Project Manager delivers exceptional service to both customers and internal stakeholders by successfully managing all project works. They ensure timely, on-budget delivery while maintaining quality standards and full compliance with the company's Health & Safety policy. Key Skills & Experience • Ability to work well as part of a team but also work efficiently on your own • Commercial awareness • Strong leadership qualities • Driven to achieve with a can-do attitude • Technical expertise on multiple BMS/HVAC products • Good attention to detail • Exceptional time management and organisational skills • Self-motivated, responsible, and accountable • Customer Service Skills ability to communicate effectively both verbally and in writing • Ability to use Microsoft office including Project Main Duties • Full cost management of allocated projects • Adhere to all company ISO, H&S procedures & policies • Ensure compliance with company H&S and CDM requirements, including production of relevant documentation • Attending site progress meetings when required, including project review meetings and producing weekly project reports • Overall responsibility for submitting project variations and interim applications for payment • Support final account agreements with the assistance from the Regional Manager or Commercial Director • Ensure project files are kept up to date and in line with the quality management procedures. • Co-ordinate with estimating/sales team at a technical/commercial level • Attend project handover meetings as required • Create & manage a project program of works • Prepare monthly revenue forecast and C2C reports • Regular communication with customers to ensure complete customer satisfaction. • Responsible for procurement of control items, sizing control valves etc. • Approving control panel drawings/design • Responsible for labour forecasting and management of project resources, including design & delivery • Responsible for the management of sub-contractors • Assist with coordination of internal and external resources • Continually evaluate, review, and report the performance of sub-contractors • Ensure operatives under your control are suitably trained to carry out the tasks they have been allocated • Carry out project design including generating technical submissions and reviewing external design engineering • Prepare O&M manuals and other documentation such as commissioning/witnessing packs and ensure all as commissioned/witnessing information is stored on sever upon project completion • Attend training courses and meetings as required • Ensure method statements and risk assessments are adhered to and amend where necessary • Any other duties deemed necessary by the directors/managers of the business Responsibilities • Weekly timesheet • Progress report • Programme creation & management. • Delivered project GM% • C2C management • Forecast management. • Sub-contractor/resource management
Feb 12, 2026
Full time
Project Manager (BMS) Project Manager Reporting to the Head of Projects London Location - London Job Description The BMS Project Manager delivers exceptional service to both customers and internal stakeholders by successfully managing all project works. They ensure timely, on-budget delivery while maintaining quality standards and full compliance with the company's Health & Safety policy. Key Skills & Experience • Ability to work well as part of a team but also work efficiently on your own • Commercial awareness • Strong leadership qualities • Driven to achieve with a can-do attitude • Technical expertise on multiple BMS/HVAC products • Good attention to detail • Exceptional time management and organisational skills • Self-motivated, responsible, and accountable • Customer Service Skills ability to communicate effectively both verbally and in writing • Ability to use Microsoft office including Project Main Duties • Full cost management of allocated projects • Adhere to all company ISO, H&S procedures & policies • Ensure compliance with company H&S and CDM requirements, including production of relevant documentation • Attending site progress meetings when required, including project review meetings and producing weekly project reports • Overall responsibility for submitting project variations and interim applications for payment • Support final account agreements with the assistance from the Regional Manager or Commercial Director • Ensure project files are kept up to date and in line with the quality management procedures. • Co-ordinate with estimating/sales team at a technical/commercial level • Attend project handover meetings as required • Create & manage a project program of works • Prepare monthly revenue forecast and C2C reports • Regular communication with customers to ensure complete customer satisfaction. • Responsible for procurement of control items, sizing control valves etc. • Approving control panel drawings/design • Responsible for labour forecasting and management of project resources, including design & delivery • Responsible for the management of sub-contractors • Assist with coordination of internal and external resources • Continually evaluate, review, and report the performance of sub-contractors • Ensure operatives under your control are suitably trained to carry out the tasks they have been allocated • Carry out project design including generating technical submissions and reviewing external design engineering • Prepare O&M manuals and other documentation such as commissioning/witnessing packs and ensure all as commissioned/witnessing information is stored on sever upon project completion • Attend training courses and meetings as required • Ensure method statements and risk assessments are adhered to and amend where necessary • Any other duties deemed necessary by the directors/managers of the business Responsibilities • Weekly timesheet • Progress report • Programme creation & management. • Delivered project GM% • C2C management • Forecast management. • Sub-contractor/resource management
Perm POS Development Designer The Development Designer will be responsible for designing, developing and implementing engineering solutions that enhance the functionality, aesthetics, and efficiency of Beauty retail environments. The role bridges the gap between creative design & manufacturing, ensuring that retail spaces meet operational, technical and customer experience standards, executing and leading the full design process from ideation to production. Job Description: Develop detailed 3D and 2D CAD models for POS displays, using software such as SolidWorks, AutoCAD, or similar. Interpret creative briefs and convert conceptual designs into functional, production-ready solutions. Collaborate with account managers, creatives, suppliers, and production teams to ensure feasibility and cost-effectiveness. Create technical drawings, assembly guides, and BOMs (Bills of Materials) for prototyping and manufacturing. Ensure designs meet structural, safety, and brand guidelines. Prototype and test design solutions, making iterations as needed. Source appropriate materials and production methods based on design and budget constraints. Support onsite installations or builds when required. Liaise with suppliers to ensure accurate production outputs and timelines. Keep up to date with industry trends, materials, and technologies. Conduct site surveys as and when required. To embrace a team culture conducive to teamwork, individual empowerment, honesty, and that is commercially astute. Be able to report on risk in a timely fashion to allow the business to react accordingly. To conduct yourself in a professional, honest and respectful manner at all times internally and outside of the business Training and coaching operatives to help our employees grow and feel supported. Collaborate with other departments, such as Planning, workshop, prototype and pre-production to align development activities with sales forecasts, demand planning, and budgetary constraints to we all work towards a shared goal. Preferred Qualifications: Degree or equivalent qualification in Product Design, Industrial Design, or related field. Experience working with both temporary and permanent POS displays. Solidworks is esential Person specification: Have good interpersonal skills. Have excellent time management / multi-tasking skills / be to prioritise effectively. Have excellent reporting skills. Have excellent IT skills (MS Office). Be comfortable building and maintaining effective client and internal relationships. Have exemplary levels of attention to detail. Have strong written and verbal communication skills. Be methodical, precise and be able to maintain accurate record systems and report accordingly. Good numeracy skills Have a sound knowledge of SolidWorks
Feb 12, 2026
Full time
Perm POS Development Designer The Development Designer will be responsible for designing, developing and implementing engineering solutions that enhance the functionality, aesthetics, and efficiency of Beauty retail environments. The role bridges the gap between creative design & manufacturing, ensuring that retail spaces meet operational, technical and customer experience standards, executing and leading the full design process from ideation to production. Job Description: Develop detailed 3D and 2D CAD models for POS displays, using software such as SolidWorks, AutoCAD, or similar. Interpret creative briefs and convert conceptual designs into functional, production-ready solutions. Collaborate with account managers, creatives, suppliers, and production teams to ensure feasibility and cost-effectiveness. Create technical drawings, assembly guides, and BOMs (Bills of Materials) for prototyping and manufacturing. Ensure designs meet structural, safety, and brand guidelines. Prototype and test design solutions, making iterations as needed. Source appropriate materials and production methods based on design and budget constraints. Support onsite installations or builds when required. Liaise with suppliers to ensure accurate production outputs and timelines. Keep up to date with industry trends, materials, and technologies. Conduct site surveys as and when required. To embrace a team culture conducive to teamwork, individual empowerment, honesty, and that is commercially astute. Be able to report on risk in a timely fashion to allow the business to react accordingly. To conduct yourself in a professional, honest and respectful manner at all times internally and outside of the business Training and coaching operatives to help our employees grow and feel supported. Collaborate with other departments, such as Planning, workshop, prototype and pre-production to align development activities with sales forecasts, demand planning, and budgetary constraints to we all work towards a shared goal. Preferred Qualifications: Degree or equivalent qualification in Product Design, Industrial Design, or related field. Experience working with both temporary and permanent POS displays. Solidworks is esential Person specification: Have good interpersonal skills. Have excellent time management / multi-tasking skills / be to prioritise effectively. Have excellent reporting skills. Have excellent IT skills (MS Office). Be comfortable building and maintaining effective client and internal relationships. Have exemplary levels of attention to detail. Have strong written and verbal communication skills. Be methodical, precise and be able to maintain accurate record systems and report accordingly. Good numeracy skills Have a sound knowledge of SolidWorks
